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- Endnotes
-
- Preface
-
- 1. Bill Clinton and Al Gore, Putting People First, (New York, Times
- Books, 1992) pp. 23-24.
-
-
- Introduction
-
- 1. Data taken from the following sources: "The average
- American...," Senator William Roth, vol. 138 no. 51, Cong. Rec.
- (April 7, 1992), p. S1; "Five out of every six Americans...," CBS
- News Poll, unpublished, May 27-30, 1992, released June 1, 1992;
- "Only 20 percent...," an ABC News-Washington Post poll, taken April
- 23-26, 1993, asked: "How much of the time do you trust the
- government in Washington to do what is right: Just about always,
- most of the time, or only some of the time?" Four percent said
- "just about always," 16 percent said "most of the time," 74 percent
- said "only some of the time," and 6 percent volunteered "none of
- the time;" 1963 figure, University of Michigan poll, cited in "From
- Camelot to Clinton: A Statistical Portrait of the United States,"
- Washington Post (August 23, 1993), p. A15.
-
- 2. U.S. General Accounting Office (GAO), High-Risk Series: Defense
- Inventory Management, GAO/HR-93-12 (December 1992).
-
- 3. U.S. Office of Management and Budget (OMB), Budget of the U.S.
- Government FY 93 (Washington, D.C., 1992) and Budget of the U.S.
- Government FY 94 (Washington, D.C., 1993); and interview with
- Department of Housing and Urban Development Budget Officer Herbert
- Purcell, August 26, 1993.
-
- 4. U.S. Congress, Senate, Committee on Appropriations, Subcommittee
- on Education, Labor and Health and Human Services, testimony of
- Clarence C. Crawford, U.S. GAO, "Multiple Employment Programs:
- National Employment Training Strategy Needed," June 18, 1993.
-
- 5. Democratic Leadership Council, The Road to Realignment: The
- Democrats and the Perot Voters (Washington, D.C.: Democratic
- Leadership Council, July 1993), p. III-12. Pollster Stanley
- Greenberg asked people if they agreed that "government always
- manages to mess things up." Seventy-two percent of Perot voters
- agreed, 64 percent of Clinton voters agreed, and 66 percent of Bush
- voters agreed.
-
- 6. Dilulio, John J., Jr., Gerald Garvey, and Donald F. Kettl,
- Improving Government Performance: An Owner's Manual (Washington,
- D.C.: Brookings Institution, 1993), p. 79.
-
- 7. Yankelovich, Daniel, American Values and Public Policy
- (Washington, D.C.: Democratic Leadership Council, 1992), p. 7.
-
- 8. National Performance Review Accompanying Report, Transforming
- Organizational Structures (Washington, D.C.: U.S. Government
- Printing Office [GPO], September 1993).
-
- 9. Finegan, Jay, "Four-Star Management," Inc. (January 1987), pp.
- 42-51; Osborne, David, and Ted Gaebler, Reinventing Government: How
- the Entrepreneurial Spirit is Transforming the Public Sector
- (Reading, MA: Addison-Wesley Publishing Company, Inc., 1992), pp.
- 255-259; and Creech, General W. L., "Leadership and Management --
- The Present and the Future,'' address presented at the Armed
- Services Leadership and Management Symposium (October 11-14, 1983)
- (available from the Office of the Assistant Secretary of Defense
- for Installations, Pentagon, Washington, D.C.).
-
- 10. National Performance Review Accompanying Report, Improving
- Customer Service (Washington, D.C.: U.S. GPO, September 1993).
-
- 11. U.S. Department of Agriculture, Forest Service, Regional
- Office, Profile of a Reinvented Government Organization (Milwaukee,
- WI, May 24, 1993); "The U.S. Forest Service: Decentralizing
- Authority," Government Executive (March 1993), pp. 23-4; and
- interviews with Forest Service officials.
-
- 12. The President's Fiscal 1994 budget (page 40) estimates 2.1
- million Federal non-postal workers and 1.8 million military for
- 1994. Manpower, Inc. employs 560,000. General Motors employs
- 362,000.
-
-
- Chapter 1--Cutting Red Tape
-
- 1. U.S. Department of Agriculture, Starting Over (Washington, D.C.,
- undated), p. 1.
-
- 2. Estimate by Office of Management and Budget.
-
- 3. National Performance Review Accompanying Report, Mission-Driven,
- Results-Oriented Budgeting (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 4. Letter to Vice President Gore from Bob Peterson, Jackson, NJ
- (undated).
-
- 5. Department of Energy town meeting of the National Performance
- Review, July 13, 1993.
- 6. Peter, Dr. Lawrence J., Peter's Quotations: Ideas for Our Time
- (New York: Quill/William Morrow, 1977), p. 124.
-
- 7. Osborne, David, and Ted Gaebler, Reinventing Government: How the
- Entrepreneurial Spirit is Transforming the Public Sector (Reading,
- MA: Addison-Wesley Publishing Company, Inc., 1992), p. 118.
-
- 8. Mission-Driven, Results-Oriented Budgeting.
-
- 9. Kondracke, Morton, "How to Aid AID," vol. 202, New Republic
- (February 26, 1990), pp. 20-23.
-
- 10. This estimate is derived from federal employment statistics as
- of September 30, 1991, provided in Office of Personnel Management
- publication MW 56-22.
-
- 11. $35 billion = 700,000 central staff x $50,000 in salary and
- benefits per person year.
-
- 12. The last year that the civilian, nonpostal workforce was under
- two million was 1966.
-
- 13. Haas, Lawrence J., Running on Empty: Bush, Congress, and the
- Politics of a Bankrupt Government (Homewood, IL: Business One Irwin
- 1990), p. xxiii.
-
- 14. Mission-Driven Results-Oriented Budgeting.
-
- 15. Ibid.
-
- 16. Ibid.
-
- 17. Unpublished case study by Pamela Varley, John F. Kennedy School
- of Government, Harvard University, Cambridge, MA, July 1993.
-
- 18. Mission-Driven, Results-Oriented Budgeting.
-
- 19. Broder, David S. and Stephen Barr, "Hill's Micromanagement of
- Cabinet Blurs Separation of Powers," Washington Post (July 25,
- 1993), p. A1.
-
- 20. Mission-Driven, Results-Oriented Budgeting, "BGT04: Eliminate
- Employment Ceilings and Floors by Managing Within Budget."
-
- 21. Mission-Driven, Results-Oriented Budgeting.
-
- 22. U.S. Congress, House, Democratic Caucus, Task Force on
- Government Waste, The Challenge of Sound Management (Washington,
- D.C., June 1992).
-
- 23. Office of Personnel Management, Central Personnel Data File,
- unpublished analysis, March 1993. Calculations by Robert Knisely,
- National Performance Review.
-
- 24. National Performance Review Accompanying Report, Reinventing
- Human Resource Management (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 25. Ibid.
-
- 26. National Academy of Public Administration, Modernizing Federal
- Classification: An Opportunity for Excellence (Washington, D.C.:
- July 1991).
-
- 27. Reinventing Human Resource Management.
-
- 28. Ibid.
-
- 29. Ibid.
-
- 30. National Performance Review Accompanying Report, Reinventing
- Federal Procurement (Washington, D.C.: U.S. GPO, September 1993).
-
- 31. Ibid.
-
- 32. U.S. Merit Systems Protection Board, Work Force Quality and
- Federal Procurement: An Assessment (Washington, D.C.: U.S. GPO,
- July 1992), p. 21.
-
- 33. National Performance Review Accompanying Report, Reinventing
- Federal Procurement, "PROC08: Reform Information Technology
- Procurements" (Washington, D.C.: U.S. GPO, September 1993).
-
- 34. Ibid.
-
- 35. Ibid.
-
- 36. Ibid.
-
- 37. Ibid.
-
- 38. Ibid.
-
- 39. National Performance Review Accompanying Report, Streamlining
- Management Control (Washington, D.C.: U.S. GPO, September 1993).
-
- 40. National Performance Review Accompanying Report, Improving
- Regulatory Systems (Washington, D.C.: U.S. GPO, September 1993).
-
- 41. Streamlining Management Controls.
-
- 42. Department of Veterans Affairs, Management Efficiency Pilot
- Program, Innovative Test is Meeting All Expectations (Washington,
- D.C.: U.S. GPO, March 1990).
-
- 43. Improving Regulatory Systems.
-
- 44. Streamlining Management Control.
-
- 45. Streamlining Management Control and National Performance Review
- Accompanying Report, Improving Financial Management (Washington,
- D.C.: U.S. GPO, September 1993).
-
- 46. Streamlining Management Control and Improving Financial
- Management.
-
- 47. Interview with Stephen Cleghorn, Director, Jobs for Homeless
- People, Washington, D.C., August 1993.
-
- 48. National Performance Review Accompanying Report, Strengthening
- the Partnership in Intergovernmental Service Delivery (Washington,
- D.C.: U.S. GPO, September 1993).
-
- 49. Ibid.
-
- 50. Ibid.
-
- 51. Ibid.
-
- 52. Ibid.
-
- 53. National Performance Review Accompanying Report, Housing and
- Urban Development, (Washington, D.C.: U.S. GPO, September 1993)
-
- 54. Peters, Tom, Thriving on Chaos: Handbook for a Management
- Revolution, (New York: Harper & Row, 1989).
-
-
- Chapters 2--Putting Customers First
-
- 1. National Performance Review Accompanying Report, Reengineering
- Through Information Technology (Washington, D.C.: Government
- Printing Office [GPO], September 1993).
-
- 2. National Performance Review Accompanying Report, Improving
- Customer Service (Washington, D.C.: U.S. GPO, September 1993).
-
- 3. General Accounting Office (GAO), Tax and Administration 1989
- Test Call Survey, GAO/GGD-90-36 (January 4, 1990) and Tax and
- Administration IRS Budget Request of FY94, GAO/T-GGD-93-23 (April
- 28, 1993).
-
- 4. Improving Customer Service.
-
- 5. Department of Health and Human Services, Report of the Inspector
- General, on the Social Security Administration's services, 1993.
-
- 6. Improving Customer Service.
-
- 7. Ibid.
-
- 8. National Performance Review Accompanying Report, Streamlining
- Management Control (Washington, D.C.: U.S. GPO, September 1993).
-
- 9. National Performance Review Accompanying Report, Department of
- Transportation (Washington, D.C.: U.S. GPO, September 1993).
-
- 10. National Performance Review Accompanying Report, Department of
- Labor (Washington, D.C.: U.S. GPO, September 1993).
-
- 11. Ibid
-
- 12. U.S. General Accounting Office, testimony of Franklin Frazier,
- Tax Administration: U.S. and Foreign Strategies for Preparing
- Noncollege Youth for Employment, GAO/T-HRD-90-31 (June 14, 1990).
-
- 13. National Performance Accompanying Reports, Health and Human
- Services; and Strengthening the Partnership in Intergovernmental
- Service Delivery (Washington, D.C.: U.S. GPO, September 1993).
-
- 14. National Commission on Children, Beyond Rhetoric, A New
- American Agenda for Children and Families (Washington D.C., 1991),
- p. 314.
-
- 15. Health and Human Services.
-
- 16. Sylvester, Kathleen, "New Strategies to Save Children in
- Trouble," Governing (May 1990), pp. 32-37.
-
- 17. National Performance Review Accompanying Report, Office of
- Science and Technology Policy and the National Science Foundation
- (Washington, D.C.: U.S. GPO, September 1993).
-
- 18. Executive Office of the President, Office of Management and
- Budget, A Vision of Change for America (Washington D.C.: U.S. GPO,
- February 1993), p. 52.
-
- 19. National Performance Review Accompanying Report, Department of
- Commerce (Washington, D.C.: U.S. GPO, September 1993).
-
- 20. Nothdurft, William, It's Time the U.S. Got Serious About
- Exporting (St. Paul, MN: The Northwest Area Foundation), pp. 28-31.
-
- 21. National Performance Review Accompanying Report, Reinventing
- Environmental Management (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 22. Ibid.
-
- 23. Department of Commerce.
-
- 24. Transforming Organizational Structures.
-
- 25. National Performance Review Accompanying Report, Reinventing
- Support Services (Washington, D.C.: U.S. GPO, September 1993).
-
- 26. Ibid.
-
- 27. National Performance Review Accompanying Report, Improving
- Financial Management (Washington, D.C.: U.S. GPO, September 1993).
-
- 28. Department of Commerce.
-
- 29. National Performance Review Accompanying Report, Department of
- Defense (Washington, D.C.: U.S. GPO, September 1993).
-
- 30. Department of Labor.
-
- 31. Improving Financial Management.
-
- 32. Cummins, Keren Ware, National Technical Information Service,
- Reinventing Government's Role: The Turnaround of the National
- Technical Information Service (Washington, D.C.: U.S. GPO, January
- 27, 1993).
-
- 33. Department of Transportation.
-
- 34. Competitiveness Policy Council, A Competitiveness Strategy for
- America (March 1993), p. 274. The Competitiveness Policy Council is
- an independent advisory committee established by Congress in 1988.
-
- 35. Reinventing Support Services.
-
- 36. National Performance Review Accompanying Report, Housing and
- Urban Development (Washington, D.C.: U.S. GPO, September 1993).
-
- 37. Department of Labor.
-
- 38. National Performance Review Accompanying Report, Environmental
- Protection Agency (Washington, D.C.: U.S. GPO, September 1993).
-
- 39. Osborne, David, and Ted Gaebler, Reinventing Government: How
- the Entrepreneurial Spirit is Transforming the Public Sector
- (Reading, MA: Addison-Wesley Publishing Company, Inc., 1992), pp.
- 304-5.
-
- 40. Housing and Urban Development.
-
-
- Chapter 3-- Empowering Employees to Get Results
-
- 1. Budget of the U.S. Government FY 1994 (Washington, D.C., 1993),
- p. 40.
-
- 2. National Academy of Public Administration (NAPA), Revitalizing
- Federal Management: Managers and Their Overburdened Systems
- (Washington, D.C.: NAPA 1983).
-
- 3. "Department of Transportation Town Hall Meeting with Vice
- President Al Gore," unpublished transcript, May 11, 1993, pp.
- 11-12.
-
- 4. Office of Personnel Management (OPM), Office of Systems
- Innovation and Simplification, Survey of Federal Employees,
- publication OS-92-06. (Washington, D.C.: OPM, May 1992).
-
- 5. Telephone interview with the Social Security Administration,
- Atlanta office, on April 1, 1993.
-
- 6. Obmascik, Mark, "Light-Bulb Change a 43-Person Task," Denver
- Post (November 1, 1992), p. A1.
-
- 7. U.S. General Accounting Office (GAO), Program Performance
- Measures: Federal Collection and Use of Performance Data,
- GAO/GGD-92-65 (Washington D.C.: U.S. Government Printing Office
- [GPO], May 1992).
-
- 8. National Performance Review Accompanying Report, Transforming
- Organizational Structures (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 9. Office of Personnel Management (OPM), Central Personnel Data
- File, unpublished analysis, March 1993.
-
- 10. Peters, Tom, Thriving on Chaos: Handbook for a Management
- Revolution (New York: Harper & Row, 1989).
-
- 11. National Performance Review, Reinventing Government Summit
- Proceedings (Washington, D.C.: U.S. GPO, June 25, 1993), p. 87.
-
- 12. OPM, Central Personnel Data File, unpublished analysis, March
- 1993. Calculations by Robert Knisely, National Performance Review.
-
- 13. Transforming Organizational Structures.
-
- 14. Ibid.
-
- 15. Ibid.
-
- 16. National Performance Review, Town Hall Meeting Department of
- Transportation, unpublished transcript (Washington, D.C., May 11,
- 1993).
-
- 17. National Performance Review Accompanying Report, Department of
- Veterans Affairs (Washington, D.C.: U.S. GPO, September 1993).
-
- 18. National Performance Review Accompanying Report, Housing and
- Urban Development (Washington, D.C.: U.S. GPO, September 1993).
-
- 19. GAO, Program Performance Measures.
-
- 20. 1992 Commission on the Future of the South, Heading Home: New
- Directions Toward Southern Progress (Research Triangle Park, NC:
- Southern Growth Policies Board, September 1993).
-
- 21. National Performance Review Accompanying Report, Mission
- Driven, Results-Oriented Budgeting (Washington, D.C.: U.S. GPO,
- September 1993).
-
- 22. Ibid.
-
- 23. National Performance Review Accompanying Report, Creating
- Quality Leadership and Management (Washington, D.C.: U.S. GPO,
- September 1993).
-
- 24. Osborne, David, and Ted Gaebler, Reinventing Government: How
- the Entrepreneurial Spirit is Transforming the Public Sector
- (Reading, MA: Addison-Wesley Publishing Company, Inc., 1992), p.
- 144.
-
- 25. Ibid., p. 145.
-
- 26. Creating Quality Leadership and Management.
-
- 27. National Commission on the Public Service (Volcker Commission),
- Leadership for America: Rebuilding the Public Service (Washington
- D.C., 1989).
-
- 28. Ibid.
-
- 29. National Performance Review, Department of Justice Town Hall
- Meeting, unpublished transcript, Washington, D.C., July 14, 1993.
-
- 30. National Performance Review, Executive Office of the President
- (Washington, D.C.: U.S. GPO, September 1993).
-
- 31. National Performance Review, Reinventing Government Summit.
-
- 32. National Performance Review Accompanying Report, Reinventing
- Human Resource Management (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 33. National Performance Review Accompanying Report, Reengineering
- Through Information Technology (Washington, D.C.: U.S. GPO,
- September 1993).
-
- 34. Kendrick, James E., "IT Management Focus Must Extend Beyond Tip
- of the Iceberg," Federal Computer Week (September 21, 1992), p. 17.
-
- 35. Reinventing Human Resource Management.
-
- 36. OPM, 1969-1991 Trends of the Federal Civilian Workforce in
- Accounting and Budget Occupations, Special Report. Figures
- represent 1991 employment in occupation series 501, 503, 505,
- 510-11, 525, 530, 540, 544-45, 560-61, 593, 599, and half the total
- number in 343.
-
- 37. National Performance Review Accompanying Report, Improving
- Financial Management (Washington, D.C.: Government Printing Office,
- September 1993).
-
- 38. To date, Congress has appropriated $130 billion to cover the
- savings and loan bailout. General Accounting Office estimates
- project the cost will reach $500 billion over the next few decades,
- including interest costs.
-
- 39. Improving Financial Management.
-
- 40. Ibid.
-
- 41. Ibid.
-
- 42. Barr, Stephen, "See IRS's Books. Color Them Red," Washington
- Post (August 18, 1993), p. A19.
-
- 43. Improving Financial Management.
-
- 44. Not all federal agencies will have audited financial statements
- completed by 1997, but the 1997 consolidated financial statements
- will footnote any discrepancies. See Improving Financial
- Management.
-
- 45. Telephone interview with Rick Weidman, Administrator, New York
- State Veterans Program (New York Department of Labor), August 20,
- 1993.
-
- 46. Reengineering Through Information Technology.
-
- 47. Galen, Michele, Ann Therese Palmer, Alice Cuneo, and Mark
- Maremont, "Work & Family," Business Week, (June 28, 1993), p. 82.
-
- 48. Reinventing Human Resource Management.
-
- 49. OPM, A Study of the Work and Family Needs of the Federal
- Workforce (Washington, D.C., April 1992), pp. 5, 6, 20, 26.
-
- 50. OPM, Report to Congress on the Federal Employees Leave Sharing
- Act of 1988 (Washington, D.C., April 30, 1993), p. 30; and A Study
- of the Work and Family Needs, p. 96.
-
- 51. Improving Financial Management.
-
- 52. Interview with Lani Horowitz, Administration for Children and
- Families, Department of Health and Human Services, August 20, 1993.
-
- 53. Interview with Tom Komarek, Assistant Secretary for
- Administration and Management, Department of Labor, August 20,
- 1993.
-
- 54. Reinventing Human Resource Management.
-
- 55. U.S. Merit Systems Protection Board, A Question of Equity:
- Women and the Glass Ceiling in Federal Government (Washington D.C.,
- October 1992), p. 37.
-
- 56. GAO, Quality Management in Government, GAO/GGD-93-9-BR
- (Washington D.C.: GAO, October, 1992).
-
- 57. GAO, Federal Labor Relations:A Program in Need of Reform,
- GGD-91-101(Washington, D.C.: GAO, July 1991), p. 2.
-
- 58. Reinventing Human Resource Management.
-
- 59. Ibid.
-
- 60. GAO, Federal Labor Relations, p. 76.
-
- 61. GAO, Government Management Issues, GAO/TR-93-3 (Washington,
- D.C.: GAO, December 1992).
-
- 62. Creating Quality Leadership and Management.
-
- 63. Reinventing Government Summit.
-
- 64. Creating Quality Leadership and Management.
-
- 65. Ibid.
-
- 66. Ibid and Reinventing Human Resource Management.
-
- 67. Interview with Robert DeGrasse, Special Assistant to Hazel
- O'Leary, Secretary of Energy, August 22, 1993.
-
- 68. Reinventing Government Summit.
-
-
- Chapter 4--Cutting Back To Basics
-
- 1. Letter and personal communications with Bruce Bair, Schoenchen,
- KS, May 24, 1993.
-
- 2. La Franiere, Sharon, "Hair That Defies Cutting; Subsidy Program
- Seems a Lock in Budget," Washington Post, April 6, 1993, p. A1.
-
- 3. Gladwell, Malcolm, "Epicurean Niche Barely Survives a Boiling
- Dispute," Washington Post, August 20, 1993, p. A21.
-
- 4. National Performance Review Accompanying Report, Mission-Driven,
- Results-Oriented Budgeting (Washington, D.C.: U.S. Government
- Printing Office [GPO], September 1993).
-
- 5. National Performance Review Accompanying Report, Transforming
- Organizational Structures (Washington, D.C.: U.S. GPO, September
- 1993).
-
- 6. National Performance Review Accompanying Report, Department of
- Agriculture (Washington, D.C.: U.S. GPO, September 1993).
-
- 7. U.S. General Accounting Office (GAO), U.S. Department of
- Agriculture: Farm Agencies' Field Structure Needs Major Overhaul,
- RCED-91-09 (Washington, D.C.: January 1991), p. 10.
-
- 8. National Performance Review Accompanying Report, Housing and
- Urban Development (Washington, D.C.: U.S. GPO, September 1993).
-
- 9. Ibid.
-
- 10. National Performance Review Accompanying Report, Department of
- Energy (Washington, D.C.: September 1993).
-
-
- 11. National Performance Review Accompanying Report, Department of
- Defense (Washington, D.C.: U.S. GPO, September 1993).
-
- 12. National Performance Review Accompanying Report, Small Business
- Administration (Washington, D.C.: U.S. GPO, September 1993).
-
- 13. National Performance Review Accompanying Report, U.S. Agency
- for International Development, (Washington, D.C.: U.S. GPO,
- September 1993).
-
- 14. National Performance Review Accompanying Report, Department of
- State (Washington, D.C.: U.S. GPO, September 1993).
-
- 15. Ibid.
-
- 16. Ibid.
-
- 17. National Performance Review Accompanying Report, Department of
- Energy (Washington, D.C.: U.S. GPO, September 1993).
-
- 18. National Performance Review Accompanying Report, Department of
- Transportation (Washington, D.C.: U.S. GPO, September 1993).
-
- 19. Department of Defense.
-
- 20. National Performance Review, Accompanying Report, Reinventing
- Federal Procurement (Washington, D.C.: U.S. GPO, September 1993).
- 21. National Performance Review Accompanying Report, Intelligence
- Community (Washington, D.C.: U.S. GPO, September 1993).
-
- 22. National Performance Review Accompanying Report, Department of
- Labor (Washington, D.C.: U.S. GPO, September 1993).
-
- 23. GAO, Dislocated Workers: Comparison of Assistance Programs,
- Briefing Report to Congressional Requesters, GAO/HRD-92-153BR
- (Washington D.C., September 1992), p. 2.
-
- 24. Department of Agriculture and Department of Labor.
-
- 25. National Performance Review Accompanying Report, Department of
- Education (Washington, D.C.: U.S. GPO, September 1993).
-
- 26. National Performance Review Accompanying Report, Health and
- Human Services (Washington, D.C.: U.S. GPO, September 1993).
-
- 27. Ibid.
-
- 28. Department of State.
-
- 29. National Performance Review Accompanying Report, Department of
- Commerce (Washington, D.C.: U.S. GPO, September 1993).
-
- 30. Health and Human Services.
-
- 31. Ibid.
-
- 32. National Performance Review Accompanying Report, Department of
- Justice (Washington, D.C.: U.S. GPO, September 1993).
-
- 33. Department of Agriculture.
-
- 34. U.S. Department of Agriculture, Office of the Inspector
- General, International Affairs, Commodity Programs, and Science and
- Education Division, Report on Agricultural Stabilization and
- Conservation Service (Washington D.C.: Department of Agriculture,
- May 1993), p. 11.
-
- 35. Department of Transportation.
-
- 36. U.S. General Accounting Office, Highway Demonstration
- Projects: Improved Selection and Funding Controls Are Needed
- (Washington, DC: GAO, 1991), pp. 1-6.
-
- 37. Department of Transportation.
-
- 38. National Performance Review Accompanying Report, Department of
- the Interior (Washington, D.C.: U.S. GPO, September 1993).
-
- 39. Ibid.
-
- 40. Health and Human Services.
-
- 41. National Performance Review Accompanying Report, Department of
- Veterans Affairs (Washington, D.C.: U.S. GPO, September 1993).
-
- 42. Department of Defense.
-
- 43. Department of Energy.
-
- 44. Office of Management and Budget (OMB), Fact Sheet on Reform of
- Federal Power Marketing Administration Debt Repayment Practices
- (Washington D.C., 1990), p. 3.
-
- 45. OMB, Status Report on Credit Management and Debt Collection,
- Report to Congress (Washington D.C., 1993), p. 1.
-
- 46. National Performance Review Accompanying Report, Improving
- Financial Management (Washington, D.C.: U.S. GPO, September 1993).
-
- 47. Department of Justice.
-
- 48. Department of the Interior.
-
- 49. Housing and Urban Development.
-
- 50. Department of Labor.
-
- 51. Ibid.
-
- 52. Health and Human Services.
-
- 53. GAO, SSA's Processing of Continuing Disability Reviews,
- testimony of Jane L. Ross before the House Select Committee on
- Aging, GAO/T-HRD-93-3 (March 9, 1993), p. 3.
-
- 54. Health and Human Services.
-
- 55. Ibid.
-
- 56. GAO, Federal Benefit Payments: Agencies Need Death Information
- from Social Security to Avoid Erroneous Payments, GAO/HRD-9-3
- (Washington D.C., February 1991).
-
- 57. National Performance Review Accompanying Reports: Department of
- the Treasury and the Resolution Trust Corporation; Department of
- the Interior; Improving Financial Management; and, Department of
- Defense (Washington, D.C.: U.S. GPO, September 1993).
-
- 58. Improving Financial Management.
-
- 59. Ibid.
-
- 60. Department of State.
-
- 61. Department of the Treasury.
-
- 62. National Performance Review Accompanying Report, Reengineering
- Through Information Technology (Washington, D.C.: U.S. GPO,
- September 1993).
-
- 63. Ibid.
-
- 64. Department of Labor.
-
- 65. Ibid.
-
- 66.Health and Human Services.
-
- 67. Department of the Interior.
-
- 68. Department of the Treasury.
-
- 69. Ibid.
-
- 70. National Performance Review Accompanying Report, Rethinking
- Program Design (Washington, D.C.: Government Printing Office,
- September 1993).
-
- 71. Moe, Ronald C., "Reorganizing the Executive Branch," in The
- Twentieth Century: Landmark Commissions, 92-293 GOV (Washington,
- D.C.: Library of Congress, Congressional Research Service, March
- 19, 1992), p. 50.
-
- 72. Pritzker, David M., "Working Together for Better Regulations,"
- vol. 5, no. 2, Natural Resources and the Environment (Fall 1990).
-
- 73. Department of Labor and Health and Human Services, and
- National Performance Review Accompanying Report, Improving
- Regulatory Systems (Washington, D.C.: U.S. GPO, September 1993).
-
- 74. Department of Labor and Improving Regulatory Systems.
-
- 75. Improving Regulatory Systems.
-
-