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TROUBLESHOOT.TXT
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1996-11-13
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Banzai Bug! Interactive Preview
Troubleshoot Document
This file contains the following sections:
I. ORDERING BANZAI BUG! FULL VERSION
II. HELP AND HINTS
III. SYSTEM REQUIREMENTS
IV. FLIGHT CONTROLS
V. GROLIER TECHNICAL SUPPORT (PHONE & ONLINE)
VI. USING THE GROLIER BBS
I. ORDERING BANZAI BUG! FULL VERSION
Thanks for taking the time to play the Banzai Bug! Interactive Preview.
If you enjoyed the demo and would like to purchase the full game to get
the total experience please call 1-888-66BUGME (1-888-662-8463).
II. HELP AND HINTS
On the Menu Bar in the game you will find a HELP feature and a HINT
feature.
The HELP feature contains information about how to operate the game,
with sections on Flight Controls (Joystick and Keyboard), Screen
Configurations, and the Menu Bar. It also contains detailed information
about how to play the game.
The HINT feature contains specific information about each level,
including basic hints and special tricks.
III. SYSTEM REQUIREMENTS
To run the Banzai Bug! Interactive Preview, you must have the following:
SYSTEM:
A 100% Windows 95-compatible computer system (including CD-ROM drive,
video card, sound card, and input devices)
PROCESSOR:
Pentium 90 or higher
MEMORY:
8 MB or more RAM (16 MB recommended)
CD-ROM:
2X CD-ROM drive (300 KB/sec or higher transfer rate)
VIDEO:
Video Display Adapter with 1MB of Video RAM and capable of displaying
640 X 480, 256 color resolution (16-bit High color recommended)
HARD DISK SPACE:
1 MB free for Minimal Installation, 7 MB free for Regular Installation
OPERATING SYSTEM:
Windows 95
SUPPORTING SOFTWARE:
Microsoft DirectX(tm) Version 3 (supplied with product)
IMPORTANT NOTE: Banzai Bug! requires that your system have the latest
Windows 95 drivers that can fully support Microsoft DirectX version 3.
MOUSE:
Windows 95 compatible
SOUND DEVICE:
16-Bit Windows 95 compatible Audio card
INPUT DEVICE:
Keyboard or Joystick (2-axis, 2-button minimum; 2-axis, 3-button
recommended)
IV. FLIGHT CONTROLS
MAKE BANZAI JOYSTICK CONTROLS KEYBOARD CONTROLS
Shoot Tap Button 1 Space or F
Punch Tap Button 1 (near target) Space or F (near target)
Zap Tap Button 1 (when have zap) Space or F (when have zap)
Other Action Tap Button 1 (when indicated) Space or F (when indicated)
Look Around No Buttons Pressed
Look Up Pull Joystick Back Down Arrow Key
Look Down Push Joystick Forward Up Arrow Key
Turn Left Push Joystick Left Left Arrow Key
Turn Right Push Joystick Right Right Arrow Key
Fly Forward Use Joystick Button #2 Use Shift or D
Straight Hold Button 2 Hold Shift or D
Climb Hold Button 2+Joystick Back Hold Shift or D+Down arrow
Dive Hold Button 2+Joystick Forward Hold Shift or D+Up arrow
Bank Left Hold Button 2+Joystick Left Hold Shift or D+Left arrow
Bank Right Hold Button 2+Joystick Right Hold Shift or D+Right Arrow
Slide Use Joystick Button #1 Use Hold or Space
Forward Hold Button 1+Joystick Forward Hold F or Space+Down arrow
Back Hold Button 1+Joystick Back Hold F or Space+Up arrow
Left Hold Button 1+Joystick Left Hold F or Space+Left arrow
Right Hold Button 1+Joystick Right Hold F or Space+Right arrow
Up & Down Use Joystick Button #3 Use S or Ctrl
Up Hold Button 3+Joystick Back Hold S or Ctrl+Down arrow
Down Hold Button 3+Joystick Forward Hold S or Ctrl+Up arrow
Level Out Hold Button 1 or Button 3 Hold F, Space, S, or Control
IMPORTANT: Press Esc to Pause Game and Use Menus for other Program
Controls, including Hints and Help
JOYSTICK SETUP WITH BANZAI BUG!
For Joystick control, you must have at least a 2-axis, 2 button
joystick (a 2-axis, 3-button joystick is optimal). For specific default
joystick controls, please consult the Help feature within the game.
Joystick controls can be customized by using the Options/Control
Type/Customize Joystick Buttons menu.
If you enter the Options/Control Type section of the game and the only
device available is Keyboard this means your system is not recognizing
your joystick. If you are experiencing problems with your joystick, we
suggest you do the following:
1) Consult the documentation that came with the joystick.
2) Re-calibrate the joystick in the Control Panel/Joystick section of
Windows 95.
3) Make sure the game is set to 'Joystick Only' or 'Keyboard and Joystick'
in the Banzai Bug! Options/Control Type menu.
SPECIFIC JOYSTICK ISSUES
Microsoft Sidewinder Pro 3D
If you are using the MS Sidewinder Pro joystick, be sure to go to the
Control Panel/Joystick section of Windows 95 and calibrate it before
playing the game. Also, when calibrating the joystick, make sure the
Rudder option is checked.
* Before you install the SideWinder 3D Pro software, check the Control
Panel to make sure it includes a joystick icon. If not, your game
port may not be functioning properly. Refer to your Microsoft Windows 95
documentation for help adding or configuring your game port.
V. GROLIER TECHNICAL SUPPORT (PHONE & ONLINE)
If this file and the help file (reached via the Help menu in the
Banzai Bug! program) fail to resolve any problems you are having, you
can contact our technical support team at:
203-796-2536 (voice - toll)
203-797-6872 (BBS - see below for more info.)
203-797-3835 (FAX)(Address the fax "Attention: Tech Support")
Via the Internet:
Grolier Home Page: http://www.grolier.com
email: techsup@grolier.com
By Mail:
Grolier Interactive
Attn: Technical Support
Sherman Turnpike
Danbury, CT 06816
VI. USING THE GROLIER BBS
GENERAL INFORMATION ABOUT THE GROLIER BBS
Contact Grolier by modem 24 hours a day! Grolier Interactive offers a
Bulletin Board Service (BBS) to better meet your technical support
needs.
You can use the BBS to send our Technical Support team messages
concerning any problems you encounter. In most cases, you will receive
a response to your question within one working day. To read our
response to you, simply call the BBS the next day. If we have
responded, you will automatically be notified at the time you connect.
Please remember the ID and PASSWORD you use when you leave us your
message. In order to receive your reply, you will have to log-on using
the same ID and PASSWORD.
WHAT YOU NEED TO KNOW TO CONNECT
Our BBS number is 203-797-6872. You will need a 2400bps or higher
speed modem to access the board. Set your communications software to
DATA BITS=8, PARITY=N, STOP BITS=1.
The Windows 95 communications program is called HyperTerminal and is
located in the Accessories group.
GROLIER ON THE INTERNET
Grolier's World Wide Web site offers visitors in-depth information
about Grolier products. The Internet address is http://www.grolier.com.
To e-mail a question to Technical Support, the e-mail address is
techsup@grolier.com
PUB1