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<div class="left_inner_box_heading"><h1>CrossLoop provides support for Mac users</h1></div>
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<p>CrossLoop (<a href="http://www.CrossLoop.com" title="http://www.CrossLoop.com">http://www.CrossLoop.com</a>), an Internet company that<br />
enables consumers and small businesses to receive help through<br />
independent service providers and technology, says Mac users can now<br />
gain easy access to immediate and qualified technical support.</p>
<p>Through a Mac-specific beta version of CrossLoop's award-winning,<br />
free desktop sharing software, CrossLoop enables Mac users across the<br />
globe to find immediate help and training for virtually any tech<br />
issue -- anytime, anywhere, according to CrossLoop CEO Lisa Alderson.<br />
CrossLoop Mac compatibility enables a more seamless experience while<br />
providing application training and support across platforms, whether<br />
users enlist tech-savvy family and friends for free or access<br />
CrossLoop's network of tech Helpers for professional support, she<br />
adds.</p>
<p>Users can now transfer files from Mac to Mac, Mac to Windows, or<br />
Windows to Mac.Consumers can now receive tech support from<br />
CrossLoop's network of trusted, qualified service providers,<br />
regardless of their computing platform preference.</p>
<p>"Mac compatibility has been the most sought after feature among our<br />
rapidly growing user base," Alderson says. "Consumers and small<br />
businesses look to CrossLoop Helpers for assistance with everything<br />
from removing computer viruses and backing up data to training for<br />
thousands of software programs or simply synching an iPhone. We're<br />
happy to now be able to offer users the support they need across<br />
platforms."</p>
<p>According to a recent Parks Associates survey, mixed computer<br />
households -- including both PCs and Macs -- are 38 percent more<br />
likely to have reported the need for technical support in the past<br />
year. These households are 55 percent more likely to use professional<br />
tech support services to resolve home computer problems. CrossLoop's<br />
desktop sharing technology simplifies working securely with others in<br />
different physical locations across diverse network environments.</p>
<p>"Combined with the community of more than 10,000 technology experts,<br />
CrossLoop brings personal relationships back to tech support.<br />
Technology experts in the CrossLoop Marketplace have a wide range of<br />
expertise, including hardware support, software and applications<br />
support and training," says Alderson. "Users have logged over 100<br />
million help minutes to date, which translates to more than 190 years<br />
of connectivity in less than three years."</p>
<p>The CrossLoop Help Marketplace and CrossLoop's free desktop sharing<br />
software are available at the CrossLoop web site.</p>
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