Phoenix Rising BBS/phoenixrising.zip/phoenixrising/tele-dig/td14-043.txt

Text File | 1994-01-26 | 28KB | 598 lines

TELECOM Digest     Wed, 26 Jan 94 11:00:00 CST    Volume 14 : Issue 43

Inside This Issue:                          Editor: Patrick A. Townson

    Administrivia: Some Bugs Still Not Removed (TELECOM Digest Editor)
    Mobile Phones in Finland (Juha Veijalainen)
    Book Review: "X Window System" by Scheifler/Gettys (Rob Slade)
    SprintLink PLUS Announcement (Les Reeves)
    Earthquake Update (Sources at GTE, via TELECOM Digest Editor)
    More Earthquake News (Michael J. Graven)
    Re: Announcing NetworkMCI (David Mullens)
    RCF and Data Xfer Rates ([e-mail])
    Re: Sprint (Dvorak) Modem Offer (Randy Gellens)
    Please Explain CLLI (Thomas Diessel)

TELECOM Digest is an electronic journal devoted mostly but not
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                 * [e-mail] *

The Digest is compilation-copyrighted by Patrick Townson Associates of
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long distance resale services including calling cards and 800 numbers.
To reach us:  Post Office Box 1570, Chicago, IL 60690 or by phone
at 708-329-0571 and fax at 708-329-0572. Email: [e-mail].

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TELECOM Digest is gatewayed to Usenet where it appears as the moderated
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should not be considered any official expression by the organization.
----------------------------------------------------------------------

From: TELECOM Digest Editor <[e-mail]>
Subject: Administrivia: Some Bugs Still Not Removed
Date: Wed, 26 Jan 1994 10:00:00 CST


Most of you know I was offline over last weekend as a result of a
new machine being installed here to replace the old 'delta'. The
new machine is super-fast, even with a large number of users on line
and some rather large tasks all going on at once. The trouble is,
there seem to be some nasty little misunderstandings between myself
and *it* in the way it deals with backslashes, dots, things to do
with awk, gawk, nawk and similar, and every day I am finding new
problems. The latest is that probably some mail is getting lost in
the middle of the scripts I use to filter incoming stuff by file
category. The mail has been very light the past couple days, and
the autoreply script has been triggering at its usual pace but with
nothing to show for it in the incoming queue much of the time. I
am looking into it and have requested professional help from the
sysadmin here. Have patience please.


PAT

------------------------------
From: [e-mail]
Date: Wed, 26 Jan 1994 10:42:00 GMT
Subject: Mobile Phones in Finland


This information is from Kauppalehti (daily economic newspaper) and
Helsingin Sanomat (daily newspaper).  It's probably based on a Telecom
Finland press release.  Some fast facts

- Finland has about 500 000 mobile phone subscribers (ARP and NMT analog
  nets, both GSM nets).  Per capita that's the highest number in the
  world (95 / 1000 people), Sweden is second.  USA was not listed.

- 10 % new subscribers last year chose GSM, 77 % NMT-900 and 13 % NMT-450

- out of 450131 Telecom Finland subcribers about 2 % use GSM, 59 % NMT-900
  and 39 % NMT-450

- 30 % of new subcribers are expected to choose GSM this year instead of NMT

- 14 % of subscribers are private users, but nearly 50 % of new users
  aquire their mobile phone for private use.  It's quite often cheaper to
  get a mobile phone than a normal phone.

- Telecom Finland has 420 GSM base stations; they plan to increase the
  number to about 900 by the end of this year  (since they also plan to
  invest 300 M FIM (about 54 M USD) mainly to their GSM net, you might
  assume that one GSM base station costs about 625000 FIM (112000 USD))

- short messaging -, fax - and data services should be available on
  GSM this year (some of them even this spring, depending on the status
  of GSM phase II standardisation).

Unfortunately I've not seen similar press releases for Radiolinja Oy,
the other GSM operator.


Juha Veijalainen    4ge system analyst, tel. [phone]
Unisys Finland    Internet: [e-mail]

------------------------------

Date: Wed, 26 Jan 1994 09:00:15 MDT
From: Rob Slade <[e-mail]>
Subject: Book Review: "X Window System" by Scheifler/Gettys


BKXWNDWS.RVW  931203

Digital Press
PO Box 3027   One Burlington Woods Drive
Burlington, MA   01803-9593
800-DIGITAL (800-344-4825)
"X Window System", Scheifler/Gettys, 1992, EY-J802E-DP-CRE
[e-mail] [e-mail] [e-mail]


I am glad there is X.  I use it every time I have to explain
"client-server" or "distributed processing" to anyone.  Because X
works backwards.

Most people, no matter how carefully you explain the client-server
concept, get hung up on the notion that the "server' is always "the
big box," "their box," or "the far away box," with the "client" being
"the small box," "my box," or "the close box."  This is because most
examples have to do with services that involve "their" file server, a
"big" compute server, or a "far away" data base server.  It is
extremely useful to be able to describe the user interface as a
service which other computers use as clients.

Here, then, is the definitive guide to programming with X, or, more
formally, the "X Window System", or, more commonly but less properly,
X-Windows.  (I had originally assumed that this latter reference was
possibly due to some confusion with the Digital specific
implementation and extension, DECWindows.  Digital equipment and
personnel have played a large part in the birth and development of X.
However, Robert Scheifler saw references to X-Windows before the
DECWindows product existed, and thinks it must be due to an assumption
that the naming followed the "Microsoft Windows" form.)

Part of the popularity of X is the fact that there is a considerable
library of routines ready made for implementing X systems.  Part one
of the book, therefore, starts with sixteen chapters detailing the
available libraries by function.  Part two then defines the formal X
Window System protocol.  Part three deals with inter-client
communications conventions, while part four discusses fonts.  There
are nine appendices and a glossary.


copyright Robert M. Slade, 1993   BKXWNDWS.RVW  931203
Permission granted to distribute with unedited copies of the TELECOM
Digest and associated newsgroups/mailing lists.

DECUS Canada Communications, Desktop, Education and Security group newsletters
Editor and/or reviewer [e-mail], [e-mail], Rob Slade at 1:153/733
DECUS Symposium '94, Vancouver, BC, Mar 1-3, 1994, contact: [e-mail]

------------------------------

Date: Wed, 26 Jan 1994 15:38:08 PST
From: Les Reeves <[e-mail]>
Subject: SprintLink PLUS Announcement


                    SPRINTLINK PLUS LETS USERS CREATE
                   VIRTUAL PRIVATE NETWORKS ON INTERNET

         WASHINGTON, Jan. 19, 1994 -- Sprint today introduced
    SprintLink PLUS(SM), the first commercial internetwork service
    that allows personal computer users to easily create virtual
    private data networks with their suppliers and development
    partners worldwide using the Internet -- the global network of
    more than 12,000 networks and millions of users.

         Sprint will demonstrate SprintLink PLUS directory and
    security features for the first time at the Communications
    Networks industry trade show Jan. 25-27 at the Washington,
    D.C., Convention Center.

         SprintLink PLUS lets industry-specific applications, such as
    collaborative engineering and design, run over the Internet.  It
    also simultaneously offers directory, security and other
    value-added services.

         Using the service, for example, a group of specialized
    engineers from companies worldwide could form a "virtual
    corporation" and work cooperatively over the Internet on a design
    for new aircraft.

         Through their UNIX workstations, IBM PCs with Windows(TM)
    3.1, or Macintosh computers, members would connect to the
    engineering network through a sign-on procedure that controls the
    level of access based on the user's ID and password.  Once on, the
    engineers have the capability to simultaneously gain access to
    public databases or component libraries, in addition to private
    information such as the aircraft design.

         SprintLink PLUS is the first product of Sprint's alliance
    with the information technologies development consortium
    Microelectronics and Computer Technology Corp. -- also known as
    MCC -- to develop electronic commerce applications on the
    Internet.  SprintLink PLUS combines Sprint's public data Internet
    service -- SprintLink(SM) -- with MCC's Enterprise Integration
    Network.  EINet(TM) is an advanced communications infrastructure
    that helps users locate the information they need and create a
    secure environment for conducting transactions while also
    providing other key value-added services.

         SprintLink PLUS value-added services initially will include:

         o Directory Services -- SprintLink PLUS Directory Services
    make it possible to "look up" information in an integrated data
    network environment as easily as flipping though a phone book. In
    the engineering example, component libraries could be sorted by a
    number of criteria, such as by manufacturer, type, speed or price.

         Using the content-based directory, users can retrieve
    information by using simple keywords, phrases or questions.  The
    service lets users easily canvass thousands of sources of on-line
    information such as books, journals, magazines, financial
    information and library catalogues.

         o Security Services -- SprintLink PLUS Security Services let
    users safeguard proprietary directory and other information
    against unauthorized access.  Users decide on a need-to-know basis
    who should be able to browse, access and retrieve the
    organization's information.

         Security Services protect against Internet security breaches
    through a two-step identification process: User Authentication and
    Access Control.  In the first step, the service verifies the
    identities of authorized users on both ends of a transaction
    before allowing any user into the system.  The second step --
    Access Control -- lets the organization pre-define which data are
    available and to whom.

         In addition to the directory and information services,
    SprintLink PLUS will soon offer advanced electronic mail
    services for secure text, voice and video, and financial
    settlement services for electronic payment for goods and services.

         Sprint is the "one-stop-shop" for SprintLink PLUS, providing
    around-the-clock network management for all connections,
    management of routers and associated communications links, and
    customer service support.  Additional services include customer
    consultation, training and acting as a trusted intermediary to
    manage customer access databases.

         Sprint is a diversified international telecommunications
    company with more than $10 billion in annual revenues and the
    United States' only nationwide all-digital, fiber-optic network.
    Its divisions provide global long distance voice, data and video
    products and services, local telephone services to more than 6
    million subscriber lines in 19 states, and cellular operations
    that serve 42 metropolitan markets and more than 50 rural service
    areas.

    *    EINet is a trademark of the Microelectronics and Computer
    Technology Corporation.

------------------------------

Date: Wed, 26 Jan 1994 09:00:00 CST
From: TELECOM Digest Editor <[e-mail]>
Subject: Earthquake Update


The following is a message as it was received here a few days ago
but I held off using it awhile because someone at GTE called me on
the phone asking me to use the 'official to the public' version of
the same thing. That person said the PR Department would be contacting
me, but thus far I have heard nothing more; so here is the version
I got from the 'underground' :) -- one of my various contacts at
the company.

                          -------------

THE FOLLOWING IS ANOTHER IN THE SERIES OF UPDATES THAT RELATE TO THE
CATASTROPHIC EARTHQUAKE THAT STRUCK SOUTHERN CALIFORNIA AT 4:31AM PDT
ON JANUARY 17, 1994.  WE CONTINUE TO EXPERIENCE FREQUENT AFTERSHOCKS.
A LITTLE AFTER 1:00 PM PDT TODAY, THE AREA WAS ROCKED BY TWO STRONG
AFTERSHOCKS.


STATUS AS OF 5:00PM PDT - JANUARY 19, 1994

I.  EMPLOYEE ISSUES

        OUR EMPLOYEES ARE BEGINNING TO RETURN TO WORK IN THE BUILDINGS
    IMPACTED BY THE EARTHQUAKE.  EMPLOYEE SAFETY REMAINS PARAMOUNT AS THEY
    RE-ENTER THE FACILITIES AND BEGIN WORKING.

    THEY HAVE BEEN SUPPLIED WITH SAFETY EQUIPMENT SUCH AS HARD HATS AND DUST
    PARTICLE MASKS CONSISTENT WITH GTE SAFETY PRACTICES.

        WE HAVE MADE ARRANGEMENTS TO OFFER BUSING FROM THE ANTELOPE VALLEY
    INTO SAN FERNANDO.  WITH THE DAMAGE TO THE FREEWAY SYSTEMS ON THIS HEAVILY
    TRAVELED ROUTE, THE DRIVE IS BECOMING VERY TIME CONSUMING.  THE BUS
    SERVICE WILL TAKE CARS OFF THE ROAD AND LESSEN THE FATIGUE ON COMMUTING
    RIDE THE BUSES.

        A TELECOMMUTING CENTER IS BEING ESTABLISHED IN A GTE BUILDING IN
    LANCASTER.  THE SITE WILL ALLOW SOME EMPLOYEES TO WORK FROM A SITE IN THE
    ANTELOPE VALLEY RATHER THAN DRIVE INTO THE SAN FERNANDOR VALLEY.  THIS
    SITE WILL HOUSE THE DATA SYSTEMS AND EMPLOYEES THAT NORMALLY WORK IN THE
    DAC, CARE CENTERS, OPERATOR SERVICES AND BILLING CENTERS.  IT IS HOPED
    THIS CENTER WILL BE OPERATIONAL WITHIN THE NEXT WEEK.

    THE TELECOMMUTING CENTER IS A PARTNER VENTURE BETWEEN GTE, PACIFIC BELL,
    RAND CORPORATION, AND CITY AND COUNTY AGENCIES.  PUBLIC AFFAIRS WILL BE
    DISTRIBUTING RELEASES TO THE MEDIA ABOUT THE VENTURE.

       WE ARE EXTREMELY PROUD OF THE EMPLOYEES WORKING IN THE DISASTER AREA.
    THEY HAVE A "CAN DO" ATTITUDE AND ARE COMMITTED TO GTE'S RESTORATION
    EFFORTS.


2.  CUSTOMER SERVICE ISSUES

   A.  THE MISSION HILLS CARE CENTER IS PARTIALLY OPERATIONAL.  THERE ARE 50
    WORKING POSITIONS STAFFED AND PROCESSING CALLS.  THERE WILL BE ADDITIONAL
    POSITIONS ADDED ON THURSDAY THE 20TH.  ADDITIONALLY, IN THE SAME BUILDING,
    WE HAVE SOME DAC, FAC AND MARK ACTIVITIES IN OPERATION WITH MORE
    RESTORATION EXPECTED TOMMORROW.

    THE NUMBER OF TROUBLE REPORTS CONTINUES TO BE ABOVE THE AVERAGE DAILY
    VOLUME.  HOWEVER, THE DIVISION AND CARE CENTER PERSONNEL CONTINUE TO MEET
    SERVICE LEVEL OBJECTIVES IN RESPONDING TO THEM.

    B.  TODAY'S AFTERSHOCKS CAUSED SOME ADDITIONAL DAMAGES TO THE MOST
    SEVERELY DAMAGED BUILDINGS.  THE LAND AND BUILDINGS DEPARTMENT IS HAVING A
    STRUCTURAL ENGINEER REVISIT THOSE ADDRESSES TO ENSURE THE BUILDINGS REMAIN
    OCCUPIABLE.

    THE LAND AND BUILDINGS DEPARTMENT WILL BE MEETING WITH THE STRUCTURAL
    C.  THE BUILDING SHARED BY THE CUSTOMER CONTACT CENTER AND OPERATOR
    SERVICES IN GRANADA HILLS HAS SUSTAINED SO MUCH DAMAGE IT WILL BE
    ABANDONED RATHER THAN SPEND THE CAPITAL DOLLARS TO RESTORE IT.  THAT
    FACILITY WAS TO HAVE BEEN UNLOADED OF EMPLOYEES DURING THE SUMMER MONTH'S
    ANYWAY.

    THERE IS ABESTOS PRESENT IN THE FACILITY AS WELL.  THE PROPER STEPS HAVE
    BEEN TAKEN FOR THE REMOVAL OF THE ASBESTOS MATERIAL BEFORE WE REMOVE THE
 THOSE DEPARTMENTS AND LA .
    A NORMAL OPERATION BY THE END OF THE WEEK.

    E.  NETWORK SERVICES IS WORKING WITH TRAFFIC FACILITIES TO RE-EVALUATE THE
    CALL ROUTING.  THE EARTHQUAKE AND IT'S AFTERMATH HAVE CHANGED THE CALLING
    PATTERNS IN THE IMPACTED AREA.  AFTER THE EVALUATION IS COMPLETE, CHANGES
    WILL BE MADE TO ACCOMODATE THE NEW PATTERNS.

    F.  ONLY THE GRANADA HILLS CENTRAL OFFICE REMAINS ON GENERATOR POWER.  THE
    REMAINDER OF GTE FACILITIES HAVE BEEN RETURNED TO COMMERCIAL POWER.

    G.  THE NATIONAL WEATHER SERVICE IS PREDICTING RAIN FOR FRIDAY AFTERNOON
    AND NIGHT.  LAND AND BUILDINGS AND BUILDINGS FLEET AND ENERGY ARE WORKING
    TOGETHER TO ENSURE THE ROOFS OF ALL OF THE BUILDINGS IN THE IMPACTED AREAS
    ARE INSPECTED AND REPAIRED TO PREVENT WATER DAMAGE TO COMPANY FACILITIES.
    ADDITIONALLY, PLASTIC WILL BE ORDERED, DISTRIBUTED AND SURPLUS QUANTITIES
    AVAILABLE IN THE EVENT AFTERSHOCKS CAUSE LEAKAGE BETWEEN NOW AND THEN.
    INITIAL ASSESSMENTS HAVE REVEALED THE FOLLOWING:

         1.  A TRAILER PARK IN SAN FERNANDO REMAINS OUT OF SERVICE
         DUE TO DAMAGE TO
         PLANT AS A RESULT OF A FIRE DURING THE INITIAL QUAKE.  THE MATERIAL
         TO RESTORE SERVICE WAS ON SITE ON TUESDAY THE 18TH.  HOWEVER, A
         HAZARDOUS MATERIAL CONDITION PREVENTED CREWS FROM BEGINNING TO
         RESTORE SERVICE UNTIL THIS AFTERNOON.  THE CONDITION HAS BEEN CLEANED
         UP.  PLACING AND SPLICING CREWS WILL RESTORE SERVICES TOMORROW.

         2.  A SHOPPING CENTER WAS PROVIDED TEMPORARY SERVICE AERIALLY.  THE
         RISER WAS INACCESSIBLE DUE TO A FIRE AFTER THE INITIAL QUAKE.

3.  COMMUNITY ISSUES

    A.  WE HAVE INSTALLED COIN TELEPHONE TRAILERS WITH FREE LOCAL AND LONG
    STATION, AND THE REMAINING THREE ARE IN RESIDENTIAL AREAS WITHOUT
    TELEPHONE SERVICE DUE TO FIRES RESULTING FROM THE INITIAL EARTHQUAKE.
    MANAGEMENT AGENCY (FEMA) TO FIND A GTE LOCATION FOR THEM TO USE AS A
    DISASTER RECOVERY CENTER.

    C.  AT A REGULAR MEETING OF THE CALIFORNIA PUBLIC UTILITIES COMMISSION
    TODAY, THE COMMISSIONERS ACKNOWLEDGED ALL UTILITIES FOR THEIR RESPONSE
    FOCUSING THEIR ATTENTION ON TRANSPORTATION ISSUES.

    EMPLOYEES.

    THEIR EFFORTS IN EXTERNAL COMMUNICATIONS ARE ALSO BROADBASED AND
    PROVIDING GTE WITH MEDIA EXPOSURE.  THEY INCLUDE: MEDIA NEWS RELEASES
    THROUGH WIRESERVICES; FILM FOOTAGE OF DISASTER SCENES TO ENHANCE REPORTERS
    PRESENTATIONS OF GTE MEDIA MATERIAL; RESPONDING TO MEDIA INQUIRIES;
    GRANTING INTERVIEWS; PRESENTING A GTE FOUNDATION GRANT TO THE RED CROSS
    IN PARTNERSHIP WITH KNBC TELEVISION; AND OTHER OPPORTUNITIES TO INITIATE
    POSITIVE MEDIA COVERAGE.

    ADDITIONALLY, PUBLIC AFFAIRS IS WORKING WITH PRODUCT MARKETING TO PROVIDE
    LARGE TENTS AT THE PUBLIC SHELTERS IN SUFFICIENT TIME FOR THEM TO PROVIDE
    PROCTECTION TO DISPLACED PEOPLE WHEN THE RAINSTORM COMES ON FRIDAY.  THEY
    ARE ALSO DONATING PLASTIC BAGS AND CARDBOARD BOXES TO DISASTER SHELTERS TO
    ASSIST INDIVIDUALS IN PACKING AND MOVING THEIR BELONGINGS.


THE NEXT STATEWIDE CONFERENCE CALL IS SCHEDULED FOR 8 AM ON THURSDAY JANUARY
20, 1994.

------------------------------

From: Michael J. Graven <[e-mail]>
Subject: More Earthquake News
Date: Wed, 26 Jan 1994 06:29:03 PST
Reply-To: [e-mail] (Michael J Graven)


[TELECOM Digest Editor's Note: Here is another message about the
earthquake which I held off using hoping that GTE would have a
report to go with it; but thus far nothing *official* received
so I'll run this now before it gets any older in the queue. This
goes back several days, ignore any dated references.   PAT]


Pat:

At 16:22 PST, Dane Pasco (phonetic spelling) of Pac*Bell said on KCBS-AM
740 (San Francisco/Oakland/San Jose) that:

        . volume was causing call setup delays into and out of LA
        . LD traffic in and out of the basin was extremely high
        . no Pac*Bell customers are without service (!)
        . area codes 909, 818, 213, 310 are the most affected
        . the 611 repair-reporting center in Van Nuys suffered physical
          damage; thus, repair calls are being rerouted to another location.

Earlier this morning (sometime around 11:00 PST), an AT&T
representative (whose name I didn't catch) indicated that one of the
AT&T switches in the area had suffered a loss of emergency power, and
calls into and out of the area were affected.  Unfortunately, I don't
recall which switch it was; he, as well, was on KCBS.


Michael   [e-mail]

------------------------------

From: [e-mail] (DAVID MULLENS)
Subject: Re: Announcing NetworkMCI
Date: Tue, 25 Jan 1994 19:56:00 GMT
Organization: Bill and Ted's Excellent BBS [phone]


> More to the point, it appears MCI is aiming at a audience
> sophisticated

> enough to understand new product information, but MCI doesn't
> seem to realize that this same audience will tune out nonsense
> messages where no information is really there. The conclusion I
> draw is, "MCI has blown a ton of money on this, with no clear
> idea of what they want to

Perhaps it is because the product is 1) not here yet, or 2) it's here
but there is not many ways for people to use it. I think back to the
commercial about all the "great" things you "will be able" to do in
the future. Forget who did it. This might be the new trend.  It's kind
of like vaporware. I think it is suppose to get ignite our interests
(we are discussing it right?) and keep their name in our thoughts.


David Mullens   written on Tuesday 01/18/94 at 13:58
Internet: [e-mail]
FidoNet : David Mullens@1:231/580   RIME: ->Impact or ->5091

Bill and Ted's Excellent BBS - Russiaville, Indiana    Internet/USENET/Fido
[phone] v32bis                                               4 Nodes
10 CD-ROM's Online, all the time          Over 2 Gigabytes Hard Drive Space

------------------------------

From: [e-mail]
Subject: RCF and Data Xfer Rates
Organization: NETCOM On-line Communication Services (408 241-9760 guest)
Date: Tue, 25 Jan 1994 22:30:06 GMT


I've got a little issue here I've been trying to clear up with Pac
Bell for the last month or so now.  Basically, my problem is this:

I need to make a several-hour call daily from the 510-357 prefix
(DMS100) to a 510-236 prefix (1AE).  This call however is a toll call,
so I setup an RCF in the 510-486 prefix (1AE) which is local to both
numbers so that I can save on toll charges.

During the duration of this call, I will mostly be transmitting data
with my modem.  If this were purly for a voice call, I would probably
have never noticed a problem -- that is, I lose about 20% of my data
Transfer Rate when dialing through the RCF.  I would otherwise have a
perfectly good connection if I dialed direct from 510-357 to 510-236.
I have checked the data transfer rates from 510-486 to 510-236, and
they also seem to be operating at normal rates.  I have also checked
the data transfer rates from 510-420 (1AE) through the RCF and they
are also within normal data transfer rates.

Something is clearly happening because of the RCF, but it only seems
apparent when I'm dialing from this DMS-100 in 510-357.  Pacific Bell
recommended that I try puting in a service order for disconnection of
the RCF, and then reconnection a day or so later.  I fail to
understand how that is going to help anything.  The other peice of
advice they gave me was to disconnect my phone line in 510-357, and
apply for another number that is attached to a different switch
(preferably a 5ESS, or a 1AESS).  The technician also told me that he
believed the DMS was slower than the other switches, but I'm not so
sure about that either.  So can anyone tell me what might be causing
this condition?


[e-mail]

------------------------------

From: [e-mail]
Date: Tue, 25 Jan 1994 20:04:00 GMT
Subject: Re: Sprint (Dvorak) Modem Offer


Just an update, and an observation.

I called Sprint in September to sign up for the offer (and was also
assured it was a 9600 baud external modem).  My line was switched to
Sprint.  I never received the modem, and every time I called I was
told something different.  For a few months, I was told the modem
would be shipped, but that there had been problems getting it shipped
automatically.  Then, I was told that I was not eligable for the
modem, because 'the offer expired on October 1.'

Finally, I talked to a supervisor, and we went through the notes on my
account.  It seems my original call was taken by someone not familiar
with the offer, and this person failed to sign me up for the modem
(but did switch my line).

When I pointed out that I had called to sign up for the modem before
the offer expired, and that it was no fault of mine if the Sprint rep
didn't do it right, the supervisor promised to contact the manager in
charge (no longer Diane Worthy, it seems) and appeal.  This was at the
end of last year, and I still have not heard anything.

I must say this entire experience has lowered my estimation of Sprint
quite a bit.


Randall Gellens            [e-mail]
A Series System Software
Unisys Corporation         [Please forward bounce messages
Mission Viejo, CA          to: [e-mail]]|

------------------------------

From: [e-mail] (Thomas Diessel)
Subject: Please Explain CLLI
Date: Tue, 25 Jan 1994 10:27:22 MET


I read about DS2 switches and found the acronym CLLI. What does it mean?


Thomas Diessel
University of the Federal Armed Forces Munich
Computer Science Department
D-85577 Neubiberg, Germany


[TELECOM Digest Editor's Note: This is a good time to remind all
readers about the glossaries available in the Telecom Archives and how
to use them. If your site allows anonymous ftp, you can pick up all the
various telecom glossaries using ftp.lcs.mit.edu. Then login anonymous
and use your name@site as the password. When logged in, 'cd telecom-
archives/glossaries', and there you are. If you prefer, you may use the
Telecom Archives Email Information Service instead. Using the usual
format for email information (as for the help file if you are unfamiliar
with this part of the service I offer), your command within the text of
your letter should be GLOSSARY <argument>, where <argument> is the
acronymn you are seeking. All the glossaries will be searched and the
search results returned to you by email. See the detailed help file for
using this service.  PAT]

------------------------------

End of TELECOM Digest V14 #43
*****************************