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-
- The War Profiteer
- by Dave Bealer
-
- It was the last decade of the twentieth century. Vicious long
- distance telephone service sales wars raged across the face of North
- America. As in most fields disrupted by the deregulation craze of
- the 1980s, the ensuing confusion created winners and losers. The
- "little guy" was, as usual, the loser (Arnold Jensen of Ponca City,
- Oklahoma, known to his friends as the "little guy"). The winners
- were typically those who were in bed with the regulators or, in this
- case, the deregulators. There were three majors players in this
- high-tech warfare:
-
- American Telecommunications and Pork Barrels (AT&PB)
- - The inventor of modern telephone and monopoly technology, AT&PB
- managed to get "split up" into several even more profitable
- segments, none of which were regulated in the same restrictive way
- as the old monopolistic, er, monolithic entity. This scheme was
- designed to provide competition in the marketplace. Sure, that'll
- work... just like unchaining a fully grown Tyrannosaurus Rex and
- letting it compete with some newly hatched iguanas.
-
- Splint
- - The communications and health services conglomerate. A product of
- deregulation, Splint competed by touting quality service. They
- also managed to profitably combine some of their varied holdings.
- Splint's Dial-A-Shrink service proved very popular with those
- mentally ill persons who prefer not to leave the comfort of their
- own couch.
-
- Texas Communications, Inc. (TCI)
- - Formerly a local service provider in Texas, these guys thought
- they were bigger and more important than the rest of the country.
- TCI's splashy ad campaigns reveal the firm's style-over-substance
- philosophy.
-
- One of the major weapons used by all three of these competitors was
- a rebate offered to those who switched services. As competition
- mounted, the rebate amounts continued to climb. If a customer
- dropped Splint for TCI, someone from Splint would be on the phone
- within five minutes offering him $50 to switch back. Ten minutes
- later a representative of AT&PB called, offering $75 to switch to
- their service. Spiraling rebates made it inevitable that someone
- would figure out how to make a buck out of the deal, that's the way
- of war. A few crafty long distance customers had a bank of phones
- installed, quit their regular jobs, and made a good living switching
- between the various long distance companies.
-
- Victor Klam was the most successful of the war profiteers. His firm,
- The Old Switcheroo, did contract switching for residential customers.
- Instead of dealing directly with the long distance companies,
- Victor's clients gave The Old Switcheroo power of attorney to make
- their long distance service switching decisions for them. The cost
- was a modest 20% of the rebates generated. This wasn't too bad,
- considering the hours of time this saved the customers each day.
-
- A lifelong resident of Lakewood, New Jersey, Victor's success enabled
- him to live the flamboyant lifestyle he always dreamed about. Victor
- purchased a minor league baseball team, the Toms River Lemmings, and
- ably played the part of the wealthy sportsman. A confirmed teatotal-
- ler, Victor was now able to flaunt his peculiar tastes in public and
- be considered eccentric rather than insane. Bartenders at the most
- fashionable local country clubs and watering holes soon became used
- to accommodating Victor's "usual" drink: "pickle juice, Vlasic Dill,
- 1973, shaken, not stirred."
-
- Nothing lasts forever, especially nothing pleasant. The competing
- long distance firms eventually figured out what the war profiteers
- were doing and took steps to make the premiums for switching less
- liquid. TCI offered to pave the customer's driveway in return for
- switching to TCI for a whole year. Splint offered discounts on new
- cars and trucks while AT&PB offered free pork. Always one to roll
- with the punches, Victor opened a combination butcher shop, used car
- dealership and paving company.
-
- Eventually some nosy accountant figured out that the huge losses
- experienced by all three long distance companies were connected to
- the fact that they were spending $7 in premiums to generate each $1
- of revenue. The easy ride for the war profiteers ended soon after
- long distance company stockholders became aware of this little fact.
-
- Victor sold his combination business and is now president of Klam
- Juice Cocktails (KJC) of Brick Town, New Jersey. KJC specializes in
- vintage pickle juices from America, although some popular brands are
- imported from Europe as well. {RAH}
- --------------
- Dave Bealer is a thirty-something mainframe systems programmer who
- works with CICS, MVS and all manner of nasty acronyms at one of the
- largest heavy metal shops on the East Coast. He shares a waterfront
- townhome in Pasadena, MD. with two cats who annoy him endlessly as he
- writes and electronically publishes RAH. FidoNet> 1:261/1129
- Internet: dbealer@clark.net
-