interview seems to be well understood now by many journalists and is being used with effectiveness and insight. The books of real-people interviews give us a chance to hear from people we’d never otherwise meet and to listen in on a broad cross-section of life. I tend to remember some of these people years later, like the carpenter in Working who talked eloquently about the art and craft of carpentry and the rhythm of building, or the nurse in Bosses who explained how much more in tune with patients’ needs are nurses than doctors, or the black combat paratrooper in Bloods who came home.