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- Subject: Chocolate Frequently Asked Questions (FAQ)
- Newsgroups: rec.food.chocolate,rec.food.cooking,alt.food.chocolate,alt.answers,rec.answers,news.answers
- From: The Chocolate Archives <faq@choco.com>
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- Reply-To: faq@choco.com
- Approved: news-answers-request@MIT.EDU
- Summary: This posting contains a list of Frequently Asked Questions (and
- their answers) about chocolate. It deals with eating, cooking with and
- buying chocolate.
- Originator: faqserv@penguin-lust.MIT.EDU
- Date: 17 Apr 2004 11:27:57 GMT
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-
- Archive-name: food/chocolate/faq
- Posting-Frequency: monthly
- Last-modified: 23 Jan 1998
- Version: 3.3
-
- THE OFFICIAL REC.FOOD.CHOCOLATE LIST OF FREQUENTLY ASKED QUESTIONS
-
-
- This FAQ is posted on the sixth day of every month. The most recent copy
- of this document can be obtained via anonymous FTP as rtfm.mit.edu:/pub/usenet/news.answers/food/chocolate/faq. If you do not
- have access to anonymous FTP, you can retrieve it by sending email to
- mail-server@rtfm.mit.edu with the command "send
- usenet/news.answers/food/chocolate/faq" in the message.
-
-
- === CONTENTS === (+ = sections changed since last edition)
-
- 0. The Not-So-Fine-Print
-
- 1. General
- 1.1 What is chocolate?
- 1.2 What is the history of chocolate?
- 1.3 How is chocolate made?
- 1.4 What is conching?
- 1.5 What kinds of chocolate are there?
- 1.6 What is this white, blotchy stuff on my chocolate bar?
- 1.7 I just bought a whole bunch of chocolate. What's the best way to
- store it?
- 1.8 What is lecithin and why is it in my chocolate?
-
- 2. Cooking with chocolate
- 2.1 What is tempering?
- 2.2 What is couverture?
- 2.3 How do I melt chocolate and what's the best kind to use?
- 2.4 I was melting some chocolate, and suddenly it changed from a
- shiny, smooth liquid to a dull, thick paste. What happened?
- 2.5 How do I make chocolate covered strawberries?
- 2.6 Where can I get some chocolate?
-
- 3. Chocolate trivia
- 3.1 Hey! Did you hear about this lady at Neiman Marcus who wanted to
- buy a cookie recipe...?
- 3.2 Is chocolate really an aphrodisiac?
- 3.3 Can I give chocolate to my dog?
- 3.4 How much caffeine is in chocolate?
- 3.5 Doesn't chocolate cause acne?
-
- -=-=-=-=-
-
- 0. The Not-So-Fine Print
- This document is intended to provide answers for some common
- questions posted to rec.food.chocolate. It is by no means comprehensive.
- Discussion on any topic discussed in this FAQ is certainly encouraged.
- Additions or corrections are always welcome.
- This document was compiled by Monee Kidd <faq@choco.com>, to whom
- questions, comments, queries, concerns, additions, corrections and/or
- deletions should be directed. Flames should be directed to dev/null. Most
- answers were gathered from posts to rec.food.chocolate. Many thanks to the
- many people who help make this FAQ a reality. In addition, some background
- information was shamelessly lifted from The World Book Encyclopedia [(c)
- 1983. so what, it's an old version, I know].
- This FAQ is Copyright (C) 1997 by Monee C. Kidd. This text, in whole
- or in part, may not be published in print, or sold in any medium,
- including, but not limited to, electronic or CD-ROM without the
- explicit, written consent of Monee Kidd.
-
- -=-=-=-=-=-=-=-=-
-
-
- 1. General
-
- A reader of the old alt.food.chocolate once asked:
-
- "I would be very much obliged if someone could tell me how a food
- that has been associated with acne, headaches, obesity and many a trip
- to the dentist has managed to attract so much favorable attention."
-
- In the eighteenth century a Swedish naturalist named Carolus Linneaus
- who created the modern system of naming all the living things on the earth
- called the tree from which chocolate comes 'Cacao theobroma' - Cacao,
- food of the gods. For centuries, the world has had a sweet love affair
- with this most delectable of foods. Why *does* this sweet confection have
- so many admirers? Perhaps we should start at the beginning...
-
- -=-=-=-=-
-
- 1.1 What is chocolate? Where does it come from?
-
- Chocolate is a food made from the seeds of a tropical tree called
- the cacao. These trees flourish in warm, moist climates. Most of the
- world's cacao beans come from West Africa, where Ghana, the Ivory Coast
- and Nigeria are the largest producers. Because of a spelling error,
- probably by English traders long ago, these beans became known as cocoa
- beans.
-
- -=-=-=-=-
-
- 1.2 What is the history of chocolate?
-
- (Excerpted with permission from the Godiva WWW site)
-
- * In 600 A.D. the Mayans migrated into the northern regions of South
- America, establishing the earliest known cocoa plantations in the Yucatan.
- It has been argued that the Mayans had been familiar with cocoa several
- centuries prior to this date. They considered it a valuable commodity,
- used both as a means of payment and as units of calculation.
-
- * Mayans and Aztecs took beans from the "cacao" tree and made a drink they
- called "xocolatl." Aztec Indian legend held that cacao seeds had been
- brought from Paradise and that wisdom and power came from eating the fruit
- of the cacao tree..
-
- * The word "chocolate" is said to derive from the Mayan "xocolatl"; cacao
- from the Aztec "cacahuatl". The Mexican Indian word "chocolate" comes from
- a combination of the terms choco ("foam") and atl ("water"); early
- chocolate was only consumed in beverage form.
-
- * Christopher Columbus is said to have brought back cacao beans to King
- Ferdinand from his fourth visit to the New World, but they were overlooked
- in favor of the many other treasures he had found.
-
- * Chocolate was first noted in 1519 when Spanish explorer Hernando
- Cortez visited the court of Emperor Montezuma of Mexico. American
- historian William Hickling's History of the Conquest of Mexico (1838)
- reports that Montezuma "took no other beverage than the chocolatl, a
- potation of chocolate, flavored with vanilla and spices, and so prepared
- as to be reduced to a froth of the consistency of honey, which gradually
- dissolved in the mouth and was taken cold." The fact that Montezuma
- consumed his "chocolatl" in goblets before entering his harem led to
- the belief that it was an aphrodisiac.
-
- * The first chocolate house was reputedly opened in London in 1657 by a
- Frenchman. Costing 10 to 15 shillings per pound, chocolate was considered
- a beverage for the elite class. Sixteenth-century Spanish historian Oviedo
- noted: "None but the rich and noble could afford to drink chocolatl as it
- was literally drinking money. Cocoa passed currency as money among all
- nations; thus a rabbit in Nicaragua sold for 10 cocoa nibs, and 100 of
- these seeds could buy a tolerably good slave."
-
- * Chocolate also appears to have been used as a medicinal remedy by
- leading physicians of the day. Christopher Ludwig Hoffmann's treatise
- Potus Chocolate recommends chocolate for many diseases, citing it as a
- cure for Cardinal Richelieu's ills.
-
- * With the Industrial Revolution came the mass production of chocolate,
- spreading its popularity among the citizenry.
-
- * Chocolate was introduced to the United States in 1765 when John Hanan
- brought cocoa beans from the West Indies into Dorchester, Massachusetts,
- to refine them with the help of Dr. James Baker. The first chocolate
- factory in the country was established there.
-
- * Yet, chocolate wasn't really accepted by the American colonists until
- fishermen from Gloucester, Massachusetts, accepted cocoa beans as payment
- for cargo in tropical America.
-
- * Where chocolate was mostly considered a beverage for centuries, and
- predominantly for men, it became recognized as an appropriate drink for
- children in the seventeenth century. It had many different additions:
- milk, wine, beer, sweeteners, and spices. Drinking chocolate was considered
- a very fashionable social event.
-
- * Eating chocolate was introduced in 1674 in the form of rolls and cakes,
- served in the various chocolate emporiums.
-
- * Nestle (The History of Chocolate and Cocoa, p. 3) declares that from
- 1800 to the present day, these four factors contributed to chocolate's
- "coming of age" as a worldwide food product:
- 1. The introduction of cocoa powder in 1828;
- 2. The reduction of excise duties;
- 3. Improvements in transportation facilities, from plantation to factory;
- 4. The invention of eating chocolate, and improvements in manufacturing
- methods.
-
- * The New York Cocoa Exchange, located at the World Trade Center, was
- begun October 1, 1925, so that buyers and sellers could get together for
- transactions.
-
- * In 1980 a story of chocolate espionage hit the world press when an
- apprentice of the Swiss company of Suchard-Tobler unsuccessfully attempted
- to sell secret chocolate recipes to Russia, China, Saudi Arabia, and other
- countries.
-
- * By the 1990s, chocolate had proven its popularity as a product, and its
- success as a big business. Annual world consumption of cocoa beans
- averages approximately 600,000 tons, and per capita chocolate consumption
- is greatly on the rise. Chocolate manufacturing in the United States is a
- multibillion-dollar industry. According to Norman Kolpas (1978, p. 106),
- "We have seen how chocolate progressed from a primitive drink and food of
- ancient Latin American tribes -- a part of their religious, commerce and
- social life -- to a drink favored by the elite of European society and
- gradually improved until it was in comparably drinkable and, later,
- superbly edible. We have also followed its complex transformation from the
- closely packed seeds of the fruit of an exotic tree to a wide variety
- of carefully manufactured cocoa and chocolate products. Beyond the
- historical, agricultural and commercial, and culinary sides to chocolate,
- others: affect on our health and beauty, and inspiration to literature and
- the arts."
-
- -=-=-=-=-
-
- 1.3 How is chocolate made?
-
- Workers cut the fruit of the cacao tree, or pods open and scoop out
- the beans. These beans are allowed to ferment and then dry. Then they are
- cleaned, roasted and hulled. Once the shells have been removed they are
- called nibs. Nibs are blended much like coffee beans, to produce different
- colors and flavors. Then they are ground up and the cocoa butter is
- released. The heat from the grinding process causes this mixture of cocoa
- butter and finely ground nibs to melt and form a free-flowing substance
- known as chocolate liquor. From there, different varieties of chocolate
- are produced.
-
- -=-=-=-=-
-
- 1.4 What is conching?
-
- Raw unprocessed chocolate is gritty, grainy and really not suitable
- for eating. Swiss chocolate manufacturer Rudolph Lindt <yes *that* Lindt
- for which the brand was named> discovered a process of rolling and kneading
- chocolate that gives it the smoother and richer quality that eating
- chocolate is known for today. The name 'conching' comes from the shell-like
- shape of the rollers used. The longer chocolate <and any ingredients added
- like milk, vanilla, extra cocoa butter> is conched, the more luxurious it
- will feel on your tongue.
-
- -=-=-=-=-
-
- 1.5 What kinds of chocolate are there?
-
- Depending on what is added to (or removed from) the chocolate liquor,
- different flavors and varieties of chocolate are produced. Each has a
- different chemical make-up, the differences are not solely in the taste.
- Be sure, therefore, to use the kind the recipe calls for, as different
- varieties will react differently to heat and moisture.
-
- * Unsweetened or Baking chocolate is simply cooled, hardened
- chocolate liquor. It is used primarily as an ingredient in recipes, or
- as a garnish.
-
- *Semi-sweet chocolate is also used primarily in recipes. It has
- extra cocoa butter and sugar added. Sweet cooking chocolate is basically
- the same, with more sugar for taste.
-
- * Milk chocolate is chocolate liquor with extra cocoa butter,
- sugar, milk and vanilla added. This is the most popular form for chocolate.
- It is primarily an eating chocolate.
-
- * Cocoa is chocolate liquor with much of the cocoa butter removed,
- creating a fine powder. It can pick up moisture and odors from other
- products, so you should keep cocoa in a cool, dry place, tightly covered.
- There are several kinds of cocoa:
- ~ Low-fat cocoa has the most fat removed. It typically has
- less than ten percent cocoa butter remaining.
- ~ Medium-fat cocoa has anywhere from ten to twenty-two percent
- cocoa butter in it.
- ~ Drinking or Breakfast cocoa has over twenty-two percent
- left in it. This is the cocoa used in chocolate milk powders like Nestle's
- Quik.
- ~ Dutch process cocoa is cocoa which has been specially
- processed to neutralize the natural acids in the chocolate. It is slightly
- darker and has a much different taste than regular cocoa.
-
- * White chocolate is somewhat of a misnomer. In the United States,
- in order to be legally called 'chocolate' a product must contain cocoa
- solids. White chocolate does not contain these solids, which leaves it a
- smooth ivory or beige color. Real white chocolate is primarily cocoa butter,
- sugar, milk and vanilla. There are some products on the market that call
- themselves white chocolate, but are made with vegetable oils instead of
- cocoa butter. Check the label to avoid these cheap imitations. White
- chocolate is the most fragile form of chocolate; pay close attention to
- it while heating or melting it.
-
- * Decorator's chocolate or confectioner's chocolate isn't really
- chocolate at all, but a sort of chocolate flavored candy used for things
- such as covering strawberries. It was created to melt easily and harden
- quickly, but it isn't chocolate. If you want quick and easy, use
- decorator's chocolate. If you want the real thing, use real chocolate
- and patience.
-
- -=-=-=-=-
-
- 1.6 What is this white, blotchy stuff on my chocolate bar?
-
- A white, filmy residue on chocolate is called a bloom. It occurs
- when some of the cocoa butter in the chocolate separates from the cocoa
- solids, usually when the chocolate is stored in a warm area. If you buy
- a chocolate bar and find it has bloomed, don't let the sales person
- convince you the taste has not been altered.
-
- -=-=-=-=-
-
- 1.7 I just bought a whole bunch of chocolate. How should I store it?
-
- Chocolate is best kept at around 68-72 degrees Fahrenheit, the
- temperature of a nice pantry or dark cabinet. Kept at this temperature,
- chocolate (assuming it isn't covering fruit or other perishables) has a
- shelf life of about a year. Freezing chocolate isn't such a great idea;
- when you freeze it, then thaw it out, it will have a greater tendency to
- bloom. but if you must, let it warm gradually to room temperature before
- you try cooking with it.
-
- -=-=-=-=-
-
- 1.8 What is lecithin and why is it in my chocolate?
-
- Lecithin is an emulsifier used to reduce the viscosity, or thickness
- of chocolate. Thinning out the chocolate slightly reduces the amount of
- cocoa butter required to produce the correct texture in the manufacturing
- process.
-
- -=-=-=-=-=-=-=-=-
-
- 2. Cooking with chocolate
-
- Chocolate is a very tricky food to cook with. Temperatures that are
- too high can scorch it, temperatures too low can cause it to harden
- unevenly. It must be watched very carefully. But if you can master the
- art, you can create some breathtaking desserts. Below are some things to
- know about cooking with chocolate.
-
- -=-=-=-=-
-
- 2.1 What is tempering? How can I temper chocolate at home?
-
-
- In order for chocolate to cool into a hard candy and not a mushy goo,
- it must be tempered. This is a process where the chocolate is slowly
- heated, then slowly cooled, allowing the cocoa butter molecules to solidify
- in an orderly fashion. The following is a pretty thorough method for
- tempering at home: (credit to Pete Lockhart, pete@teleport.com)
-
- Frankly, I've had decent luck with microwave ovens for melting the
- chocolate. It's an iterative process of nuking, stirring, nuking,
- stirring, etc. But I like the idea that the chocolate is not getting
- steamed as it is with a double boiler. You might try 15 seconds increments
- on high for a pound of chocolate. Keep an eye on the time as the chocolate
- gets into its melt; you may want to ramp it down some what.
-
- However, for either nuking or using a double boiler, it's not a bad idea
- to break up the chocolate into little pieces. For a double boiler be
- careful not to have the water boiling or touching the bottom of the upper
- vessel. It sounds from your description like you might have the heat
- cranked up too much, even given convection from the bottom vessel to the
- top. Be patient. Dark chocolate can be taken up to about 115 degrees F
- and milk chocolate can be taken up to 110 degrees F.
-
- Once you've gotten a complete melt, letting the chocolate cool slowly while
- stirring it or working it will encourage the cocoa butter to arrange itself
- in a way that is particularly useful for making candy. This is 'tempering'
- the chocolate.
-
- Turns out that cocoa butter molecules can arrange themselves in a variety
- of ways [six that I know of] and it is these different arrangements that
- determine the melting temperature of the chocolate. The respective
- melting temperatures range from about 60 degrees F to about 97 degrees F.
- The one you're looking to get is the most stable form, and has a melting
- temperature of 93 - 95 degrees F. Which is good, because it means that
- your chocolate will tend to be that way, as long as you're patient. It
- also means that the chocolate is going to feel delightfully cooling in
- your mouth.
-
- So, you've taken your chocolate up to 110 -115 degrees, and that has had
- the effect of breaking up [melting] all of the cocoa butter molecules.
- Now you want them to arrange themselves in a stable arrangement; but you
- also want to manipulate the chocolate now that it is a liquid.
-
- There are a couple of strategies for encouraging the cocoa butter into
- its stable arrangement. As mentioned above, stirring it or working it
- with a spatula will tend to bring about the proper 'crystallization' of
- the cocoa butter molecules. Another technique is to 'seed' the molten
- chocolate by putting in little pieces of solid chocolate. The molten
- cocoa butter then will do a kind of follow-the-leader and arrange itself
- after the fashion of the solids. Which is what you want. The hazard
- with seeding your chocolate is that you might get little air pockets
- associated with the solid pieces. I tend to just stir the chocolate.
-
- Traditionally, small batch chocolate is tempered on marble slabs. Just
- pour it on and work it with a spatula until it becomes kind of
- slushy-mushy. I don't use a marble slab, I use a bowl that I can pop
- back into the microwave if I need to.
-
- The next tricky step is to maintain enough heat to keep the chocolate
- molten, but not heat it up so much that it forgets how to arrange itself.
- This is where the 85 - 90 degrees F comes in. [I think the heating pad
- idea sounds cool]. The marble slab will retain some of the heat. Be
- careful about using the same vessel in which you heated the chocolate.
- I know it's convenient, and that's what I do, you just gotta be more
- careful about over heating the chocolate.
-
- Overheating the chocolate will make the cocoa butter separate from the
- cocoa solids, and that's a bad thing. Indication that you're overheating
- the chocolate is either chocolate bloom in the hardened chocolate or out
- and out separation of cocoa butter in the chocolate soup.
-
- -=-=-=-=-
-
- 2.2 What is couverture?
-
- Couverture is a special kind of chocolate that has more cocoa
- butter than regular chocolate, anywhere from 33% to 38% for a really good
- brand. This type of chocolate is used as a coating for things like truffles
- ("couverture" is French for "covering") There are two ways of coating
- candies, either by hand dipping into melted chocolate or enrobing, gently
- pouring chocolate over the treat.
-
- -=-=-=-=-
-
- 2.3 How do I melt chocolate and what's the best kind to use?
-
- There are two ways to melt chocolate, in a double boiler or in a
- microwave:
-
- 1. Double boiler method: A double boiler is basically two pots
- designed to fit together for melting wand warming fragile foods. The
- bottom pot holds a bit of water - never enough to touch the bottom of the
- second pot, the top holds the food, in this case chocolate. You should
- never place chocolate directly on a heat source, you run the risk of
- scorching it.
- Cut the chocolate up into small pieces, this will reduce the
- melting time. Adjust the heat so that the water in the bottom pot gets
- hot but doesn't begin to boil. Place the chocolate in the top pot and stir
- every so often. Dark and bittersweet chocolate are the most 'hardy' forms
- of chocolate, they will require less stirring than milk and white
- chocolates, which will burn very easily if you do not pay close attention.
-
- 2. Microwave method: Place chopped pieces of chocolate into a
- microwave proof bowl and heat it in the microwave for 30 seconds. Remove
- the bowl, stir what you can then return it to the microwave for another 30
- seconds. Continue this until the chocolate is just about melted. You might
- be tempted to increase the time intervals, but remember that warmed
- chocolate will keep its shape, even if it is melted, unless it is stirred.
- Don't judge time on looks alone. When the chocolate is almost completely
- melted, remove it from the microwave and stir, letting the warmth of the
- bowl and surrounding chocolate complete the melting.
-
- Here are some suggestions for brands to use (from a post by from Pete again)
-
- _Cook's Illustrated_ Nov/Dec ['94] issue contains an article by Bishop and
- Meldrich that ranks the following chocolates in the following order. The
- evaluation was by a dozen or so refined Californian palates, so it should
- work for you.
-
- *Highly Recommended*
- Van Leer Bittersweet Chocolate #1121-115 (approx $4.00/lb)
- -- Chocolate Gallery @ 212-675-2253
- Ghiradelli Semi-Sweet (approx $6.40/lb)
- -- Ghirradelli @ 800-877-9338
- Callebaut Bittersweet (approx $9.00/lb)
- -- Williams-Sonoma @ 800-541-2233
- Merckens Yucatan Classic Dark (approx $4.20/lb)
- -- A Cook's Wares @ 412-846-9490
-
- *Recommended*
- Guittard Gourmet Bittersweet
- Hawaiian Vintage Bittersweet
- Nestle's Semi-Sweet
-
- *Not Recommended*
- Vairhona Le Noir Gastronomie Bittersweet
- Lindt Surfin
- Baker's Semisweet Baking
- Hershey's Semi-Sweet Baking
-
- -=-=-=-=-
-
- 2.4 I was melting some chocolate, and suddenly it changed from a shiny,
- smooth liquid to a dull, thick paste. What happened?
-
- As discussed before, chocolate is very sensitive. Any slight variance
- from the instructions can cause disastrous results. What you have described
- here is called seizing. Seizing can happen for several reasons:
-
- 1. The chocolate is burned. Even temperatures that aren't too hot
- for your finger can be too hot for chocolate. When melting chocolate, keep
- the heat low and keep stirring, especially for milk and white chocolates.
-
- 2. A *small* amount of moisture has been added. Chocolate is very
- finicky about liquids. Even the moisture from a damp spoon can contaminate
- a batch of melting chocolate. This is what happens after a while to
- chocolate fondue - moisture from strawberries or cheese can ruin the
- texture. Be careful if you are melting pure chocolate by itself to keep
- everything very dry.
-
- 3. Cool liquids have been added. Another oddity about chocolate:
- small amounts of liquid can spoil melted chocolate, but large amounts are
- o.k., so long as the liquid is warmed to match the temperature of the
- melted chocolate. If you add cold cream or milk, for example, the chocolate
- will begin to solidify and you'll end up with a mess.
-
- Regardless of how your chocolate gets seized, you'll have to throw it out
- and start again. There is no way to "un-seize" and remelt chocolate once
- it has been contaminated in this way.
-
- -=-=-=-=-
-
- 2.5 How do I make chocolate covered strawberries?
-
- Covering strawberries is not an easy task, but if you exercise a
- little patience, you can come up with an excellent dessert treat. The main
- thing to remember: Make sure the strawberries are _DRY_. Remember, even
- the slightest moisture can ruin an entire batch of chocolate. If it's a
- real humid day, wait until tomorrow, you'll have better success.
- Prepare a cookie sheet or other flat surface with wax paper, small
- enough to fit into your refrigerator. Lay your *dry* strawberries out on
- a plate. Melt some chocolate, following the steps outlined above. Holding
- each strawberry by the stem, dip it into the chocolate and place it on the
- wax paper. If the chocolate gets too thick, return it to the heat, carefully.
- Place the finished strawberries in the refrigerator and allow them to cool.
- This is probably the best place to keep them; unless you are sure you've
- tempered your chocolate well, the chocolate will melt at room temperature.
- Some people choose to add a bit of baker's wax or paraffin to the chocolate.
- This is an edible substance that also helps to keep the chocolate solid at
- room temperature. Purely a subjective move, not necessary.
-
- -=-=-=-=-
-
- 2.6 Where can I get some chocolate?
-
- There is a complete document entitled CHOCOLATE RESOURCES, posted as part
- two of this FAQ. It contains an extensive list of chocolate retailers on
- the internet, as well as cookbooks, recipe archives and other offline resources.
-
-
- -=-=-=-=-=-=-=-=-
-
- 3. Chocolate trivia
-
- Chocolate has been the subject of many stories and myths throughout
- history. Some are based on fact, others are apocryphal. Some common ones
- are unraveled here.
-
- -=-=-=-=-
-
- 3.1 Hey! Did you hear about this lady at Neiman Marcus who wanted to buy
- a chocolate chip cookie recipe...?
-
- Stop right there. The story to which you are referring is completely
- false. Unfortunately it's been floating around since the 1980's and simply
- will not die. Here's is the official story on this tale:
-
- Title: HEARD THE ONE ABOUT THE $250 COOKIE RECIPE?
- Categories: Desserts
- Yield: 1 servings
-
- No Ingredients
-
- by Daniel P. Puzo, Los Angeles Times Staff Writer
-
- Fresh from a downtown Los Angeles bar, a sometime consumer gadfly
- arrived at The Times with a hot tip about yet another case of
- corporate callousness and greed.
-
- Brandishing a photocopied letter, she claimed a famous department
- store, in a sneaky and underhanded manner, had charged an
- unsuspecting patron an outrageous sum for a recipe- the company's
- popular chocolate chip cookie.
-
- The actual victim was apparently an unnamed, but credible, Beverly
- Hills matron.
-
- The single-page letter was full of indignation as it vividly
- described the incident and even contained exact dialogue of the
- transgression.
-
- It began: "My daughter and I finished a salad at Neiman-Marcus Cafe
- in Dallas and decided to have a small dessert. Because our family
- members are such 'cookie monsters' we decided to try the Neiman-
- Marcus Cookie. It was so excellent that I asked if they would give me
- the recipe, and they said with a small frown, 'I'm afraid not.' Well,
- I said, 'Would you let me buy the recipe?' With a cute smile she
- said, 'Yes.' I asked how much and she responded 'two fifty.' I said
- with approval, 'Just add it to my tab,' which I had already signed."
- The letter continued: "Thirty days later I received my Visa
- statement from Neiman-Marcus and it was $285. I looked again, and I
- remembered I had only spent $9.95 for two salads and about $20 for a
- scarf. As I glanced at the bottom of the statement, it said, 'Cookie
- Recipe- $250.00' Boy, was I upset!"
-
- The letter goes on to state that, in the spirit of revenge, the
- unnamed victim was providing all interested parties the $250 recipe
- at no charge. Knowing a good story from the start, The Times made
- several unsuccessful attempts to discover the identity of the
- aggrieved Beverly Hills party. The story was eventually forgotten, as
- is normally the case when nothing checks out.
-
- But then a respected Boston-based newspaper, the Christian Science
- Monitor, distributed an article throughout the United States that
- retold the tale of the egregious recipe overcharge, with incredibly
- similar detail, adding a condemning "fie upon Neiman Marcus."
- The cookie recipe caper thus got a new life.
-
- Now, after a lengthy investigation, the facts are unearthed:
- + Neiman Marcus does not sell recipes from its restaurants. The
- department store gives them away for free to anyone who asks.
- + There is no "Neiman Marcus Cafe" at any of the chains three
- Dallas-area stores. Instead, the restaurants are named Zodiac,
- Zodiac at North Park and The Woods.
- + Neiman Marcus does not sell or serve cookies at any of its
- restaurants.
- + There is no such thing as a "Neiman-Marcus Cookie." (And
- Neiman Marcus no longer has a hyphen in its title.)
- + Neiman Marcus does not take Visa.
- + The fashion cognoscenti would know immediately that you
- cannot buy a scarf at Neiman Marcus for $20 as the letter
- writer stated. Scarf prices start at $40 and quickly run as
- high as $215.
-
- How did this rumor get started?
-
- Pat Zajac, Neiman Marcus spokesperson in Dallas, said that the tall
- tale has been circulating since she came to work for the chain in
- 1986. The first newspaper story she saw on the bogus cookie recipe
- appeared in 1988.
-
- Zajac said that in the past few weeks, her office has been swamped
- with calls from the media trying to verify the story. She speculates
- that the letter recently has been circulating on electronic services
- like some "computer virus."
-
- Needless to say, Neiman Marcus is not pleased with the rumor's
- persistence or tone.
-
- "We are concerned," said Zajac. "We like to think we are
- accommodating to customers and provide value at a fair price and
- quality at the same time. We want to create good will. . . . No one
- has ever showed us a bill where they were wrongly charged [for a
- chocolate chip recipe]. If they ever appear then we would be happy to
- look at the [disputed] charge."
-
- Zajac explained that Neiman Marcus, as one of the nation's leading
- department stores, is proud of its customer service record and would
- quickly satisfy someone who had been incorrectly billed.
-
- "The interesting thing in this phenomena is that no one ever knows
- the exact source of this letter. The information is anywhere between
- third- and 17th-hand information. There has never been a Neiman
- Marcus Chocolate Chip Cookie recipe that we sold for $250. Never."
- When it comes to signature dishes, Neiman Marcus is most famous for
- its Orange Souffle Ring and its Caramel Souffle Ring. (Anyone
- interested in getting a copy of these recipes- free of charge- can
- write to: Neiman Marcus Food Service Division, 1618 Main St., Dallas,
- TX 75201.)
-
- The Neiman Marcus Cookie caper is remarkably similar to another
- rumor that circulated several years ago about the recipe for Mrs.
- Fields' Chocolate Chip Cookies. And veterans of the food world say
- the story formula goes back to the 1930s, when a similar tale was
- told about the Waldorf Astoria's Red Velvet Cake.
-
- A student of rumors, or urban myths, said that the Neiman Marcus
- incident meets many of the requirements for sustaining a bogus story.
- Chaytor Mason, USC professor of human factors-psychology said that
- the subject of a rumor is usually famous or attractive. And while
- circulating a fiction via an anonymous letter is somewhat unusual, it
- makes sense because "generally we place more value and validity on
- anything we read."
-
- -=-=-=-=-
-
- 3.2 Is chocolate really an aphrodisiac?
-
- Chocolate is the traditional gift of love, ranking right up there
- with roses as the most romantic gift one can give. But is it really an
- aphrodisiac? There is some evidence that the answer might be yes. Chocolate
- contains three substances, caffeine, theobromine and phenyethylamine that
- might be related to this myth. Caffeine acts as a stimulant. Theobromine
- stimulates the heart muscle and the nervous system. And phenyethylamine is
- reputed <no conclusive proof exists yet> to be a mood elevator and an
- anti-depressant.
- The combination of these three substances, giving you extra energy,
- making your heart beat faster, making you a bit jumpy and slightly
- giddy....well, you can see how chocolate could be linked to love. In fact,
- Montezuma used to drink a frothy chocolate beverage before going to visit
- one of his wives. But before you go out to buy several cases of chocolate
- to ply your lover with tonight, remember that these substances show up only
- in small quantities in chocolate.
-
- -=-=-=-=-
-
- 3.3 Can I give chocolate to my dog (cat, bird, other pet)?
-
- Unequivocally, no. The theobromine in chocolate that stimulates the
- cardiac and nervous systems is too much for dogs, especially smaller pups.
- A chocolate bar is poisonous to dogs and can even be lethal. The same holds
- true for cats, and other household pets.
-
- -=-=-=-=-
-
- 3.4 How much caffeine is in chocolate?
-
- Although there is less caffeine in chocolate that there is in a cup
- of coffee, people who are avoiding caffeine should unfortunately stay away
- from chocolate as well. There are about 30 milligrams of caffeine in your
- average chocolate bar, while a cup of coffee contains around 100 to 150
- milligrams. For more information on the specifics of caffeine in chocolate,
- consult the Caffeine FAQ, available on the WWW at
- http://daisy.uwaterloo.ca/~alopez-o/caffaq.html
-
- -=-=-=-=-
-
- 3.5 Doesn't chocolate cause acne?
-
- This is another myth about chocolate. While some people might be
- allergic to chocolate, or some of its ingredients, the belief that chocolate
- causes acne universally has been disproven by doctors for some time.
-
-
- -=-=-=-=-=-=-=- End of FAQ -=-=-=-=-=-=-=-
-
- (C) 1996-1998 by Monee Kidd
-
-
-