Tales of Customer Service in the PDF World -- Adam's article about how two companies responded to bug reports brings up the question of whether fast turnaround for bugs actually impedes a product's development. (3 messages [1])
TidBITS Outage Causes Editors Outrage -- Would log monitoring have helped prevent the TidBITS outage last week? Readers discuss working with servers. (5 messages [2])
Peering Inside a Mobile Phone Network -- Readers react to Rich Mogull's article about the inner workings of mobile phone systems, including explaining the mystery of disappearing SMS text messages. (6 messages [3])
Windows Eudora replacement that's not Outlook? Readers wonder which email programs can replace Eudora under Windows. (6 messages [4])
iWeb blogs -- What's involved in setting up a blog using iWeb, and can it be hosted somewhere other than via MobileMe? (4 messages [5])
Using sudo from normal user accounts -- Gaining administrator privileges in Terminal is not straightforward when you're running in a standard user account under Mac OS X. (1 message [6])
On the Way Out: FireWire and Matte Screens? Readers chime in on the glossy-only screens in the new MacBook Pro and MacBook models, as well as the lack of FireWire on the MacBook. (7 messages [7])
MacBook Pro Repair Program Addresses Nvidia Flaws -- Readers' experiences with retail Apple stores versus dealing with Apple over the phone vary widely. (2 messages [8])
[1]: http://emperor.tidbits.com/TidBITS/Talk/2249
[2]: http://emperor.tidbits.com/TidBITS/Talk/2250
[3]: http://emperor.tidbits.com/TidBITS/Talk/2251
[4]: http://emperor.tidbits.com/TidBITS/Talk/2253
[5]: http://emperor.tidbits.com/TidBITS/Talk/2256
[6]: http://emperor.tidbits.com/TidBITS/Talk/2260
[7]: http://emperor.tidbits.com/TidBITS/Talk/2261
[8]: http://emperor.tidbits.com/TidBITS/Talk/2262