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1993-07-12
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AVANTI LIVERY LINES, INC.
219 First Ave.N #200
Seattle, WA 98105
(206) 658-0000 1-800-324-1021
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July 8, 1993
Marcia Winslow
Special Events Coordinator
KLEIN FASHIONS
300 Stone Avenue Way
Seattle, WA 98067
Re: Proposal for transportation for August 2-4 Buyer's Seminar
Dear Ms. Winslow:
Thank you for working with us to define the transportation needs
of your Buyer's Seminar. The transportation proposal you
requested is enclosed.
In a project involving so many people there will be last-minite
changes, so we want to increase your flexibility. Therefore, you
many cancel limosines at no charge on two hours notice; we will
not require the 24 hours mentioned in your letter of July 10.
Similarly, buses may be cancelled without charge on three days
notice, not ten days.
We will of course follow your wishes regarding pickup at SEATAC,
but we feel it is our responsibility to KLEIN FASHIONS to advise
you against the idea of assigning one limousine to pick up two or
three people arriving within 10-15 minutes of each other. Our
twenty years of experience tell us this looks good on paper, but
won't work. Why not?
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*Planes arrive early and late. There is no way to know
sufficiently in advance which buyers will actually
arrive within 10-15 minutes of each other.
*Arrival time refers to touchdown on the runway. The
plane taxis to a jetway (if one is available),
passengers deplane, and baggage is unloaded and sent to
a luggage carousel (if available). This process can
take from ten minutes to one hour. Passengers who
arrive within one minute of each other frequently end
up ready to leave the airport 45 minutes apart.
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KLEIN FASHIONS' purpose in picking up the buyers by limousine is
to create a favorable initial impression. We want to help you do
this, but having a buyer wait an extra half hour for someone
else's luggage will work against our efforts. Of course, where
passengers are coming in on the same flight, we should pick them
up as a group.
Sending limousines to meet each incoming flight will eliminate
the need for most coordinators beyond the first, complimentary,
one. Drivers will meet buyers at the gate, conduct them to the
luggage area, help them with their luggage, and escort them into
their limousines. By eliminating the need for most coordinators,
providing the buyers the greatest comfort and convenience will
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also produce savings for you.
None of the above points applies to taking buyers from the hotel
to the airport on August 4 or thereafter. When departure times
are close, please group buyers to maximize your savings by using
as few limos as possible.
Please call me or Lucia Sabatini if you have questions about any
point in our proposal.
Our whole team at Avanti Livery Lines in looking forward to
helping you and KLEIN FASHIONS make the Buyer's Seminar a great
success.
Sincerely yours,
Nicholas Avanti
President
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PROPOSAL
TO MEET THE TRANSPORTATION NEEDS
OF THE KLEIN BUYER'S SEMINAR
AUGUST 2-4, SEATTLE
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Submitted to: Marcia Winslow, Special Events Coordinator
Submitted by: Avanti Livery Lines, Inc. (Lucia Sabatini, Manager)
Date submitted: July 16, 1991
Overall purpose
To create a favorable impression among KLEIN FASHIONS' guests by meeting
their transportation needs with comfort, convenience, courtesy, and luxury,
from the moment they arrive at the airport, until the moment they leave for
home.
Schedule of services
August 2, 1991
We will pick up the buyers on their arrival at SEATAC in stretch limousines
or luxury sedans. (We will create a pickup schedule based on the flight
arrival information you have already provided and changes, additions, and
deletions you will provide.) A driver or coordinator will meet buyers at
the gate, escort them to baggage claim, assist them with their luggage, and
escort them to their limousine. The driver will then take the buyers to the
Westin Hotel.
About 5 p.m. (exact time to be specified by KLEINS FASHIONS): We will
provide deluxe buses (seating up to 49 people) to transport approximately
170 guests from the hotel to Ray's Boathouse Restaurant, in Ballard. The
buses will park and await the end of the evening's program, about 9:00 p.m.
The buses will then transport your guests back to their hotel. A
coordinator will assist your guests in boarding the buses at the hotel and
will dispatch the buses to Ray's. He will perform the same function at the
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restaurant for the return trip.
August 3, 1991
About 6:00 p.m. (exact time to be specified by KLEIN FASHIONS): We will
provide deluxe buses to pick up approximately 175 guests at the Westin
Hotel and transport them to the Seattle Center. The buses will park at the
designated parking area and wait until about 10:00 p.m., when the guests
will be transported back to their hotel. A coordinator will assist your
guests in boarding the buses at the hotel and will dispatch the buses to
the Seattle Center. He will perform the same functions at the Center for
the return trip.
August 4, 1991
For guests staying later than August 4, we will provide the same service
described under August 4. KLEINS FASHIONS will provide a schedule of
departure times for each day.
August 5 through August 9
We will pick up the buyers and transport them to SEATAC in stretch
limousines or luxury sedans. KLEINS FASHIONS will provide a schedule of
departure times before August 4.
Personnel
Each coordinator and each limousine or luxury sedan driver will wear a
black or dark-blue suit, white shirt, black tie, and black shoes.
Each driver is an experienced, licensed chauffeur.
Vehicles
Stretch limousines are 1990 or 1991 Cadillacs or Lincolns. Each has a bar,
a cellular telephone, air-conditioning, and luxurious appointments.
Luxury sedans are 1990 or 1991 Cadillac Fleetwoods or Lincoln Town Cars.
Each is air-conditioned, luxuriously appointed, and equipped with a
cellular telephone.
Avanti Livery Lines, Inc.
Thank you for the opportunity to submit this proposal. We have served KLEIN
FASHIONS for years, so you are familiar with our high-quality, cost-
effective, reliable service. We value our association with you, and we are
confident that we can help make your Buyer's Seminar a success.