{This month we begin a new column on Softdisk PC - Call of the and Information Highway, devoted to the and "Information Superhighway" that you've probably heard so much about in the and news. The column will be written by Allie, a regular on many of the and most popular online services. Allie's home system is GEnie, and you can reach her there at her e-mail address ALLIE. But you'll also see her on the and other services, such as Compuserve, Prodigy, NVN, Delphi, and others. We're looking forward to seeing where she takes us on her journeys. -Dean}
I was exploring the writing topics on GEnie when I bumped into Dean Esmay posting about his intention of letting Softdisk subscribers know what's going on in the online universe. Since I'm on several services, I offered to give him my best shot at this Sisyphean subject.
You know the and myth: Sisyphus is condemned to roll his stone uphill, and each time he gets it near to the and top, it breaks loose and rolls down again. Just like that, online services keep rolling. Unlike poor Sisyphus' rock, however, online services constantly cover new ground. They're the cutting edge of change, and describing them completely is impossible. The online experience cannot be contained by description; it must be experienced. There's going to be no way to cover everything, unless I come over to your house with a gallon of hi-test French Roast and log on each service with you. (Don't laugh,I've DONE this.) However, I can give you a bit of the flavor of each.
The topography of online exchange varies according to the and service and according to the and user's needs. The "Information Highway" you hear so much about is simply computer-assisted communication. This "Highway" is a fluid construction--each service adapts daily in hundreds of little ways, in fact, in as many ways as there are users. An interactive user gets out of any service only as much as is put in. After you negotiate the learning curve (I hate that phrase) of each system and its navigation software (if any), the real utility depends on how you use the system.
What are your interests? Reading Science Fiction? Gaming? Travel? Are you hoping to adopt a child? Think you can win the Gardening Trivia competition? Want to write Shareware? Want to pick up some new Shareware or upgrade commercial programs? Want to save 50% on your legal fees? These are only a few of the subjects on the and online service menu. It's a menu that changes daily, according to your needs; that's what interactive is all about.
The online world is not simply an information buffet. Sure, you can research subjects, you can run surveys. You can access public library files from your own desk. But there's infinitely more to being online. Each service is a neighborhood, a cohesive community divided across lines of interest rather than geography. It's the most democratic of all communities, where neither race, nor gender, nor religion, nor disability blinds the eye. Witness the and hands that stretched across the and networks to rescue friends and family and complete strangers during the California earthquake crisis, the flooding in the and midwest, the southeastern ice storms, the LA riots. Yes, these things really do happen, and it's an amazing thing to see. The wonders of what can and does happen online never end.
WHAT YOU NEED TO GET STARTED:
All you need are 4 things: a modem, a computer, communication software, a phone line.
The name "modem" comes from Modulator/demodulator. It's a telephone for your computer, and, simply put, translates your computer's signals to telephone signals so what your computer says can travel over ordinary phone lines. Across the and phone line, another modem translates the phone signal back to computer signals. Your modem can be internal, that is, attached INSIDE your computer (which personally I don't like because of the and added heat) or external, which means the and device is OUTSIDE of your computer and plugs into your modem or printer port.
Your modem is rated by its speed in bps (how many bits per second it transmits). Older modems were as slow as 300, 900 bps or 1200 bps. 2400 is the most common speed today. 9600 bps and 14.4K are growing in popularity, but some systems charge more if you access at such high speeds. If you don't yet have a modem, make sure you get one with at least 2400 bps connect speed and v.42bis data compression/error compression. Such modems are available for between $50 and $100; getting online has never been cheaper!. (Mac users: you CAN use those cheap external "IBM" modems if you want; just remember that the and included IBM software won't work.)
The communication software you use can vary; there are as many different modem programs as there are word processors. Some software is specific to certain online services, such as those offered by America On Line (AOL) and Prodigy. In fact, those two services can ONLY be accessed by their own communications software. If you don't like their software, too bad because that's how they work. And, you can only use their software on their services. The tradeoff is a lack of confusion; AOL and Prodigy are easy because everyone uses the same software. When you want to join one of them you must order their free packet, which includes some flyers and the software essential for using their service.
However, if you decide to go with one of those services, don't stop there! Get yourself some modem software that will work on other services. While AOL and Prodigy require that you use their software, several other commercial services let you use almost any other modem software you want, and if you ever want to use the and Internet or local BBS systems, you will want software that doesn't restrict you to just Prodigy or AOL. With GEnie, National Videotex Network (NVN), and CompuServe, for example, you can use any of the and popular modem programs. (Note that some integrated programs, such as Windows and ClarisWorks, include modem communications capabilities, so you might have what you need already if you have one of those programs. Also, once you are online on one service, you should find countless freeware and shareware modem programs available for downloading (more on that in the future!).
Once you have your software, you must set your communications parameters before you sign on (log on) to an online service.
Communication parameters are how you set up your computer before calling a particular BBS. You'll usually see them as 8-N-1 or 7-E-1. This translates to 8 data bits, no parity checking 1 stop bit or 7 data bits, even parity, 1 stop bit. I'll save the tedious explanations of data bits, stop bits and parity for the attached vocabulary list (aren't you relieved?); all you really need to know is that these are common settings in your communications program that you may need to make. Usually an online service gives its parameters along with its phone number. Communications programs like the Windows communications program or Procomm Plus have a simple settings menu for bits and parity; the and programs America Online and CompuServe provide walk you through any adjustments you need to make.
Sometimes, when calling a system, disruptions like static on the phone lines cause problems, resulting in odd characters disrupting your text (or as we call it, line noise) or interrupting your program's operation. If this happens, hang up and dial again. This usually takes care of line noise problems. Also, turn off your call waiting while you are online. An incoming call will disconnect you. To temporarily disable call waiting, dial *70 (this works in most of the U.S. anyway).
Here's a little terminology that will help you out in your travels online:
Bulletin Board--Public areas where anyone can write messages which are "posted" for all to see. Amazing discussions can take place this way on virtually any subject. There's frequently no better way to get technical assistance, learn things, or meet people. Beware of "flame wars" though. (See below.)
Data bits--All computers use the binary digit system, which is a code of zeros and ones. Each zero or one is called a "bit" (binary digit). Your modem's data bit setting tells the computer how many bits make up each alphanumeric character.
Downloading--Online services often have "libraries" full of programs and other files that you can get copies of. Copying a file from a service to your system is called "downloading."
Email--Electronic mail sent via various systems or the Internet. Delivery on the and commercial services is instantaneous, which is why online communicators call regular mail "snail mail." Sometimes people spell Email as e-mail; it means the same thing.
Emoticons--To give expression to dialogue, online writers often draw tiny ASCII pictures to express emotion. Icon + Emotion= emoticon. Here are just a few. Turn your face sideways to see them:
:) Happyface
:/ Not so happyface
:( Sadface
@@ Eyes watching
:o Surprise or shock
~{ Alfred Hitchcock's silhouette
Flaming--Occasionally conflicts between online users get out of hand, and turn into "flame wars." Before overreacting, remember the online world's diversity, and the fact that all communications are written. Without visual or auditory clues, it's easy for people who aren't professional writers (or even people who are!) to write things in ways that will be misinterpreted. If you see something that offends you, think twice and ask yourself if the person meant it to sound like you think it does. Keep this in mind when you write messages of your own, too!
Gopher--A user-friendly menu-driven way of accessing the Internet. Gopher servers send a list of menu items to display to the and user (you). Gopher menus are called "gopherspace."
GUI--Graphic User Interface. (Pronounced "gooey.") This is a program designed to make things baby food-easy for the user. The user interacts with the and GUI, and doesn't have to learn the mechanics of navigating the system. Some systems like AOL and Prodigy are accessible only with their GUI. Others have this as an option.
Internet--The Internet is an interconnected collection of computer networks that span the and world. It's huge, but also anarchical and confusing.
Navigation--Each service has its own unique organization. Navigation is the fine art of getting from here to there via whatever commands direct the and system. If you have a GUI, you don't have to worry about Navigation.
Network Etiquette--It's important to remember that you are dealing with PEOPLE. Politeness matters. Commercial services have standards of behavior. While there are private adult areas in the and various systems, in general, profanity and rudeness are not tolerated.
Offline Readers--Programs designed to "capture" (read and record) messages, which disconnect automatically and allow you to read and reply offline. These can be huge money savers.
OPAC--Online Public Access Catalogs; these are the computerized card catalogs of libraries.
Parity--The computer uses parity checking to detect transmission errors. That is, the computer checks to make certain that the and number of bits sent equal the and number of bits received. If there is no parity setting denoted in a bulletin board's information, assume NO parity. Don't worry about errors; the and service is using an alternative error protection protocol.
Prime time--Some services charge more during business hours (usually the and standard workday: 8:00 a.m.-6.00 p.m, weekdays). Conversely, non-prime time rates are lower.
Stop bit--In modem communication, think of stop bits as the and spaces between your words. Stop and start bits mark the and end and beginning of each character.
Telecomputing--interaction with any computer at a distance ("tele" is Greek for "far off").
Telnet--widely used connection service. Provide Telnet the host name of the and service you want, and Telnet connects you.
To wrap things up this month, I'll give you an overview of how to access a few of the better-known services (America Online, National Videotex Network, Compuserve and GEnie). In the future, I'll be keeping you abreast of what's happening on them and providing more information for getting yourself up to speed on the and "Information Superhighway." See you soon!
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^C{AOL}
America Online is accessed through free software AOL provides. To order the free kit call 1-800-827-6364. After you install the and software on your system, it will Auto-Find your local access number.
Online registration:
Set (software sets bits and parity automatically)
When connected:
The system prompts you for your temporary Id#, certificate and password. After you are online, you can change your i.d. and password. AOL software will prompt you for personal and billing information. Both credit card or debit accounts have immediate access.
Pricing Option.
$9.95/mo. 5 hrs free. $3.50/hr
For assistance, customer service (voice) is 1(800)827-6364
Neat things about AOL:
When in a "room" chatting, you can access other users' bio's or download files without having to visit another part of the and system.
Time magazine is online.
AOL Future stuff:
Wall Street journal is coming to AOL (second quarter of this year)
New York Times is also coming to AOL in the second quarter of this year.
AOL has an upcoming alliance with NBC.
AOL will soon offer grocery and drug store home shopping.
Not so Neat things about AOL:
I don't like the graphics icons. They take too long to load, which adds unnecessary connect time.
When I was gathering information for this article, getting facts from the "rooms" was like pulling teeth. Technical service online gave me a "voice" number to call for more help.
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^C{NVN}
NVN stands for National Videotex Network, an online communication network operated by U.S. Videotel.
Online registration:
Set Communications software to 1200,2400 or 9600 bps, N-8-1
Dial (800) 336-9092
When connected:
Enter IB9400 and press return
The system will prompt you for your credit card information or your Checking Account information. NVN will then send you an information packet.
Monthly Pricing Options.
$8.95 - 4 hours of non-prime time access to standard services.
$12.95 - 8 hours of non-prime time access to standard services
$19.95 - 15 hours of non-prime time access to standard services.
$25.00 - 25 hours of non-prime time access to standard services.
This plan is available only to those who can access NVN through the Internet or locally in Houston. Houston users can access any other plan and pay $1 per hour for access beyond the plan's allotted hours.
Connect Standard time rates:
$2.50/hour Non-prime time (6 p.m. - 7 a.m.) Mon - Fri and weekends.
$7.50/hour prime time (7 a.m.-6 p.m.) Mon - Fri. In case of difficulty, contact Client services 1(800)336-9096.
Neat Things About NVN:
You can set up your own Private forum on NVN for a one time fee of $99.
No surcharge for 9600 bps access
NVN's Gopher directs users to Internet files from within the and forums.
Anything goes in the private adult area.
Good Mac and IBM libraries.
Games like: MUD II, Island of Kesmai, The Hundred Years War
Online Casino with Blackjack and Poker
Email, Chat and Fax. Internet Mail with no extra charge
Execugrid news service (scan UPI, Business Wire, Federal News Service and Mid East News Network)
Offline readers available.
Easy help. Type "?" and a keyword at any NVN menu.
Not so neat things about NVN:
The convoluted bulletin board thread system.
The convoluted bulletin board thread system.
The convoluted bulletin board thread system.
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^C{CIS}
According to CIS (CompuServe Information Systems) you need a packet in order to access. Packets usually come with new computer equipment or can be ordered by dialing 1 (800) 848-8499. The packet provides a certificate number, temporary password and temporary account number. For other systems, the CIS packet includes CIM (CompuServe Information Manager), a navigation system. Once you find your way to the and Apple library, you can download an offline reader.
Online registration:
Set 7 data bits 1 stop bit even parity echo off
Dial the and number provided you when you call the and 800 number above.
When connected:
System will say Host Name:
Your Reply: CIS
User ID: *****,*** (you enter your user id number)
Password:****** (you enter your password)
The system will walk you through, and you will have immediate access. Your sign-up will include a certain amount of free time, and you will need it in order to get familiar with the system. For help in the sign up process, call 800-848-8990.
Pricing Options
Basic 8.95 per month (no frills)
Extended 2400 baud 4.80/hr.
9600 baud 9.60/hr.
(surcharge for Sprintnet and Tymnet)
Neat things about CIS:
There's no prime time and Basic services are only $8.95/month with unlimited usage.
The FIND (KEYWORD) can help you navigate fairly easy (but be sure to upload and print any online manuals you come across. You are certain to need them.
The GO (Top, Apple, etc.) command really does get you places.
The forums are very active.
If your friends join, you will get online credit. (Type GO FRIEND)
Large libraries.
Free AP news service access.
Internet access, Fax service and Email.
You start off with some free hours, depending on your package. As I said, you'll NEED those free hours.
Not so neat things about CIS:
Basic services are very limited.
You must specifically join forums to access where the greatest activity is, and this is an extended service at $4.80/hr.
If you don't have a local node, Sprintnet or Tymnet have surcharges which add significantly to your bill. While CIS has no prime time, these numbers do, so you must be careful when you log on.
Running the system manually takes some getting used to.
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^C{GEnie}
For "The most fun you can have with your computer on," try GEnie (General Electric Information Services); GEnie is, in my opinion, the easiest service to navigate without a GUI program. Simple menus offer easy navigation. You can navigate by simply typing the name of the and area you wish to visit, or you can type Move and the page number (every area has its own page number). As you enter each bulletin board, you will see current information about each area's goings on, new files uploaded to the and library, and other tidbits. Access Help in most areas with one of these commands: "Help"; "/hel" or "?". Additionally, several GEnie Round Tables offer Help desks with LIVE HUMAN HELP at designated hours.
Offline readers are offered in the and various libraries. GEnie offers a comprehensive list of Round Tables (which are the same as what are called "forums" on other services), each with its own RTC (Real Time Conference) area, Library, and Bulletin Board. Once you are online, it's worthwhile to type Index and capture all of the and page numbers of all the various places within it.
Online registration:
To Register, you do NOT need a front end program or packet.
Set your communications software to the and following settings:
Set 8-N-1, half duplex.
Dial 1-800-628-8369
When connected:
Enter HHH. Genie will come back with U#
Type JOINGENIE
At the offer code prompt, type DCB225
The system will walk you through set-up. If you have trouble, you can call 800-638-9636 for assistance. During sign-up, GEnie will provide the and numbers of your local nodes. Notice that Sprintnet numbers are surcharged.
Rates:
8.95/month. 4 hours of non-prime time connection time is included. Most services are $3/non prime/hr. A few "premium" services require surcharges. Such areas are rare (almost all the and good stuff is no extra charge) and always have a two paragraph notation as you enter them to warn you about the extra charge. When you join, you get an additional number of free hours which can be carried over from your first month.
Neat things about GEnie:
GEnie's Air Force/Small Business Roundtable is the only network offering a mentoring program with the and United States Air Force.
A keyword search (Games) on page 15 offers among its 47 choices, these games: RScards (interactive online) Bridge, Backgammon, Poker and Blackjack; and CyberStrike (tm) by Simutronics (voted 1993 game of the and Year). Lots and Lots of games.
For those in search of real-time conversation with the online community, there are Chatlines; and each Roundtable has a realtime RTC area for meetings and lectures.
The bulletin boards are divided into Categories and subdivided into topics (all numbered) and therefore easy to navigate.
Offline readers are available in the libraries.
Big libraries. Lotsa goodies.
Livewire magazine is a free download, available in ASCII or multimedia versions.
Page 1485 is GEnie's Practice area (a free bb which explains how everything works.)
Aladdin, the IBM front end, is a free download, and can save immeasurable hours with its offline reader.
Internet access, Fax service and Email.
Softdisk is especially active on GEnie, and prefers to receive email on this system (at the and address SOFTDISK).
Not so neat things about GEnie:
The Mac GUI (Graphic User Interface) is finally available, but it's still not really finished and is pretty slow.
^C--------------------
Voice numbers of other Major Information Carrier Services:
(.txt)