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-
- Dear
-
- We received your order for [item and number] and wish to
- thank you.
-
- This item is presently back-ordered and we are unable to
- send it to you immediately. If, due to this unfortunate
- delay, you would like to cancel your order, please send us
- a note to that effect. Otherwise, you can expect delivery
- in approximately [time].
-
- Please accept our apology for this delay.
-
-