OfficeTalk provides functionality for writing letters or faxes or other such documents to contacts based on pre-defined templates. Writing a letter or composing a fax to someone is simply a case of selecting the relevant contact, selecting a document template and pressing a Create Document button. OfficeTalk does the rest. Furthermore, once you have created a document from within OfficeTalk, it becomes part of the history trail for the relevant company or contact and the document's content is instantly accessible without having to start a word processor in order to view it.
Such functionality is useful for both one-off documents and for standard documents, such as a rejection letter for a job candidate.
OfficeTalk will work with any word processor capable of supporting either plain text or RTF.
More:
Specifying Access Rights to your Documents
Changing the Company or Contact for a Document