Secure information distribution to field support.

Background Information

ACME Ltd produces industrial electrical products. Its field support team works from a number of local offices to fix problems that occur on customer sites.

ACME's current method of data distribution to its local offices and field engineers involves a mixture of CD and online access, but this suffers from a number of critical problems.

Now ACME has learnt of a solution in SoftCD.

You can follow through the process of the publisher (ACME's IT manager in this case) deploying SoftCD in these stages:

1. Preparing to use SoftCD
2. Running SoftCD Publisher
3. The end-user's experience