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-
- #date
-
- <name>
- <address>
-
- <greeting>
-
- I am sorry for the mix-up on your order. I realize the
- inconvenience it has caused you and shall take care that nothing
- like this happens in the future.
-
- I hope our past service record will allow you to continue with us
- as a valued customer.
-
- Sincerely,
-
-
-
- Your name
-