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-
- SO YOU WANT TO BE A SYSOP?
- by Wally Byczek
- WallyWorld BBS 1989
-
- To start a BBS, you first need a computer. No matter what computer you
- currently have, it won't be large enough or powerful enough for what you
- intend to do. And since you can't take the board down (unless you run a
- kiddy board that bounces up and down or runs only between the time
- school lets out and Daddy comes home) to do your own work, you will need
- another computer that you can ill afford. Next you have to find a BBS
- software package. This can take months, or you can write your own if you
- are so inclined. This can take years. Next, unless you are starting a
- kiddy board, you will need a phone line other than the one that you
- normally converse on. Depending on the Telco's mood, personnel, and the
- imminence of a strike, this could be done in as little as 2 weeks or it
- may never happen. Next, if you plan to run doors on your board, you must
- now spend long distance dollars in scouring other boards for evaluation and
- acquisition of these games. Naturally, your external file protocols don't
- come with your BBS software, so you have to again scour the countryside to
- find them. Utilities for your BBS are also an after thought and have to
- be obtained in a similar fashion. All of these external programs have to
- be registered after a while, since most stop working after a while or have
- an annoying feature about them until they are registered. All of the above
- items take money! and plenty of it!
-
- While we are on the subject of money, you must obtain a modem. Whatever
- modem you currently have will not be supported by the BBS software. This
- is some sort of unwritten law pertaining to writing communication software.
- Be prepared to open your wallet wide. No, your old Hayes 300 won't be good
- enough. People even hate 1200 baud these days, and the teenagers seem to
- have USR HST's these days and will complain vociferously if they can't
- access you at 14.4.
-
- Now you pick a name for your BBS. Whatever you choose will be
- ridiculed by 20% of those who see it. Another 50% will offer suggestions
- that are worse than the one you chose. The remaining 30% won't care.
-
- Next comes the wonderful task of installing your board. You have your
- machine. If you just bought it, that means formatting your hard disk,
- installing DOS, and ANSI drivers and Lord knows what else that you need
- for your board. If you already have the machine, you may as well go ahead
- and reformat it anyway. Something will guarantee that you will have to
- do this before you are done.
- The manual for the BBS software was most likely written
- by the author's 10 year old and was mimeographed. It got wet in the mail
- and smeared as well, so at least 30% of the manual will be physically
- useless. The rest is just procedurally useless.
-
- Next comes the fun task of deciding on your board structure. Who can do
- what and when can they do it. You must design your menus and opening screens.
- You have to get a pretty good stock of files, because no one will upload to
- you unless you have something there for them to take first. (not that it
- matters, I suppose, since even if you DO have files, they won't upload
- much anyway.)
-
- Next comes the security aspect. You can leave your board wide open so that
- users with the name of Benny Beanfart, Dr. Rape, Crack, Hack, File Attack,
- DR DEATH, etc can come in and do anything they like. Or, you can lock it
- up so tight that no one will call. There is no compromise on this.
-
- Next you must build events or prepare to live at your keyboard. A BBS HAS
- to be backed up. If you can't afford a high density backup medium such as
- tape or cartridge, you will spend many many hours per week flipping
- floppies. Events are designed to allow the sysop the luxury of having the
- board do routine tasks at odd hours by itself- Backups, purges and so on.
- These never work as they come and will have to be extensively modified by
- you. And since they generally only run at 3 AM, you will have to be awake
- to see just how they die and then try to fix it.
-
- Alright... the big day is here. Your board is ready, your modem is ready,
- Telco finally hooked you up, and then you start up. This is when after 2
- days of no one calling, despite your ad in computer shopper and having
- placed your number on every other BBS in existence, you discover that the
- init strings for the modem are wrong. You discover this by calling yourself
- from a friends' home. This takes calls to the author of the software, the
- manufacturer of the modem and finally gets resolved by asking another sysop
- how to do it.
-
- Oh Boy! Now we're in business! During your first caller's visit, someone
- will hit a telephone pole and you will lose power. Naturally, since the
- board is new, you didn't back it up. The power surge when the electricity
- was restored roached your hard disk. Go back to low level formatting...
-
- Finally, you're up and working. After about a week of gleefully seeing
- someone call, you will encounter Benny Beanfart or his ilk. He will leave
- public posts (always in caps and terribly mis-spelled) about what a really
- lousy board this is and that the sysop is a three eyed twit. You
- automatically kill his account. But do you leave the message for the world
- to see? hmmm... dilemma number 1. Killing Benny does no good because he
- will be back with another account such as SYSOP SUX or some such thing.
- Eventually he will tire of the game and go away, but he has given ideas to
- 30 of his friends who will also visit you sometime in the next week.
-
- Then you will be visited by the "smart kid" who can tell you everything
- that's wrong with your machine, your software, etc. It doesn't matter that
- he's calling you on a Timex Sinclair. He knows more about your 386 than
- Intel.
-
- By now, your name has spread around. Probably, if you are in a city,
- the college kids have your name and number. If it is September or January
- you are in trouble. You will probably be bombarded with file requests for
- commercial software. Some will assist you by uploading Lotus 123 ver 3 that
- has the copy-proofing removed. Whoever uploads this to you will then call
- Lotus Development Corp and tell them that you have a pirated version on your
- board (anonymously of course)
-
- If you imposed an upload/download ratio such that users must upload one file
- to get x numbers of files in return, then you will receive 2K text files from
- them. They will download 2Mb of Gif files in return.
-
- By now, you are disappointed with your message bases. You perhaps have (if you
- are fortunate) two or three users who post messages outside of private mail.
- These three users are symbionts who, if one of their number does not call
- for 2 weeks, will not post because they miss their friend. Your message
- bases will starve. You set up many areas for messages, all carefully listed
- by topic. No public post will ever go into the area that it should be in.
- You will find a raunchy joke posted in the Bible topics area, technical
- questions asked in the political opinion area, and a message from one of
- Benny Beanfart's crones in the technical section.
-
-
- You will next encounter the user who can't do anything right. He will make
- you feel terribly guilty that you are running this system that seems to
- rudely exclude him from enjoying it, because he cannot master the concept
- that M means Message, F means Files, D means download etc. He DOES however
- know how to leave comments to the sysop.
-
-
- At first you will be responsive to all the user complaints and will make
- a valiant effort to obtain the special game that was requested as a door.
- You discover it on a board in the Fiji Islands and the off peak call cost
- you 32 dollars to download it. You find then that the game was written for
- a board other than the BBS that you run. You search the countryside for a
- conversion interface. You find one in Omaha. add another 40 dollars in
- phone bills from the search. You discover now that the game must be register
- with the author. This is another 69 dollars. You discovered this because
- after the game was installed, you called from a friend's house to test it.
- You find out that while the console looks wonderful while it is being run,
- the user sees a screen that informs him that the sysop is a cheap bum who
- didn't even bother to register this wonderful piece of software. Since the
- sysop is such a creep, why do you call there? Naturally, you register it so
- the annoyance screen goes away. After it has been on the board for 2 months
- you discover that only 1 person ever used it and he only went in there once,
- dropped carrier and hung up the board because you later discovered that this
- "wonderful" piece of software doesn't monitor carrier. Do you now register
- Watchdog so this won't happen again or do you just scrap the game?
-
- The work load is getting heavy on the board. Wow! It takes at least 2 hours
- per day to stay up with things. Answering mail, hunting down Benny Beanfart's
- latest account, changing screens, moving messages back to the areas that
- they truly belong in, adding new things, paying Telco, arguing with your
- spouse, etc. You decide that perhaps it's time to enlist some help in the
- form of an assistant sysop. This is a mistake. The assistant will pay little
- attention to the needs of the board, but WILL experiment with things like
- remote drop to dos. hehehehe! I think this needs little elaboration.
-
- By now, you are conversant with the many user complaints. WHY aren't you
- around to answer the sysop page at 2:45 AM? Why does your message editor
- use A for abort instead of Q for quit? How come there aren't any nice ANSI
- screens? How come these crummy ANSI screens slow down the board? Why can't
- I stay online for 3 hours at a time? Why can't my C64 see your graphics.. It
- must be your crummy board! I never post messages because no one else ever
- does! What do you mean you killed my upload of Dbase IV? I did upload
- something a year ago.. so how come I can't download more than 100 files now?
- How come my friend has access level 50 and I only have level 40? Boy.. do you
- have a bad attitude! I think the Silicon Sarcophagus is 100 times better than
- this board! This is a free country.. I can say ANYTHING I want in public
- messages. What are you.. Hitler or something? How come nobody ever send me
- mail? I used a bit editor on Procomm and now it won't work.. tell me how to
- fix it. That GIF file I downloaded didn't run... this stinks... you really
- must be a lousy sysop if you don't check to see that it would work for me.
-
- Then you will discover the wonders of sysop to user interactive chat. You
- will find this to be a most opportune time to get things done. Since the
- majority of users who will page you into chat type at about .000001 baud,
- you can have a conversation with the user and get things done like mowing
- the lawn, making a three course meal, and cleaning out the garage before
- the user has stated his request. Generally, the chat request was for
- something such as How do I get out of a file listing or something similar
- that is well covered in the user manual that you have both as a file for
- downloading and as a bulletin for online reading.
-
- One admonition is to not get angry about carrier drop by the user. Remember
- that the user is calling you through the telco. Chances are that no matter
- how malicious or inept the user may be, the telco probably did it anyway.
-
- Next comes BBS software upgrade time! Such fun! You will find that the
- author no longer supports your version. You have to upgrade. This means
- once again opening your wallet. The new version will not have the same
- reserved file names, nor will the file structures be the same. The author
- generously supplies you with a conversion program. This program is designed
- to assist you in making all the little changes needed to perform the upgrade.
- It will automatically convert your file names and structures. There are two
- type of these programs. One that requires that you have 5Mb more free space
- than you do, and the other that will abort half way through the conversion
- because of a bad disk sector read and didn't have a corresponding error
- trap. Of the two, the latter is the more catastrophic, because now your data
- can't be read by either version of the software.
-
- Since you successfully upgraded your software, you now discover what the
- word Beta Site really means..
-
- Now since you've done so well to this point, it's time for the hardware to
- find something to compensate for all this good effort. Generally, the
- hard drive controller is the most likely device to make this decision to
- fail. It will not however abruptly die. It will instead, gradually mis-write
- to disk over a period of several days before deciding not to work at all
- anymore. This has the advantage that your last backups will be no good at
- all once you replace the controller and reformat the drive.
-
- Heh! Still want to be a sysop?
-
- Editors Note: This text file has been floating around the bulletin
- boards for the last several years. While it is "old"
- it is still _INCREDIBLY_ true and useful. Having been a sysop on and
- off for the last 6-7 years, I can identify with most of what is said
- above. Some parts are exaggerated, but not by much. Believe me.