Labels:text | screenshot | diagram OCR: User Processes Application Code Client Database Server Dispatcher Processes Shared-Server Oracle Server Code Processes Request Queues Response Queues System Global Area Oracle Background Processes FIGURE 4 The MTS architecture. A network monitoring process called a listener manages the connection of multiple clients to an indi- vidual dispatcher. The dispatcher uses a shared-server process to send its request from a request queue in the SGA. The server process responds to the database request using the same request queue.