Server Program alerts

Server Program alerts enable you to set server permission for a program on your computer.

Why these alerts occur

Server Program alerts occur when a program on your computer wants server permission for either the Internet Zone or Trusted Zone, and that program has not already received server permission from you.

Relatively few programs on your computer will require server permission. Some common types of programs that do are:

Chat


Internet Call Waiting


Music file sharing (such as Napster)


Streaming Media (such as RealPlayer)


Voice-over-Internet


Web meeting

If you are using the types of programs described above that require server permission to operate properly, grant permission before you start using the program. See Granting a program permission to act as a server .

If your browser does not have permission to access the Internet, you will be re- routed to the online help. To access AlertAdvisor, give your browser permission to access the Internet. See Granting a program permission to access the Internet .

What you should do

Before responding to the Server Program alert, consider the following:

Did you just launch a program or process that would reasonably require permission? If so, it's probably safe to click Yes. If not, continue.


Do you recognize the name of the program in the alert pop-up, and if so, does it make sense for the program to need permission? If so, it's probably safe to click Yes.


Click the More Info button in the alert box. This submits your alert information (for example, the name of the program and the address it was trying to reach) to AlertAdvisor, which then displays a Web page with information about the alert and the program. Use the AlertAdvisor information to help you decide if it's safe to answer Yes. For more information, see Using Alert Advisor and Hacker ID .


If you are still not certain that the program is legitimate and needs server permission, it is safest to answer No. If it becomes necessary, you can give the program server permission later by using the Programs tab. See Granting a program permission to act as a server .

How to see fewer of these alerts

If you are using the types of programs described above that require server permission to operate properly, use the Programs tab in Zone Labs security software to grant permission before you start using the program.