7. What is Microsoft's year
2000 strategy for helping home and small business PC
owners?
Microsoft is committed to actively
helping home and small business customers address year 2000 issues
by increasing customer awareness and education, and by providing
resources to help customers get ready. Some of these resources
include:
Year
2000 Consumer Web site
This site has been designed to
help non-professional computer users understand the year 2000
challenge. It presents an overview of the year 2000 challenge as it
relates to the home PC, offers a course of action for addressing and
resolving these issues, and lists abundant resources for getting
ready for the year 2000.
Year 2000 toll-free phone number
Microsoft
has launched a toll-free information line for customers who do not
have Web access and would like to receive information by fax or
e-mail. This number is (888) MSFT-Y2K (or 888-673-8925).
Microsoft Year 2000 Product
Analyzer
This free software tool
from Microsoft will inventory your computer system and assess the
readiness status of your operating system and Microsoft software
programs. It will recommend actions that you should take to maximize
year 2000 readiness, with links to obtain any necessary software
updates.
Document
correction tools
Microsoft has developed three add-in
tools for use with Microsoft Excel 97 to help you scan, analyze and
revise dates in Excel spreadsheets. The Date Fix Wizard, the Date
Migration Wizard, and the Date Watch Wizard can be downloaded at
http://support.microsoft.com/support
/kb/articles/Q176/9/43.asp.
The Year 2000
Readiness and Disclosure Resource Center:
The Year
2000 Readiness and Disclosure Resource Center has comprehensive year
2000 information about most Microsoft products, and has been
translated into many languages for ease of use outside of North
America. This site is located at http://www.microsoft.com/y2k.
The Year 2000
Product Guide
If you have questions related to a
specific Microsoft product, detailed information is available at
Microsoft's online Year 2000 Product Guide, located at http://www.microsoft.com/technet
/year2k/product/product.htm.
The contents of most Product Guides have been translated into many
languages.
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