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<p>Singlestep Technologies Announces Availability of Singlestep Unity 2.0</p>
<p>IT Process Automation and Information Management software features new<br />
dashboard and reporting capabilities for executive view and control</p>
<p>SEATTLE, WA, June 14, 2004 - Singlestep Technologies today announced the<br />
release of Singlestep Unity=81 2.0, its Adaptive, IT Process Automation and<br />
Information Management software. Unity 2.0 adds advanced dashboard and<br />
reporting modules to give IT executives and service providers better<br />
visibility and control of their network information.</p>
<p>The Unity Dashboard Toolkit is a set of-easy-to use tools which allows<br />
users to quickly build real-time views of any collection or combination of<br />
monitored network components. Any critical business service can be<br />
reflected in a Unity Dashboard even if the servers, firewalls, and other<br />
network components that comprise that service are all monitored by<br />
different tools. Unity Dashboards give employees instant visibility to the<br />
key information they need to do their jobs efficiently, whether it is<br />
high-level dashboards for executives, or device- or event- level views for<br />
the network engineer.</p>
<p>Viewpoint is a Web-based reporting module that gives users historical and<br />
trending reports based on Unity's integrated store of network data.<br />
Viewpoint's reports highlight emerging network trends and patterns, help<br />
determine IT support costs, monitor service availability, and NOC operating<br />
performance, among others. Viewpoint's detailed reporting capabilities give<br />
executives critical information to defend their budgets and identify the<br />
best areas to invest for future IT projects that help create a successful<br />
business-oriented network.</p>
<p>"We chose Unity [2.0] to help immediately improve performance and tactical<br />
services =8A and make more informed strategic decisions about network<br />
investments. We are also excited about the ability to provide new views<br />
into how well IT service is being delivered through dashboards and in-depth<br />
reporting."<br />
Vic Kellan, President, LAN Solutions</p>
<p>"For the last year we have been helping companies solve their operational<br />
pain of having too many systems and too much information to manage<br />
effectively and efficiently," said Chris Noble, CEO of Singlestep<br />
Technologies. "With Unity 2.0, we now help solve a customer's strategic<br />
pain by giving them the ability to see and control the information to make<br />
the right strategic decisions about their business."</p>
<p>Singlestep Unity 2.0 is designed to speed the advancement of an<br />
organization's network intelligence. Unity is able to integrate and<br />
normalize data from a wider array of custom, off the shelf and open-source<br />
monitoring tools, and with Dashboards and Viewpoint, makes it easier to use<br />
that data to identify and automate critical IT processes and run networks<br />
more efficiently to support the business.</p>
<p>Here are some of the features and benefits Unity 2.0 offers:</p>
<p>Features<br />
* Unity Dashboards for real time network views<br />
* Unity Viewpoint Reporting for trending and historical analysis<br />
* Efficient agent-less integration of existing network management data sourc=<br />
es<br />
* Increased performance resulting in the ability to handle twice the number<br />
of events as Unity 1.0<br />
* Rapid process automation with visual policy building tools<br />
* Additional standard policies</p>
<p>Benefits<br />
* Real time views of network performance<br />
* Integrated reporting information for strategic planning<br />
* Faster reduction of mean time to repair (MTTR) alarms<br />
* Normalized event data store for use in reporting, ROI analysis, TCO analys=<br />
is<br />
* Greater value from your existing network management systems<br />
* A more flexible, adaptable network for keeping up with changing business<br />
demands</p>
<p>Enterprise customers such as Alaska Airlines, Speakeasy, and Sybase are<br />
embracing Singlestep Unity. These customers and more have realized the<br />
full potential of Unity and have enhanced their networks value and<br />
efficiency. In addition, partnership support from IBM (Singlestep is an<br />
Autonomic Business Partner), HP, Ipswitch and others are helping to extend<br />
Singlestep's reach into enterprises, service providers and mid-size<br />
businesses throughout the country.</p>
<p>About Singlestep Technologies<br />
Headquartered in Seattle, Washington, Singlestep Technologies Corporation<br />
develops integration applications and solutions based on its patented<br />
software platform, VNOS (Visual Network Operating System). With over ten<br />
years invested in R&D, VNOS is an intuitive information integration<br />
environment. Unlike any other tool on the market, VNOS enables users to<br />
rapidly build programs that integrate any collection of devices or<br />
applications, and can also be used to replace the command line interface of<br />
today's network devices with a graphical user interface. For more<br />
information about Singlestep, Singlestep Unity, VNOS or our partner<br />
programs, visit: <a href="http://www.singlestep.com" title="www.singlestep.com">www.singlestep.com</a> or email: <a href="mailto:info@singlestep.com">info@singlestep.com</a>.<br />
VNOS, Visual Network Operating System and Singlestep Unity are trademarks<br />
of Singlestep Technologies, Corp. in the United States and other countries.</p>
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