OfficeTalk provides functionality for writing letters to contacts based on pre-defined templates. Writing a letter to someone is simply a case of selecting the relevant contact, selecting a document template and pressing a Create Document button. OfficeTalk does the rest. Furthermore, once you have created a letter from within OfficeTalk, it becomes part of the history trail for the relevant company or contact and the letter's content is instantly accessible without having to bring up a word processor in order to view it.
Such functionality is useful for both one off letters and for standard letters, such as a rejection letter for a job candidate.
OfficeTalk will work with any word processor capable of supporting either plain text or RTF.
More:
Specifying Access Rights to your Letters
Changing the Company or Contact for a Letter