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Multilingual Support in Windows 2000 Professional: Choosing the Right Version for Your Organization

Contents
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Introduction

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Multilingual Support in Windows 2000 Professional

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Which Version is Right for Your Organization?

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Expected Release Dates and Availability

Introduction

Modern businesses use networks to reach around the world, connecting with people who speak almost every language. At the same time, even businesses that never reach beyond town have employees and customers using multiple languages. To conduct business in this environment, you need desktop operating systems that seamlessly support more than one language. The Windows 2000 Professional operating system reflects customer feedback and provides sophisticated support for multilingual computing. Windows 2000 Professional is designed to:

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Make it easier for users to work in mixed-language environments.

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Reduce the total cost of ownership (TCO) for deploying and managing multiple language environments.

This document explains how Microsoft�s multilingual technology works, and provides a brief overview of how different versions of Windows 2000 Professional use the technology.

Windows 2000 Professional Products

To meet the multilingual needs of businesses, Microsoft offers the following products:

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Windows 2000 Professional, English Version.

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Windows 2000 Professional, localized versions (available with a user interface in one of 23 fully localized languages other than English).

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Windows 2000 Professional, MultiLanguage Version (providing UIs in all 24 fully localized languages).

Each of these products is ideally suited for a particular type of business environment. All of these products support input, editing, display and printing in hundreds of different languages. For example, it is possible to edit documents in Arabic (and hundreds of other languages) on the Japanese localized language version, or to edit documents in Russian (and hundreds of other languages) on the English version. This support enables users around the world to communicate in languages that previously required dedicated operating systems and applications.

In addition, Windows 2000 Professional, MultiLanguage Version will be of particular interest to businesses with multiple language requirements. This version enhances the support of the other Windows 2000 Professional versions by allowing the language in the user interface to be switched according to user preference. (The MultiLanguage version is available to Microsoft Open License Program (MOLP/Open), Select and Enterprise agreement customers only. For more information on these programs, visit the Microsoft Licensing site.

The following table summarizes the multilingual support provided by each version of Windows 2000 Professional:

Multilingual Support in Windows 2000 Professional
  English Version Localized Versions MultiLanguage Versions
Multilingual Features for Users
bulletUser interface (menus, help files, dialog boxes and folder names) in English language.
bulletUsers can input, edit, view and print in hundreds of different languages.
bulletUser interface (menus, help files, dialog boxes and folder names) in the language of the particular localized version (Japanese, for example).
bulletUsers can input, edit, view and print in hundreds of different languages.
bulletUser interface (menus, help files, and dialog boxes) can be switched by users to the language they prefer.
bulletUsers can input, edit, view and print in hundreds of different languages.
Multilingual Benefits for IT Professionals
bulletProvides support for working with documents in other languages.

Ideal if you:
bulletDo not have significant need for a UI in more than the English language in your environment.
bulletProvides support for working with documents in other languages.
bulletProvides fully localized user interface.

Ideal if you:
bulletNeed to deploy and support only one localized language UI (Japanese, for example) in your environment.
bulletProvides support for working with documents in other languages.
bulletAllows you to manage a single operating system code base for the entire enterprise.

Ideal if you:
bulletNeed to deploy and support UIs in more than one language in your environment.
bulletNeed to reduce the TCO of deploying and maintaining multiple language versions of your operating system.

Multilingual Support in Windows 2000 Professional

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Multilingual support in the Windows 2000 Professional product family includes two distinct features:

bulletMultilingual editing and viewing functionality.
bulletThe switchable user interface that comes with only the Windows 2000 Professional, MultiLanguage Version.

Multilingual Features

The multilingual editing and viewing features allow users to work with information in many different languages. For example, a user with the Windows 2000 Professional, English Version, can input, edit, display and print a Japanese document without requiring a localized Japanese version of the operating system.

These features can be found in all versions of Windows 2000 Professional and Windows 2000 Server, including the English and localized versions. This support is ideal for users who only occasionally need to communicate in another language.

Multilingual Technology

Editing, processing and viewing documents in multiple languages are made possible by several key aspects of the architecture in Windows 2000 Professional. The technology is described in more detail below.

Unicode Support

Windows 2000 Professional uses Unicode� version 2.1 as its base character encoding. Unicode is an international standard representing the characters in common use in the world�s major languages. Unicode allows unambiguous, plain text representation of data, which simplifies sharing of data in a mixed platform environment.

National Language Support API

National Language Support in Windows 2000 Professional consists of a set of system tables that provide the following information:

bulletLocale information such as date, time, number or currency format, or localized names of countries, languages or days of the month and week.
bulletCharacter mapping tables that map local character encodings (ANSI or OEM) to Unicode or vice versa.
bulletKeyboard layout information, character typing information and sorting information.

Users can change system settings in the Regional Options control panel to reflect a chosen locale.

Multilingual API

The Multilingual API (MLAPI) allows applications to handle keyboard input and fonts from different language versions. For example, it changes the keyboard layout tables or the fonts used to display text. It also handles text layout issues. For example, it displays vertical text for Japanese, or right-to-left text containing ligatures for Arabic. Applications that use the MLAPI will contain basic, transparent support for creating mixed-language documents.

Resource Files

With Windows 2000 Professional, language-specific information is stored in separate resource files. This includes information such as the text in menus, dialog boxes and Help files. Separating the text allows the system code to be shared by all language versions of Windows 2000 Professional�the only changes are in the language-specific resource files.

Multilingual Developer Support

Developers can use the National Language Support API and the Multilingual API to write generic code to handle data input, storage and display for a large number of languages.

For more information about these API sets, please see the documentation available on the Microsoft Developer Network.

More information about developing multilingual applications can be found on Microsoft�s Global Software Development site.

Which Version is Right for Your Organization?

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Windows 2000 Professional, English Version

The Windows 2000 Professional, English Version is designed for companies that conduct business mostly in English but have some users who work in additional languages. This, like all versions, supports the multilingual viewing and editing features that allow users to read and write documents in hundreds of different languages.

For example, the English version would be ideal for a United Kingdom financial office opening its first international office in Hong Kong. Most communication between the offices will be in English, but personnel in the Hong Kong office will need to communicate with customers and suppliers in both English and Chinese. The multilingual technology in Windows 2000 Professional allows you to create and view documents in Chinese when needed.

Organizations that benefit most from this version include:

bulletOrganizations with a user base that requires English as the UI language for all their work.
bulletUsers who need to read and write documents in additional languages, but want to operate in an environment that uses an English UI.

Windows 2000 Professional, Localized Versions

The Windows 2000 Professional localized versions are designed for organizations that conduct the majority of their business in a single language other than English.

For example, the Windows 2000 Professional, Japanese Version would be ideal for a regional firm based in Japan that primarily serves Japanese customers. The occasional documents received from vendors in French, English or other languages still can be handled and processed in the Windows 2000 Professional, Japanese Version.

Because every localized version includes multilingual viewing and editing features, administrators or users can install the character sets for other languages, including letters and numbers, local currency symbols, and other settings.

Companies that benefit most from localized versions include:

bulletOrganizations that operate mainly in one language other than English.
bulletOrganizations with only occasional need to use multiple languages in their environment.

Windows 2000 Professional, MultiLanguage Version

The Windows 2000 Professional, MultiLanguage Version provides an extra level of multilingual capability by allowing users to change the language of the operating system user interface. This means a user can log on to a workstation and use Windows 2000 Professional in any of 24 languages�provided an administrator has installed the appropriate language files. Additionally, the user will be able to edit and view documents in the hundreds of languages supported in all Windows 2000 Professional versions.

Specific benefits of Windows 2000 Professional, MultiLanguage Version include:

bulletSingle worldwide deployment. Businesses can deploy a single version of Windows 2000 Professional to users worldwide. This reduces the costs associated with the deployment of different language versions, including testing applications separately or creating unique installation scripts. Users can select the language they prefer, or the administrator can establish the language through Group Policy.
bulletSimplified support and administration. Using a single worldwide version eliminates the costs associated with maintaining systems in separate languages. For example, administrators can apply a single service pack worldwide rather than using resources to deploy separate service packs for each language version. With the Windows 2000 Professional Setup manager, the graphical tool for creating automated installation scripts, administrators can set a locale for a system to ensure the proper symbols, keyboard, currency, and so on are installed by default. Using a single worldwide version also means support desk personnel can more easily troubleshoot and correct problems.
bulletShared workstations. Windows 2000 Professional, MultiLanguage Version users who conduct their daily tasks in different languages can share workstations. For example, an international import-export firm in New York City might staff its customer service department in shifts to coincide with the workdays of Europe, Asia and the Americas. The computer�s primary UI is in English, but at least one additional language is used frequently on the workstation. With each shift change, the desktop operating system can be switched to the language of the employee beginning his or her workday. Note that the UI language is a user property and is part of the user�s profile, thus it can follow the user to different computers in the same corporate environment.

Companies that benefit most from this version include:

bulletOrganizations that need to deploy and manage several language versions.
bulletOrganizations with multilingual employees who use different languages but share the same PC.

Expected Release Dates and Availability

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Windows 2000 Professional, Localized Versions

For the availability of the 24 localized versions of Windows 2000 Professional (including English) please contact your local Microsoft subsidiary. You can find contact information for the various subsidiaries at the Microsoft Worldwide Information site.

Windows 2000 Professional, MultiLanguage Version

The Windows 2000 Professional, MultiLanguage Version gives users a choice of UI in any of the 24 languages in which Windows 2000 is fully localized. The initial release with 11 different UI languages is expected to ship approximately 6 weeks after the English version of Windows 2000 Professional. A refresh release with additional UI languages is expected to ship approximately five months after the Windows 2000 Professional, English Version.

 
Initial Release:   Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Spanish, Swedish
Refresh Release:   Arabic, Brazilian, Czech, Danish, Finnish, Greek, Hebrew, Hungarian, Norwegian, Polish, Portuguese, Russian, Turkish

The Windows 2000 Professional MultiLanguage Version will not be available in retail stores. It will be sold only through Volume Licensing programs such as Microsoft Open License Program (MOLP/Open), Select and Enterprise agreement.

The Microsoft Open License program is designed to provide a simple volume licensing solution for small and medium-sized businesses, or government and educational organizations with as few as five PCs or as many as several thousand.

Microsoft Select is a volume software-licensing program designed for business, government and education customers with more than 1,000 desktops.

Microsoft Enterprise Agreements are designed for customers who have made the technology decision to use Microsoft's platform of products, and who are able to commit to a fixed number of desktop licenses for a three-year period.



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