DeskWriter owners who have printers with serial numbers that begin with 2936 or lower should get "Free Upgrade Kit No. 02276-60106," a sheet that describes how to acquire the free upgrade kit mentioned by James Brigman in last week's article about refilling DeskWriter cartridges. James also mentioned that the ink he's found to work best for refills is Scheaffer Brand "Skrip" ink, which costs about $2 at most office supply warehouses.

Hewlett-Packard -- 800/538-8787

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