Sales Table of Contents

Making sales
Handling customer credits and returns

Receiving customer payments

Changing sales
To change a transaction

To change a recurring template

To convert a quote to an order or invoice (Sales window)

To convert a quote to an order or invoice (Sales Register)

To convert an order to an invoice (Sales window)

To convert an order to an invoice (Sales Register)

To track finance charges for customers

To change applied payment details

Deleting sale transactions
To delete a transaction

To delete an order with a payment applied

To delete an invoice with a deposit applied

To delete an invoice with a payment applied

To delete a recurring template

To delete a customer credit

To delete a customer payment

Editing lines on an invoice
To insert a line on a sale

To delete a line on a sale

To insert a header on a sale

To insert a subtotal on a sale

Entering customer returns and credits
To create a customer credit

To accept a partial return of items

To delete an invoice with a deposit applied

To reverse an invoice

To track work on retainer using a customer credit

To use customer credits to remove bad debts

Entering payments from customers
To receive a payment (Receive Payments window)

To receive a payment (Bank Register)

To record a payment on an order

To handle customer credit card payments

Entering sales
To sell items to a customer

To sell services to a customer

To record a sale to an employee

To record consignment sales

To record a trade-in

To enter activities and items on a time billing sale

To bill a customer for reimbursable expenses

To make a sale (Bank Register)

To handle customer credit card payments

Finding sale transactions
To find a transaction

To find a recurring template

To find a quote or order

To find a customer credit (before it's applied)

To find a customer credit (after it's applied)

To find a customer credit (after paying a refund)

To find a payment from a customer

Printing invoices, packing slips and labels
To print invoices, packing slips and labels

To print a single invoice

Printing statements
To print a customer statement

To track finance charges for customers

Reversing sale transactions
To reverse an invoice

To reverse an applied customer credit

To reverse a customer's refund

To reverse a customer payment

To handle a bounced customer cheque

Reviewing your sales information
To analyse your sales activity

To change a transaction

To display a list of all sales (Transaction Journal)

To display a list of open sales (To Do List)

To list orders and convert sales orders to invoices (To Do List)

To find a recurring template

To print a list of all your recurring sales templates

To print a list of all your sales

To print a list of your sales by status

To view a sale's history

To view sales (Sales Register)

To view the amounts you're owed

Settling customer credits
To apply a customer credit (Sales Register)

To apply a customer credit (Receive Payments window)

To pay a refund (Sales Register)

To pay a refund (Receive Payments window)

Tracking bounced cheques from customers
To handle a bounced customer cheque

Tracking finance charges
To track finance charges for customers

Tracking reimbursables
To track reimbursable expenses (setup)

To bill a customer for reimbursable expenses

Tracking work on retainer
To track work on retainer using a customer credit

To track work on retainer using an order

Using recurring sales
To find a recurring template

To create a recurring template

To record a recurring transaction

To change a recurring template

To delete a recurring template