If you require help with installation or running the Reference Suite, check the Helicon web site (http://www.helicon.co.uk) for solutions to known problems, as well as answers to frequently asked questions. If your problem or question is not listed, telephone the Helicon Help Desk for advice on 01926 466929 (lines are open from 9:30am to 5:30pm, Monday to Friday; outside of these hours, a voicemail message box is available for you to leave a message), or email us at support@helicon.co.uk.
See also: Troubleshooting Guide