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TechSupport.txt
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1997-04-09
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Technical Support and Customer Service
If you are having difficulties with LivePix and require assistance,
you can contact LivePix Technical Support by using the options listed below.
It will be very helpful if you can tell us your computer model, version of the
Mac OS, application and Virtual Memory settings, and which extensions you
have turned on. If possible, have the computer both positioned near your
phone and turned on. Please, also be prepared to give us a detailed
description of what happens when you try to run the program.
You can contact us in any of the following ways:
Internet : On-line support is available through our World Wide Web site at
http://www.livepix.com
Email : Send your inquiries to LivePix@broder.com
Phone : Call us at (415) 382-4735 from Monday through Friday between the
hours of 6 a.m to 5:00 p.m, Pacific Standard Time
Mail : Send your questions to LivePix Technical Correspondance, PO Box 6104,
Novato, CA 94948-6104
Fax : You can Fax your inquiries to (415) 382-4808. Please, include your
name, address and fax number
If you need general customer service with LivePix, please call
(415)382-4735