<CD-RAT><Entry><HWD>PART\PART 1</HWD><Activity><GapFillDropdown layer="1" h="380" w="620" y="10" x="10"><Title alignment="left" isOn="1">1 Multiple-choice cloze<br /></Title><Instruction alignment="left" isOn="1">For questions <B>1-12</B>, read the text below and decide which answer (<B>A</B>, <B>B</B>, <B>C</B> or <B>D</B>) best fits each space. There is an example at the beginning (<B>0</B>). <br /></Instruction><ReferenceObject soundIsOn="0" videoIsOn="0" defaultHeight="200" alignment="left" isOn="0" /><ScrollableAssets /><Content><FONT SIZE="14"><B>It’s good to talk</B></FONT><br />Not many people are really good at <B>(0)</B> <I><U>making</U></I> conversation nowadays, especially with fast email and text messaging. We need to develop the ability to communicate face to <B>(1)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> cheek</Choice><Choice><B>B</B> eye</Choice><Choice><B>C</B> mouth</Choice><Choice is-correct="1"><B>D</B> face</Choice></Dropdown>. But what are the three key elements of good conversation?<br />The first is clarity. Research <B>(2)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice is-correct="1"><B>A</B> shows</Choice><Choice><B>B</B> projects</Choice><Choice><B>C</B> displays</Choice><Choice><B>D</B> registers</Choice></Dropdown> that more than half of our conversations <br /><B>(3)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> get out</Choice><Choice is-correct="1"><B>B</B> end up</Choice><Choice><B>C</B> go through</Choice><Choice><B>D</B> put out</Choice></Dropdown> in some kind of misunderstanding. <B>(4)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice is-correct="1"><B>A</B> Although</Choice><Choice><B>B</B> Even</Choice><Choice><B>C</B> However</Choice><Choice><B>D</B> Since</Choice></Dropdown> it’s easy to blame our listener for misinterpreting our words, we are also at <B>(5)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> offence</Choice><Choice><B>B</B> mistake</Choice><Choice><B>C</B> error</Choice><Choice is-correct="1"><B>D</B> fault</Choice></Dropdown> ourselves if we don’t put our point over clearly in the first place. If we fill our conversation with hints <B>(6)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice is-correct="1"><B>A</B> instead</Choice><Choice><B>B</B> rather</Choice><Choice><B>C</B> as alternative</Choice><Choice><B>D</B> in place</Choice></Dropdown> of getting straight to the point, then we have only ourselves to <B>(7)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> charge</Choice><Choice is-correct="1"><B>B</B> blame</Choice><Choice><B>C</B> accuse</Choice><Choice><B>D</B> tell</Choice></Dropdown> if misunderstanding is the result.<br />The second element involves learning to listen. None of us finds it easy to do two things <br /><B>(8)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice is-correct="1"><B>A</B> at once</Choice><Choice><B>B</B> in time</Choice><Choice><B>C</B> at present</Choice><Choice><B>D</B> in touch</Choice></Dropdown>, but accurate listening involves both concentration and effort. We all<br /><B>(9)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> bounce</Choice><Choice><B>B</B> hop</Choice><Choice is-correct="1"><B>C</B> jump</Choice><Choice><B>D</B> run</Choice></Dropdown> to conclusions when we listen: we predict, instead of listening to what people actually <B>(10)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> tell</Choice><Choice><B>B</B> speak</Choice><Choice><B>C</B> talk</Choice><Choice is-correct="1"><B>D</B> say</Choice></Dropdown>. Make sure you give people enough time to get their message <br /><B>(11)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice is-correct="1"><B>A</B> across</Choice><Choice><B>B</B> on</Choice><Choice><B>C</B> up</Choice><Choice><B>D</B> into</Choice></Dropdown> before you respond.<br />Lastly, think about your attitude towards others. Treat other people in the way you want to be treated yourself. Don’t look <B>(12)</B> <Dropdown default-text="Choose"><Score num="1" /><Choice><B>A</B> out for</Choice><Choice><B>B</B> forward to</Choice><Choice is-correct="1"><B>C</B> down on</Choice><Choice><B>D</B> through to</Choice></Dropdown> the person you are talking to: treat their ideas with respect. You will be surprised how this can help to improve the conversations you have.<LineBreak size="12" /><br /><FONT SIZE="10"><I>Adapted from FUTURE TALK (British Telecom)</I></FONT></Content></GapFillDropdown><Feedback playallOn="1" showAnswersOn="1" animatedFeedbackOn="1" testModeOn="0" instantFeedbackOn="0"><Sounds /></Feedback><GenericActivity hintsNextTo="0" timerIsOn="0" CDPrefsFolder="preferences/" CDPrefsFile="cd1.xml"><ActivityCanvas graphicAlpha="100" folder="" file="" colourAlpha="100" colour="transparent" /><SoundLibrary y="10" x="10" isOn="0" /><VideoLibrary h="252" w="385" y="78" x="10" isOn="0" /><Assets /></GenericActivity></Activity></Entry></CD-RAT>
