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Customising the Contact Database

OfficeTalk lets you add an unlimited number of custom fields to both the Company and Contact records. This makes it possible to tailor Contact mode to suit the specific needs of your organisation. For example, an estate agent may wish to keep his list of potential buyers as contacts in the OfficeTalk database. The estate agent may wish to keep additional information for each of his potential buyers describing what property the buyer is seeking. Such additional information may translate to the following fields:

Field name Field type
Maximum property price Numeric
Required number of bedrooms Numeric
Desired location String selection
Is there an existing house to sell Boolean
A supervisor may extend the contact table to include these fields and may then add a page to the contact property sheet, allowing users to enter this information. Additionally, the Contact user view may be designed, as described in the previous section, such that it displays the additional custom fields.

For information on how to define custom fields and custom property sheets, see Administering Custom Data.

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