If you add a contact record whose first name and last name matches an existing contact record, OfficeTalk detects this and displays a Contact Exists dialog box.
OfficeTalk lets you choose whether or not to add the contact. Press Add Contact to add the contact. Otherwise press Do Not Add Contact.
Note: The option to check for duplicate companies and contacts must be turned on by a Supervisor from within Supervisor mode. For more information see Options for Duplicate Checking of Contacts.