Labels:text | screenshot | font | number | parallel OCR: DESKTOP SOFTWARE VENDORS GO ELECTRONIC Electronic Support Services Offered CompuServe Forum 100% Fax-back 100% CD-ROM Knowledge Base 71% Internet Services 71% Bulletin Board Systems 57% E-Mail Tech Support 43% Notes Servers 41% SOURCE: DATAQUEST, 1995 Answers Online. Desktop software suppliers continue to beef- up their electronic support. All respondents to a 1995 Dataquest survey offer a CompuServe forum and fax-back capabilities.
