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- X-Last-Updated: 2002/11/30
- Newsgroups: rec.audio.tech,rec.audio.opinion,rec.audio.misc,rec.audio.marketplace,rec.answers,news.answers
- Subject: FAQ: rec.audio.* Mail Order 2/99 (part 10 of 13)
- Followup-To: poster
- Reply-To: neidorff@ti.com
- Approved: news-answers-request@mit.edu
- From: neidorff@ti.com
- Organization: Texas Instruments Corp.
- Summary: Answers to common questions about audio equipment, selecting,
- buying, set-up, tuning, use, repair, developments, and philosophy.
- Originator: faqserv@penguin-lust.MIT.EDU
- Date: 17 Apr 2004 11:27:34 GMT
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- Archive-name: AudioFAQ/part10
- Last-modified: 2002/11/30
- Version: 2.16
-
- 17.0 Mail Order
- Mail order is appealing. The general hope is that by using mail
- order, you avoid pushy sales people, you pay fixed, discounted
- prices, and you have written catalog descriptions to help you
- select your purchase. In practice, most mail order today is
- "phone order", in that the company completes the deal with a
- phone call. Many of the "mail order" companies don't even have
- price lists or catalogs. They are just retailers that are
- willing to sell over the phone and ship the merchandise to
- you. In some cases, retail store sales are better deals than
- mail order. Don't expect the lowest price from the first place
- you call. Also, don't expect excellent service from everyone,
- and especially not from the company with the lowest price.
-
- 17.1 Who sells brand XXX equipment mail-order?
- Consult the rec.audio.marketplace mail-order survey published by
- nau@SSESCO.com (William R. Nau) or contact William Nau directly.
- This survey is also available via FTP in the pub/rec.audio
- directory of SSESCO.com. If you have any mail order
- experiences to share, please send them directly to William Nau.
-
- 17.2 Is the stuff sold by DAK really awesome? Damark?
- DAK is out of business. It is believed that DAK went out of
- business because they invested too heavily in 80286 PCs as
- the price and demand dropped. Dave Platt joked that the closing
- of DAK resulted in the great superlative shortage of 1995,
- because DAK used many wild claims in their advertisements.
-
- | Regarding Damark, their products seem to be as described, but
- | not necessarily bargains. In addition, there have been a
- | number of consumer complaints against Damark for charging
- | for products not ordered.
-
- Doug Purl reports that DAK was named after and owned by Drew
- A. Kaplan and that Damark is named after and owned by Drew And
- MARy Kaplan, so these two companies may share more than style.
-
- Richard Bollar did some research and came up with a different
- origin for the name Damark: "The firm's moniker is a
- combination of the first names of the founders, David Russ and
- Mark Cohn, who had both worked at COMB, a discount mail-order
- house. They became vendors to COMB, but when that company
- refused to pick up some of their merchandise, they started
- their own catalog business. At first they continued to sell to
- their former employer, but when it forced them to decide
- whether to be suppliers or competitors, Cohn and Russ decided:
- they started DAMARK in 1986."
-
- Whichever is true, be cautious when buying any product without
- an audition. Ignore any wild claims or comparisons to products
- costing many times more. There are many examples of excellent,
- expensive products that are worth every penny, but don't sound
- great. Someone could honestly claim that their product sounds
- better than products costing ten times as much, yet they could
- still be selling an inferior product with poor sound.
-
- 17.3 Is the stuff sold by Cambridge Sound Works really awesome? What
- about the other brands of tiny satelites and subwoofers?
-
- Many experienced listeners report that the systems sold by
- Cambridge Sound Works which consist of two small satelites and
- one medium sized subwoofer are a poor value if your goal is
- best sound quality for the money. However, the convenience of
- tiny satelites is important to some people.
-
- Perhaps someday, someone will develop a great tiny satelite
- plus subwoofer system, but all examples so far seem to suffer
- from lumpy frequency response and poor reconstruction of the
- stereo image. The same complaint applies to similar systems
- from other makers. Some believe that it is essential to have
- all of the left channel sound coming from the exact same
- location for best stereo image and smooth frequency response.
- This premise implies that tiny satelite plus subwoofer systems
- will always be inferior.
-
- Cambridge Sound Works also sells more conventional tower and
- bookshelf systems. These, like many other speakers on the
- market, are worth a listen.
-
- However, the authors of this FAQ strongly recommend that you
- ignore all recommendations and make your decision based on
- your own personal listening tests.
-
- 17.4 What should I watch out for when buying mail order?
- Many of the cautions mentioned in warranties (20.1) apply.
- Look for a store which has been around a long time. Look for
- friends which have dealt with the store and been satisfied.
- Look for a store which does not lie or stretch the truth.
-
- 17.5 What is gray market?
- See warranties (20.1), below.
-
- 17.6 Are there any good mail-order sources for recordings?
- Alas, Noteworthy is out of business as of November 1996.
-
- BMG and Columbia also sell CDs mail-order, but have a smaller
- list of offerings and higher prices. However, BMG and Columbia
- have interesting deals to entice new customers. Read the fine
- print before you sign to be sure that they are right for you.
- BMG and Columbia both have promotional offerings to "members"
- which allow you to buy two or three discs for the price
- of one. These can be very good deals, if you want what they
- have. Look at their advertisements in common magazines and
- Sunday newspapers for a better idea of what they carry. They
- list much of their line in their ad. Don't expect much more.
- For more information on BMG and Columbia, see section 10.13,
- 10.14, 10.15, and 10.16 of this FAQ.
-
- Tower Records has a mail order department which also sells CDs.
- Tower is a large retail chain. Many have bought from their
- retail outlets happily. They do not have a catalog of their own,
- but will sell you a Schwann or similar catalog and offer to get
- virtually any disc out of those catalogs. Contact:
- Tower Records Mail Order Department
- 692 Broadway
- New York City, NY 10012 USA
- 800-648-4844 or 800-522-5445
-
- Another source is Music New Hampshire; 800-234-8458. They sell
- many $3.79 post-paid sampler CDs and also many independent label
- single-artist discs. Most single artist discs are $15.00 each.
- Shipping is $3 for 1-3 discs and $5 for 4-up. Their stuff is
- mostly obscure artists. They have Rock, Jazz, Classical, Folk,
- Country, and Children's offerings. Affiliated with CD Review.
- Music New Hampshire - Wayne Green Inc
- 70 Route 202N
- Peterborough NH 03458-1107 USA
-
- If you like the idea of buying CDs by Modem, consider
- The Compact Disc Connection
- 1016 East El Camino #322
- Sunnyvale CA 94087 USA
- Voice 408-733-0801
- Modem 212-532-4045 New York City NY
- 312-477-3518 Chicago IL
- 408-730-9015 Sunnyvale CA
- 617-639-0238 Boston MA
- Telnet cdconnection.com
- They have a collection of over 120,000 CD titles. People have
- said that their service is excellent. Prices are fairly good.
- Shipping is $3.50 for orders under $100.00 and free for larger
- orders. They do not stock anything, but deliver from the
- warehouses of their suppliers. This means that some items may
- be back ordered or completely discontinued while remaining in
- their on-line data base. They advertise 94.2% of orders in
- 1992 shipped, though not necessarily immediately. You can also
- get their catalog from ftp.cdconnection.com
-
- There have been a couple of music (cd/lp) mail-order lists
- compiled on the net - one older list can be found via anonymous
- ftp to ftp.uwp.edu in the file: /pub/music/misc.mailorder.rmm
- Someone is revising this file and it should be updated or found
- in a new file name there in the future.
-
- Another list contains vendors that specialize in progressive
- rock, electronic and experimental music, is maintained by
- Malcolm Humes and posted sporadically to alt.music.progressive,
- rec.music.misc, & rec.music.info. This also can be ftp'd from
- ft.uwp.edu, in the file: /pub/music/misc/mailorder.progressive
-
- Federal Music and Video markets "Discount Coupon Books"
- featuring two-for-one CDs and Tape deals. They require payment
- with the order, which many consider risky. One company that
- distributes these coupon books for Federal Music is Reed Music.
- The price from Federal or Reed Music with the two-for-one deal
- is comparable to the price from Noteworthy. So far, no net
- user has yet related any positive or negative experience with
- Reed Music or Federal Music and Video. Federal Music and Video
- has been in business since 1985, so is probably legit. However,
- in that they require payment in advance it is probably safer
- to avoid them completely and use a discounter like Noteworthy.
- Occasionally, a new dealer will pop up offering free CDs
- and/or a great coupon book. They may be a dealer for Federal.
- Save your money.
-
- There is a list of mail-order music companies on the web:
- http://www.razorsedge.net
- Most seem to be specialized smaller dealers.
-
- When considering mail purchases of CDs, consider shipping costs.
- It is common for people to charge between $1 and $3 per disk for
- "shipping and handling". This makes mail order less attractive,
- but may be equally balanced by a lack of sales tax.
-
- Get archive "mailorder.txt" from "/pub/cd" on "jammin.nosc.mil"
- for a complete list of mail order music sellers.
-
- COPYRIGHT NOTICE
- The information contained here is collectively copyrighted by the
- authors. The right to reproduce this is hereby given, provided it is
- copied intact, with the text of sections 1 through 8, inclusive.
- However, the authors explicitly prohibit selling this document, any
- of its parts, or any document which contains parts of this document.
-
- --
- Bob Neidorff; Texas Instruments | Internet: neidorff@ti.com
- 50 Phillippe Cote St. | Voice : (US) 603-222-8541
- Manchester, NH 03101 USA
-
- Note: Texas Instruments has openings for Analog and Mixed
- Signal Design Engineers in Manchester, New Hampshire. If
- interested, please send resume in confidence to address above.
-