OfficeTalk may be configured such that any e-mail sent and received by a particular user may be seen by any other user as history items within Contact mode. By default, a user's e-mail may not be viewed by any other user. A user's e-mail may be made publicly available, by default, by selecting the Sent and received mail is publicly available to all users by default radio button in the E-mail Access page.
If a user's e-mail is made publicly available by default, as described above, the user may still change this default option or may still mark individual messages as private. If you do not want to give users the ability to do this then uncheck the User may change default settings check box.