The reason for this is that many tenants put little thought into long-term improvements to their property. They just complain. This approach might help considerably. The government could encourage it with tax relief or similar.
Mark Dunn, 96a Cowlishaw Road, Sheffield, S11 8XH.
This money can be used either towards paying outside contractors; or for materials only if the tenants wish to do the work themselves. In practice it is only enough if the tenant does do the work.
Nicholas Saunders, top floor, 14 Neal's Yard, London WC2H 9DP (tel 071 836 9404; fax 081 379 0135).