Antivirus

If you are having difficulty connecting using antivirus software refer to the table for troubleshooting tips provided in this section.

Troubleshooting Internet connection problems

If...	See...
Antivirus feature is unavailable	Antivirus feature installation problem
Antivirus Monitoring feature is unavailable	Antivirus Monitoring feature unavailable
You receive an alert about conflicting products	Resolving conflicts with antivirus products
You are unable to turn on the Antivirus or IM security features	E-mail scanning or IM Security is unavailable