Gartner Report Followup -- Many TidBITS readers wrote to ask where they can get their hands on the report from Gartner Group Consulting Services that found Macs cheaper to support than Windows machines (see TidBITS-299). Apple apparently may not be able to make the report available online (the rights are owned by the Gartner Group), but Apple has set up an automatic voice mail system at 800/232-9335 to take requests for physical copies of the report. Apple is working on ways to get the report to folks in countries besides the U.S. and Canada - stay tuned. [GD]

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