FirstClass Client Help Documentation (Version 7.1) | ![]() |
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DesktopYour DesktopAll users will see the following icons on their FirstClass desktop. Each icon is a link to a conference, Address Book or Calendar to open any of them just double click on the icon.
The OU Service News conference will auto open if there are any messages that you have not read inside the conference to prompt you to read them. Inside the OU Service News conference are some subconferences, including: - Conditions of Use - this contains the most up-to-date versions of the OU Conditions of Use and Code of Conduct for FirstClass (These will automatically open for you to read when you first access your FirstClass account.) The Complaints Procedure can also be found in this conference. - New FirstClass Software - this is where new versions of the software will be posted for downloading as they become available. - Networked Conferences - this contains a selection of national/international conferences from Usenet News conferences. - LTS Applications - This conference currently contains two applications: Disk Quota Viewer - allows you to check how much disk space you have used. Missing Conferences - allows you to restore the Open University, LTS Helpdesk and Practice Conference conferences if you have deleted them in error.
There are several subconferences within the LTS Helpdesk conference, so that queries on similar topics can be grouped together. The LTS Helpdesk conference and FAQs are reserved for announcements from Helpdesk staff, so you cannot send messages to the 'top-level' conferences yourself.
You will not see course specific conferences within this area, as these are private to students and staff on a particular course.
Course-related Conferences - Users may also see a conference(s) specifically for the course(s) they are associated with. Course-related conferences will have the appropriate course code in their name. Many conferences will have a Welcome, Spirit of Conference or About this conference message in them explaining their purpose. It will probably be the first message in the conference, so you may have to scroll down the list of messages to find it. |