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- APPENDIX C
-
- National Performance Review
- Major Recommendations Affecting Governmental Systems
-
- CREATING QUALITY LEADERSHIP AND MANAGEMENT
-
- QUAL01: PROVIDE IMPROVED LEADERSHIP AND MANAGEMENT OF THE
- EXECUTIVE BRANCH The President should define a vision for the
- management of the government in the 21st century. To act on this
- vision, he should direct department and agency heads to designate
- chief operating officers and he should establish a President's
- Management Council, comprised of the chief operating officers, to
- oversee the implementation of NPR's recommendations.
-
- QUAL02: IMPROVE GOVERNMENT PERFORMANCE THROUGH STRATEGIC AND
- QUALITY MANAGEMENT Encourage all department and agency heads to
- lead and manage in accordance with the criteria in the
- Presidential Award for Quality. To begin this culture change, all
- executive branch employees--starting with the President and
- Cabinet--should attend appropriate educational sessions on
- strategic and quality management.
-
- QUAL03: STRENGTHEN THE CORPS OF SENIOR LEADERS Develop guidance
- to be used to determine the qualifications needed for selected
- senior political appointee positions, and provide adequate
- orientations for individuals upon their appointment.
-
- QUAL04: IMPROVE LEGISLATIVE-EXECUTIVE BRANCH RELATIONSHIP Improve
- communications between the executive branch, members of Congress,
- and congressional staff on key issues during and after program
- and policy development and implementation. Develop an agreed-upon
- approach for dealing with management failures, crises, and
- chronic program difficulties.
-
- STREAMLINING MANAGEMENT CONTROL
-
- SMC01: IMPLEMENT A SYSTEMS DESIGN APPROACH TO MANAGEMENT CONTROL
- Redesign the existing collection of management control mechanisms
- for the executive branch, using a systems design approach, in
- order to create a well managed and cost-effective system.
-
- SMC02: STREAMLINE THE INTERNAL CONTROLS PROGRAM TO MAKE IT AN
- EFFICIENT AND EFFECTIVE MANAGEMENT TOOL Rescind the current set
- of Internal Control Guidelines and replace them with a broader
- handbook on management controls.
-
- SMC03: CHANGE THE FOCUS OF THE INSPECTORS GENERAL Change the
- focus of Inspectors General from compliance auditing to
- evaluating management control systems. In addition, recast the
- IGs method of operation to be more collaborative and less
- adversarial.
-
- SMC04: INCREASE THE EFFECTIVENESS OF OFFICES OF GENERAL COUNSEL
- Define clearly the clients of agency General Counsel offices as
- agency line managers. Train staff attorneys to understand the
- cultural changes they will need to undertake to operate in an
- environment where program results are important. Develop
- performance measures and "feedback loops" to ensure close
- cooperation with line managers.
-
- SMC05: IMPROVE THE EFFECTIVENESS OF THE GENERAL ACCOUNTING OFFICE
- THROUGH INCREASED CUSTOMER FEEDBACK Improve GAO's
- documentation of best practices and the use of feedback loops on
- its performance.
-
- SMC06: REDUCE THE BURDEN OF CONGRESSIONALLY MANDATED REPORTS
- Eliminate at least 50 percent of all congressionally mandated
- reports. Review new reporting requirements for management impact,
- and include a sunset provision.
-
- SMC07: REDUCE INTERNAL REGULATIONS BY MORE THAN 50 PERCENT Direct
- department secretaries and agency heads to reduce by at least 50
- percent the number of internal regulations, and the number of
- pages of regulations, within 3 years.
-
- SMC08: EXPAND THE USE OF WAIVERS TO ENCOURAGE INNOVATION
- Establish a process for obtaining waivers from federal
- regulations and identifying those regulations for which this
- process should apply.
-
- TRANSFORMING ORGANIZATIONAL STRUCTURES
-
- ORG01: REDUCE THE COSTS AND NUMBERS OF POSITIONS ASSOCIATED WITH
- MANAGEMENT CONTROL STRUCTURES BY HALF Cut management control
- positions over the next 5 years. Reinvest some of the savings in
- benchmarking, training, and investments in new technology. In
- addition to separation incentives (see HRM14), provide
- outplacement services to affected staff.
-
- ORG02: USE MULTI-YEAR PEFORMANCE AGREEMENTS BETWEEN THE PRESIDENT
- AND AGENCY HEADS TO GUIDE DOWNSIZING STRATEGIES Performance
- agreements with agency heads (see BGT01) should be used to
- identify progress toward agreed upon downsizing goals--not
- central management agency controls such as across-the-board cuts
- or ceilings on employment. In exchange, agencies will be
- supported with increased management flexibilities.
-
- ORG03: ESTABLISH A LIST OF SPECIFIC FIELD OFFICES TO BE CLOSED
- Within 18 months, the President's Management Council should
- submit a list to Congress of civilian field offices that should
- be closed.
-
- ORG04: THE PRESIDENT SHOULD REQUEST AUTHORITY TO REORGANIZE
- AGENCIES Congress should restore to the President the authority
- to restructure the executive branch.
-
- ORG05: SPONSOR THREE OR MORE CROSS-DEPARTMENTAL INITIATIVES
- ADDRESSING COMMON ISSUES OR CUSTOMERS The President's Management
- Council should identify and sponsor three or more
- cross-departmental initiatives in areas such as illegal
- immigration, debt collection, and the problems of the homeless.
-
- ORG06: IDENTIFY AND CHANGE LEGISLATIVE BARRIERS TO
- CROSS-ORGANIZATIONAL COOPERATION As cross-organizational
- collaborations become an integral part of government operations,
- barriers to ready collaboration and funding should be removed.
-
- IMPROVING CUSTOMER SERVICES
-
- ICS01: CREATE CUSTOMER-DRIVEN PROGRAMS IN ALL DEPARTMENTS AND
- AGENCIES THAT PROVIDE SERVICES DIRECTLY TO THE PUBLIC Establish
- an overall policy for quality of federal services delivered to
- the public and initiate customer service programs in all agencies
- that provide services directly to the public.
-
- ICS02: CUSTOMER SERVICE PERFORMANCE STANDARDS--INTERNAL REVENUE
- SERVICE As part of its participation in the NPR, the Internal
- Revenue Service is publishing customer service performance
- standards. To speed the delivery of taxpayer refunds, the
- Secretary of the Treasury should delegate disbursing authority to
- IRS in 1993 and future tax seasons.
-
- ICS03: CUSTOMER SERVICE PERFORMANCE STANDARDS--SOCIAL SECURITY
- ADMINISTRATION As part of its participation in the NPR, the
- Social Security Administration is publishing customer service
- performance standards. SSA will also obtain customer opinions on
- all the goals and objectives of their strategic plan, using that
- input to revise the goals and objectives as needed, set
- priorities, and establish interim objectives.
-
- ICS04: CUSTOMER SERVICE PERFORMANCE STANDARDS--POSTAL SERVICE As
- part of its participation in the NPR, the U.S. Postal Service
- will expand its plans to display customer service standards in
- Post Office retail lobbies.
-
- ICS05: STREAMLINE WAYS TO COLLECT CUSTOMER SATISFACTION AND OTHER
- INFORMATION FROM THE PUBLIC For voluntary information collection
- requests directed at customers, OMB will delegate authority to
- approve such requests if departments certifiy that they will
- fully comply with Paperwork Reduction Act requirements. OMB will
- also clarify rules on the use of focus groups and streamline
- renewals of previously approved survey requests.
-
- MISSION-DRIVEN, RESULTS-ORIENTED BUDGETING
-
- BGT01: DEVELOP PERFORMANCE AGREEMENTS WITH SENIOR POLITICAL
- LEADERSHIP THAT REFLECT ORGANIZATIONAL AND POLICY GOALS The
- President should develop performance agreements with agency
- heads, starting with the top two dozen. Agency heads should also
- use performance agreements within their agency to forge an
- effective team committed to achieving organizational goals and
- objectives.
-
- BGT02: EFFECTIVELY IMPLEMENT THE GOVERNMENT PERFORMANCE AND
- RESULTS ACT OF 1993 Accelerate planning and measurement efforts
- to improve performance in every federal program and agency.
- Designate as pilots under the act several multi-agency efforts
- that have related programs and functions. Develop common measures
- and data collection efforts for cross-cutting issues. Clarify the
- goals and objectives of federal programs. Incorporate performance
- objectives and results as key elements in budget and management
- reviews.
-
- BGT03: EMPOWER MANAGERS TO PERFORM Restructure appropriations
- accounts to reduce overitemization and to align them with
- programs. Ensure that direct operating costs can be identified.
- Reduce overly detailed restrictions and earmarks in
- appropriations and report language. Simplify the apportionment
- process. Reduce the excessive administrative subdivision of funds
- in financial operating plans.
-
- BGT04: ELIMINATE EMPLOYMENT CEILINGS AND FLOORS BY MANAGING
- WITHIN BUDGET Budget and manage on the basis of operating costs
- rather than full-time equivalents or employment ceilings. Request
- Congress to remove FTE floors.
-
- BGT05: PROVIDE LINE MANAGERS WITH GREATER FLEXIBILITY TO ACHIEVE
- RESULTS Identify those appropriations that should be converted to
- multi- or no-year status. Permit agencies to roll over 50 percent
- of their unobligated year-end balances in annual operating costs
- to the next year. Expedite reprogramming of funds within
- agencies.
-
- BGT06: STREAMLINE BUDGET DEVELOPMENT Begin the President's budget
- formulation process with a mission-driven Executive Budget
- Resolution process that will replace hierarchial budget
- development, delegate more decision making to agency heads, and
- promote a collaborative approach to crosscutting issues. In the
- process, eliminate multiple requirements for detailed budget
- justification materials. Negotiate a reduction in the detailed
- budget justification provided to Congress.
-
- BGT07: INSTITUTE BIENNIAL BUDGETS AND APPROPRIATIONS Submit a
- legislative proposal to move from an annual to a biennial budget
- submission by the President Establish biennial budget resolution
- and biennial appropriation processes. Evaluate program
- effectiveness and refine performance measures in the off-year.
-
- BGT08: SEEK ENACTMENT OF EXPEDITED RESCISSION PROCEDURES Pursue
- negotiations with the leadership of the House and Senate to gain
- enactment of expedited rescission authority.
-
- IMPROVING FINANCIAL MANAGEMENT
-
- FM01: ACCELERATE THE ISSUANCE OF FEDERAL ACCOUNTING STANDARDS
- Issue a comprehensive set of federal financial accounting
- standards within 18 months. If all standards are not issued under
- the present advisory board structure, create an independent
- federal financial accounting standards board.
-
- FM02: CLARIFY AND STRENGTHEN THE FINANCIAL MANAGEMENT ROLES OF
- OMB AND TREASURY Develop a Memorandum of Understanding to clarify
- the roles of OMB and Treasury in financial management. Create a
- governmentwide budget and financial information steering group to
- develop and provide guidance in implementing an integrated budget
- and financial information strategic plan. Shift review of
- Financial Management Service budget to the OMB Deputy Director
- for Management.
-
- FM03: FULLY INTEGRATE BUDGET, FINANCIAL AND PROGRAM INFORMATION
- Ensure that agency financial systems are in compliance with a
- revised OMB Circular A-127 , "Financial Management Systems," by
- September 1996. Provide interagency funding for the joint
- development of financial systems.
-
- FM04: INCREASE THE USE OF TECHNOLOGY TO STREAMLINE FINANCIAL
- SERVICES Use electronic funds transfer to pay and reimburse
- expenses for all federal employees, to handle all interagency
- payments, to make payments to state and local governments, and to
- pay for purchases from the private sector. Similarly, all
- payments to individuals should be done electronically.
-
- FM05: USE THE CHIEF FINANCIAL OFFICERS (CFO) ACT TO IMPROVE
- FINANCIAL SERVICES Identify the set of financial management
- functions which should report to agency CFOs, and ensure that all
- financial management personnel are fully-qualified when hired.
- Ensure that information being collected, disseminated, and
- reported on is useful, objective, timely, and accurate for the
- benefit of program managers.
-
- FM06: "FRANCHISE" INTERNAL SERVICES The President's Management
- Council should encourage agencies to purchase common
- administrative services, such as payroll, computer support, or
- procurement, competitively from other federal agencies that may
- be more responsive or offer better prices.
-
- FM07: CREATE INNOVATION FUNDS Allow agencies to create innovation
- capital funds from retained savings to invest in innovations that
- can improve service and provide a return on investment.
-
- FM08: REDUCE FINANCIAL REGULATIONS AND REQUIREMENTS Eliminate
- timesheets and timecards and use technology to enter payroll data
- only on an exception basis. Allow use of commercial checking
- accounts instead of third-party accounts. Create a threshold
- below which it is not cost effective to resolve audit findings.
-
- FM09: SIMPLIFY THE FINANCIAL REPORTING PROCESS Grant OMB the
- flexibility to consolidate and simplify over a dozen related
- statutory reports to Congress and the President. Require agency
- heads to provide two reports annually, a planning report and an
- accountability report. Ensure that any future financial
- management reporting requirements can be addressed in either the
- planning or accountability reports.
-
- FM10: PROVIDE AN ANNUAL FINANCIAL REPORT TO THE PUBLIC Provide a
- simplified version of a consolidated report on the finances of
- the federal government for distribution to the taxpayers by June
- 1995. Develop a method of identifying and budgeting for the
- expected costs of contingent liabilities of the Federal
- Government.
-
- FM11: STRENGTHEN DEBT COLLECTION PROGRAMS Propose legislation to
- allow debt collection activities to be funded by the revenues
- generated from collections and to allow the agencies to keep a
- certain percentage of any increased collection amounts. Propose
- legislation to lift restrictions on the use of private
- collection, and expand agency litigation authority for debt
- collection through the designation of special assistant U.S.
- Attorneys.
-
- FM12: MANAGE FIXED ASSET INVESTMENTS FOR THE LONG TERM Establish
- a long-term fixed asset planning and analysis process, and
- incorporate it into the federal budget process. Ensure there is
- no bias in the budget against long-term investments. FM13 CHARGE
- AGENCIES FOR THE FULL COST OF EMPLOYEE BENEFITS Require all
- agencies to pay the full accruing cost of Civil Service
- Retirement and Pensions. OMB and the Office of Personnel
- Management should also research the possibility of charging
- agencies for civilian retiree health benefits.
-
- REINVENTING HUMAN RESOURCE MANAGEMENT
-
- HRM01: CREATE A FLEXIBLE AND RESPONSIVE HIRING SYSTEM Authorize
- agencies to establish their own recruitment and examining
- programs. Abolish centralized registers and standard application
- forms. Allow federal departments and agencies to determine that
- recruitment shortages exist and directly hire candidates without
- ranking. Reduce the types of competitive service appointments to
- three. Abolish the time-in-grade requirement.
-
- HRM02: REFORM THE GENERAL SCHEDULE CLASSIFICATION AND BASIC PAY
- SYSTEM Remove all grade-level classification criteria from the
- law. Provide agencies with flexibility to establish broadbanding
- systems built upon the General Schedule framework.
-
- HRM03: AUTHORIZE AGENCIES TO DEVELOP PROGRAMS FOR IMPROVEMENT OF
- INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE Authorize agencies to
- design their own performance management programs which define and
- measure success based on each agency's unique needs.
-
- HRM04: AUTHORIZE AGENCIES TO DEVELOP INCENTIVE AWARD AND BONUS
- SYSTEMS TO IMPROVE INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE
- Authorize agencies to develop their own incentive award and bonus
- systems. Encourage agencies to establish productivity gainsharing
- programs to support their reinvention and change efforts.
-
- HRM05: STRENGTHEN SYSTEMS TO SUPPORT MANAGEMENT IN DEALING WITH
- POOR PERFORMERS Develop a culture of performance which provides
- supervisors with the skills, knowledge, and support they need to
- deal with poor performers, and holds supervisors accountable for
- effectively managing their human resources. Reduce by half the
- time needed to terminate federal employees for cause.
-
- HRM06: CLEARLY DEFINE THE OBJECTIVE OF TRAINING AS THE
- IMPROVEMENT OF INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE; MAKE
- TRAINING MORE MARKET-DRIVEN Reduce restrictions on training to
- allow managers to focus on organizational mission and to take
- advantage of the available training marketplace.
-
- HRM07: ENHANCE PROGRAMS TO PROVIDE FAMILY-FRIENDLY WORKPLACES
- Implement family-friendly workplace practices (flex-time,
- flexiplace, job sharing, telecommuting) while ensuring
- accountability for customer service. Provide telecommunications
- and administrative support necessary for employees participating
- in flexiplace and telecommuting work arrangements. Expand the
- authority to establish and fund dependent care programs. Allow
- employees to use sick leave to care for dependents. Allow
- employees who leave and then re-enter federal service to be given
- credit for prior sick leave balances.
-
- HRM08: IMPROVE PROCESSES AND PROCEDURES ESTABLISHED TO PROVIDE
- WORKPLACE DUE PROCESS FOR EMPLOYEES Eliminate jurisdictional
- overlaps. All agencies should establish alternative dispute
- resolution methods and options for the informal disposition of
- employment disputes.
-
- HRM09: IMPROVE ACCOUNTABILITY FOR EQUAL OPPORTUNITY GOALS AND
- ACCOMPLISHMENTS Charge all federal agency heads with the
- responsibility for ensuring equal opportunity and increasing
- representation of qualified women, minorities, and persons with
- disabilities into all levels and job categories, including middle
- and senior management positions.
-
- HRM10: IMPROVE INTERAGENCY COLLABORATION AND CROSS TRAINING FOR
- HUMAN RESOURCE PROFESSIONALS Establish an Interagency Equal
- Employment Opportunity and Affirmative Employment Steering Group
- under the joint chair of the Equal Employment Opportunity
- Commission and the Office of Personnel Management. Require
- appropriate cross training for human resource management
- professionals.
-
- HRM11: STRENGTHEN THE SENIOR EXECUTIVE SERVICE SO THAT IT BECOMES
- A KEY ELEMENT IN THE GOVERNMENTWIDE CULTURE CHANGE EFFORT Create
- and reinforce a corporate perspective within the Senior Executive
- Service that supports governmentwide culture change. Promote a
- corporate succession planning model to use to select and develop
- senior staff. Enhance voluntary mobility within and between
- agencies for top senior executive positions in government.
-
- HRM12: ELIMINATE EXCESSIVE RED TAPE AND AUTOMATE FUNCTIONS AND
- INFORMATION Phase out the entire 10,000 page Federal Personnel
- Manual (FPM) and all agency implementing directives by December
- 1994. Replace the FPM and agency directives with automated
- personnel processes, electronic decision support systems and
- "manuals" tailored to user needs.
-
- HRM13: FORM LABOR-MANAGEMENT PARTNERSHIPS FOR SUCCESS Identify
- labor-management partnerships as a goal of the executive branch
- and establish the National Partnership Council.
-
- HRM14: PROVIDE INCENTIVES TO ENCOURAGE VOLUNTARY SEPARATIONS
- Provide departments and agencies with the authority to offer
- separation pay. Decentralize the authority to approve early
- retirement. Authorize departments and agencies to fund job search
- activities and retraining of employees scheduled to be displaced.
- Limit annual leave accumulation by senior executives to 240
- hours.
-
- REINVENTING FEDERAL PROCUREMENT
-
- PROC01: REFRAME ACQUISITION POLICY Convert the 1,600 pages of the
- Federal Acquisition Regulation from a set of rigid rules to a set
- of guiding principles.
-
- PROC02: BUILD AN INNOVATIVE PROCUREMENT WORKFORCE Establish an
- interagency program to improve the governmentwide procurement
- workforce. Provide civilian agencies with authority for improving
- the acquisition workforce similar to that of the Defense
- Department's.
-
- PROC03: ENCOURAGE MORE PROCUREMENT INNOVATION Provide new
- legislative authority to test innovative procurement methods.
- Establish a mechanism to disseminate information governmentwide
- on innovative procurement ideas.
-
- PROC04: ESTABLISH NEW SIMPLIFIED ACQUISITION THRESHOLD AND
- PROCEDURES Enact legislation to simplify small purchases by
- raising the threshold for the use of simplified acquisition
- procedures from $25,000 to $100,000 and raise the various
- thresholds for the application of over a dozen other statutory
- requirements that similarly complicate the process. To ensure
- small business participation, establish a single electronic
- bulletin board capability to provide access to information on
- contracting opportunities.
-
- PROC05: REFORM LABOR LAWS AND TRANSFORM THE LABOR DEPARTMENT INTO
- AN EFFICIENT PARTNER FOR MEETING PUBLIC POLICY GOALS Enact
- legislation to simplify acquisition labor laws such as the
- Davis-Bacon Act, the Copeland Act, and the Service Contract Act.
- Improve access to wage schedules through an on-line electronic
- system.
-
- PROC06: AMEND PROTEST RULES Change the standard of review at the
- General Services Board of Contracts Appeals to conform to that
- used in the relevant courts. Allow penalties for frivolous
- protests. Allow contract negotiation to continue up to the point
- of contract award, even though a protest has been filed with the
- General Services Board of Contract Appeals.
-
- PROC07: ENHANCE PROGRAMS FOR SMALL BUSINESS AND SMALL
- DISADVANTAGED BUSINESS CONCERNS Repeal statutory limitations on
- subcontracting and substitute regulatory limitations to provide
- greater flexibility. Authorize civilian agencies to establish
- small disadvantaged business set-asides.
-
- PROC08: REFORM INFORMATION TECHNOLOGY PROCUREMENTS Increase the
- delegation of authority to agencies to purchase information
- technology. For purchases less than $500,000 for products, and
- $2.5 million for services over the life of a contract, eliminate
- indepth requirements for analyses of alternatives. Pilot-test
- alternative ways of buying commercially available information
- technology items.
-
- PROC09: LOWER COSTS AND REDUCE BUREAUCRACY IN SMALL PURCHASES
- THROUGH THE USE OF PURCHASE CARDS Provide managers with the
- ability to authorize employees to purchase small dollar value
- items directly using a government purchase card. Require internal
- government supply sources to accept this card.
-
- PROC10: ENSURE CUSTOMER FOCUS IN PROCUREMENT Revise Procurement
- Management Reviews to incorporate NPR principles such as
- "focusing on results" for the line managers.
-
- PROC11: IMPROVE PROCUREMENT ETHICS LAWS Create consistency across
- the government in the application of procurement ethics laws.
-
- PROC12: ALLOW FOR EXPANDED CHOICE AND COOPERATION IN THE USE OF
- SUPPLY SCHEDULES Allow state and local governments, grantees, and
- certain nonprofit agencies to use federal supply sources.
- Similarly, allow federal agencies to enter into cooperative
- agreements to share state and local government supply sources.
-
- PROC13: FOSTER RELIANCE ON THE COMMERCIAL MARKETPLACE Change laws
- to make it easier to buy commercial items. For example, revise
- the definition of commercial item. Revise governmentwide and
- agency regulations and procedures which preclude the use of
- commercial specifications.
-
- PROC14: EXPAND ELECTRONIC COMMERCE FOR FEDERAL ACQUISITION
- Establish a governmentwide program to use electronic commerce for
- federal procurements.
-
- PROC15: ENCOURAGE BEST VALUE PROCUREMENT To recognize other
- factors besides price, define "best value" and provide regulatory
- guidance to implement a program for buying on a "best value"
- basis. Issue guide on the use of "best practices" source
- selection procedures.
-
- PROC16: PROMOTE EXCELLENCE IN VENDOR PERFORMANCE Establish an
- interagency Excellence in Vendor Performance Forum that would
- develop policies and techniques to measure contractor performance
- for use in contract decisions. Establish an award for contractor
- and government acquisition excellence.
-
- PROC17: AUTHORIZE A TWO-PHASE COMPETITIVE SOURCE SELECTION
- PROCESS Authorize the use of a two-phase selection process for
- certain types of contracts so that an offeror does not incur a
- substantial expense in preparing a contract proposal.
-
- PROC18: AUTHORIZE MULTIYEAR CONTRACTS Authorize multiyear
- contracts and allow contracts for severable services to cross
- fiscal years.
-
- PROC19: CONFORM CERTAIN STATUTORY REQUIREMENTS FOR CIVILIAN
- AGENCIES TO THOSE OF DEFENSE AGENCIES Repeal requirements for
- commercial pricing certificates and authorize contract awards
- without discussions, where appropriate. Maintain the $500,000
- threshold for cost and pricing data requirements for the Defense
- Department and establish the same threshold for civilian
- agencies.
-
- PROC20: STREAMLINE BUYING FOR THE ENVIRONMENT Develop "best
- practice" guides on buying for the environment. Encourage
- multiple award schedule contractors to identify environmentally
- preferable products. Provide energy efficiency information in
- government catalogs and automated systems.
-
- REINVENTING SUPPORT SERVICES
-
- SUP01: AUTHORIZE THE EXECUTIVE BRANCH TO ESTABLISH A PRINTING
- POLICY THAT WILL ELIMINATE THE CURRENT PRINTING MONOPOLY Give the
- executive branch authority to make its own printing policy that
- will eliminate the mandatory printing source. Develop a new
- executive branch printing policy for the 21st century.
-
- SUP02: ASSURE PUBLIC ACCESS TO FEDERAL INFORMATION Give the
- executive branch agencies responsibility for distributing printed
- federal information to depository libraries. Require agencies to
- inventory the federal information they hold, and make it
- accessible to the public.
-
- SUP03: IMPROVE DISTRIBUTION SYSTEMS TO REDUCE COSTLY INVENTORIES
- Permit customer choice in sources of supply. Compare depot
- distribution costs with commercial distribution systems. Take
- away the Federal Prison Industries' status as a mandatory source
- of federal supplies and require it to compete commercially for
- federal agencies' business. Increase the use of electronic
- commerce for ordering from depot systems.
-
- SUP04: STREAMLINE AND IMPROVE CONTRACTING STRATEGIES FOR THE
- MULTIPLE AWARD SCHEDULE PROGRAM Eliminate the use of mandatory
- supply schedules. Make the supply schedule system easier to use
- by reducing the administrative burden for acquisitions under
- $10,000. In addition, eliminate the announcement requirements and
- raise the maximum order limitations for the purchase of
- information technology items listed in supply schedules.
-
- SUP05: EXPAND AGENCY AUTHORITY AND ELIMINATE
- CONGRESSIONAL CONTROL OVER FEDERAL VEHICLE FLEET MANAGEMENT
- Update vehicle replacement standards. Increase emergency repair
- limits to $150. Eliminate the monopoly on disposing of
- agency-owned vehicles.
-
- SUP06: GIVE AGENCIES AUTHORITY AND INCENTIVE FOR PERSONAL
- PROPERTY MANAGEMENT AND DISPOSAL Provide incentives to agencies
- to dispose of excess personal property. Automate the process and
- eliminate the monopoly on personal property disposal.
-
- SUP07: SIMPLIFY TRAVEL AND INCREASE COMPETITION Increase choices
- for federal travelers and automate the travel process. Pilot-test
- a tender system for airfares.
-
- SUP08: GIVE CUSTOMERS CHOICES AND CREATE REAL PROPERTY
- ENTERPRISES THAT PROMOTE SOUND REAL PROPERTY ASSET MANAGEMENT
- Give agencies greater authority to choose their sources of real
- property services. Create competitive enterprises within the
- government to provide real property services on a fee basis, and
- encourage federal managers to seek the best available source.
- Create an ownership enterprise for the sound management of
- federal real property assets. Establish a governmentwide policy
- for real property asset management. Manage the Federal Buildings
- Fund in a manner comparable to the commercial sector.
-
- SUP09: SIMPLIFY PROCEDURES FOR ACQUIRING SMALL BLOCKS OF SPACE TO
- HOUSE FEDERAL AGENCIES Simplify the procedures for acquiring
- small amounts of leased space under 10,000 square feet.
-
- SUP10: ESTABLISH NEW CONTRACTING PROCEDURES FOR THE CONTINUED
- OCCUPANCY OF LEASED OFFICE SPACE Simplify the procedures for
- renewing leases.
-
- SUP11: REDUCE POSTAGE COSTS THROUGH IMPROVED MAIL MANAGEMENT
- Encourage postage savings through the implementation of mail
- management initiatives. Allow line managers to manage their own
- postal budgets.
-
- REENGINEER THROUGH THE USE OF INFORMATION TECHNOLOGY
-
- IT01: PROVIDE CLEAR, STRONG LEADERSHIP TO INTEGRATE INFORMATION
- TECHNOLOGY INTO THE BUSINESS OF GOVERNMENT Create a Government
- Information Technology Services working group to develop a
- strategic vision for the use of government information technology
- and to implement NPR's information technology recommendations.
-
- IT02: IMPLEMENT NATIONWIDE, INTEGRATED ELECTRONIC BENEFIT
- TRANSFER Design an integrated implementation plan for the use of
- electronic benefit transfer for programs such as Food Stamps and
- for direct payments to individuals without bank accounts.
-
- IT03: DEVELOP INTEGRATED ELECTRONIC ACCESS TO GOVERNMENT
- INFORMATION AND SERVICE Use information technology initiatives to
- improve customer service by creating a one-stop "800" calling
- service, integrated one-stop service "kiosks," and a
- governmentwide electronic bulletin board system.
-
- IT04: ESTABLISH A NATIONAL LAW ENFORCEMENT/PUBLIC SAFETY NETWORK
- Establish a national law enforcement/public safety data network
- for use by federal, state, and local law enforcement officials.
-
- IT05: PROVIDE INTERGOVERNMENTAL TAX FILING, REPORTING, AND
- PAYMENTS PROCESSING Integrate government financial filings,
- reporting, and payments processing, and determine ways to
- eliminate the need for filing routine tax returns.
-
- IT06: ESTABLISH AN INTERNATIONAL TRADE DATA SYSTEM Develop and
- implement a U.S. Government International Trade Data System in
- the Treasury Department.
-
- IT07: CREATE A NATIONAL ENVIRONMENTAL DATA INDEX Organize the
- implementation of a national environmental data index in the
- Commerce Department.
-
- IT08: PLAN, DEMONSTRATE, AND PROVIDE GOVERNMENTWIDE ELECTRONIC
- MAIL Improve electronic mail and messaging among federal
- agencies.
-
- IT09: ESTABLISH AN INFORMATION INFRASTRUCTURE Develop a
- Government Information Infrastructure to use government
- information resources effectively and support electronic
- government applications. Consolidate and modernize government
- data processing centers.
-
- IT10: DEVELOP SYSTEMS AND MECHANISMS TO ENSURE PRIVACY AND
- SECURITY Establish a Privacy Protection Board. Establish uniform
- privacy protection practices and generally acceptable
- implementation methods for these practices. Develop a digital
- signature standard for sensitive, unclassified data by January
- 1994.
-
- IT11: IMPROVE METHODS OF INFORMATION TECHNOLOGY ACQUISITION (see
- PROC 09, PROC10, PROC15, SUP04, and FM06)
-
- IT12: PROVIDE INCENTIVES FOR INNOVATION Retain a portion of
- agency information technology savings to reinvest in information
- technology. Promote performance-based contracting for information
- technology. Establish a governmentwide venture capital fund for
- innovative information technology projects
-
- IT13: PROVIDE TRAINING AND TECHNICAL ASSISTANCE IN INFORMATION
- TECHNOLOGY TO FEDERAL EMPLOYEES Establish a program to train
- non-technical senior executives and political appointees in
- information technology. Require managers of information resources
- to meet certification standards. Promote collegial assistance in
- using information technology. Include training costs as part of
- all information technology purchases.
-
- RETHINKING PROGRAM DESIGN
-
- DES01: ACTIVATE PROGRAM DESIGN AS A FORMAL DISCIPLINE The
- President's Management Council should commission the development
- of a handbook to help federal managers understand the strengths
- and weaknesses of various forms of program design.
-
- DES02: ESTABLISH PILOT PROGRAM DESIGN CAPABILITIES IN ONE OR TWO
- AGENCIES Test the usefulness of the program design handbook and
- the value of program design as a useful discipline.
-
- DES03: ENCOURAGE THE STRENGTHENING OF PROGRAM DESIGN IN THE
- LEGISLATIVE BRANCH The President's Management Council should work
- with congressional support agencies to help them strengthen their
- program design capacities.
-
- DES04: COMMISSION PROGRAM DESIGN COURSES Develop training courses
- for managers and policymakers on various program design
- approaches.
-
- STRENGTHENING THE PARTNERSHIP IN INTERGOVERNMENTAL SERVICE
- DELIVERY
-
- FSL01: IMPROVE THE DELIVERY OF FEDERAL DOMESTIC GRANT PROGRAMS
- Create flexibility and encourage innovation by designing a
- bottom-up solution to the problem of grant proliferation and its
- accompanying red tape. Also, support the pending proposal for
- Federal-State Flexibility Grants that has been developed by the
- National Governors Association and the National Conference of
- State Legislatures. Establish a Cabinet-level Enterprise Board to
- oversee NEW initiatives in community improvement.
-
- FSL02: REDUCE RED TAPE THROUGH REGULATORY AND MANDATE RELIEF
- Issue an Executive Order addressing the problems of unfunded
- federal mandates and regulatory relief and authorize Cabinet
- Secretaries and agency heads to obtain selective relief from
- regulations or mandates in programs they oversee.
-
- FSL03: SIMPLIFY REIMBURSEMENT PROCEDURES FOR ADMINISTRATIVE COSTS
- OF FEDERAL GRANT DISBURSEMENT Modify OMB Circular A-87, "Cost
- Principles for State and Local Governments," to provide a fixed
- fee-for-service option in lieu of costly reimbursement procedures
- covering actual administrative costs of grant disbursement.
-
- FSL04: ELIMINATE NEEDLESS PAPERWORK BY SIMPLIFYING THE COMPLIANCE
- CERTIFICATION PROCESS Simplify OMB's requirements to prepare
- multiple grant compliance certifications by allowing state and
- local governments to submit a single certification to a single
- point of contact in the federal government.
-
- FSL05: SIMPLIFY ADMINISTRATION BY MODIFYING THE COMMON GRANT
- RULES ON SMALL PURCHASES Modify OMB Circular A-102, "Grants and
- Cooperative Agreements to State and Local Governments", to
- increase the dollar threshold for small purchases by local
- governments from $25,000 to $100,000 (see also PROC04).
-
- FSL06: STRENGTHEN THE INTERGOVERNMENTAL PARTNERSHIP Reinvent the
- Advisory Commission on Intergovernmental Affairs (ACIR) and
- charge it with the responsibility for continuous improvement in
- federal, state and local partnership and intergovernmental
- service delivery. Direct the AICR to identify opportunities to
- improve intergovernmental service delivery and develop a set of
- benchmarks.
-
- REINVENTING ENVIRONMENTAL MANAGEMENT
-
- ENV01: IMPROVE FEDERAL DECISIONMAKING THROUGH ENVIRONMENTAL COST
- ACCOUNTING Develop demonstration projects to test the
- applicability of environmental cost accounting. Based on project
- results, develop guidelines to implement environmental cost
- accounting throughout the Federal Government. Issue an Executive
- Order to encourage the use of environmental cost accounting by
- federal agencies.
-
- ENV02: DEVELOP CROSS-AGENCY ECOSYSTEM PLANNING AND MANAGEMENT
- Issue an Executive Order to encourage sustainable economic
- development and ensure sustainable ecosystems through a
- cross-agency ecosystem management process. Begin phased-in
- implementation of the policy with selected ecosystem management
- demonstration projects. Conduct management and budget reviews of
- the ecosystem management projects as a part of the fiscal year
- 1995 budget process.
-
- ENV03: INCREASE ENERGY AND WATER EFFICIENCY Issue an Executive
- Order to address energy efficiency and water conservation issues
- at federal facilities. Propose legislation to allow the Defense
- Department to retain savings from water efficiency projects.
- Develop appropriate mechanisms to allow facilities to retain
- rebates received from utility companies.
-
- ENV04: INCREASE ENVIRONMENTALLY AND ECONOMICALLY BENEFICIAL
- LANDSCAPING Issue an Executive Order to require the use of
- environmentally beneficial landscaping techniques, including
- increased use of native species and reduced use of water and
- chemicals, at federal facilities and federally-funded projects,
- where appropriate.
-
- IMPROVING REGULATORY SYSTEMS
-
- REG01: CREATE AN INTERAGENCY REGULATORY COORDINATING GROUP Create
- an interagency Regulatory Coordinating Group to share information
- and coordinate approaches to regulatory issues.
-
- REG02: ENCOURAGE MORE INNOVATIVE APPROACHES TO REGULATION Use
- innovative regulatory approaches and develop a Deskbook on
- Regulatory Design.
-
- REG03: ENCOURAGE CONSENSUS-BASED RULEMAKING Encourage agencies to
- use negotiated rulemaking more frequently in developing new
- rules.
-
- REG04: ENHANCE PUBLIC AWARENESS AND PARTICIPATION Use information
- technology and other techniques to increase opportunities for
- early, frequent and interactive public participation during the
- rulemaking process and to increase program evaluation efforts.
-
- REG05: STREAMLINE AGENCY RULEMAKING PROCEDURES Streamline
- internal agency rulemaking procedures, use "direct final"
- rulemaking for noncontroversial rules and expedite treatment of
- rulemaking petitions.
-
- REG06: ENCOURAGE ALTERNATIVE DISPUTE RESOLUTION WHEN ENFORCING
- REGULATIONS Increase the use of alternative means of dispute
- resolution.
-
- REG07: RANK RISKS AND ENGAGE IN "ANTICIPATORY" REGULATORY
- PLANNING Rank the seriousness of environmental, health or safety
- risks and develop anticipatory approaches to regulatory problems.
-
- REG08: IMPROVE REGULATORY SCIENCE Create science advisory boards
- for those regulatory agencies that depend heavily on scientific
- information and judgments.
-
- REG09: IMPROVE AGENCY AND CONGRESSIONAL RELATIONSHIPS Encourage
- agencies to establish technical drafting services for
- congressional committees and subcommittees.
-
- REG10: PROVIDE BETTER TRAINING AND INCENTIVES FOR REGULATORS
- Establish a basic training program for Presidential appointees
- assigned to regulatory agencies and expand existing training
- programs to cover career staff not currently being trained.
-
- GENERAL SERVICES ADMINISTRATION
-
- GSA01: SEPARATE POLICYMAKING FROM SERVICE DELIVERY AND MAKE THE
- GENERAL SERVICES ADMINISTRATION (GSA) A FULLY COMPETITIVE,
- REVENUE-BASED ORGANIZATION Fund GSA service delivery from
- customer revenues, transfer activities not related to GSA's
- central mission to other agencies, and allow agencies to choose
- whether to purchase GSA services.
-
- OFFICE OF PERSONNEL MANAGEMENT
-
- OPM01: STRENGTHEN THE OFFICE OF PERSONNEL MANAGEMENT'S (OPM)
- LEADERSHIP ROLE IN TRANSFORMING FEDERAL HUMAN RESOURCE MANAGEMENT
- SYSTEMS Clearly define OPM's policy, service and leadership role
- in addressing human resource problems and delegate operational
- work to the agencies.
-
- OPM02: REDEFINE AND RESTRUCTURE OPM'S FUNCTIONAL RESPONSIBILITIES
- TO FOSTER A CUSTOMER ORIENTATION Restructure and rightsize OPM to
- enhance and reflect its commitment to addressing its customers'
- needs.
-
- OPM03: CHANGE THE CULTURE OF OPM TO EMPOWER ITS STAFF AND
- INCREASE ITS CUSTOMER ORIENTATION Use interagency groups to
- involve OPM's external stakeholders in changing federal human
- resource systems. Improve OPM's policy-making process through
- experimental use of negotiated rulemaking ("reg-neg") and broaden
- the customer focus of OPM and agency personnel specialists.
-
-