The shutdownreason and tickerd configuration options can be turned on or off anytime. The default autoemail.list is:
availability(compressed,encrypted): availability(compressed): availability(text): diagnosis(compressed,encrypted): availmon@csd.sgi.com diagnosis(compressed): diagnosis(text):In addition, you may want to add the following entries:
availability(text): <local_sysadmin> diagnosis(compressed,encrypted): <local_support>In the above optional entries, replace the strings <local_sysadmin> and <local_support> with the appropriate e-mail addresses for your system administrator and Silicon Graphics support representative, respectively.
If encrypted data in email is prohibited by law at your site, move addresses in "(compressed,encrypted)" entries to "(compressed)" entries.
After your system administrators receive availmon reports, they can check the latest diagnosis report, /var/adm/crash/diagreport on the system just rebooted, delete any sensitive data and use amsend to mail the filtered report to availmon@csd.sgi.com and any Silicon Graphics support address they require. If the diagnosis report contains any ICRASH, SYSLOG, HINV, VERSIONS, or GFXINFO data, use the command:
to mail the report. If there is no such data in the report, use the command:amsend -i -z -x availmon@csd.sgi.com ...
If encrypted data in e-mail is prohibited by law at your site, remove -x from the command line.amsend -d -z -x availmon@csd.sgi.com ...
Since no external report is mailed after the system reboots, system administrators need to check if the system has been down, and then check the report files to determine the reason. If the system crashes more than once before checking, old reports will be overwritten by the new ones (core dumps and icrash reports will be kept until removed explicitly). Therefore, internal report mailing is recommended for secure sites.
Diagnosis reports can be sent to Silicon Graphics using amsend. See the section titled "Using availmon at Secure Sites with Internal Report Mailing". Another method is to run amconfig to configure standard e-mail lists so that when reports need to be sent, amnotify can be used to send reports according to those lists.