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DIALM.FAQ
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1993-09-29
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Frequently Asked Questions About DIALM
======================================
Q. When I dial a number your program says "Pick up phone when ringing starts
and press ENTER". How do I know when the ringing starts?
A. On most modems you can monitor call progress by listening to the modem's
speaker. Make sure your modem has a speaker and that it is in working
order. If there is a volume control on the modem, make sure it is turned
up. Most modems use the initialization command "ATM1" to command the
speaker to be on while dialing. Modems without a volume control will often
use initialization commands such as L0, L1, L2 and L3 to control the volume.
To try these commands put "ATM1L3" in the initialization string field in the
program's setup screen.
Q. My modem doesn't have a speaker, or if it does, it is burned out. Can I use
your program?
A. Instead of connecting your phone to the jack on the modem, connect it
directly to the phone line. (Use a "Y" connector so both the modem and the
phone are plugged directly to the phone line). You should then be able to
monitor the call progress by listening on the phone.
Q. When DIALM starts, I get a message on the screen that says "Modem not found
....dialing not possible" and the "Dial", "Qdial" and "Kybd Dial" buttons
are "grayed out". My modem is on COM 2. Why can't DIALM find it?
A. DIALM is supposed to find your modem if it is on COM 1 or COM 2. If it
fails to find it, try using one of the following environment commands:
If you are using COM 1,
SET COMPORT=1
or if you are using COM 2,
SET COMPORT=2
Enter the command at the DOS prompt, then run DIALM. See DIALM.DOC for
more information on environment commands.
Q. I have DIALM version 6. It seems to work, but when I go to log a call, the
clock stops and the call is not timed. How do I make it work?
A. This situation seems to occur on systems which do not have a mouse
connected. I know, the documentation says DIALM will work without a mouse,
but unfortunately this is not always true. Get DIALM version 7. The
problem has been corrected in this version.
Q. I like your program, but the opening screen delay really irritates me!
Isn't there some way I can eliminate it?
A. Yes. Register the program. You will get a registration number which you
use to eliminate the opening (and closing) delays.