CD Actual Thematic 7: Programming/CDAT7.iso/Share/Java/JDesignerPro/Jdp3_0.exe/data1.cab/HelpDesk_Module/Applications/HelpDesk/TotalEntry.jdp

Text File | 1999-04-09 | 112.1 KB | 6,666 lines

#C:\Netscape\ns-home\docs\JDesignerPro\Applications\HelpDesk\TotalEntry.jdp
#Sat Mar 07 14:38:48 PST 1998
92|15=Yes
92|14=Yes
92|13=Yes
92|12=Yes
92|11=Yes
92|10=Yes
582|0|9=Font:
582|0|8=Back to:
582|0|7=Tab to:
582|0|6=Status:
582|0|5=Popup:
582|0|4=Editable:
582|0|3=Dft:
582|0|2=Cols:
582|0|1=Rows:
582|0|0=Pos:
242|1|10=LightGray
JDPChoiceLayoutASSIGNEDTO1|tableWhereClause=466
123|3|9=-2
123|3|8=-2
123|3|7=-2
123|3|6=-2
531|x=539
123|3|5=-2
123|3|4=-2
111|9=8
123|3|3=-2
111|8=100
123|3|2=-2
531|t=537
111|7=40
123|3|1=-2
111|6=50
123|3|0=5
531|r=540
111|5=10
111|4=50
531|p=538
111|3=13
111|2=50
531|n=532
111|1=15
111|0=15
531|k=536
531|i=534
531|e=533
531|d=535
33|0|10=BColor:
JDPChoiceLayoutForm1SS1|columnActualList=117
JDPChoiceLayoutForm1SL1|columnActualList=68
JDPChoiceLayoutPROBTYPE1|tableList=387
624|x=2
JDPSelectDSNSTATUS1|timeOut=499
672|Form1insertRow=678
JDPSelectDSNForm1SP1|timeOut=747
122|x=11
507|x=1
624|1=ScrollPanel2
220|0|9=Style:
624|0=ScrollPanel1
220|0|8=Font:
220|0|7=Back to:
220|0|6=Tab to:
220|0|5=Status:
220|0|4=Popup:
220|0|3=Editable:
220|0|2=Dft:
220|0|1=Cols:
220|0|0=Pos:
687|Form1=695
114|4|9=
114|4|8=
114|4|7=
114|4|6=
766|0|19=
114|4|5=
766|0|18=
114|4|4=
766|0|17=
114|4|3=
766|0|16=
114|4|2=
766|0|15=
114|4|1=like
766|0|14=
114|4|0=like
766|0|13=
766|0|12=
766|0|11=
766|0|10=
122|9=8
122|8=13
122|7=12
122|6=7
122|5=10
122|4=6
122|3=5
122|2=11
122|1=3
122|0=0
507|0=
252|1|12=LightGray
252|1|11=Black
252|1|10=11
59|x=17
443|0|9=BColor:
443|0|8=FColor:
443|0|7=Size:
443|0|6=Style:
443|0|5=Font:
635|y=23
443|0|4=Back to:
635|x=3
443|0|3=Tab to:
443|0|2=Status:
443|0|1=Popup:
443|0|0=Pos:
460|y=20
460|x=1
JDPSelectDSNASSIGNEDTO1|password=452
94|x=17
59|9=IMPACT
59|8=PROBSUMM
59|7=POSSOLUTN
59|6=ITEMAFFECT
59|5=PROBTYPE
59|4=EMAIL
59|3=PHONE
59|2=EMPID
59|1=FIRSTNAME
59|0=LASTNAME
343|x=1
JDPSelectDSNSTATUS1|maxRows=498
325|2|8=java.lang.String
325|2|4=
325|2|3=
325|2|2=java.lang.String
325|2|1=java.lang.String
294|0|9=Style:
294|0|8=Font:
294|0|7=Back to:
294|0|6=Tab to:
94|9=How much does this affect your ability to work?
294|0|5=Status:
94|8=Enter a brief description of the problem.
294|0|4=Popup:
94|7=Possible solution(s).
294|0|3=Editable:
94|6=Enter the exact item affected by the problem.
294|0|2=Dft:
94|5=Select the area causing the problem.
294|0|1=Cols:
94|4=Enter your complete email address.
294|0|0=Pos:
94|3=Enter your phone number or extension.
94|2=Enter your Employee ID code.
94|1=Enter your first name.
94|0=Enter your last name.
103|16=
103|15=
103|14=
103|13=
103|12=
103|11=
103|10=
763|x=17
343|0=
124|16=Final Solution:
124|15=Entry Date:
274|IMPACT1=316
124|14=Status:
124|13=Assigned To:
124|12=Work Log:
124|11=Call ID / Date:
124|10=Problem Detail:
JDPListLayoutForm1|maxRows=82
422|1|10=LightGray
86|16=FINLSOLUTN
86|15=ENTRYDATE
86|14=STATUS
86|13=ASSIGNEDTO
86|12=WORKLOG
261|x=1
86|11=CALLID
86|10=PROBDETAIL
763|9=true
763|8=true
763|7=true
763|6=true
763|5=true
763|4=true
763|3=true
763|2=true
763|1=true
763|0=true
262|1|12=LightGray
262|1|11=Black
262|1|10=11
529|x=1
200|0|12=BColor:
200|0|11=FColor:
200|0|10=Size:
JDPSelectColumnsForm1|keysUpdateItems=53
55|0|0=CALLID
JDPListLayoutForm1RL1|pcounttext=862
550|1|9=Helvetica
JDPListLayoutForm1RL1|psortOrder=866
550|1|8=PROBSUMM1
550|1|7=PROBDETAIL1
550|1|6=The final soluton to the closed problem.
550|1|5=Final Solution
765|15|9=
550|1|4=true
765|15|8=
550|1|3=FINLSOLUTN
765|15|7=
550|1|2=48
765|15|6=
550|1|1=6
765|15|5=
550|1|0=Right
765|15|4=
765|15|3=
765|12|19=
765|15|2=Less than
765|12|18=
765|15|1=Greater than
765|12|17=
765|15|0=Equal to
765|12|16=
765|12|15=
765|12|14=
765|12|13=
48|0|0=JDPHelpDesk
765|12|12=
765|12|11=
765|12|10=
552|POSSOLUTN1=593
113|9|9=
113|9|8=
113|9|7=
113|9|6=
113|9|5=
113|9|4=
113|9|3=
113|9|2=High
113|9|1=Medium
113|9|0=Low
114|2|19=
114|2|18=
114|2|17=
114|2|16=
114|2|15=
114|2|14=
114|2|13=
114|2|12=
113|13|9=
114|2|11=
113|13|8=
114|2|10=
113|13|7=
113|13|6=
113|13|5=
113|13|4=Support4
113|13|3=Support3
113|13|2=Support2
65|3|9=
113|13|1=Support1
65|3|8=
113|13|0=Admin
65|3|7=
65|3|6=
65|3|5=
65|3|4=
272|x=1
65|3|3=
864|16=Finlsolutn
65|3|2=
864|15=Entry Date
65|3|1=like
864|14=Status
65|3|0=like
864|13=Assignedto
864|12=Worklog
864|11=Call ID
864|10=Probdetail
765|3|19=
765|3|18=
765|3|17=
765|3|16=
649|Form1updateRow=655
765|3|15=
765|3|14=
765|3|13=
765|3|12=
765|3|11=
765|3|10=
766|1|9=
766|11|19=
766|1|8=
766|11|18=
766|1|7=
766|11|17=
766|1|6=
766|11|16=
766|1|5=
766|11|15=
766|1|4=
766|11|14=
766|1|3=
766|11|13=
766|1|2=
766|11|12=
766|1|1=like
766|11|11=
766|1|0=like
766|11|10=
53|1|9=IMPACT
53|1|8=PROBSUMM
53|1|7=POSSOLUTN
53|1|6=ITEMAFFECT
53|1|5=PROBTYPE
53|1|4=EMAIL
JDPSelectDSNForm1RL1|maxRows=839
53|1|3=PHONE
53|1|2=EMPID
53|1|1=FIRSTNAME
65|2|19=
53|1|0=LASTNAME
65|2|18=
65|2|17=
65|2|16=
65|2|15=
65|2|14=
65|2|13=
65|2|12=
64|13|9=
65|2|11=
64|13|8=
114|16|9=
65|2|10=
64|13|7=
114|16|8=
64|13|6=
114|16|7=
64|13|5=
114|16|6=
JDPChoiceLayoutASSIGNEDTO1|tableList=461
64|13|4=Support4
114|16|5=
64|13|3=Support3
114|16|4=
64|13|2=Support2
114|16|3=
64|13|1=Support1
114|16|2=
64|13|0=Admin
114|16|1=like
114|16|0=like
232|EMAIL1=253
JDPSelectDSNForm1SP1|datasource=736
190|y=11
190|x=3
210|0|12=BColor:
210|0|11=FColor:
210|0|10=Size:
JDPListLayoutForm1|iconList=79
797=clearList()
796=false
795=1
794=false
793=clearList()
791=clearList()
790=false
458|x=1
JDPListLayoutForm1RL1|uniqueTree=859
65|16|9=
65|16|8=
65|16|7=
65|16|6=
65|16|5=
65|16|4=
65|16|3=
65|16|2=
65|16|1=like
65|16|0=like
789=26
788=true
787=Form1RL1
785=ACTION_EVENT
283|x=1
784=Drop here to attach this component/method to this Event
783=Methods
782=false
781=1
780=true
552|PROBDETAIL1=573
147|1|10=LightGray
779=ACTION_EVENT
777=false
776=4
775=true
774=Component Events
458|0=Fields entered here
JDPListLayoutForm1|columns=72
JDPListLayoutForm1|columns1=74
602|1|13=LightGray
602|1|12=Black
602|1|11=11
118|16=1
602|1|10=Plain
118|14=1
761=
59|16=FINLSOLUTN
118|13=1
59|15=ENTRYDATE
118|12=
59|14=STATUS
118|11=
59|13=ASSIGNEDTO
118|10=
59|12=WORKLOG
59|11=CALLID
59|10=PROBDETAIL
487|0|0=JDPHelpDesk
520|0|9=FColor:
520|0|8=Size:
520|0|7=Style:
520|0|6=Font:
520|0|5=Back to:
520|0|4=Tab to:
520|0|3=Status:
520|0|2=Popup:
520|0|1=Label:
520|0|0=Pos:
JDPChoiceLayoutForm1SP1SL1|textChoiceSql=771
262|1|9=Plain
262|1|8=Helvetica
262|1|7=PHONE1
262|1|6=CALLID1
262|1|5=Enter your complete email address.
262|1|4=Email
262|1|3=true
262|1|2=EMAIL
262|1|1=30
262|1|0=Left
748=This username/password
747=60
746=1000
745=
744=
743=
742=Microsoft Access Driver (*.mdb)
741=JDPHelpDesk
740=No
739=JDPHelpDesk
738=jdbc:odbc:
737=sun.jdbc.odbc.JdbcOdbcDriver
601|x=1
736=JDPHelpDesk
732=North
731=JDPWhereClause
730=Drop here to add this component to the Panel
369|2|4=
JDPListLayoutForm1|mainIcon=78
369|2|3=
369|2|2=java.lang.String
369|2|1=java.lang.String
294|y=13
294|x=3
220|0|12=BColor:
220|0|11=FColor:
220|0|10=Size:
729=Components
728=true
727=7
726=false
725=Form1SP1
721=West
720=Panel
64|8|9=
64|8|8=
64|8|7=
64|8|6=
64|8|5=
64|8|4=
64|8|3=
64|8|2=
719=Drop here to add this component to the Panel
64|8|1=Contains
718=Components
64|8|0=Begins with
717=true
716=24
715=true
714=Panel3
622|0|9=Font:
622|0|8=Back to:
622|0|7=Tab to:
622|0|6=Status:
622|0|5=Popup:
622|0|4=Editable:
622|0|3=Dft:
622|0|2=Cols:
622|0|1=Rows:
622|0|0=Pos:
113|5|19=
113|5|18=
113|5|17=
113|5|16=
113|5|15=
387|x=1
113|5|14=
113|5|13=
113|5|12=
113|5|11=
113|5|10=
706=Form1removeRow
705=false
704=1
703=false
702=Form1removeRow
767|16=
700=Form1removeRow
767|15=
765|6|9=
767|14=
765|6|8=
765|6|7=
767|12=
765|6|6=
767|11=
765|6|5=
767|10=
765|6|4=
765|6|3=
765|6|2=
765|6|1=Contains
765|6|0=Begins with
858|16=0
858|15=0
858|14=0
858|13=0
858|12=0
858|11=0
858|10=0
JDPListLayoutForm1|useTree=73
612|1|10=LightGray
402|y=11
402|x=3
387|0=
766|9|19=
766|9|18=
766|9|17=
766|9|16=
766|9|15=
766|9|14=
766|9|13=
766|9|12=
766|9|11=
766|9|10=
341|0|19=
341|0|18=
341|0|17=
341|0|16=
64|5|19=
341|0|15=
64|5|18=
JDPSelectDSNPROBTYPE1|maxRows=381
341|0|14=
64|5|17=
341|0|13=
64|5|16=
341|0|12=
64|5|15=
341|0|11=
64|5|14=
612|y=11
341|0|10=
64|5|13=
612|x=3
64|5|12=
64|5|11=
64|5|10=
159|CALLIDLine1=274
635|1|22=LightGray
635|1|21=Black
635|1|20=11
71|x=17
635|1|19=Plain
635|1|18=Helvetica
635|1|17=
635|1|16=
635|1|15=
635|1|14=
635|1|13=
635|1|12=
635|1|11=
635|1|10=
64|10|19=
64|10|18=
64|10|17=
64|10|16=
64|10|15=
64|10|14=
64|10|13=
64|10|12=
64|10|11=
64|10|10=
JDPSelectDSNASSIGNEDTO1|connectstring=454
123|2|9=-2
123|2|8=-2
123|2|7=-2
530|y=13
71|9=(1=1)
123|2|6=-2
530|x=3
71|8=(1=1)
123|2|5=-2
71|7=(1=1)
123|2|4=-2
71|6=(1=1)
123|2|3=9
71|5=(1=1)
123|2|2=9
71|4=(1=1)
123|2|1=15
71|3=(1=1)
123|2|0=11
71|2=(1=1)
71|1=(1=1)
71|0=(1=1)
JDPScreenSettingsForm1|fieldTextColor=98
413|x=421
123|5|19=-2
413|t=419
123|5|18=-2
123|5|17=-2
413|r=422
123|5|16=-2
123|5|15=-2
413|p=420
123|5|14=-2
123|5|13=-2
413|n=414
123|5|12=-2
123|5|11=-2
123|5|10=-2
413|k=418
413|i=416
413|e=415
413|d=417
JDPSelectDSNPROBTYPE1|password=378
623|x=6
JDPChoiceLayoutASSIGNEDTO1|textChoiceValue=459
622|1|13=LightGray
622|1|12=Black
622|1|11=11
622|1|10=Plain
506|x=1
623|5=WORKLOG1
623|4=WORKLOGLabel1
JDPSearchLayoutForm1SP1|constantIsString=763
623|3=POSSOLUTN1
623|2=POSSOLUTNLabel1
199|x=1
623|1=PROBDETAIL1
623|0=PROBDETAILLabel1
93|16=Final Solution
93|15=Entry Date
93|14=Status
93|13=Assigned To
93|12=Work Log
93|11=Call ID
93|10=Problem Detail
341|0|9=
341|0|8=
341|0|7=
341|0|6=
341|0|5=
341|0|4=
341|0|3=
341|0|2=
341|0|1=
341|0|0=
JDPScreenSettingsForm1|useTabs=108
114|3|9=
114|3|8=
114|3|7=
114|3|6=
114|3|5=
114|3|4=
114|3|3=
114|3|2=
114|3|1=like
114|3|0=like
541|x=549
541|t=547
541|r=550
JDPSelectDSNSTATUS1|password=495
541|p=548
541|n=542
541|k=546
506|0=
541|i=544
541|e=543
541|d=545
33|1|10=LightGray
65|10|19=
65|10|18=
65|10|17=
65|10|16=
65|10|15=
65|10|14=
65|10|13=
65|10|12=
65|10|11=
65|10|10=
JDPScreenSettingsForm1|lockingColumn=110
JDPScreenSettingsForm1|columnLength=111
58|x=17
JDPScreenLayoutForm1|fieldLabel=124
634|x=1
JDPSelectDSNPROBTYPE1|timeOut=382
93|x=17
58|9=Impact
58|8=Probsumm
58|7=Possolutn
58|6=Itemaffect
58|5=Probtype
125|96=0
58|4=Email
125|95=0
58|3=Phone
125|94=0
58|2=Employee ID
125|93=0
58|1=First Name
JDPSelectDSNSTATUS1|datasource=488
125|92=0
58|0=Last Name
125|91=0
125|90=0
634|0=
342|y=20
342|x=1
159|ITEMAFFECTLabel1=393
125|89=0
325|1|9=LightGray
125|88=0
325|1|8=Red
125|87=0
325|1|7=11
125|86=0
325|1|6=Plain
125|85=0
325|1|5=Helvetica
125|84=0
325|1|4=ENTRYDATE1
125|83=0
325|1|3=PROBTYPE1
125|82=0
325|1|2=How much does this affect your ability to work?
125|81=0
325|1|1=Impact
766|1|19=
125|80=0
325|1|0=Left
766|1|18=
766|1|17=
766|1|16=
766|1|15=
766|1|14=
766|1|13=
766|1|12=
766|1|11=
766|1|10=
93|9=Impact
552|x=561
93|8=Problem Summary
93|7=Possible Solution
552|v=6
93|6=Item Affect
93|5=Problem Type
552|t=559
JDPSelectDSNASSIGNEDTO1|userid=453
93|4=Email
93|3=Phone
552|r=562
93|2=Employee ID
93|1=First Name
552|p=560
93|0=Last Name
552|n=553
552|m=558
552|k=557
552|i=555
125|79=0
125|78=0
552|e=554
125|77=0
552|d=556
125|76=0
125|75=0
552|a=623
125|74=0
125|73=0
125|72=0
125|71=0
125|70=0
762|x=17
125|69=0
125|68=0
125|67=0
125|66=0
190|1|9=Black
125|65=0
190|1|8=11
125|64=0
190|1|7=Plain
125|63=0
190|1|6=Helvetica
125|62=0
190|1|5=
125|61=0
190|1|4=
125|60=0
190|1|3=
190|1|2=
190|1|1=JDPLineLayout
190|1|0=Right
69|x=17
JDPChoiceLayoutIMPACT1|actualChoiceValue=342
125|59=0
762|9=12
125|58=0
762|8=104
125|57=0
762|7=42
125|56=0
762|6=24
125|55=0
762|5=14
125|54=0
762|4=54
125|53=0
762|3=17
125|52=0
762|2=54
125|51=0
762|1=19
125|50=0
762|0=19
169|1|9=LightGray
169|1|8=Black
169|1|7=11
169|1|6=Plain
169|1|5=Helvetica
169|1|4=
169|1|3=
169|1|2=
169|1|1=
169|1|0=Center
125|49=0
125|48=0
125|47=0
125|46=0
125|45=0
125|44=0
125|43=0
125|42=0
125|41=0
125|40=0
69|9=
69|8=
69|7=
69|6=
69|5=
69|4=
69|3=
69|2=
69|1=
69|0=
125|39=0
125|38=0
125|37=0
125|36=0
125|35=0
125|34=0
125|33=0
125|32=0
125|31=0
125|30=0
550|0|9=Font:
550|0|8=Back to:
550|0|7=Tab to:
550|0|6=Status:
550|0|5=Popup:
765|14|9=
550|0|4=Editable:
765|14|8=
550|0|3=Dft:
765|14|7=
550|0|2=Cols:
765|14|6=
550|0|1=Rows:
563|x=571
765|14|5=Closed
550|0|0=Pos:
765|14|4=Escalated
765|14|3=Reassign
765|14|2=Pending Info
563|t=569
765|14|1=In Progress
125|29=0
765|14|0=Assigned
125|28=0
563|r=572
125|27=0
125|26=0
563|p=570
125|25=0
125|24=0
563|n=564
125|23=0
125|22=0
125|21=0
563|k=568
125|20=0
104|16=Y
563|i=566
104|15=Y
104|14=Y
104|13=Y
104|12=Y
563|e=565
104|11=Y
563|d=567
104|10=Y
773|v=1
773|n=774
113|8|9=
113|8|8=
125|19=0
113|8|7=
125|18=0
113|8|6=
125|17=0
773|i=776
113|8|5=
125|16=0
113|8|4=
125|15=0
113|8|3=
125|14=0
JDPSelectDSNPROBTYPE1|userid=379
113|8|2=
125|13=0
66|16=
773|e=775
113|8|1=Contains
125|12=1
66|15=
773|d=777
113|8|0=Begins with
125|11=0
66|14=
125|10=1
66|12=
773|a=815
66|11=
66|10=
113|12|9=
113|12|8=
113|12|7=
113|12|6=
113|12|5=
113|12|4=
113|12|3=
113|12|2=
65|2|9=
113|12|1=Contains
65|2|8=
113|12|0=Begins with
87|16=Ascending
65|2|7=
87|15=Ascending
65|2|6=
119|x=17
87|14=Ascending
65|2|5=
87|13=Ascending
65|2|4=
87|12=Ascending
65|2|3=
87|11=Ascending
65|2|2=
87|10=Ascending
65|2|1=like
65|2|0=like
200|2|7=
200|2|6=
200|2|5=java.lang.String
200|2|4=java.lang.String
866|x=17
113|10|19=
113|10|18=
113|10|17=
113|10|16=
113|10|15=
113|10|14=
113|10|13=
113|10|12=
113|10|11=
766|0|9=
113|10|10=
766|0|8=
766|0|7=
766|0|6=
766|0|5=
766|0|4=
766|0|3=
766|0|2=
766|0|1=like
539|x=1
766|0|0=like
119|9=
119|8=
119|7=
200|1|12=LightGray
119|6=
200|1|11=Black
119|5=PROBTYPE
200|1|10=11
119|4=
119|3=
119|2=
119|1=
119|0=
64|12|9=
64|12|8=
114|15|9=
64|12|7=
114|15|8=
64|12|6=
114|15|7=
64|12|5=
114|15|6=
64|12|4=
114|15|5=
64|12|3=
114|15|4=
64|12|2=
114|15|3=
64|12|1=Contains
114|15|2=<
64|12|0=Begins with
114|15|1=>
114|15|0==
866|9=Ascending
866|8=Ascending
866|7=Ascending
JDPChoiceLayoutIMPACT1|tableList=343
866|6=Ascending
866|5=Ascending
866|4=Ascending
866|3=Ascending
866|2=Ascending
866|1=Ascending
866|0=Ascending
765|13|19=
765|13|18=
148|ScrollPanel1=159
148|ScrollPanel2=552
765|13|17=
765|13|16=
765|13|15=
765|13|14=
765|13|13=
765|13|12=
765|13|11=
765|13|10=
JDPSelectDSNForm1|sourcetype=41
699=false
698=8
697=true
696=Form1
694=ACTION_BTN_2
693=Drop here to attach this component/method to this Event
692=Methods
691=false
690=1
JDPLayoutMgr|compTree=1
65|15|9=
114|3|19=
385|0|9=
65|15|8=
114|3|18=
385|0|8=
65|15|7=
114|3|17=
385|0|7=
65|15|6=
114|3|16=
385|0|6=
65|15|5=
114|3|15=
385|0|5=
65|15|4=
114|3|14=
385|0|4=
65|15|3=
114|3|13=
385|0|3=
65|15|2=<
114|3|12=
385|0|2=
65|15|1=>
114|3|11=
385|0|1=
65|15|0==
114|3|10=
385|0|0=
689=true
688=ACTION_BTN_2
JDPChoiceLayoutForm1SS1|actualChoiceValue=114
JDPChoiceLayoutForm1SL1|actualChoiceValue=65
865|16=FINLSOLUTN
865|15=ENTRYDATE
683=Form1insertRow
865|14=STATUS
682=false
865|13=ASSIGNEDTO
681=1
865|12=WORKLOG
680=false
865|11=CALLID
865|10=PROBDETAIL
765|4|19=
765|4|18=
765|4|17=
765|4|16=
765|4|15=
765|4|14=
765|4|13=
765|4|12=
765|4|11=
765|4|10=
679=Form1insertRow
677=Form1insertRow
676=false
51|1|9=IMPACT
675=8
51|1|8=PROBSUMM
674=true
51|1|7=POSSOLUTN
673=Form1
51|1|6=ITEMAFFECT
51|1|5=PROBTYPE
671=ACTION_BTN_1
51|1|4=EMAIL
670=Drop here to attach this component/method to this Event
51|1|3=PHONE
51|1|2=EMPID
51|1|1=FIRSTNAME
51|1|0=LASTNAME
626|ComponentEvents=636
766|12|19=
766|12|18=
766|12|17=
766|12|16=
766|12|15=
766|12|14=
766|12|13=
766|12|12=
766|12|11=
766|12|10=
JDPSearchLayoutForm1|constantLength=61
669=Methods
668=false
667=1
666=true
665=ACTION_BTN_1
65|3|19=
65|3|18=
65|3|17=
65|3|16=
65|3|15=
660=Form1updateRow
65|3|14=
65|3|13=
65|3|12=
65|3|11=
65|3|10=
659=false
658=1
657=false
656=Form1updateRow
654=Form1updateRow
653=false
652=8
JDPSelectTableForm1|joinConditions=50
651=true
650=Form1
114|10|19=
114|10|18=
114|10|17=
114|10|16=
114|10|15=
114|10|14=
114|10|13=
114|10|12=
114|10|11=
114|10|10=
262|0|9=Style:
262|0|8=Font:
262|0|7=Back to:
262|0|6=Tab to:
262|0|5=Status:
262|0|4=Popup:
262|0|3=Editable:
210|1|12=LightGray
262|0|2=Dft:
210|1|11=Black
262|0|1=Cols:
210|1|10=11
262|0|0=Pos:
648=ACTION_BTN_0
647=Drop here to attach this component/method to this Event
646=Methods
JDPSelectDSNForm1|maxRows=45
645=false
644=1
643=true
642=ACTION_BTN_0
640=false
JDPSelectDSNForm1RL1|timeOut=840
639=4
638=true
637=Component Events
369|1|9=LightGray
369|1|8=Black
633=South
369|1|7=11
632=JDPButtons
369|1|6=Plain
631=Components
369|1|5=Helvetica
630=true
369|1|4=IMPACT1
369|1|3=ITEMAFFECT1
369|1|2=Select the area causing the problem.
369|1|1=Problem Type
369|1|0=Right
293|x=1
678|x=684
402|1|9=Black
678|t=683
402|1|8=11
402|1|7=Bold
402|1|6=Helvetica
402|1|5=
402|1|4=
402|1|3=
678|n=679
402|1|2=
402|1|1=Item Affected:
402|1|0=Left
678|i=681
629=17
678|e=680
628=false
678|d=682
627=JDPButtons1
620=Right
888|x=894
888|t=893
888|n=889
888|i=891
64|7|9=
64|7|8=
888|e=890
64|7|7=
305|0|10=BColor:
888|d=892
64|7|6=
64|7|5=
64|7|4=
64|7|3=
64|7|2=
619=TextArea
64|7|1=Contains
618=Components
64|7|0=Begins with
617=true
616=15
615=false
614=WORKLOG1
610=Left
119|16=
119|15=
119|14=
119|13=username
119|12=
119|11=
119|10=
386|y=20
386|x=1
609=Label
608=Components
607=true
606=14
605=false
604=WORKLOGLabel1
600=Right
765|5|9=
765|5|8=
765|5|7=Other
765|5|6=Furniture
765|5|5=Facilities
765|5|4=Phone Services
765|5|3=Print Services
765|5|2=File Services
765|5|1=Software
765|5|0=Hardware
401|x=1
JDPChoiceLayoutPROBTYPE1|columnActualList=389
611|x=1
220|1|12=LightGray
220|1|11=Black
220|1|10=11
JDPScreenSettingsForm1|fieldBackColor=99
JDPListLayoutForm1RL1|psortChoiceSql=865
899|x=2
70|x=17
476|1|9=Black
476|1|8=11
476|1|7=Bold
476|1|6=Helvetica
476|1|5=
476|1|4=
476|1|3=
476|1|2=
476|1|1=Status:
476|1|0=Left
734|1|9=LightGray
734|1|8=Black
734|1|7=11
734|1|6=Plain
734|1|5=Helvetica
734|1|4=
734|1|3=
734|1|2=
734|1|1=
734|1|0=North
113|6|19=
113|6|18=
113|6|17=
113|6|16=
113|6|15=
113|6|14=
113|6|13=
113|6|12=
113|6|11=
113|6|10=
123|1|9=-2
123|1|8=-2
123|1|7=-2
70|9=
123|1|6=-2
70|8=
123|1|5=-2
70|7=
123|1|4=-2
JDPChoiceLayoutForm1SS1|tableList=115
JDPChoiceLayoutForm1SL1|tableList=66
70|6=
123|1|3=-2
70|5=
123|1|2=-2
899|1=Form1RL1
768|16=
70|4=
123|1|1=4
899|0=Form1SP1
768|15=
70|3=
123|1|0=3
768|14=
70|2=
70|1=
768|12=
70|0=
768|11=
768|10=
315|0|10=BColor:
412|y=13
412|x=3
JDPScreenSettingsForm1|mousePtrText=93
592|1|9=Black
592|1|8=11
592|1|7=Bold
592|1|6=Helvetica
592|1|5=
592|1|4=
592|1|3=
592|1|2=
592|1|1=Poss Solution:
592|1|0=Left
64|6|19=
64|6|18=
64|6|17=
64|6|16=
64|6|15=
64|6|14=
622|y=14
64|6|13=
622|x=3
64|6|12=
64|6|11=
64|6|10=
766|9|9=
766|9|8=
766|9|7=
766|9|6=
766|9|5=
766|9|4=
766|9|3=
766|9|2=High
766|9|1=Medium
766|9|0=Low
180|LASTNAME1=191
120|x=17
505|x=1
64|11|19=
64|11|18=
64|11|17=
64|11|16=
64|11|15=
64|11|14=
64|11|13=
64|11|12=
64|11|11=
64|11|10=
114|2|9=
114|2|8=
114|2|7=
114|2|6=
114|2|5=
114|2|4=
114|2|3=
114|2|2=
114|2|1=like
114|2|0=like
540|y=11
540|x=3
120|9=(1=1)
120|8=(1=1)
120|7=(1=1)
120|6=(1=1)
120|5=(1=1)
120|4=(1=1)
120|3=(1=1)
120|2=(1=1)
120|1=(1=1)
120|0=(1=1)
505|0=
423|x=432
423|v=3
123|6|19=-2
423|t=430
123|6|18=-2
123|6|17=-2
423|r=433
123|6|16=-2
123|6|15=-2
423|p=431
123|6|14=-2
123|6|13=-2
423|n=424
827|1|9=LightGray
123|6|12=-2
423|m=429
827|1|8=Black
123|6|11=-2
827|1|7=11
123|6|10=-2
423|k=428
827|1|6=Plain
827|1|5=Helvetica
423|i=426
827|1|4=
827|1|3=
827|1|2=
827|1|1=
423|e=425
827|1|0=Center
423|d=427
423|a=510
459|0|19=
459|0|18=
JDPListLayoutForm1|uniqueTree=80
459|0|17=
459|0|16=
459|0|15=
459|0|14=
459|0|13=
459|0|12=
459|0|11=
459|0|10=
111|16=40
111|15=19
111|14=10
111|13=15
111|12=40
111|11=10
111|10=40
306|x=314
602|2|8=
306|t=312
602|2|7=
602|2|6=java.lang.String
306|r=315
602|2|5=java.lang.String
306|p=313
306|n=307
306|k=311
306|i=309
306|e=308
306|d=310
92|x=17
94|16=The final soluton to the closed problem.
94|15=Date of problem entry.
94|14=Choose the status of the problem.
94|13=Assign this task to one of the support professionals.
341|y=20
94|12=This is a log of the work done so far on this problem.
341|x=1
94|11=This is automatically assigned.
94|10=Enter a detailed description with any error messages received.
325|0|9=BColor:
325|0|8=FColor:
325|0|7=Size:
325|0|6=Style:
325|0|5=Font:
325|0|4=Back to:
325|0|3=Tab to:
325|0|2=Status:
325|0|1=Popup:
325|0|0=Pos:
92|9=Yes
551|x=16
92|8=Yes
92|7=Yes
92|6=Yes
92|5=Yes
92|4=Yes
92|3=Yes
92|2=Yes
92|1=Yes
92|0=Yes
JDPSelectDSNIMPACT1|datasourceC=332
JDPScreenSettingsForm1|fieldType=90
JDPChoiceLayoutPROBTYPE1|columnTextList=388
65|11|19=
65|11|18=
65|11|17=
65|11|16=
65|11|15=
65|11|14=
65|11|13=
65|11|12=
65|11|11=
65|11|10=
434|x=442
190|0|9=FColor:
434|t=440
190|0|8=Size:
190|0|7=Style:
434|r=443
190|0|6=Font:
190|0|5=Back to:
434|p=441
551|9=ITEMAFFECT1
190|0|4=Tab to:
551|8=ITEMAFFECTLabel1
190|0|3=Status:
434|n=435
551|7=PROBTYPE1
190|0|2=Popup:
551|6=PROBTYPELabel1
190|0|1=Layout:
551|5=CALLIDLine1
190|0|0=Pos:
434|k=439
551|4=CALLIDLabel1
551|3=PHONELine1
434|i=437
551|2=PHONELabel1
551|1=LASTNAMELine1
551|0=LASTNAMELabel1
434|e=436
434|d=438
68|x=17
107|x=17
169|0|9=BColor:
169|0|8=FColor:
169|0|7=Size:
562|1|9=LightGray
169|0|6=Style:
562|1|8=Black
169|0|5=Font:
562|1|7=11
169|0|4=Back to:
562|1|6=Plain
169|0|3=Tab to:
562|1|5=Helvetica
169|0|2=Status:
562|1|4=
169|0|1=Popup:
562|1|3=
169|0|0=Pos:
562|1|2=
562|1|1=
562|1|0=Center
760|16=FINLSOLUTN
760|15=ENTRYDATE
760|14=STATUS
760|13=ASSIGNEDTO
760|12=WORKLOG
760|11=CALLID
760|10=PROBDETAIL
68|9=
68|8=
68|7=
68|6=
107|9=IMPACT1
68|5=
107|8=PROBSUMM1
68|4=
107|7=POSSOLUTN1
68|3=
107|6=ITEMAFFECT1
68|2=
107|5=PROBTYPE1
68|1=
107|4=EMAIL1
68|0=
107|3=PHONE1
107|2=EMPID1
107|1=FIRSTNAME1
107|0=LASTNAME1
JDPChoiceLayoutPROBTYPE1|columnDataType=390
766|2|19=
766|2|18=
766|2|17=
766|2|16=
766|2|15=
766|2|14=
766|2|13=
766|2|12=
765|13|9=
766|2|11=
765|13|8=
766|2|10=
765|13|7=
562|y=10
765|13|6=
562|x=3
765|13|5=
765|13|4=Support4
765|13|3=Support3
765|13|2=Support2
765|13|1=Support1
180|EMPID1=211
765|13|0=Admin
772|x=17
113|7|9=
113|7|8=
113|7|7=
433|0|10=BColor:
113|7|6=
113|7|5=
113|7|4=
113|7|3=
113|7|2=
113|7|1=Contains
113|7|0=Begins with
113|11|9=
113|11|8=
113|11|7=
113|11|6=
113|11|5=
113|11|4=
113|11|3=
113|11|2=Equal to
65|1|9=
79|x=17
113|11|1=Less than
65|1|8=
113|11|0=Greater than
65|1|7=
65|1|6=
118|x=17
65|1|5=
65|1|4=
65|1|3=
65|1|2=
655|x=661
65|1|1=like
65|1|0=like
655|t=660
JDPScreenLayoutForm1|screenOrderL=122
713|Form1SP1=724
772|9=(1=1)
766|16|9=
772|8=(1=1)
766|16|8=
772|7=(1=1)
766|16|7=
655|n=656
772|6=(1=1)
766|16|6=
772|5=(1=1)
766|16|5=
772|4=(1=1)
766|16|4=
772|3=(1=1)
766|16|3=
772|2=(1=1)
766|16|2=
655|i=658
772|1=(1=1)
766|16|1=like
772|0=(1=1)
766|16|0=like
655|e=657
200|1|9=Plain
655|d=659
200|1|8=Helvetica
200|1|7=WORKLOG1
200|1|6=FIRSTNAME1
273|0|10=BColor:
200|1|5=Enter your last name.
200|1|4=Last Name
200|1|3=true
200|1|2=LASTNAME
JDPListLayoutForm1|treeMinWidth=81
200|1|1=15
200|1|0=Left
865|x=17
JDPChoiceLayoutSTATUS1|columnActualList=506
159|PROBSUMM1=521
79|9=0
79|8=0
79|7=0
79|6=0
118|9=12
79|5=0
118|8=
JDPChoiceLayoutSTATUS1|columnTextList=505
79|4=0
118|7=
79|3=0
118|6=
79|2=0
118|5=12
79|1=0
118|4=
79|0=0
118|3=
118|2=
118|1=
118|0=
64|11|9=
64|11|8=
114|14|9=
64|11|7=
114|14|8=
64|11|6=
114|14|7=
64|11|5=
114|14|6=
64|11|4=
114|14|5=
64|11|3=
114|14|4=Closed
64|11|2=Equal to
114|14|3=Reassign
64|11|1=Less than
114|14|2=Pending
64|11|0=Greater than
114|14|1=Progress
114|14|0=Assigned
865|9=IMPACT
865|8=PROBSUMM
865|7=POSSOLUTN
865|6=ITEMAFFECT
865|5=PROBTYPE
865|4=EMAIL
865|3=PHONE
865|2=EMPID
865|1=FIRSTNAME
865|0=LASTNAME
573|x=581
573|t=579
573|r=582
573|p=580
573|n=574
JDPListLayoutForm1RL1|psortChoiceText=864
573|k=578
105|16=N
573|i=576
105|15=N
105|14=N
105|13=N
105|12=N
573|e=575
105|11=N
573|d=577
105|10=N
53|1|16=FINLSOLUTN
53|1|15=ENTRYDATE
53|1|14=STATUS
53|1|13=ASSIGNEDTO
53|1|12=WORKLOG
53|1|11=CALLID
53|1|10=PROBDETAIL
599=TextArea
598=Components
597=true
596=15
595=false
594=POSSOLUTN1
67|16=
67|15=
67|14=
590=Left
67|12=
67|11=
67|10=
12|x=21
12|v=1
65|14|9=
65|14|8=
12|t=19
65|14|7=
65|14|6=
12|r=22
65|14|5=Closed
65|14|4=Escalated
12|p=20
65|14|3=Reassign
65|14|2=Pending
12|n=13
65|14|1=Progress
12|m=18
65|14|0=Assigned
12|k=17
158|2|9=
12|i=15
158|2|8=
158|2|7=
158|2|6=
158|2|5=
589=Label
12|e=14
158|2|4=
588=Components
12|d=16
158|2|3=
587=true
158|2|2=
586=14
12|a=901
158|2|1=
585=false
584=POSSOLUTNLabel1
JDPScreenSettingsForm1|textAreaRows=95
580=Right
579=TextArea
578=Components
577=true
576=15
575=false
574=PROBDETAIL1
113|11|19=
113|11|18=
113|11|17=
570=Left
113|11|16=
113|11|15=
113|11|14=
113|11|13=
113|11|12=
113|11|11=
113|11|10=
549|x=1
569=Label
568=Components
567=true
566=14
565=false
564=PROBDETAILLabel1
560=Center
759|x=17
559=JDPScrollPanel
551|15=FINLSOLUTN1
558=Drop here to add this component to the Panel
551|14=FINLSOLUTNLabel1
557=Components
551|13=PROBSUMM1
556=true
551|12=PROBSUMMLabel1
555=24
551|11=ASSIGNEDTOLine1
554=true
551|10=ASSIGNEDTOLabel1
553=ScrollPanel2
765|14|19=
765|14|18=
765|14|17=
765|14|16=
159|ASSIGNEDTOLine1=423
765|14|15=
765|14|14=
765|14|13=
765|14|12=
765|14|11=
765|14|10=
548=Right
547=TextArea
546=Components
545=true
544=15
759|9=Impact
543=false
JDPSearchLayoutForm1SP1|constantLength=762
759|8=Probsumm
542=FINLSOLUTN1
759|7=Possolutn
759|6=Itemaffect
759|5=Probtype
759|4=Email
759|3=Phone
759|2=Employee ID
759|1=First Name
759|0=Last Name
467|x=475
467|t=473
23|x=32
467|r=476
114|4|19=
23|v=2
114|4|18=
467|p=474
114|4|17=
23|t=30
114|4|16=
467|n=468
114|4|15=
23|r=33
114|4|14=
538=Left
114|4|13=
537=Label
23|p=31
467|k=472
114|4|12=
536=Components
114|4|11=
535=true
23|n=24
467|i=470
369|0|9=BColor:
114|4|10=
534=14
23|m=29
369|0|8=FColor:
533=false
369|0|7=Size:
532=FINLSOLUTNLabel1
23|k=28
369|0|6=Style:
467|e=469
369|0|5=Font:
23|i=26
467|d=471
369|0|4=Back to:
158|0|14=
369|0|3=Tab to:
158|0|13=
369|0|2=Status:
158|0|12=
369|0|1=Popup:
158|0|11=
23|e=25
369|0|0=Pos:
158|0|10=
23|d=27
23|a=900
866|16=Ascending
866|15=Ascending
866|14=Ascending
866|13=Ascending
866|12=Ascending
402|0|9=FColor:
866|11=Ascending
402|0|8=Size:
866|10=Ascending
402|0|7=Style:
402|0|6=Font:
765|5|19=
402|0|5=Back to:
765|5|18=
402|0|4=Tab to:
765|5|17=
402|0|3=Status:
765|5|16=
402|0|2=Popup:
765|5|15=
402|0|1=Label:
765|5|14=
402|0|0=Pos:
765|5|13=
765|5|12=
765|5|11=
765|5|10=
528=Right
527=TextField
526=Components
525=true
524=15
523=false
522=PROBSUMM1
64|6|9=
766|13|19=
64|6|8=
766|13|18=
64|6|7=
766|13|17=
64|6|6=
766|13|16=
64|6|5=
766|13|15=
64|6|4=
766|13|14=
64|6|3=
766|13|13=
64|6|2=
766|13|12=
64|6|1=Contains
530|2|7=
766|13|11=
64|6|0=Begins with
518=Left
530|2|6=
766|13|10=
517=Label
530|2|5=java.lang.String
516=Components
530|2|4=java.lang.String
515=true
514=14
513=false
512=PROBSUMMLabel1
65|4|19=
65|4|18=
65|4|17=
65|4|16=
65|4|15=
65|4|14=
65|4|13=
65|4|12=
65|4|11=
65|4|10=
385|y=20
385|x=1
552|POSSOLUTNLabel1=583
902|x=1
500=This username/password
765|4|9=
765|4|8=
765|4|7=
765|4|6=
765|4|5=
765|4|4=
765|4|3=
765|4|2=
765|4|1=Contains
765|4|0=Begins with
JDPSelectDSNSTATUS1|usernameChoice=500
114|11|19=
114|11|18=
114|11|17=
114|11|16=
114|11|15=
114|11|14=
114|11|13=
JDPSelectDSNForm1|datasource=35
JDPSelectDSNForm1|dataSources=34
JDPSelectDSNForm1|datasourceC=40
114|11|12=
114|11|11=
114|11|10=
502|0|19=
502|0|18=
502|0|17=
502|0|16=
502|0|15=
502|0|14=
502|0|13=
502|0|12=
502|0|11=
502|0|10=
902|0=ChiselPanel1
JDPChoiceLayoutASSIGNEDTO1|valuesFrom=458
JDPScreenSettingsForm1|tabNames=109
898|x=1
476|0|9=FColor:
476|0|8=Size:
476|0|7=Style:
476|0|6=Font:
476|0|5=Back to:
JDPSelectDSNForm1|timeOut=46
476|0|4=Tab to:
476|0|3=Status:
JDPScreenLayoutForm1|columns=121
476|0|2=Popup:
305|1|10=LightGray
476|0|1=Label:
476|0|0=Pos:
734|0|9=BColor:
734|0|8=FColor:
734|0|7=Size:
734|0|6=Style:
734|0|5=Font:
734|0|4=Back to:
734|0|3=Tab to:
734|0|2=Status:
734|0|1=Popup:
734|0|0=Pos:
502|0|9=
502|0|8=
502|0|7=
502|0|6=
502|0|5=
502|0|4=
502|0|3=
502|0|2=
502|0|1=
502|0|0=
123|0|9=-2
123|0|8=-2
123|0|7=-2
123|0|6=-2
123|0|5=-2
123|0|4=-2
123|0|3=-2
123|0|2=2
123|0|1=1
898|0=Component Events
123|0|0=0
11|0|10=BColor:
201|x=209
201|t=207
201|r=210
201|p=208
201|n=202
159|ASSIGNEDTOLabel1=413
201|k=206
201|i=204
201|e=203
201|d=205
411|x=1
592|0|9=FColor:
592|0|8=Size:
592|0|7=Style:
592|0|6=Font:
592|0|5=Back to:
592|0|4=Tab to:
592|0|3=Status:
592|0|2=Popup:
592|0|1=Label:
592|0|0=Pos:
JDPListLayoutForm1RL1|pinitChoice=867
621|x=1
766|8|9=
766|8|8=
766|8|7=
766|8|6=
766|8|5=
766|8|4=
766|8|3=
766|8|2=
766|8|1=like
766|8|0=like
JDPSelectDSNIMPACT1|sourcetype=333
JDPChoiceLayoutSTATUS1|columnDataType=507
504|x=1
113|7|19=
113|7|18=
113|7|17=
113|7|16=
114|1|9=
113|7|15=
114|1|8=
113|7|14=
114|1|7=
113|7|13=
114|1|6=
113|7|12=
114|1|5=
113|7|11=
114|1|4=
113|7|10=
114|1|3=
114|1|2=
114|1|1=like
114|1|0=like
769|16=
769|15=
769|14=
769|12=
769|11=
769|10=
504|0=
315|1|10=LightGray
422|y=11
422|x=3
695|Form1removeRow=701
827|0|9=BColor:
827|0|8=FColor:
827|0|7=Size:
827|0|6=Style:
827|0|5=Font:
827|0|4=Back to:
827|0|3=Tab to:
827|0|2=Status:
827|0|1=Popup:
827|0|0=Pos:
64|7|19=
64|7|18=
64|7|17=
64|7|16=
64|7|15=
64|7|14=
64|7|13=
64|7|12=
64|7|11=
64|7|10=
JDPSelectDSNForm1RL1|datasourceC=834
JDPSelectDSNForm1RL1|dataSources=828
JDPSelectDSNForm1SP1|datasourceC=741
JDPSelectDSNForm1SP1|dataSources=735
305|y=11
305|x=3
602|1|9=Helvetica
602|1|8=PROBDETAIL1
602|1|7=WORKLOG1
602|1|6=Possible solution(s).
602|1|5=Possible Solution
602|1|4=true
602|1|3=POSSOLUTN
602|1|2=48
602|1|1=3
602|1|0=Right
91|x=17
724|ComponentEvents=773
869|ACTION_EVENT=874
460|0|9=
460|0|8=
460|0|7=
460|0|6=
460|0|5=
460|0|4=
64|12|19=
460|0|3=
64|12|18=
460|0|2=
64|12|17=
460|0|1=
64|12|16=
460|0|0=
64|12|15=
64|12|14=
64|12|13=
340|x=1
64|12|12=
64|12|11=
64|12|10=
550|y=14
91|9=IMPACT
550|x=3
91|8=PROBSUMM
91|7=POSSOLUTN
91|6=ITEMAFFECT
91|5=PROBTYPE
91|4=EMAIL
91|3=PHONE
91|2=EMPID
91|1=FIRSTNAME
91|0=LASTNAME
JDPChoiceLayoutPROBTYPE1|textChoiceSql=391
760|x=17
340|0=Fields entered here
433|y=11
433|x=3
123|7|19=-2
123|7|18=-2
123|7|17=-2
123|7|16=-2
123|7|15=-2
123|7|14=-2
123|7|13=-2
123|7|12=-2
123|7|11=-2
123|7|10=-2
JDPListLayoutForm1RL1|treeMinWidth=860
67|x=17
32|10=Form1SearchResultsMain|R|\t//\r\n\t//  Create and load the Result List Panel\r\n\t//\r\n\tpublic void Form1SearchResultsMain() {\r\n\r\n\t\tString Form1sf = "CALLID";\r\n\t\tString[] Form1df = {};\r\n\t\tString Form1wc = "(1=1)";\r\n\t\tString[] Form1sct = {"Last Name","First Name","Employee ID","Call ID","Entry Date"};\r\n\t\tString[] Form1sc = {"LASTNAME","FIRSTNAME","EMPID","CALLID","ENTRYDATE"};\r\n\t\tJDPJagg jaggSQL = new JDPJagg(user.jaggPath);\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\t\tForm1RL1 = new JDPSearchResults(user, targetPanel, false, jaggSQL, false, Form1sf, Form1df, Form1wc, Form1sct, Form1sc, Form1sc, "Last Name", true, "Total Entries:");\r\n\t\tint[] Form1icons = new int[19];\r\n\t\tForm1icons[0] = 0;\r\n\t\tForm1icons[1] = 0;\r\n\t\tForm1RL1.setMinWidth(130);\r\n\t\tForm1RL1.setIcons(Form1icons);\r\n\t\tForm1RL1.setFromWhereClause(" FROM JDPHelpDesk WHERE (1=1)");\r\n\t\tForm1RL1.clearList("");\r\n\t\tForm1RL1.loadList();\r\n\t}\r\n\r\n\n
106|x=17
423|STATUSLabel1=467
760|9=IMPACT
760|8=PROBSUMM
760|7=POSSOLUTN
760|6=ITEMAFFECT
760|5=PROBTYPE
760|4=EMAIL
760|3=PHONE
760|2=EMPID
112|16=Fields entered here
760|1=FIRSTNAME
112|15=Fields entered here
760|0=LASTNAME
112|14=Fields entered here
112|13=Database table/columns
112|12=Fields entered here
112|11=Fields entered here
112|10=Fields entered here
316|x=324
316|t=322
316|r=325
562|0|9=BColor:
316|p=323
562|0|8=FColor:
562|0|7=Size:
316|n=317
562|0|6=Style:
562|0|5=Font:
562|0|4=Back to:
316|k=321
562|0|3=Tab to:
562|0|2=Status:
316|i=319
562|0|1=Popup:
562|0|0=Pos:
316|e=318
316|d=320
460|0|19=
460|0|18=
460|0|17=
460|0|16=
460|0|15=
460|0|14=
460|0|13=
460|0|12=
67|9=
460|0|11=
67|8=
460|0|10=
67|7=
67|6=
106|9=Impact
67|5=
106|8=Probsumm
67|4=
106|7=Possolutn
67|3=
106|6=Itemaffect
67|2=
106|5=Probtype
67|1=
106|4=Email
67|0=
106|3=Phone
106|2=Empid
106|1=First Name
106|0=Last Name
95|16=6
95|15=3
95|14=3
95|13=3
95|12=6
95|11=3
95|10=6
765|12|9=
765|12|8=
765|12|7=
765|12|6=
561|x=1
765|12|5=
765|12|4=
765|12|3=
765|12|2=
765|12|1=Contains
765|12|0=Begins with
771|x=17
65|12|19=
65|12|18=
113|6|9=
65|12|17=
113|6|8=
65|12|16=
113|6|7=
65|12|15=
113|6|6=
65|12|14=
113|6|5=
65|12|13=
113|6|4=
65|12|12=
113|6|3=
65|12|11=
113|6|2=
65|12|10=
113|6|1=Contains
113|6|0=Begins with
72|0|4=ENTRYDATE
72|0|3=CALLID
72|0|2=EMPID
72|0|1=FIRSTNAME
72|0|0=LASTNAME
113|10|9=
113|10|8=
113|10|7=
113|10|6=
113|10|5=
113|10|4=
113|10|3=
113|10|2=
65|0|9=
113|10|1=Contains
65|0|8=
113|10|0=Begins with
65|0|7=
65|0|6=
117|x=17
65|0|5=
65|0|4=
65|0|3=
65|0|2=
65|0|1=like
65|0|0=like
771|9=
766|15|9=
771|8=
766|15|8=
771|7=
766|15|7=
771|6=
766|15|6=
771|5=
766|15|5=
771|4=
766|15|4=
771|3=
766|15|3=
771|2=
766|15|2=<
771|1=
766|15|1=>
771|0=
766|15|0==
200|0|9=Style:
JDPScreenSettingsForm1|fieldSql=91
200|0|8=Font:
200|0|7=Back to:
200|0|6=Tab to:
200|0|5=Status:
200|0|4=Popup:
JDPSelectDSNForm1RL1|usernameChoice=841
JDPSelectDSNForm1SP1|usernameChoice=748
200|0|3=Editable:
200|0|2=Dft:
200|0|1=Cols:
200|0|0=Pos:
864|x=17
123|9|9=-2
123|9|8=-2
123|9|7=-2
123|9|6=-2
123|9|5=-2
123|9|4=-2
117|9=PROBTYPE
123|9|3=-2
117|8=
123|9|2=-2
117|7=
123|9|1=-2
117|6=
123|9|0=8
117|5=PROBTYPE
117|4=
117|3=
117|2=
117|1=
117|0=
64|10|9=
114|13|9=
64|10|8=
114|13|8=
64|10|7=
114|13|7=
64|10|6=
114|13|6=
64|10|5=
114|13|5=
64|10|4=
114|13|4=support4
64|10|3=
114|13|3=support3
64|10|2=
114|13|2=support2
64|10|1=Contains
114|13|1=support1
64|10|0=Begins with
114|13|0=supportadmin
864|9=Impact
864|8=Probsumm
864|7=Possolutn
864|6=Itemaffect
864|5=Probtype
864|4=Email
864|3=Phone
864|2=Employee ID
864|1=First Name
864|0=Last Name
766|3|19=
766|3|18=
766|3|17=
766|3|16=
766|3|15=
766|3|14=
766|3|13=
766|3|12=
766|3|11=
766|3|10=
572|y=11
572|x=3
713|Form1RL1=817
499=60
498=1000
497=
433|1|10=LightGray
496=
495=
494=Microsoft Access Driver (*.mdb)
493=JDPHelpDesk
492=No
491=JDPHelpDesk
490=jdbc:odbc:
11|y=11
11|x=3
65|13|9=
65|13|8=
JDPSelectDSNIMPACT1|userid=335
65|13|7=
65|13|6=
65|13|5=
65|13|4=support4
65|13|3=support3
65|13|2=support2
65|13|1=support1
65|13|0=supportadmin
158|1|9=
158|1|8=
158|1|7=LightGray
158|1|6=Black
489=sun.jdbc.odbc.JdbcOdbcDriver
158|1|5=LightGray
488=JDPHelpDesk
158|1|4=Black
158|1|3=Problem Detail
158|1|2=Employee Detail
158|1|1=2
484=Left
158|1|0=Center
483=JDPChoice
482=Components
481=true
480=20
JDPSelectColumnsForm1SP1|keys=756
273|1|10=LightGray
479=false
478=STATUS1
474=Left
473=Label
472=Components
471=true
470=14
305|2|9=java.lang.String
305|2|5=
305|2|4=
305|2|3=java.lang.String
305|2|2=java.lang.String
123|10|9=-2
123|10|8=-2
123|10|7=-2
123|10|6=-2
123|10|5=-2
123|10|4=-2
123|10|3=-2
123|10|2=-2
123|10|1=-2
469=false
123|10|0=16
468=STATUSLabel1
457=This username/password
456=60
455=1000
454=
453=
452=
451=Microsoft Access Driver (*.mdb)
583|x=591
450=JDPHelpDesk
583|t=589
583|r=592
583|p=590
583|n=584
583|k=588
583|i=586
106|16=Finlsolutn
106|15=Entrydate
106|14=Status
106|13=Assignedto
583|e=585
106|12=Worklog
583|d=587
106|11=Callid
106|10=Probdetail
449=No
448=JDPHelpDesk
447=jdbc:odbc:
446=sun.jdbc.odbc.JdbcOdbcDriver
445=JDPHelpDesk
441=Left
440=JDPChoice
68|16=
68|15=
68|14=
68|12=
68|11=
68|10=
466|x=1
22|y=11
22|x=3
439=Components
438=true
437=20
436=false
435=ASSIGNEDTO1
431=Right
430=Panel
429=Drop here to add this component to the Panel
428=Components
427=true
426=24
425=true
424=ASSIGNEDTOLine1
349|x=4
420=Left
113|12|19=
113|12|18=
113|12|17=
113|12|16=
466|0=(1=1)
113|12|15=
113|12|14=
113|12|13=
113|12|12=
113|12|11=
64|5|9=
113|12|10=
64|5|8=
64|5|7=Other
64|5|6=Furniture
64|5|5=Facilities
64|5|4=Phone Services
64|5|3=Print Services
530|1|9=Plain
64|5|2=File Services
530|1|8=Helvetica
64|5|1=Software
419=Label
530|1|7=STATUS1
JDPSelectDSNForm1RL1|jdbcdirect=833
64|5|0=Hardware
418=Components
530|1|6=FINLSOLUTN1
417=true
530|1|5=Enter a brief description of the problem.
416=14
530|1|4=Problem Summary
415=false
530|1|3=true
414=ASSIGNEDTOLabel1
530|1|2=PROBSUMM
530|1|1=48
530|1|0=Right
410=Right
384|x=1
769|x=17
409=TextField
408=Components
407=true
349|3=IMPACT1
406=15
349|2=IMPACTLabel1
405=false
349|1=ENTRYDATE1
404=ITEMAFFECT1
349|0=CALLID1
901|x=1
400=Left
412|2|7=
765|3|9=
412|2|6=
765|3|8=
412|2|5=java.lang.String
765|3|7=
412|2|4=java.lang.String
765|3|6=
765|3|5=
765|3|4=
765|3|3=
765|3|2=
765|3|1=Contains
765|3|0=Begins with
765|15|19=
765|15|18=
765|15|17=
765|15|16=
765|15|15=
765|15|14=
765|15|13=
765|15|12=
765|15|11=
765|15|10=
769|9=
769|8=
769|7=
769|6=
769|5=
769|4=
769|3=
769|2=
384|0=Fields entered here
769|1=
769|0=
477|x=485
901|0=Form1
33|y=11
477|t=483
33|x=3
477|r=486
JDPSearchLayoutForm1|pactualchooseFrom=59
114|5|19=
114|5|18=
477|p=484
114|5|17=
114|5|16=
477|n=478
114|5|15=
114|5|14=
114|5|13=
477|k=482
114|5|12=
114|5|11=
477|i=480
114|5|10=
477|e=479
477|d=481
158|1|14=
158|1|13=
158|1|12=
158|1|11=
158|1|10=
817|ComponentEvents=869
JDPSelectDSNIMPACT1|timeOut=338
687|v=1
687|t=694
765|6|19=
765|6|18=
765|6|17=
765|6|16=
687|n=688
765|6|15=
687|m=693
765|6|14=
33|1|9=Black
765|6|13=
687|k=692
33|1|8=11
765|6|12=
33|1|7=Plain
765|6|11=
687|i=690
33|1|6=Helvetica
765|6|10=
33|1|5=
33|1|4=
JDPSelectDSNASSIGNEDTO1|usernameChoice=457
33|1|3=
687|e=689
33|1|2=
687|d=691
33|1|1=BorderLayout
33|1|0=Center
687|a=709
897|x=1
766|14|19=
766|14|18=
766|14|17=
766|14|16=
766|14|15=
766|14|14=
JDPSearchLayoutForm1SP1|pactualchooseFrom=760
766|14|13=
766|14|12=
766|14|11=
766|14|10=
476|0|10=BColor:
342|0|19=
342|0|18=
342|0|17=
342|0|16=
65|5|19=
342|0|15=
65|5|18=
342|0|14=
65|5|17=
342|0|13=
65|5|16=
342|0|12=
65|5|15=
342|0|11=
65|5|14=
342|0|10=
65|5|13=
65|5|12=
65|5|11=
65|5|10=
897|0=ACTION_EVENT
114|12|19=
114|12|18=
114|12|17=
114|12|16=
114|12|15=
114|12|14=
200|y=13
114|12|13=
200|x=3
114|12|12=
114|12|11=
114|12|10=
65|9|9=
65|9|8=
65|9|7=
65|9|6=
65|9|5=
65|9|4=
65|9|3=
65|9|2=High
486|2|8=java.lang.String
65|9|1=Medium
65|9|0=Low
486|2|4=
486|2|3=
486|2|2=java.lang.String
486|2|1=java.lang.String
766|7|9=
766|7|8=
766|7|7=
231|0|10=BColor:
766|7|6=
766|7|5=
766|7|4=
766|7|3=
766|7|2=
766|7|1=like
766|7|0=like
JDPSelectDSNForm1RL1|jdbcdriver=830
503|y=20
503|x=1
JDPSelectColumnsForm1RL1|columnsItems=845
JDPSelectColumnsForm1SP1|columnsItems=752
121|0|9=IMPACT
121|0|8=PROBSUMM
121|0|7=POSSOLUTN
121|0|6=ITEMAFFECT
121|0|5=PROBTYPE
713|x=722
121|0|4=EMAIL
121|0|3=PHONE
713|v=2
121|0|2=EMPID
121|0|1=FIRSTNAME
713|t=720
121|0|0=LASTNAME
713|r=723
713|p=721
713|n=714
242|1|9=Black
713|m=719
242|1|8=11
JDPSelectDSNIMPACT1|maxRows=337
242|1|7=Plain
713|k=718
242|1|6=Helvetica
114|0|9=
242|1|5=
713|i=716
114|0|8=
242|1|4=
114|0|7=
242|1|3=
114|0|6=
242|1|2=
114|0|5=
242|1|1=JDPLineLayout
713|e=715
114|0|4=
242|1|0=Right
713|d=717
114|0|3=
114|0|2=
114|0|1=like
713|a=899
JDPSelectDSNForm1SP1|password=743
114|0|0=like
11|1|10=LightGray
211|x=219
JDPSelectDSNForm1RL1|jdbcsuffix=832
211|t=217
211|r=220
211|p=218
211|n=212
211|k=216
211|i=214
211|e=213
211|d=215
421|x=1
806|x=812
806|t=811
JDPSelectDSNForm1RL1|jdbcprefix=831
806|n=807
JDPScreenSettingsForm1|actualCompName=107
806|i=809
806|e=808
806|d=810
304|x=1
602|0|9=Font:
602|0|8=Back to:
602|0|7=Tab to:
602|0|6=Status:
602|0|5=Popup:
602|0|4=Editable:
602|0|3=Dft:
602|0|2=Cols:
602|0|1=Rows:
602|0|0=Pos:
723|1|9=Black
723|1|8=11
723|1|7=Plain
723|1|6=Helvetica
723|1|5=
723|1|4=
723|1|3=
723|1|2=
90|x=17
723|1|1=BorderLayout
723|1|0=West
724|x=733
724|w=1
JDPChoiceLayoutSTATUS1|textChoiceValue=502
724|t=731
724|r=734
724|p=732
724|n=725
724|m=730
113|8|19=
113|8|18=
724|k=729
113|8|17=
113|8|16=
724|i=727
113|8|15=
113|8|14=
113|8|13=
113|8|12=
724|e=726
113|8|11=
724|d=728
113|8|10=
724|b=816
90|9=JDPChoice
90|8=TextField
90|7=TextArea
90|6=TextField
90|5=JDPChoice
90|4=TextField
90|3=TextField
90|2=TextField
90|1=TextField
90|0=TextField
JDPSelectDSNIMPACT1|connectstring=336
222|x=230
773|ACTION_EVENT=778
222|t=228
222|r=231
222|p=229
222|n=223
222|k=227
222|i=225
222|e=224
222|d=226
JDPChoiceLayoutIMPACT1|textChoiceSql=347
432|x=1
817|x=826
817|w=1
817|t=824
817|r=827
817|p=825
817|n=818
817|m=823
JDPChoiceLayoutForm1SS1|textChoiceSql=119
JDPChoiceLayoutForm1SS1|textChoiceValue=113
JDPChoiceLayoutForm1SL1|textChoiceValue=64
JDPChoiceLayoutForm1SL1|textChoiceSql=70
817|k=822
JDPListLayoutForm1|psortChoiceText=85
817|i=820
817|e=819
817|d=821
66|x=17
64|8|19=
817|b=898
64|8|18=
105|x=17
64|8|17=
64|8|16=
64|8|15=
JDPListLayoutForm1|psortChoiceSql=86
64|8|14=
64|8|13=
64|8|12=
64|8|11=
64|8|10=
JDPSelectDSNForm1SP1|userid=744
315|y=11
315|x=3
JDPListLayoutForm1|pfromwhereclause=89
66|9=
66|8=
66|7=
66|6=
105|9=N
66|5=
105|8=N
66|4=
105|7=N
66|3=
105|6=N
66|2=
105|5=N
66|1=
105|4=N
66|0=
105|3=N
105|2=N
105|1=N
105|0=N
64|13|19=
64|13|18=
64|13|17=
64|13|16=
64|13|15=
64|13|14=
64|13|13=
350|x=358
64|13|12=
64|13|11=
64|13|10=
552|WORKLOGLabel1=603
350|t=356
444|0|0=JDPHelpDesk
350|r=359
350|p=357
350|n=351
350|k=355
350|i=353
350|e=352
350|d=354
765|11|9=
765|11|8=
765|11|7=
765|11|6=
765|11|5=
765|11|4=
765|11|3=
765|11|2=Equal to
765|11|1=Less than
765|11|0=Greater than
179|1|9=Black
179|1|8=11
179|1|7=Bold
179|1|6=Helvetica
179|1|5=
179|1|4=
179|1|3=
179|1|2=
179|1|1=Last / First / ID:
179|1|0=Left
770|x=17
113|5|9=
113|5|8=
113|5|7=Other
113|5|6=Furniture
113|5|5=Facilities
113|5|4=Phone Services
113|5|3=Print Services
113|5|2=File Services
113|5|1=Software
113|5|0=Hardware
443|y=10
443|x=3
123|8|19=-2
123|8|18=-2
123|8|17=-2
123|8|16=-2
123|8|15=-2
123|8|14=-2
123|8|13=-2
123|8|12=-2
123|8|11=-2
123|8|10=-2
116|x=17
770|9=
766|14|9=
770|8=
766|14|8=
770|7=
766|14|7=
770|6=
766|14|6=
770|5=
766|14|5=Closed
770|4=
766|14|4=Escalated
770|3=
766|14|3=Reassign
770|2=
766|14|2=Pending
770|1=
766|14|1=Progress
770|0=
766|14|0=Assigned
159|PROBSUMMLabel1=511
JDPChoiceLayoutSTATUS1|tableList=504
54|0|16=FINLSOLUTN
54|0|15=ENTRYDATE
54|0|14=STATUS
54|0|13=ASSIGNEDTO
54|0|12=WORKLOG
54|0|11=CALLID
54|0|10=PROBDETAIL
123|8|9=-2
123|8|8=-2
123|8|7=-2
123|8|6=-2
123|8|5=-2
123|8|4=-2
116|9=PROBTYPE
123|8|3=-2
116|8=
123|8|2=14
116|7=
123|8|1=14
116|6=
123|8|0=13
116|5=PROBTYPE
116|4=
116|3=
116|2=
116|1=
116|0=
JDPChoiceLayoutForm1SP1SL1|columnTextList=768
96|16=Yes
96|15=Yes
209|x=1
96|14=Yes
114|12|9=
96|13=Yes
114|12|8=
96|12=Yes
114|12|7=
96|11=No
114|12|6=
96|10=Yes
114|12|5=
114|12|4=
114|12|3=
114|12|2=
114|12|1=like
114|12|0=like
JDPSelectDSNForm1|connectstring=44
571|x=1
210|2|7=
210|2|6=
210|2|5=java.lang.String
210|2|4=java.lang.String
65|13|19=
65|13|18=
65|13|17=
399=Label
65|13|16=
398=Components
65|13|15=
397=true
65|13|14=
396=14
65|13|13=
395=false
65|13|12=
394=ITEMAFFECTLabel1
65|13|11=
65|13|10=
423|STATUS1=477
10|x=2
65|12|9=
159|ITEMAFFECT1=403
65|12|8=
65|12|7=
65|12|6=
65|12|5=
65|12|4=
65|12|3=
65|12|2=
65|12|1=like
65|12|0=like
56|0|0=CALLID
158|0|9=Icon#1:
158|0|8=Icon#0:
158|0|7=BCol#1:
158|0|6=FCol#1:
158|0|5=BCol#0:
158|0|4=FCol#0:
158|0|3=Tab#1:
JDPListLayoutForm1|pcounttext=83
158|0|2=Tab#0:
158|0|1=# Tabs:
158|0|0=Pos:
383=This username/password
382=60
664|v=1
381=1000
380=
664|t=671
664|n=665
664|m=670
664|k=669
664|i=667
664|e=666
664|d=668
113|0|19=
113|0|18=
664|a=686
113|0|17=
113|0|16=
113|0|15=
113|0|14=
113|0|13=
113|0|12=
113|0|11=
113|0|10=
379=
874|v=1
378=
377=Microsoft Access Driver (*.mdb)
874|t=881
376=JDPHelpDesk
375=No
374=JDPHelpDesk
373=jdbc:odbc:
372=sun.jdbc.odbc.JdbcOdbcDriver
371=JDPHelpDesk
874|n=875
874|m=880
114|9|9=
114|9|8=
305|1|9=Blue
874|k=879
762|16=42
114|9|7=
305|1|8=11
JDPChoiceLayoutForm1SP1SL1|columnActualList=769
762|15=14
114|9|6=
305|1|7=Plain
874|i=877
762|14=14
114|9|5=
305|1|6=Helvetica
762|13=19
10|1=InitComponents|L|\t//\r\n\t//  Initialise other components by calling their methods\r\n\t//\r\n\tpublic void InitComponents() {\r\n\r\n\t\tjaggSQL.setKeepConnectionOpen(false);\r\n\r\n\t}\r\n\r\n
114|9|4=
305|1|5=CALLID1
762|12=42
10|0=InitClass|L|//--------------------------------------------------------------------\r\n//                                                                    \r\n//  Module:       TotalEntry                                       \r\n//  Description:  TotalEntry\r\n//                                                                    \r\n//--------------------------------------------------------------------\r\n\r\nimport java.awt.*;\r\nimport java.awt.event.*;\r\nimport java.applet.*;\r\nimport java.util.*;\r\nimport java.io.*;\r\nimport java.net.*;\r\n\r\n\r\npublic class TotalEntry extends JDPClassLayout <Listeners> {\r\n\r\n\tJDPUser user;\r\n\tJDPJagg jaggSQL;\r\n\tJDPPopupMessage popuppanel;\r\n\tJDPMaskEdit JDPMaskEditMain;\r\n\tString moduleParameter;\r\n\t//\r\n\t//  Declare screen components\r\n\t//\r\n\tPanel Main;\r\n\tJDPChiselFramePanel ChiselPanel1;\r\n\tPanel Form1;\r\n\tPanel Panel1;\r\n\tPanel Panel2;\r\n\tJDPTabSelectPanel TabPanel1;\r\n\tJDPScrollPanel ScrollPanel1;\r\n\tLabel LASTNAMELabel1;\r\n\tPanel LASTNAMELine1;\r\n\tTextField LASTNAME1;\r\n\tTextField FIRSTNAME1;\r\n\tTextField EMPID1;\r\n\tLabel PHONELabel1;\r\n\tPanel PHONELine1;\r\n\tTextField PHONE1;\r\n\tTextField EMAIL1;\r\n\tLabel CALLIDLabel1;\r\n\tPanel CALLIDLine1;\r\n\tTextField CALLID1;\r\n\tJDPDate ENTRYDATE1;\r\n\tLabel IMPACTLabel1;\r\n\tJDPChoice IMPACT1;\r\n\tVector valueIMPACT1;\r\n\tLabel PROBTYPELabel1;\r\n\tJDPChoice PROBTYPE1;\r\n\tVector valuePROBTYPE1;\r\n\tLabel ITEMAFFECTLabel1;\r\n\tTextField ITEMAFFECT1;\r\n\tLabel ASSIGNEDTOLabel1;\r\n\tPanel ASSIGNEDTOLine1;\r\n\tJDPChoice ASSIGNEDTO1;\r\n\tVector valueASSIGNEDTO1;\r\n\tLabel STATUSLabel1;\r\n\tJDPChoice STATUS1;\r\n\tVector valueSTATUS1;\r\n\tLabel PROBSUMMLabel1;\r\n\tTextField PROBSUMM1;\r\n\tLabel FINLSOLUTNLabel1;\r\n\tTextArea FINLSOLUTN1;\r\n\tJDPScrollPanel ScrollPanel2;\r\n\tLabel PROBDETAILLabel1;\r\n\tTextArea PROBDETAIL1;\r\n\tLabel POSSOLUTNLabel1;\r\n\tTextArea POSSOLUTN1;\r\n\tLabel WORKLOGLabel1;\r\n\tTextArea WORKLOG1;\r\n\tJDPButtons JDPButtons1;\r\n\tPanel Panel3;\r\n\tJDPWhereClause Form1SP1;\r\n\tJDPSearchResults Form1RL1;\r\n\r\n\tpublic void InitClass(JDPUser user, Panel targetPanel, String moduleParameter) {\r\n\r\n\t\tthis.user = user;\r\n\t\tthis.moduleParameter = moduleParameter;\r\n\t\t//\r\n\t\t//  Set JAGG settings for this class\r\n\t\t//\r\n\t\tjaggSQL = new JDPJagg(user.jaggPath);\r\n\r\n\t\tsetLayout(new BorderLayout());\r\n\t\tpopuppanel = new JDPPopupMessage(user,this);\r\n\t\tadd(popuppanel);\r\n\t\tJDPMaskEditMain = new JDPMaskEdit();\r\n\r\n\t\tMain = new Panel();\r\n\t\tChiselPanel1 = new JDPChiselFramePanel(user, "Admin Detail");\r\n\t\tForm1 = new Panel();\r\n\t\tPanel1 = new Panel();\r\n\t\tPanel2 = new Panel();\r\n\t\tString[] TabPanel1t = new String[2];\r\n\t\tPanel[] TabPanel1p = new Panel[2];\r\n\t\tTabPanel1p[0] = new Panel();\r\n\t\tTabPanel1p[0].setLayout(new BorderLayout());\r\n\t\tTabPanel1t[0] = "Employee Detail";\r\n\t\tTabPanel1p[1] = new Panel();\r\n\t\tTabPanel1p[1].setLayout(new BorderLayout());\r\n\t\tTabPanel1t[1] = "Problem Detail";\r\n\t\tTabPanel1 = new JDPTabSelectPanel(user, TabPanel1t, TabPanel1p, "North");\r\n\t\tScrollPanel1 = new JDPScrollPanel();\r\n\t\tLASTNAMELabel1 = new Label("Last / First / ID:", Label.LEFT);\r\n\t\tLASTNAMELine1 = new Panel();\r\n\t\tLASTNAME1 = new TextField("LASTNAME", 15);\r\n\t\tFIRSTNAME1 = new TextField("FIRSTNAME", 15);\r\n\t\tEMPID1 = new TextField("EMPID", 10);\r\n\t\tPHONELabel1 = new Label("Phone / Email:", Label.LEFT);\r\n\t\tPHONELine1 = new Panel();\r\n\t\tPHONE1 = new TextField("PHONE", 14);\r\n\t\tEMAIL1 = new TextField("EMAIL", 30);\r\n\t\tCALLIDLabel1 = new Label("Call ID / Date:", Label.LEFT);\r\n\t\tCALLIDLine1 = new Panel();\r\n\t\tCALLID1 = new TextField("CALLID", 8);\r\n\t\tENTRYDATE1 = new JDPDate(user,"", 10);\r\n\t\tIMPACTLabel1 = new Label("Impact:", Label.LEFT);\r\n\t\tIMPACT1 = new JDPChoice();\r\n\t\tPROBTYPELabel1 = new Label("Problem Type:", Label.LEFT);\r\n\t\tPROBTYPE1 = new JDPChoice();\r\n\t\tITEMAFFECTLabel1 = new Label("Item Affected:", Label.LEFT);\r\n\t\tITEMAFFECT1 = new TextField("ITEMAFFECT", 30);\r\n\t\tASSIGNEDTOLabel1 = new Label("Assigned To:", Label.LEFT);\r\n\t\tASSIGNEDTOLine1 = new Panel();\r\n\t\tASSIGNEDTO1 = new JDPChoice();\r\n\t\tSTATUSLabel1 = new Label("Status:", Label.LEFT);\r\n\t\tSTATUS1 = new JDPChoice();\r\n\t\tPROBSUMMLabel1 = new Label("Problem Summary:", Label.LEFT);\r\n\t\tPROBSUMM1 = new TextField("PROBSUMM", 48);\r\n\t\tFINLSOLUTNLabel1 = new Label("Final Solution:", Label.LEFT);\r\n\t\tFINLSOLUTN1 = new TextArea("FINLSOLUTN", 6,48);\r\n\t\tScrollPanel2 = new JDPScrollPanel();\r\n\t\tPROBDETAILLabel1 = new Label("Problem Detail:", Label.LEFT);\r\n\t\tPROBDETAIL1 = new TextArea("PROBDETAIL", 6,48);\r\n\t\tPOSSOLUTNLabel1 = new Label("Poss Solution:", Label.LEFT);\r\n\t\tPOSSOLUTN1 = new TextArea("POSSOLUTN", 3,48);\r\n\t\tWORKLOGLabel1 = new Label("Work Log:", Label.LEFT);\r\n\t\tWORKLOG1 = new TextArea("WORKLOG", 6,48);\r\n\t\tString[] JDPButtons1btns = {"Apply","Add","Remove"};\r\n\t\tint[] JDPButtons1icns = {JDPButton.getIconValue("Save"),JDPButton.getIconValue("New"),JDPButton.getIconValue("Delete")};\r\n\t\tJDPButtons1 = new JDPButtons(user, JDPButtons1btns, JDPButtons1icns, JDPButtons.getAlignmentValue("Horizontal"));\r\n\t\tPanel3 = new Panel();\r\n\t\t\t\t\r\n\t\tMain.setLayout(new BorderLayout());\r\n\t\tadd("Center", Main);\r\n\t\tMain.add("Center", ChiselPanel1);\r\n\t\tChiselPanel1.add("Center", Form1);\r\n\t\tForm1.setLayout(new BorderLayout());\r\n\t\tForm1Main();\r\n\t\tForm1.add("Center", Panel1);\r\n\t\tPanel1.setLayout(new BorderLayout());\r\n\t\tPanel1.add("Center", Panel2);\r\n\t\tPanel2.setLayout(new BorderLayout());\r\n\t\tPanel2.add("Center", TabPanel1);\r\n\t\tTabPanel1p[0].add("Center", ScrollPanel1);\r\n\t\tScrollPanel1.add("Left", LASTNAMELabel1);\r\n\t\tScrollPanel1.add("Right", LASTNAMELine1);\r\n\t\tLASTNAMELine1.setLayout(new JDPLineLayout());\r\n\t\tLASTNAMELine1.add("Left", LASTNAME1);\r\n\t\tLASTNAMELine1.add("Left", FIRSTNAME1);\r\n\t\tLASTNAMELine1.add("Left", EMPID1);\r\n\t\tScrollPanel1.add("Left", PHONELabel1);\r\n\t\tScrollPanel1.add("Right", PHONELine1);\r\n\t\tPHONELine1.setLayout(new JDPLineLayout());\r\n\t\tPHONELine1.add("Left", PHONE1);\r\n\t\tPHONELine1.add("Left", EMAIL1);\r\n\t\tScrollPanel1.add("Left", CALLIDLabel1);\r\n\t\tScrollPanel1.add("Right", CALLIDLine1);\r\n\t\tCALLIDLine1.setLayout(new JDPLineLayout());\r\n\t\tCALLIDLine1.add("Left", CALLID1);\r\n\t\tCALLIDLine1.add("Left", ENTRYDATE1);\r\n\t\tCALLIDLine1.add("Left", IMPACTLabel1);\r\n\t\tCALLIDLine1.add("Left", IMPACT1);\r\n\t\tScrollPanel1.add("Left", PROBTYPELabel1);\r\n\t\tScrollPanel1.add("Right", PROBTYPE1);\r\n\t\tScrollPanel1.add("Left", ITEMAFFECTLabel1);\r\n\t\tScrollPanel1.add("Right", ITEMAFFECT1);\r\n\t\tScrollPanel1.add("Left", ASSIGNEDTOLabel1);\r\n\t\tScrollPanel1.add("Right", ASSIGNEDTOLine1);\r\n\t\tASSIGNEDTOLine1.setLayout(new JDPLineLayout());\r\n\t\tASSIGNEDTOLine1.add("Left", ASSIGNEDTO1);\r\n\t\tASSIGNEDTOLine1.add("Left", STATUSLabel1);\r\n\t\tASSIGNEDTOLine1.add("Left", STATUS1);\r\n\t\tScrollPanel1.add("Left", PROBSUMMLabel1);\r\n\t\tScrollPanel1.add("Right", PROBSUMM1);\r\n\t\tScrollPanel1.add("Left", FINLSOLUTNLabel1);\r\n\t\tScrollPanel1.add("Right", FINLSOLUTN1);\r\n\t\tTabPanel1p[1].add("Center", ScrollPanel2);\r\n\t\tScrollPanel2.add("Left", PROBDETAILLabel1);\r\n\t\tScrollPanel2.add("Right", PROBDETAIL1);\r\n\t\tScrollPanel2.add("Left", POSSOLUTNLabel1);\r\n\t\tScrollPanel2.add("Right", POSSOLUTN1);\r\n\t\tScrollPanel2.add("Left", WORKLOGLabel1);\r\n\t\tScrollPanel2.add("Right", WORKLOG1);\r\n\t\tPanel1.add("South", JDPButtons1);\r\n\t\tForm1.add("West", Panel3);\r\n\t\tPanel3.setLayout(new BorderLayout());\r\n\t\tPanel3.add("North", Form1SP1);\r\n\t\tPanel3.add("Center", Form1RL1);\r\n\r\n\t\tTabPanel1.setTabcolor(0,user.u._cvtcolor("Black"), user.u._cvtcolor("LightGray"));\r\n\t\tTabPanel1.setTabcolor(1,user.u._cvtcolor("Black"), user.u._cvtcolor("LightGray"));\r\n\t\tScrollPanel1.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tScrollPanel1.setForeground(user.u._cvtcolor("Black"));\r\n\t\tScrollPanel1.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tLASTNAMELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(LASTNAME1 ,"Last Name" ,"Enter your last name.");\r\n\t\tpopuppanel.addComponent(FIRSTNAME1 ,"First Name" ,"Enter your first name.");\r\n\t\tpopuppanel.addComponent(EMPID1 ,"Employee ID" ,"Enter your Employee ID code.");\r\n\t\tPHONELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PHONE1 ,"Phone" ,"Enter your phone number or extension.");\r\n\t\tpopuppanel.addComponent(EMAIL1 ,"Email" ,"Enter your complete email address.");\r\n\t\tCALLIDLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tCALLID1.setEditable(false);\r\n\t\tpopuppanel.addComponent(CALLID1 ,"Call ID" ,"This is automatically assigned.");\r\n\t\tCALLID1.setEditable(false);\r\n\t\tENTRYDATE1.setForeground(user.u._cvtcolor("Blue"));\r\n\t\tpopuppanel.addComponent(ENTRYDATE1 ,"Entry Date" ,"Date of problem entry.");\r\n\t\tIMPACTLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tIMPACT1.setForeground(user.u._cvtcolor("Red"));\r\n\t\tpopuppanel.addComponent(IMPACT1 ,"Impact" ,"How much does this affect your ability to work?");\r\n\t\tPROBTYPELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBTYPE1 ,"Problem Type" ,"Select the area causing the problem.");\r\n\t\tITEMAFFECTLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(ITEMAFFECT1 ,"Item Affect" ,"Enter the exact item affected by the problem.");\r\n\t\tASSIGNEDTOLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(ASSIGNEDTO1 ,"Assigned To" ,"Assign this task to one of the support professionals.");\r\n\t\tSTATUSLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tSTATUS1.setForeground(user.u._cvtcolor("Red"));\r\n\t\tpopuppanel.addComponent(STATUS1 ,"Status" ,"Choose the status of the problem.");\r\n\t\tPROBSUMMLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBSUMM1 ,"Problem Summary" ,"Enter a brief description of the problem.");\r\n\t\tFINLSOLUTNLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(FINLSOLUTN1 ,"Final Solution" ,"The final soluton to the closed problem.");\r\n\t\tScrollPanel2.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tScrollPanel2.setForeground(user.u._cvtcolor("Black"));\r\n\t\tScrollPanel2.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tPROBDETAILLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBDETAIL1 ,"Problem Detail" ,"Enter a detailed description with any error messages received.");\r\n\t\tPOSSOLUTNLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(POSSOLUTN1 ,"Possible Solution" ,"Possible solution(s).");\r\n\t\tWORKLOGLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(WORKLOG1 ,"Work Log" ,"This is a log of the work done so far on this problem.");\r\n\r\n<ObjectListeners>\r\n\t\t//\r\n\t\t//  Initialise Components\r\n\t\t//\r\n\t\tInitComponents();\r\n\t\t//\r\n\t\t//  Add the handle to this panel to the global vector so other panels can\r\n\t\t//  access this one\r\n\t\t//\r\n\t\tuser.gParm.addElement(this);\r\n\t}\r\n\r\n<Events>\r\n\r\n<CodeBody>\r\n}\r\n\r\n
114|9|3=
305|1|4=IMPACT1
JDPChoiceLayoutForm1SP1SL1|columnDataType=770
762|11=8
114|9|2=High
305|1|3=Date of problem entry.
874|e=876
762|10=42
114|9|1=Medium
305|1|2=Entry Date
874|d=878
114|9|0=Low
305|1|1=10
305|1|0=Left
874|a=896
367=Right
366=JDPChoice
365=Components
364=true
363=20
362=false
361=PROBTYPE1
180|FIRSTNAME1=201
766|4|19=
766|4|18=
766|4|17=
766|4|16=
766|4|15=
357=Left
766|4|14=
356=Label
766|4|13=
355=Components
766|4|12=
354=true
766|4|11=
353=14
766|4|10=
352=false
582|y=14
351=PROBTYPELabel1
582|x=3
64|0|19=
64|0|18=
64|0|17=
64|0|16=
64|0|15=
64|0|14=
64|0|13=
64|0|12=
64|0|11=
64|0|10=
136|0|10=BColor:
792|x=798
792|t=797
792|n=793
1|x=10
1|v=1
1|t=8
792|i=795
1|r=11
1|p=9
792|e=794
792|d=796
1|n=2
1|m=7
1|k=6
465|x=1
1|i=4
JDPSelectColumnsForm1RL1|keys=849
1|e=3
21|x=1
1|d=5
1|a=902
339=This username/password
338=60
337=1000
336=
335=
334=
333=Microsoft Access Driver (*.mdb)
332=JDPHelpDesk
331=No
330=JDPHelpDesk
99|x=17
329=jdbc:odbc:
328=sun.jdbc.odbc.JdbcOdbcDriver
327=JDPHelpDesk
323=Left
348|x=1
322=JDPChoice
321=Components
320=true
465|0=
64|4|9=
64|4|8=
JDPChoiceLayoutForm1SP1SL1|actualChoiceValue=766
64|4|7=
64|4|6=
64|4|5=
64|4|4=
530|0|9=Style:
64|4|3=
530|0|8=Font:
64|4|2=
99|9=White
530|0|7=Back to:
64|4|1=Contains
319=20
99|8=White
530|0|6=Tab to:
64|4|0=Begins with
318=false
99|7=White
530|0|5=Status:
317=IMPACT1
99|6=White
530|0|4=Popup:
99|5=White
530|0|3=Editable:
99|4=White
530|0|2=Dft:
99|3=White
530|0|1=Cols:
313=Left
99|2=White
530|0|0=Pos:
312=Label
99|1=White
311=Components
99|0=White
310=true
768|x=17
309=14
308=false
307=IMPACTLabel1
348|0=(1=1)
123|0|19=-2
900|x=2
123|0|18=-2
303=Left
412|1|9=Plain
123|0|17=-2
302=JDPDate
412|1|8=Helvetica
123|0|16=-2
301=Drop here to add this component to the Panel
412|1|7=PROBTYPE1
123|0|15=-2
300=Components
765|2|9=
412|1|6=ASSIGNEDTO1
123|0|14=-2
765|2|8=
412|1|5=Enter the exact item affected by the problem.
123|0|13=-2
765|2|7=
412|1|4=Item Affect
123|0|12=-2
765|2|6=
412|1|3=true
123|0|11=-2
765|2|5=
412|1|2=ITEMAFFECT
123|0|10=-2
765|2|4=
412|1|1=30
765|2|3=
412|1|0=Right
765|2|2=
765|2|1=Contains
765|2|0=Begins with
593|x=601
593|t=599
593|r=602
593|p=600
593|n=594
593|k=598
593|i=596
107|16=FINLSOLUTN1
641|Form1=649
107|15=ENTRYDATE1
107|14=STATUS1
107|13=ASSIGNEDTO1
593|e=595
107|12=WORKLOG1
593|d=597
107|11=CALLID1
107|10=PROBDETAIL1
768|9=
768|8=
768|7=
768|6=
768|5=
768|4=
768|3=
768|2=
768|1=
768|0=
69|16=
69|15=
69|14=
69|13=
69|12=
69|11=
JDPChoiceLayoutPROBTYPE1|actualChoiceValue=386
476|y=11
69|10=
476|x=3
900|1=Panel3
900|0=Panel1
32|x=11
686|x=1
33|0|9=FColor:
33|0|8=Size:
33|0|7=Style:
33|0|6=Font:
33|0|5=Back to:
33|0|4=Tab to:
33|0|3=Status:
33|0|2=Popup:
33|0|1=Layout:
33|0|0=Pos:
359|y=11
359|x=3
JDPChoiceLayoutForm1SS1|tableWhereClause=120
JDPChoiceLayoutForm1SL1|tableWhereClause=71
896|x=1
113|13|19=
32|9=Form1WhereClauseMain|R|\t//\r\n\t//  Create and load the Search Panel\r\n\t//\r\n\tpublic void Form1WhereClauseMain() {\r\n\r\n\t\tString[] Form1cf = new String[5];\r\n\t\tString[] Form1acf = new String[5];\r\n\t\tVector Form1mu = new Vector();\r\n\t\tVector Form1amu = new Vector();\r\n\t\tForm1cf[0] = "Last Name";\r\n\t\tForm1acf[0] = "LASTNAME";\r\n\t\tForm1cf[1] = "First Name";\r\n\t\tForm1acf[1] = "FIRSTNAME";\r\n\t\tForm1cf[2] = "Employee ID";\r\n\t\tForm1acf[2] = "EMPID";\r\n\t\tForm1cf[3] = "Call ID";\r\n\t\tForm1acf[3] = "CALLID";\r\n\t\tForm1cf[4] = "Entry Date";\r\n\t\tForm1acf[4] = "ENTRYDATE";\r\n\t\tForm1mu.addElement(new Vector());\r\n\t\tForm1amu.addElement(new Vector());\r\n\t\tForm1mu.addElement(new Vector());\r\n\t\tForm1amu.addElement(new Vector());\r\n\t\tForm1mu.addElement(new Vector());\r\n\t\tForm1amu.addElement(new Vector());\r\n\t\tForm1mu.addElement(new Vector());\r\n\t\tForm1amu.addElement(new Vector());\r\n\t\tForm1mu.addElement(new Vector());\r\n\t\tForm1amu.addElement(new Vector());\r\n\t\t((Vector)Form1mu.elementAt(0)).addElement("Begins with");\r\n\t\t((Vector)Form1amu.elementAt(0)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(0)).addElement("Contains");\r\n\t\t((Vector)Form1amu.elementAt(0)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(1)).addElement("Begins with");\r\n\t\t((Vector)Form1amu.elementAt(1)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(1)).addElement("Contains");\r\n\t\t((Vector)Form1amu.elementAt(1)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(2)).addElement("Begins with");\r\n\t\t((Vector)Form1amu.elementAt(2)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(2)).addElement("Contains");\r\n\t\t((Vector)Form1amu.elementAt(2)).addElement("like");\r\n\t\t((Vector)Form1mu.elementAt(3)).addElement("Greater than");\r\n\t\t((Vector)Form1amu.elementAt(3)).addElement(">");\r\n\t\t((Vector)Form1mu.elementAt(3)).addElement("Less than");\r\n\t\t((Vector)Form1amu.elementAt(3)).addElement("<");\r\n\t\t((Vector)Form1mu.elementAt(3)).addElement("Equal to");\r\n\t\t((Vector)Form1amu.elementAt(3)).addElement("=");\r\n\t\t((Vector)Form1mu.elementAt(4)).addElement("Equal to");\r\n\t\t((Vector)Form1amu.elementAt(4)).addElement("=");\r\n\t\t((Vector)Form1mu.elementAt(4)).addElement("Greater than");\r\n\t\t((Vector)Form1amu.elementAt(4)).addElement(">");\r\n\t\t((Vector)Form1mu.elementAt(4)).addElement("Less than");\r\n\t\t((Vector)Form1amu.elementAt(4)).addElement("<");\r\n\t\tint[] Form1cl = new int[5];\r\n\t\tboolean[] Form1cis = new boolean[5];\r\n\t\tForm1cl[0] = 19;\r\n\t\tForm1cis[0] = true;\r\n\t\tForm1cl[1] = 19;\r\n\t\tForm1cis[1] = true;\r\n\t\tForm1cl[2] = 54;\r\n\t\tForm1cis[2] = true;\r\n\t\tForm1cl[3] = 8;\r\n\t\tForm1cis[3] = false;\r\n\t\tForm1cl[4] = 14;\r\n\t\tForm1cis[4] = true;\r\n\t\tForm1SP1 = new JDPWhereClause(user, targetPanel, "", true, "Last Name", Form1cf, Form1acf, Form1mu, Form1amu, null, null, Form1cl, Form1cis, "FROM JDPHelpDesk WHERE (1=1)");\r\n\t\tForm1SP1.setDSNType("ACCESS");\r\n\t\tForm1SP1.setDataType(0,12);\r\n\t\tForm1SP1.setDataType(1,12);\r\n\t\tForm1SP1.setDataType(2,1);\r\n\t\tForm1SP1.setDataType(3,4);\r\n\t\tForm1SP1.setDataType(4,11);\r\n\t}\r\n\r\n\n
113|13|18=
32|8=Form1CheckFields|R|\t//\r\n\t//  Perform component validations\r\n\t//\r\n\tpublic boolean Form1CheckFields() {\r\n\r\n\r\n\t\treturn true;\r\n\r\n\t}\r\n\r\n\n
113|13|17=
32|7=Form1LoadChoices|R|\t//\r\n\t//  Load all of the Screen Choices\r\n\t//\r\n\tvoid Form1LoadChoices() {\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\r\n\t\tvalueIMPACT1 = new Vector(); \r\n\t\tIMPACT1.addItem("Low"); \r\n\t\tvalueIMPACT1.addElement("Low"); \r\n\t\tIMPACT1.addItem("Medium"); \r\n\t\tvalueIMPACT1.addElement("Medium"); \r\n\t\tIMPACT1.addItem("High"); \r\n\t\tvalueIMPACT1.addElement("High"); \r\n\r\n\t\tvalueSTATUS1 = new Vector(); \r\n\t\tSTATUS1.addItem("Assigned"); \r\n\t\tvalueSTATUS1.addElement("Assigned"); \r\n\t\tSTATUS1.addItem("In Progress"); \r\n\t\tvalueSTATUS1.addElement("Progress"); \r\n\t\tSTATUS1.addItem("Pending Info"); \r\n\t\tvalueSTATUS1.addElement("Pending"); \r\n\t\tSTATUS1.addItem("Reassign"); \r\n\t\tvalueSTATUS1.addElement("Reassign"); \r\n\t\tSTATUS1.addItem("Closed"); \r\n\t\tvalueSTATUS1.addElement("Closed"); \r\n\r\n\t\tvaluePROBTYPE1 = new Vector(); \r\n\t\tnew JDPLoadChoice(user,jaggSQL,PROBTYPE1,"PROBTYPE","PROBTYPE","JDPProbType","(1=1)",valuePROBTYPE1);\r\n\r\n\t\tvalueASSIGNEDTO1 = new Vector(); \r\n\t\tnew JDPLoadChoice(user,jaggSQL,ASSIGNEDTO1,"username","username","JDPUser","username like 'sup%'",valueASSIGNEDTO1);\r\n\t}\r\n\r\n\n
113|13|16=
32|6=Form1ClearFields|R|\t//\r\n\t//  Clear the screen fields for a new option\r\n\t//\r\n\tpublic void Form1ClearFields() {\r\n\r\n\t\tLASTNAME1.setText("");\r\n\t\tFIRSTNAME1.setText("");\r\n\t\tEMPID1.setText("");\r\n\t\tPHONE1.setText("");\r\n\t\tEMAIL1.setText("");\r\n\t\tPROBTYPE1.select(0);\r\n\t\tITEMAFFECT1.setText("");\r\n\t\tPOSSOLUTN1.setText("");\r\n\t\tPROBSUMM1.setText("");\r\n\t\tIMPACT1.select(0);\r\n\t\tPROBDETAIL1.setText("");\r\n\t\tCALLID1.setText("");\r\n\t\tWORKLOG1.setText("");\r\n\t\tASSIGNEDTO1.select(0);\r\n\t\tSTATUS1.select(0);\r\n\t\tENTRYDATE1.setText("");\r\n\t\tFINLSOLUTN1.setText("");\r\n\r\n\t}\r\n\r\n\n
113|13|15=
32|5=Form1Save|R|\t//\r\n\t//  Save the selected item\r\n\t//\r\n\tboolean Form1Save(String[] keys, String action) {\r\n\r\n\t\tint recCount = 0;\r\n\t\tVector results = new Vector();\r\n\t\tString sep = jaggSQL.getSEP();\r\n\t\tString SQL = "";\r\n\t\tString prevSQL = null;\r\n\r\n\t\tif (action.equals("I")) {\r\n\t\t\tSQL = "INSERT INTO JDPHelpDesk (LASTNAME, " +\r\n\t\t\t\t\t"FIRSTNAME, " +\r\n\t\t\t\t\t"EMPID, " +\r\n\t\t\t\t\t"PHONE, " +\r\n\t\t\t\t\t"EMAIL, " +\r\n\t\t\t\t\t"PROBTYPE, " +\r\n\t\t\t\t\t"ITEMAFFECT, " +\r\n\t\t\t\t\t"POSSOLUTN, " +\r\n\t\t\t\t\t"PROBSUMM, " +\r\n\t\t\t\t\t"IMPACT, " +\r\n\t\t\t\t\t"PROBDETAIL, " +\r\n\t\t\t\t\t"WORKLOG, " +\r\n\t\t\t\t\t"ASSIGNEDTO, " +\r\n\t\t\t\t\t"STATUS, " +\r\n\t\t\t\t\t"ENTRYDATE, " +\r\n\t\t\t\t\t"FINLSOLUTN) VALUES('" + user.u.replace(LASTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(FIRSTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(EMPID1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PHONE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(EMAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + (String)valuePROBTYPE1.elementAt(PROBTYPE1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(ITEMAFFECT1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(POSSOLUTN1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PROBSUMM1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + (String)valueIMPACT1.elementAt(IMPACT1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PROBDETAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(WORKLOG1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + (String)valueASSIGNEDTO1.elementAt(ASSIGNEDTO1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + (String)valueSTATUS1.elementAt(STATUS1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + JDPDate.format(ENTRYDATE1.getText()) + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(FINLSOLUTN1.getText(),"'","''") + "')";\r\n\t\t} else {\r\n\t\t\tif (keys == null || keys.length == 0) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message3"),5);\r\n\t\t\t\treturn false;\r\n\t\t\t}\r\n\t\t\tif (action.equals("D")) {\r\n\t\t\t\tSQL = "DELETE FROM JDPHelpDesk" +\r\n\t\t\t\t\t" WHERE CALLID=" + keys[0]+ "" ;\r\n\t\t\t} else {\r\n\t\t\t\tSQL = "UPDATE JDPHelpDesk SET LASTNAME = '" + user.u.replace(LASTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"FIRSTNAME = '" + user.u.replace(FIRSTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"EMPID = '" + user.u.replace(EMPID1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PHONE = '" + user.u.replace(PHONE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"EMAIL = '" + user.u.replace(EMAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PROBTYPE = '" + (String)valuePROBTYPE1.elementAt(PROBTYPE1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"ITEMAFFECT = '" + user.u.replace(ITEMAFFECT1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"POSSOLUTN = '" + user.u.replace(POSSOLUTN1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PROBSUMM = '" + user.u.replace(PROBSUMM1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"IMPACT = '" + (String)valueIMPACT1.elementAt(IMPACT1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"PROBDETAIL = '" + user.u.replace(PROBDETAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"WORKLOG = '" + user.u.replace(WORKLOG1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"ASSIGNEDTO = '" + (String)valueASSIGNEDTO1.elementAt(ASSIGNEDTO1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"STATUS = '" + (String)valueSTATUS1.elementAt(STATUS1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"ENTRYDATE = '" + JDPDate.format(ENTRYDATE1.getText()) + "', " +\r\n\t\t\t\t\t"FINLSOLUTN = '" + user.u.replace(FINLSOLUTN1.getText(),"'","''") + "'" +\r\n\t\t\t\t\t" WHERE CALLID=" + keys[0]+ "" ;\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message0"), 0);\r\n\t\trecCount = jaggSQL.execSQL(SQL, results);\r\n\r\n\t\tif (recCount == 0 && prevSQL != null) {\r\n\t\t\tString[] buttons = {JDPLang.get("Reload"),JDPLang.get("Update")};\r\n\t\t\tint[] icons = {JDPButton.UNDO,JDPButton.SAVE};\r\n\t\t\tJDPMessageDialog d = new JDPMessageDialog(user, user.jdpMainWindow, JDPLang.get("Dialog0"), JDPLang.get("Dialog1"), buttons, icons);\r\n\t\t\td.display();\r\n\t\t\tif (d.getPressedButton() == 1) {\r\n\t\t\t\tresults = new Vector();\r\n\t\t\t\trecCount = jaggSQL.execSQL(prevSQL, results);\r\n\t\t\t} else {\r\n\t\t\t\tForm1Load(keys);\r\n\t\t\t\treturn true;\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\tif (recCount == -1) {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t\treturn false;\r\n\t\t}\r\n\t\tif (recCount == 1) {\r\n\t\t\tif (action.equals("I")) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message4"),3);\r\n\t\t\t} else \r\n\t\t\tif (action.equals("D")) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message5"),3);\r\n\t\t\t} else {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message6"),3);\r\n\t\t\t}\r\n\t\t} else {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t}\r\n\t\tif (prevSQL != null) {\r\n\t\t\tForm1Load(keys);\r\n\t\t}\r\n\t\treturn true;\r\n\r\n\t}\r\n\r\n\n
113|13|14=
32|4=Form1removeRow|R|\t//\r\n\t//  Remove the selected item\r\n\t//\r\n\tpublic boolean Form1removeRow(String[] keys) {\r\n\r\n\t\treturn Form1Save(keys, "D");\r\n\t}\r\n\r\n\n
113|13|13=
32|3=Form1insertRow|R|\t//\r\n\t//  Insert the selected item\r\n\t//\r\n\tpublic boolean Form1insertRow(String[] keys) {\r\n\r\n\t\tif (Form1CheckFields()) {\r\n\t\t\treturn Form1Save(keys, "I");\r\n\t\t}\r\n\t\treturn false;\r\n\t}\r\n\r\n\n
113|13|12=
32|2=Form1updateRow|R|\t//\r\n\t//  Update the selected item\r\n\t//\r\n\tpublic boolean Form1updateRow(String[] keys) {\r\n\r\n\t\tif (Form1CheckFields()) {\r\n\t\t\treturn Form1Save(keys, "U");\r\n\t\t}\r\n\t\treturn false;\r\n\t}\r\n\r\n\n
113|13|11=
32|1=Form1Load|R|\t//\r\n\t//  Load the selected item\r\n\t//\r\n\tpublic void Form1Load(String[] keys) {\r\n\r\n\t\tStringTokenizer stok;\r\n\r\n\t\tint recCount = 0;\r\n\t\tVector results = new Vector();\r\n\t\tString sep = jaggSQL.getSEP();\r\n\t\tint actualRows = 0;\r\n\t\tString row;\r\n\t\tString tempText;\r\n\r\n\t\tif (keys == null || keys.length < 0) {\r\n\t\t\tForm1ClearFields();\r\n\t\t\treturn;\r\n\t\t}\r\n\r\n\t\tString SQL = "SELECT LASTNAME," +\r\n\t\t\t\t\t"FIRSTNAME," +\r\n\t\t\t\t\t"EMPID," +\r\n\t\t\t\t\t"PHONE," +\r\n\t\t\t\t\t"EMAIL," +\r\n\t\t\t\t\t"PROBTYPE," +\r\n\t\t\t\t\t"ITEMAFFECT," +\r\n\t\t\t\t\t"POSSOLUTN," +\r\n\t\t\t\t\t"PROBSUMM," +\r\n\t\t\t\t\t"IMPACT," +\r\n\t\t\t\t\t"PROBDETAIL," +\r\n\t\t\t\t\t"CALLID," +\r\n\t\t\t\t\t"WORKLOG," +\r\n\t\t\t\t\t"ASSIGNEDTO," +\r\n\t\t\t\t\t"STATUS," +\r\n\t\t\t\t\t"ENTRYDATE," +\r\n\t\t\t\t\t"FINLSOLUTN" +\r\n\t\t\t\t\t" FROM JDPHelpDesk" +\r\n\t\t\t\t\t" WHERE (1=1)";\r\n\t\tif (keys.length > 0 && keys[0] != null) SQL += " AND CALLID=" + keys[0]+ "" ;\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message0"), 0);\r\n\t\trecCount = jaggSQL.execSQL(SQL, results);\r\n\r\n\t\tif(recCount == -1) {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t\treturn;\r\n\t\t}\r\n\t\tif(recCount >= 1) {\r\n\t\t\trow = (String)results.elementAt(0);\r\n\t\t\tif ((row != null) && (row.trim().compareTo("") != 0)) {\r\n\t\t\t\tstok = new StringTokenizer(row,sep);\r\n\t\t\t\tLASTNAME1.setText(stok.nextToken().trim());\r\n\t\t\t\tFIRSTNAME1.setText(stok.nextToken().trim());\r\n\t\t\t\tEMPID1.setText(stok.nextToken().trim());\r\n\t\t\t\tPHONE1.setText(stok.nextToken().trim());\r\n\t\t\t\tEMAIL1.setText(stok.nextToken().trim());\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valuePROBTYPE1.indexOf((String)tempText) >= 0) PROBTYPE1.select(valuePROBTYPE1.indexOf((String)tempText));\r\n\t\t\t\tITEMAFFECT1.setText(stok.nextToken().trim());\r\n\t\t\t\tPOSSOLUTN1.setText(stok.nextToken().trim());\r\n\t\t\t\tPROBSUMM1.setText(stok.nextToken().trim());\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valueIMPACT1.indexOf((String)tempText) >= 0) IMPACT1.select(valueIMPACT1.indexOf((String)tempText));\r\n\t\t\t\tPROBDETAIL1.setText(stok.nextToken().trim());\r\n\t\t\t\tCALLID1.setText(stok.nextToken().trim());\r\n\t\t\t\tWORKLOG1.setText(stok.nextToken().trim());\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valueASSIGNEDTO1.indexOf((String)tempText) >= 0) ASSIGNEDTO1.select(valueASSIGNEDTO1.indexOf((String)tempText));\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valueSTATUS1.indexOf((String)tempText) >= 0) STATUS1.select(valueSTATUS1.indexOf((String)tempText));\r\n\t\t\t\tENTRYDATE1.setText(JDPDate.format(Long.valueOf(stok.nextToken()).longValue()));\r\n\t\t\t\tFINLSOLUTN1.setText(stok.nextToken().trim());\r\n\t\t\t}\r\n\t\t\tif(recCount > 1) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message1"), 10);\r\n\t\t\t} else {\r\n\t\t\t\tuser.mainmsg.clearStatusMsg();\r\n\t\t\t}\r\n\t\t} else {\r\n\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message2"), 10);\r\n\t\t\tForm1ClearFields();\r\n\t\t}\r\n\r\n\t}\r\n\r\n\n
113|13|10=
32|0=Form1Main|L|\t//\r\n\t//  Main initialization method\r\n\t//\r\n\tpublic void Form1Main() {\r\n\r\n\t\tForm1LoadChoices();\r\n\t\tForm1ClearFields();\r\n\t\tForm1WhereClauseMain();\r\n\t\tForm1SearchResultsMain();\r\n\r\n\t}\r\n\r\n\n\r\n\r\n\n\r\n\r\n\n
701|x=707
701|t=706
686|0=Form1
701|n=702
701|i=704
701|e=703
701|d=705
896|0=Form1
765|16|19=
765|16|18=
765|16|17=
765|16|16=
765|16|15=
765|16|14=
765|16|13=
765|16|12=
765|16|11=
765|16|10=
65|8|9=
65|8|8=
65|8|7=
65|8|6=
65|8|5=
65|8|4=
486|1|9=LightGray
65|8|3=
486|1|8=Red
65|8|2=
486|1|7=11
65|8|1=like
486|1|6=Plain
65|8|0=like
486|1|5=Helvetica
486|1|4=ASSIGNEDTO1
486|1|3=PROBSUMM1
486|1|2=Choose the status of the problem.
486|1|1=Status
486|1|0=Left
JDPScreenSettingsForm1|statusBarText=94
114|6|19=
114|6|18=
114|6|17=
114|6|16=
114|6|15=
114|6|14=
114|6|13=
114|6|12=
114|6|11=
114|6|10=
766|6|9=
766|6|8=
766|6|7=
766|6|6=
766|6|5=
766|6|4=
766|6|3=
766|6|2=
766|6|1=like
766|6|0=like
765|7|19=
765|7|18=
765|7|17=
765|7|16=
765|7|15=
765|7|14=
765|7|13=
765|7|12=
765|7|11=
765|7|10=
JDPChoiceLayoutIMPACT1|columnActualList=345
502|y=20
502|x=1
766|15|19=
766|15|18=
766|15|17=
766|15|16=
766|15|15=
766|15|14=
766|15|13=
766|15|12=
766|15|11=
766|15|10=
JDPChoiceLayoutIMPACT1|columnTextList=344
712|x=2
476|1|10=LightGray
65|6|19=
65|6|18=
65|6|17=
65|6|16=
65|6|15=
65|6|14=
65|6|13=
242|0|9=FColor:
65|6|12=
242|0|8=Size:
65|6|11=
242|0|7=Style:
65|6|10=
242|0|6=Font:
242|0|5=Back to:
242|0|4=Tab to:
242|0|3=Status:
242|0|2=Popup:
242|0|1=Layout:
242|0|0=Pos:
114|13|19=
114|13|18=
114|13|17=
114|13|16=
114|13|15=
114|13|14=
210|y=13
114|13|13=
210|x=3
114|13|12=
114|13|11=
114|13|10=
712|1=JDPButtons1
712|0=Panel2
JDPChoiceLayoutForm1SP1SL1|tableWhereClause=772
805|x=1
JDPSelectDSNSTATUS1|dataSources=487
JDPChoiceLayoutSTATUS1|textChoiceSql=508
231|1|10=LightGray
JDPSelectDSNSTATUS1|sourcetype=494
723|0|9=FColor:
805|0=Form1RL1.setFromWhereClause(Form1SP1.getFromWhereClause());
723|0|8=Size:
723|0|7=Style:
723|0|6=Font:
723|0|5=Back to:
723|0|4=Tab to:
723|0|3=Status:
723|0|2=Popup:
723|0|1=Layout:
723|0|0=Pos:
723|y=11
723|x=3
120|16=(1=1)
120|15=(1=1)
JDPSelectColumnsForm1|keys=55
120|14=(1=1)
61|16=42
120|13=username like 'sup%'
61|15=14
120|12=(1=1)
61|14=14
120|11=(1=1)
61|13=19
120|10=(1=1)
61|12=42
61|11=8
61|10=42
221|x=3
816|x=1
JDPSelectDSNIMPACT1|jdbcsuffix=330
342|0|9=
342|0|8=
342|0|7=
342|0|6=
342|0|5=
342|0|4=
342|0|3=
342|0|2=
342|0|1=
342|0|0=
65|y=20
65|x=17
104|x=17
641|v=1
641|t=648
641|n=642
221|2=EMPID1
159|LASTNAMELine1=180
641|m=647
221|1=FIRSTNAME1
221|0=LASTNAME1
641|k=646
641|i=644
641|e=643
641|d=645
641|a=663
314|x=1
JDPListLayoutForm1|displayCount=84
816|0=Component Events
104|9=Y
104|8=Y
104|7=Y
104|6=Y
104|5=Y
104|4=Y
104|3=Y
104|2=Y
104|1=Y
104|0=Y
734|y=10
734|x=3
JDPSelectDSNIMPACT1|jdbcprefix=329
JDPSelectDSNASSIGNEDTO1|datasource=445
JDPSelectDSNASSIGNEDTO1|datasourceC=450
113|9|19=
113|9|18=
113|9|17=
113|9|16=
113|9|15=
113|9|14=
113|9|13=
113|9|12=
113|9|11=
113|9|10=
765|10|9=
765|10|8=
765|10|7=
765|10|6=
765|10|5=
765|10|4=
765|10|3=
765|10|2=
765|10|1=Contains
765|10|0=Begins with
179|0|9=FColor:
179|0|8=Size:
179|0|7=Style:
572|1|9=Black
179|0|6=Font:
572|1|8=11
179|0|5=Back to:
572|1|7=Bold
179|0|4=Tab to:
572|1|6=Helvetica
179|0|3=Status:
572|1|5=
232|PHONE1=243
179|0|2=Popup:
572|1|4=
179|0|1=Label:
572|1|3=
179|0|0=Pos:
572|1|2=
572|1|1=Problem Detail:
572|1|0=Left
232|x=241
232|v=2
232|t=239
JDPSelectDSNForm1SP1|jdbcdirect=740
232|r=242
232|p=240
232|n=233
232|m=238
232|k=237
232|i=235
113|4|9=
113|4|8=
113|4|7=
113|4|6=
232|e=234
113|4|5=
232|d=236
113|4|4=
113|4|3=
113|4|2=
232|a=263
113|4|1=Contains
113|4|0=Begins with
442|x=1
827|y=10
827|x=3
64|9|19=
64|9|18=
64|9|17=
115|x=17
64|9|16=
64|9|15=
64|9|14=
385|0|19=
64|9|13=
385|0|18=
64|9|12=
385|0|17=
64|9|11=
385|0|16=
64|9|10=
385|0|15=
385|0|14=
385|0|13=
385|0|12=
385|0|11=
385|0|10=
766|13|9=
766|13|8=
766|13|7=
766|13|6=
766|13|5=
766|13|4=support4
766|13|3=support3
766|13|2=support2
766|13|1=support1
766|13|0=supportadmin
325|y=10
786|clearList()=792
325|x=3
nextIndex=902
123|7|9=-2
123|7|8=-2
123|7|7=-2
123|7|6=-2
123|7|5=-2
123|7|4=-2
123|7|3=-2
115|9=JDPProbType
123|7|2=-2
115|8=
123|7|1=-2
115|7=
123|7|0=12
115|6=
115|5=JDPProbType
115|4=
115|3=
115|2=
115|1=
115|0=
64|14|19=
64|14|18=
64|14|17=
64|14|16=
64|14|15=
114|11|9=
64|14|14=
114|11|8=
64|14|13=
114|11|7=
64|14|12=
114|11|6=
360|x=368
64|14|11=
114|11|5=
64|14|10=
114|11|4=
114|11|3=
114|11|2==
360|t=366
114|11|1=<
114|11|0=>
360|r=369
360|p=367
360|n=361
360|k=365
360|i=363
360|e=362
360|d=364
JDPScreenSettingsForm1|uncheckedValue=105
210|1|9=Plain
210|1|8=Helvetica
210|1|7=LASTNAME1
210|1|6=EMPID1
210|1|5=Enter your first name.
210|1|4=First Name
210|1|3=true
210|1|2=FIRSTNAME
210|1|1=15
126|JDPButtons1=626
210|1|0=Left
243|x=251
243|t=249
243|r=252
243|p=250
243|n=244
243|k=248
243|i=246
299=true
298=37
297=false
243|e=245
296=ENTRYDATE1
243|d=247
292=Left
291=TextField
290=Components
JDPSelectDSNPROBTYPE1|connectstring=380
123|9|19=-2
123|9|18=-2
123|9|17=-2
65|11|9=
123|9|16=-2
65|11|8=
123|9|15=-2
65|11|7=
123|9|14=-2
65|11|6=
123|9|13=-2
65|11|5=
123|9|12=-2
65|11|4=
123|9|11=-2
65|11|3=
123|9|10=-2
65|11|2==
65|11|1=<
65|11|0=>
87|x=17
289=true
288=15
126|x=135
287=false
286=CALLID1
126|v=2
126|t=133
663|x=1
282=Right
126|r=136
281=Panel
280=Drop here to add this component to the Panel
126|p=134
126|n=127
126|m=132
126|k=131
126|i=129
126|e=128
126|d=130
126|a=712
159|LASTNAMELabel1=170
279=Components
278=true
277=24
276=true
275=CALLIDLine1
433|1|9=Black
433|1|8=11
271=Left
JDPChoiceLayoutIMPACT1|columnDataType=346
433|1|7=Plain
270=Label
114|8|9=
433|1|6=Helvetica
114|8|8=
305|0|9=FColor:
433|1|5=
114|8|7=
305|0|8=Size:
433|1|4=
114|8|6=
305|0|7=Style:
433|1|3=
114|8|5=
305|0|6=Font:
433|1|2=
114|8|4=
305|0|5=Back to:
433|1|1=JDPLineLayout
114|8|3=
305|0|4=Tab to:
433|1|0=Right
114|8|2=
305|0|3=Status:
114|8|1=like
305|0|2=Popup:
114|8|0=like
305|0|1=Cols:
305|0|0=Pos:
87|9=Ascending
87|8=Ascending
87|7=Ascending
87|6=Ascending
87|5=Ascending
87|4=Ascending
87|3=Ascending
87|2=Ascending
87|1=Ascending
87|0=Ascending
269=Components
268=true
267=14
266=false
663|0=Form1
265=CALLIDLabel1
260=Left
97|16=Black
97|15=Black
97|14=Black
219|x=1
97|13=Black
97|12=Black
97|11=Black
97|10=Black
JDPListLayoutForm1|psortOrder=87
JDPSelectDSNForm1SP1|jdbcdriver=737
259=TextField
258=Components
257=true
256=15
255=false
254=EMAIL1
581|x=1
250=Left
249=TextField
248=Components
247=true
246=15
JDPSelectDSNIMPACT1|jdbcdriver=328
245=false
244=PHONE1
54|0|9=IMPACT
54|0|8=PROBSUMM
240=Right
54|0|7=POSSOLUTN
65|14|19=
54|0|6=ITEMAFFECT
65|14|18=
54|0|5=PROBTYPE
65|14|17=
284|1|9=Black
54|0|4=EMAIL
65|14|16=
284|1|8=11
54|0|3=PHONE
65|14|15=
284|1|7=Plain
54|0|2=EMPID
JDPChoiceLayoutSTATUS1|tableWhereClause=509
65|14|14=
284|1|6=Helvetica
54|0|1=FIRSTNAME
65|14|13=
284|1|5=
54|0|0=LASTNAME
65|14|12=
284|1|4=
65|14|11=
284|1|3=
65|14|10=
284|1|2=
284|1|1=JDPLineLayout
JDPSelectDSNIMPACT1|jdbcdirect=331
284|1|0=Right
464|x=1
239=Panel
238=Drop here to add this component to the Panel
237=Components
236=true
235=24
234=true
233=PHONELine1
98|x=17
137|x=146
137|v=1
137|t=144
137|r=147
137|p=145
137|n=138
137|m=143
137|k=142
137|i=140
JDPSelectDSNForm1SP1|jdbcsuffix=739
137|e=139
137|d=141
137|a=625
229=Left
228=Label
227=Components
226=true
113|1|19=
225=14
113|1|18=
224=false
113|1|17=
223=PHONELabel1
113|1|16=
113|1|15=
347|x=1
113|1|14=
113|1|13=
113|1|12=
113|1|11=
113|1|10=
JDPSelectDSNForm1RL1|password=836
464|0=
763|16=true
763|15=true
763|14=true
786|loadList()=806
763|13=true
763|12=true
64|3|9=
763|11=false
64|3|8=
763|10=true
64|3|7=
64|3|6=
64|3|5=
JDPSelectDSNForm1SP1|jdbcprefix=738
64|3|4=
64|3|3=
64|3|2=
64|3|1=Contains
98|9=Red
64|3|0=Begins with
218=Left
98|8=Black
217=TextField
98|7=Black
216=Components
98|6=Black
215=true
98|5=Black
214=15
98|4=Black
213=false
98|3=Black
386|0|9=
212=EMPID1
98|2=Black
386|0|8=
98|1=Black
386|0|7=
98|0=Black
JDPListLayoutForm1RL1|includeTree=854
386|0|6=
386|0|5=
386|0|4=
386|0|3=
386|0|2=
386|0|1=
386|0|0=
JDPChoiceLayoutSTATUS1|actualChoiceValue=503
767|x=17
208=Left
207=TextField
206=Components
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204=15
347|0=
203=false
202=FIRSTNAME1
412|0|9=Style:
412|0|8=Font:
412|0|7=Back to:
765|1|9=
412|0|6=Tab to:
766|5|19=
765|1|8=
412|0|5=Status:
766|5|18=
765|1|7=
412|0|4=Popup:
766|5|17=
765|1|6=
412|0|3=Editable:
766|5|16=
765|1|5=
412|0|2=Dft:
766|5|15=
765|1|4=
412|0|1=Cols:
766|5|14=
765|1|3=
412|0|0=Pos:
766|5|13=
765|1|2=
766|5|12=
765|1|1=Contains
766|5|11=
765|1|0=Begins with
766|5|10=
592|y=11
592|x=3
64|1|19=
64|1|18=
64|1|17=
64|1|16=
52|1|9=IMPACT
64|1|15=
52|1|8=PROBSUMM
64|1|14=
52|1|7=POSSOLUTN
64|1|13=
52|1|6=ITEMAFFECT
64|1|12=
52|1|5=PROBTYPE
64|1|11=
52|1|4=EMAIL
64|1|10=
52|1|3=PHONE
52|1|2=EMPID
52|1|1=FIRSTNAME
52|1|0=LASTNAME
136|1|10=LightGray
147|1|9=Black
767|9=
147|1|8=11
767|8=
147|1|7=Plain
767|7=
147|1|6=Helvetica
767|6=
147|1|5=
767|5=
147|1|4=
767|4=
147|1|3=
767|3=
147|1|2=
767|2=
147|1|1=BorderLayout
767|1=
147|1|0=Center
767|0=
475|x=1
148|x=157
148|v=2
148|t=155
685|x=1
148|r=158
148|p=156
148|n=149
148|m=154
148|k=153
148|i=151
148|e=150
148|d=152
148|a=624
358|x=1
895|x=1
159|FINLSOLUTN1=541
685|0=Form1insertRow
635|1|9=Delete
635|1|8=Remove
635|1|7=New
635|1|6=Add
635|1|5=Save
635|1|4=Apply
635|1|3=3
635|1|2=Horizontal
393|x=401
635|1|1=Yes
635|1|0=South
778|v=1
393|t=399
778|t=785
393|r=402
393|p=400
51|1|16=FINLSOLUTN
393|n=394
51|1|15=ENTRYDATE
778|n=779
51|1|14=STATUS
778|m=784
51|1|13=ASSIGNEDTO
393|k=398
51|1|12=WORKLOG
123|1|19=-2
778|k=783
51|1|11=CALLID
123|1|18=-2
393|i=396
51|1|10=PROBDETAIL
123|1|17=-2
778|i=781
123|1|16=-2
123|1|15=-2
895|0=Form1Load
123|1|14=-2
393|e=395
123|1|13=-2
393|d=397
778|e=780
123|1|12=-2
778|d=782
123|1|11=-2
123|1|10=-2
778|a=814
137|TabPanel1=148
65|7|9=
65|7|8=
65|7|7=
65|7|6=
65|7|5=
65|7|4=
486|0|9=BColor:
65|7|3=
486|0|8=FColor:
65|7|2=
486|0|7=Size:
65|7|1=like
486|0|6=Style:
65|7|0=like
486|0|5=Font:
486|0|4=Back to:
486|0|3=Tab to:
486|0|2=Status:
486|0|1=Popup:
486|0|0=Pos:
486|y=10
486|x=3
159|PROBTYPELabel1=350
766|5|9=
766|5|8=
766|5|7=Other
766|5|6=Furniture
766|5|5=Facilities
766|5|4=Phone
766|5|3=Print
159|x=168
766|5|2=File
766|5|1=Software
159|v=16
766|5|0=Hardware
159|t=166
159|r=169
159|p=167
159|n=160
159|m=165
159|k=164
159|i=162
159|e=161
159|d=163
159|a=551
369|y=10
369|x=3
113|14|19=
501|x=1
113|14|18=
113|14|17=
113|14|16=
113|14|15=
113|14|14=
113|14|13=
113|14|12=
113|14|11=
113|14|10=
711|x=1
370|0|0=JDPHelpDesk
501|0=Fields entered here
JDPListLayoutForm1RL1|pfromwhereclause=868
711|0=Component Events
22|1|9=Black
22|1|8=11
22|1|7=Plain
22|1|6=Helvetica
22|1|5=
22|1|4=
22|1|3=
114|7|19=
252|2|7=
22|1|2=
114|7|18=
252|2|6=
22|1|1=Admin Detail
114|7|17=
252|2|5=java.lang.String
22|1|0=Center
114|7|16=
252|2|4=java.lang.String
159|PHONELine1=232
114|7|15=
114|7|14=
114|7|13=
114|7|12=
114|7|11=
114|7|10=
882|Form1Load=888
765|8|19=
765|8|18=
765|8|17=
765|8|16=
765|8|15=
765|8|14=
765|8|13=
765|8|12=
765|8|11=
765|8|10=
JDPSelectColumnsForm1|columns=54
179|0|10=BColor:
766|16|19=
766|16|18=
766|16|17=
766|16|16=
766|16|15=
766|16|14=
766|16|13=
766|16|12=
JDPChoiceLayoutForm1SP1SL1|textChoiceValue=765
766|16|11=
766|16|10=
722|x=1
65|7|19=
65|7|18=
65|7|17=
65|7|16=
65|7|15=
65|7|14=
65|7|13=
65|7|12=
65|7|11=
JDPSelectDSNPROBTYPE1|usernameChoice=383
65|7|10=
22|0|10=BColor:
612|1|9=Black
612|1|8=11
612|1|7=Bold
612|1|6=Helvetica
612|1|5=
612|1|4=
612|1|3=
612|1|2=
114|14|19=
612|1|1=Work Log:
114|14|18=
612|1|0=Left
114|14|17=
114|14|16=
114|14|15=
114|14|14=
114|14|13=
220|y=13
114|14|12=
220|x=3
114|14|11=
114|14|10=
722|0=
JDPChoiceLayoutForm1SP1SL1|valuesFrom=764
JDPSelectDSNASSIGNEDTO1|dataSources=444
815|x=1
64|y=20
64|x=17
103|x=17
572|0|10=BColor:
815|0=ACTION_EVENT
231|1|9=Black
231|1|8=11
231|1|7=Bold
231|1|6=Helvetica
231|1|5=
103|9=
231|1|4=
103|8=
231|1|3=
103|7=
231|1|2=
103|6=
231|1|1=Phone / Email:
103|5=
231|1|0=Left
103|4=
103|3=
103|2=
103|1=
103|0=
100|16=
100|15=
100|14=
100|13=
100|12=
100|11=
100|10=
733|x=1
62|16=true
62|15=true
62|14=true
62|13=true
62|12=true
62|11=false
62|10=true
274|IMPACTLabel1=306
572|0|9=FColor:
572|0|8=Size:
572|0|7=Style:
572|0|6=Font:
572|0|5=Back to:
572|0|4=Tab to:
572|0|3=Status:
572|0|2=Popup:
572|0|1=Label:
231|y=11
572|0|0=Pos:
231|x=3
113|3|9=
113|3|8=
113|3|7=
733|0=
113|3|6=
113|3|5=
113|3|4=
113|3|3=
113|3|2=
113|3|1=Contains
113|3|0=Begins with
826|x=1
636|ACTION_BTN_2=687
636|ACTION_BTN_1=664
636|ACTION_BTN_0=641
326|0|0=JDPHelpDesk
JDPScreenSettingsForm1|includeInUpdateSql=92
114|y=20
114|x=17
766|12|9=
766|12|8=
766|12|7=
766|12|6=
766|12|5=
766|12|4=
766|12|3=
766|12|2=
766|12|1=like
766|12|0=like
423|ASSIGNEDTO1=434
324|x=1
709|x=1
826|0=
123|6|9=-2
123|6|8=-2
123|6|7=-2
123|6|6=-2
123|6|5=-2
123|6|4=-2
123|6|3=-2
123|6|2=-2
123|6|1=-2
123|6|0=7
JDPListLayoutForm1RL1|displayCount=863
114|10|9=
114|10|8=
114|10|7=
114|10|6=
114|10|5=
114|10|4=
114|10|3=
114|10|2=
114|10|1=like
114|10|0=like
709|0=Form1
JDPSelectColumnsForm1RL1|keysUpdateItems=847
JDPSelectColumnsForm1SP1|keysUpdateItems=754
582|0|13=BColor:
582|0|12=FColor:
210|0|9=Style:
582|0|11=Size:
210|0|8=Font:
582|0|10=Style:
210|0|7=Back to:
210|0|6=Tab to:
210|0|5=Status:
210|0|4=Popup:
210|0|3=Editable:
210|0|2=Dft:
210|0|1=Cols:
210|0|0=Pos:
770|16=
770|15=
770|14=
770|13=
770|12=
770|11=
770|10=
242|y=11
242|x=3
765|0|19=
765|0|18=
765|0|17=
765|0|16=
359|0|10=BColor:
765|0|15=
765|0|14=
765|0|13=
765|0|12=
765|0|11=
765|0|10=
198=Left
197=TextField
196=Components
195=true
194=15
193=false
192=LASTNAME1
65|10|9=
65|10|8=
65|10|7=
65|10|6=
65|10|5=
65|10|4=
65|10|3=
65|10|2=
65|10|1=like
65|10|0=like
86|x=17
188=Right
125|x=97
187=Panel
186=Drop here to add this component to the Panel
185=Components
184=true
662|x=1
183=24
182=true
181=LASTNAMELine1
177=Left
176=Label
175=Components
174=true
173=14
433|0|9=FColor:
172=false
433|0|8=Size:
123|10|19=-2
171=LASTNAMELabel1
433|0|7=Style:
123|10|18=-2
433|0|6=Font:
123|10|17=-2
114|7|9=
433|0|5=Back to:
123|10|16=-2
114|7|8=
433|0|4=Tab to:
123|10|15=-2
114|7|7=
433|0|3=Status:
123|10|14=-2
114|7|6=
433|0|2=Popup:
123|10|13=-2
114|7|5=
433|0|1=Layout:
123|10|12=-2
114|7|4=
433|0|0=Pos:
123|10|11=-2
114|7|3=
123|10|10=-2
114|7|2=
114|7|1=like
114|7|0=like
86|9=IMPACT
86|8=PROBSUMM
552|WORKLOG1=613
86|7=POSSOLUTN
86|6=ITEMAFFECT
125|9=0
86|5=PROBTYPE
125|8=0
86|4=EMAIL
125|7=1
86|3=PHONE
125|6=0
86|2=EMPID
125|5=0
86|1=FIRSTNAME
125|4=0
86|0=LASTNAME
125|3=0
125|2=0
125|1=0
125|0=0
167=Center
166=JDPScrollPanel
662|0=Form1updateRow
165=Drop here to add this component to the Panel
164=Components
163=true
162=24
64|15|19=
161=true
64|15|18=
160=ScrollPanel1
64|15|17=
64|15|16=
64|15|15=
64|15|14=
64|15|13=
64|15|12=
64|15|11=
64|15|10=
156=Center
155=JDPTabSelectPanel
154=Drop here to add this component to the Panel
153=Components
152=true
151=25
150=true
253|x=261
149=TabPanel1
253|t=259
253|r=262
145=Center
253|p=260
144=Panel
143=Drop here to add this component to the Panel
253|n=254
142=Components
141=true
140=24
253|k=258
253|i=256
284|0|9=FColor:
284|0|8=Size:
284|0|7=Style:
284|0|6=Font:
253|e=255
284|0|5=Back to:
253|d=257
284|0|4=Tab to:
284|0|3=Status:
284|0|2=Popup:
284|0|1=Layout:
284|0|0=Pos:
463|x=1
139=true
138=Panel2
134=Center
133=Panel
132=Drop here to add this component to the Panel
131=Components
130=true
97|x=17
136|y=11
592|0|10=BColor:
136|x=3
115|16=JDPUser
115|14=JDPUser
115|13=JDPUser
129=24
115|12=
128=true
115|11=
127=Panel1
115|10=
346|x=1
463|0=
64|2|9=
64|2|8=
64|2|7=
JDPScreenLayoutForm1|screenOrder=123
64|2|6=
284|0|10=BColor:
64|2|5=
64|2|4=
64|2|3=
64|2|2=
64|2|1=Contains
97|9=Black
64|2|0=Begins with
97|8=Black
97|7=Black
97|6=Black
97|5=Black
97|4=Black
97|3=Black
97|2=Black
97|1=Black
110=
97|0=Black
98|16=Black
98|15=Blue
98|14=Red
98|13=Black
98|12=Black
98|11=Black
766|y=20
98|10=Black
766|x=17
JDPChoiceLayoutIMPACT1|textChoiceValue=341
109=Employee Detail\nProblem Detail
108=Yes
346|0=
765|0|9=
765|0|8=
765|0|7=
765|0|6=
765|0|5=
765|0|4=
23|Panel3=713
765|0|3=
765|0|2=
23|Panel1=126
765|0|1=Contains
765|0|0=Begins with
591|x=1
264|x=272
649|v=1
264|t=270
649|t=654
264|r=273
264|p=271
147|0|9=FColor:
147|0|8=Size:
264|n=265
147|0|7=Style:
540|1|9=Black
649|n=650
147|0|6=Font:
540|1|8=11
147|0|5=Back to:
264|k=269
540|1|7=Bold
65|15|19=
147|0|4=Tab to:
540|1|6=Helvetica
65|15|18=
147|0|3=Status:
264|i=267
540|1|5=
65|15|17=
147|0|2=Popup:
540|1|4=
649|i=652
65|15|16=
147|0|1=Layout:
540|1|3=
65|15|15=
147|0|0=Pos:
540|1|2=
65|15|14=
264|e=266
540|1|1=Final Solution:
65|15|13=
264|d=268
540|1|0=Left
649|e=651
65|15|12=
649|d=653
65|15|11=
65|15|10=
649|a=662
JDPChoiceLayoutPROBTYPE1|tableWhereClause=392
147|y=11
147|x=3
684|x=1
113|2|19=
113|2|18=
113|2|17=
113|2|16=
113|2|15=
113|2|14=
113|2|13=
113|2|12=
113|2|11=
894|x=1
113|2|10=
764|16=Fields entered here
764|15=Fields entered here
764|14=Fields entered here
764|13=Fields entered here
764|12=Fields entered here
764|11=Fields entered here
764|10=Fields entered here
684|0=Form1insertRow(Form1RL1.getSelectedKey());
JDPSelectDSNASSIGNEDTO1|maxRows=455
635|0|9=Icon#2:
635|0|8=Btn#2:
635|0|7=Icon#1:
635|0|6=Btn#1:
635|0|5=Icon#0:
635|0|4=Btn#0:
635|0|3=# Btns:
635|0|2=Align:
392|x=1
635|0|1=Labels:
635|0|0=Pos:
894|0=Form1Load(Form1RL1.getSelectedKey());
503|0|19=
766|6|19=
503|0|18=
766|6|18=
503|0|17=
766|6|17=
503|0|16=
766|6|16=
503|0|15=
766|6|15=
503|0|14=
766|6|14=
503|0|13=
766|6|13=
503|0|12=
766|6|12=
JDPSelectDSNForm1|password=42
503|0|11=
766|6|11=
503|0|10=
766|6|10=
JDPSelectColumnsForm1|columnsItems=51
64|2|19=
64|2|18=
64|2|17=
64|2|16=
64|2|15=
64|2|14=
64|2|13=
64|2|12=
64|2|11=
294|0|12=BColor:
113|16|9=
64|2|10=
294|0|11=FColor:
113|16|8=
294|0|10=Size:
113|16|7=
113|16|6=
113|16|5=
113|16|4=
113|16|3=
113|16|2=
65|6|9=
113|16|1=Contains
65|6|8=
113|16|0=Begins with
65|6|7=
65|6|6=
65|6|5=
65|6|4=
65|6|3=
65|6|2=
65|6|1=like
65|6|0=like
392|0=(1=1)
485|x=1
766|4|9=
766|4|8=
766|4|7=
766|4|6=
766|4|5=
766|4|4=
158|y=15
766|4|3=
158|x=3
766|4|2=
766|4|1=like
766|4|0=like
695|v=1
695|t=700
695|n=696
JDPChoiceLayoutForm1SS1|columnTextList=116
JDPChoiceLayoutForm1SL1|columnTextList=67
695|i=698
695|e=697
695|d=699
64|16|9=
64|16|8=
695|a=708
64|16|7=
64|16|6=
64|16|5=
368|x=1
64|16|4=
64|16|3=
64|16|2=
64|16|1=Contains
64|16|0=Begins with
710|x=3
123|2|19=-2
123|2|18=-2
123|2|17=-2
274|ENTRYDATE1=295
123|2|16=-2
123|2|15=-2
123|2|14=-2
123|2|13=-2
123|2|12=-2
123|2|11=-2
123|2|10=-2
JDPListLayoutForm1|pinitChoice=88
710|2=ACTION_BTN_2
710|1=ACTION_BTN_1
710|0=ACTION_BTN_0
JDPListLayoutForm1|mainBranchText=76
JDPListLayoutForm1|mainBranchIcon=77
735|0|0=JDPHelpDesk
503|0|9=
503|0|8=
503|0|7=
503|0|6=
503|0|5=
JDPSelectDSNForm1RL1|sourcetype=835
JDPChoiceLayoutForm1SS1|columnDataType=118
JDPChoiceLayoutForm1SL1|columnDataType=69
22|0|9=FColor:
503|0|4=
22|0|8=Size:
503|0|3=
22|0|7=Style:
503|0|2=
22|0|6=Font:
503|0|1=
22|0|5=Back to:
503|0|0=
22|0|4=Tab to:
252|1|9=Plain
22|0|3=Status:
252|1|8=Helvetica
22|0|2=Popup:
252|1|7=EMPID1
22|0|1=Title:
252|1|6=EMAIL1
22|0|0=Pos:
252|1|5=Enter your phone number or extension.
252|1|4=Phone
252|1|3=true
252|1|2=PHONE
252|1|1=14
252|1|0=Left
169|y=10
169|x=3
90|16=TextArea
90|15=JDPDate
159|PHONELabel1=222
90|14=JDPChoice
90|13=JDPChoice
90|12=TextArea
90|11=TextField
90|10=TextArea
159|CALLIDLabel1=264
113|15|19=
511|x=519
113|15|18=
113|15|17=
113|15|16=
113|15|15=
511|t=517
113|15|14=
113|15|13=
511|r=520
113|15|12=
113|15|11=
511|p=518
JDPSelectDSNIMPACT1|usernameChoice=339
113|15|10=
511|n=512
511|k=516
511|i=514
511|e=513
511|d=515
664|Form1=672
799|x=805
799|t=804
799|n=800
799|i=802
402|0|10=BColor:
799|e=801
799|d=803
612|0|9=FColor:
612|0|8=Size:
612|0|7=Style:
612|0|6=Font:
612|0|5=Back to:
612|0|4=Tab to:
612|0|3=Status:
612|0|2=Popup:
612|0|1=Label:
612|0|0=Pos:
814|x=1
63|x=17
114|8|19=
114|8|18=
102|x=17
114|8|17=
114|8|16=
114|8|15=
114|8|14=
114|8|13=
114|8|12=
114|8|11=
114|8|10=
765|9|19=
765|9|18=
765|9|17=
765|9|16=
765|9|15=
765|9|14=
765|9|13=
765|9|12=
765|9|11=
765|9|10=
814|0=Form1RL1
231|0|9=FColor:
231|0|8=Size:
63|9=Fields entered here
231|0|7=Style:
63|8=Fields entered here
231|0|6=Font:
63|7=Fields entered here
231|0|5=Back to:
63|6=Fields entered here
102|9=
231|0|4=Tab to:
63|5=Fields entered here
102|8=
231|0|3=Status:
63|4=Fields entered here
102|7=
765|9|9=
231|0|2=Popup:
63|3=Fields entered here
102|6=
179|1|10=LightGray
765|9|8=
231|0|1=Label:
63|2=Fields entered here
102|5=
765|9|7=
231|0|0=Pos:
63|1=Fields entered here
102|4=
765|9|6=
63|0=Fields entered here
102|3=
765|9|5=
102|2=
765|9|4=
102|1=
765|9|3=
102|0=
765|9|2=High
765|9|1=Medium
765|9|0=Low
828|0|0=JDPHelpDesk
786|setFromWhereClause(String)=799
65|8|19=
65|8|18=
65|8|17=
65|8|16=
65|8|15=
65|8|14=
65|8|13=
65|8|12=
65|8|11=
65|8|10=
22|1|10=LightGray
114|15|19=
114|15|18=
114|15|17=
114|15|16=
114|15|15=
114|15|14=
114|15|13=
230|x=1
114|15|12=
114|15|11=
114|15|10=
113|2|9=
113|2|8=
JDPSelectDSNSTATUS1|jdbcsuffix=491
113|2|7=
113|2|6=
113|2|5=
113|2|4=
113|2|3=
113|2|2=
113|2|1=Contains
113|2|0=Begins with
JDPSelectTableForm1RL1|joinConditions=844
412|0|12=BColor:
412|0|11=FColor:
113|y=20
412|0|10=Size:
113|x=17
766|11|9=
766|11|8=
766|11|7=
766|11|6=
766|11|5=
766|11|4=
766|11|3=
766|11|2==
766|11|1=<
766|11|0=>
708|x=1
582|2|8=
582|2|7=
582|2|6=java.lang.String
582|2|5=java.lang.String
572|1|10=LightGray
123|5|9=-2
123|5|8=-2
123|5|7=-2
123|5|6=-2
123|5|5=-2
123|5|4=-2
123|5|3=-2
123|5|2=-2
123|5|1=-2
123|5|0=10
JDPSelectTableForm1RL1|stables=843
JDPSelectTableForm1SP1|stables=750
101|16=No
101|15=Yes
101|14=No
101|13=No
101|12=No
101|11=No
JDPSelectDSNSTATUS1|jdbcprefix=490
101|10=No
JDPSelectDSNForm1RL1|connectstring=838
JDPSelectDSNForm1SP1|connectstring=745
708|0=Form1removeRow
63|16=Fields entered here
63|15=Fields entered here
63|14=Fields entered here
122|10=16
63|13=Fields entered here
63|12=Fields entered here
63|11=Fields entered here
63|10=Fields entered here
241|x=1
626|x=634
626|w=1
626|t=632
626|r=635
626|p=633
626|n=627
626|k=631
626|i=629
626|e=628
626|d=630
626|b=711
JDPListLayoutForm1RL1|maxRows=861
190|0|10=BColor:
85|x=17
124|x=97
509|x=1
661|x=1
220|2|7=
220|2|6=
220|2|5=java.lang.String
220|2|4=java.lang.String
114|6|9=
114|6|8=
114|6|7=
114|6|6=
114|6|5=
114|6|4=
114|6|3=
114|6|2=
80|0|0=CALLID
114|6|1=like
114|6|0=like
85|9=Impact
85|8=Probsumm
85|7=Possolutn
765|10|19=
85|6=Itemaffect
124|9=Impact:
765|10|18=
85|5=Probtype
124|8=Problem Summary:
765|10|17=
85|4=Email
124|7=Poss Solution:
765|10|16=
85|3=Phone
124|6=Item Affected:
765|10|15=
85|2=Employee ID
124|5=Problem Type:
765|10|14=
85|1=First Name
124|4=Email:
765|10|13=
85|0=Last Name
124|3=Phone / Email:
765|10|12=
124|2=Employee ID:
765|10|11=
124|1=First Name:
765|10|10=
124|0=Last / First / ID:
509|0=(1=1)
661|0=Form1updateRow(Form1RL1.getSelectedKey());
582|1|13=LightGray
582|1|12=Black
582|1|11=11
114|0|19=
582|1|10=Plain
114|0|18=
114|0|17=
114|0|16=
114|0|15=
114|0|14=
114|0|13=
114|0|12=
114|0|11=
114|0|10=
771|16=
771|15=
771|14=
771|13=
771|12=
520|0|10=BColor:
771|11=
771|10=
252|y=13
252|x=3
315|1|9=Black
315|1|8=11
443|2|4=
315|1|7=Bold
443|2|3=
315|1|6=Helvetica
443|2|2=java.lang.String
315|1|5=
443|2|1=java.lang.String
315|1|4=
315|1|3=
315|1|2=
315|1|1=Impact:
765|1|19=
315|1|0=Left
765|1|18=
765|1|17=
765|1|16=
359|1|10=LightGray
765|1|15=
765|1|14=
765|1|13=
765|1|12=
765|1|11=
765|1|10=
JDPSelectDSNForm1|jdbcdirect=39
462|x=1
96|x=17
135|x=1
672|v=1
672|t=677
672|n=673
JDPSearchLayoutForm1|columns=57
65|0|19=
672|i=675
65|0|18=
65|0|17=
65|0|16=
65|0|15=
672|e=674
65|0|14=
672|d=676
65|0|13=
65|0|12=
65|0|11=
672|a=685
65|0|10=
345|x=1
882|v=1
882|t=887
882|n=883
462|0=
882|i=885
64|1|9=
64|1|8=
JDPSelectDSNSTATUS1|datasourceC=493
882|e=884
64|1|7=
882|d=886
64|1|6=
64|1|5=
64|1|4=
882|a=895
64|1|3=
170|x=178
294|2|7=
64|1|2=
294|2|6=
64|1|1=Contains
96|9=Yes
JDPSearchLayoutForm1SP1|pinitChoice=761
294|2|5=java.lang.String
64|1|0=Begins with
96|8=Yes
294|2|4=java.lang.String
96|7=Yes
170|t=176
294|2|3=boolean
96|6=Yes
96|5=Yes
170|r=179
96|4=Yes
96|3=Yes
170|p=177
96|2=Yes
96|1=Yes
170|n=171
96|0=Yes
170|k=175
135|0=
170|i=173
170|e=172
170|d=174
64|16|19=
64|16|18=
64|16|17=
64|16|16=
64|16|15=
64|16|14=
64|16|13=
64|16|12=
765|y=20
64|16|11=
765|x=17
64|16|10=
345|0=
JDPSelectDSNSTATUS1|jdbcdriver=489
JDPListLayoutForm1RL1|iconList=858
263|x=2
JDPSelectDSNSTATUS1|jdbcdirect=492
540|0|9=FColor:
540|0|8=Size:
540|0|7=Style:
540|0|6=Font:
540|0|5=Back to:
540|0|4=Tab to:
540|0|3=Status:
540|0|2=Popup:
540|0|1=Label:
540|0|0=Pos:
126|Panel2=137
858|x=17
592|1|10=LightGray
146|x=1
JDPChoiceLayoutASSIGNEDTO1|textChoiceSql=465
422|1|9=Black
422|1|8=11
422|1|7=Bold
422|1|6=Helvetica
422|1|5=
422|1|4=
422|1|3=
422|1|2=
422|1|1=Assigned To:
422|1|0=Left
530|0|12=BColor:
530|0|11=FColor:
530|0|10=Size:
JDPSelectColumnsForm1RL1|columns=848
JDPSelectColumnsForm1SP1|columns=755
263|1=EMAIL1
263|0=PHONE1
116|16=username
116|14=username
116|13=username
116|12=
116|11=
116|10=
JDPSelectDSNForm1|userid=43
858|9=0
89=(1=1)
858|8=0
88=Last Name
858|7=0
858|6=0
858|5=0
858|4=0
84=Yes
858|3=0
83=Total Entries:
858|2=0
82=50
858|1=0
81=130
858|0=0
JDPSearchLayoutForm1SP1|pchooseFrom=759
JDPListLayoutForm1RL1|columns1=853
JDPListLayoutForm1RL1|columns=851
284|1|10=LightGray
146|0=
78=Folder
77=Folder
76=
73=List
99|16=White
99|15=White
99|14=White
99|13=White
99|12=White
391|x=1
99|11=LightGray
99|10=White
273|1|9=Black
273|1|8=11
273|1|7=Bold
273|1|6=Helvetica
273|1|5=
JDPSelectDSNForm1|jdbcdriver=36
60=Last Name
273|1|4=
273|1|3=
273|1|2=
273|1|1=Call ID / Date:
273|1|0=Left
113|15|9=
113|15|8=
113|15|7=
113|15|6=
113|15|5=
113|15|4=
113|15|3=
113|15|2=Less than
65|5|9=
113|15|1=Greater than
65|5|8=
113|15|0=Equal to
65|5|7=Other
65|5|6=Furniture
65|5|5=Facilities
65|5|4=Phone
65|5|3=Print
274|x=283
65|5|2=File
65|5|1=Software
274|v=4
65|5|0=Hardware
274|t=281
274|r=284
JDPSelectColumnsForm1|keysUpdate=56
274|p=282
274|n=275
274|m=280
274|k=279
65|16|19=
274|i=277
65|16|18=
65|16|17=
391|0=
65|16|16=
65|16|15=
274|e=276
65|16|14=
274|d=278
65|16|13=
65|16|12=
65|16|11=
274|a=349
65|16|10=
JDPScreenLayoutForm1|panelPos=125
869|v=1
JDPListLayoutForm1RL1|mainIcon=857
869|n=870
869|i=872
47=This username/password
46=60
766|3|9=
45=1000
766|3|8=
44=DSN=JDPHelpDesk;UID=;PWD=;
869|e=871
766|3|7=
43=
869|d=873
766|3|6=
42=
766|3|5=
41=
766|3|4=
40=JDPHelpDesk
869|a=897
766|3|3=
157|x=1
766|3|2=
766|3|1=like
766|3|0=like
JDPSelectTableForm1RL1|tables=842
JDPSelectTableForm1SP1|tables=749
113|3|19=
64|15|9=
39=No
113|3|18=
64|15|8=
38=JDPHelpDesk
113|3|17=
64|15|7=
37=jdbc:odbc:
113|3|16=
64|15|6=
36=sun.jdbc.odbc.JdbcOdbcDriver
113|3|15=
64|15|5=
35=JDPHelpDesk
113|3|14=
64|15|4=
113|3|13=
64|15|3=
113|3|12=
64|15|2=Less than
113|3|11=
64|15|1=Greater than
31=Center
113|3|10=
JDPSelectDSNForm1|jdbcsuffix=38
64|15|0=Equal to
30=JDPWizForm
12|Form1=23
29=Drop here to add this component to the Panel
28=Components
27=true
26=8
25=true
24=Form1
157|0=
20=Center
JDPSelectDSNForm1|jdbcprefix=37
540|0|10=BColor:
19=JDPChiselFramePanel
18=Drop here to add this component to the Panel
17=Components
16=true
15=16
14=true
13=ChiselPanel1
766|7|19=
766|7|18=
766|7|17=
766|7|16=
136|1|9=Black
766|7|15=
136|1|8=11
766|7|14=
136|1|7=Plain
766|7|13=
136|1|6=Helvetica
766|7|12=
136|1|5=
766|7|11=
136|1|4=
766|7|10=
136|1|3=
136|1|2=
136|1|1=BorderLayout
136|1|0=Center
64|3|19=
64|3|18=
64|3|17=
64|3|16=
64|3|15=
64|3|14=
64|3|13=
64|3|12=
294|1|12=LightGray
64|3|11=
723|0|10=BColor:
294|1|11=Black
64|3|10=
294|1|10=11
JDPListLayoutForm1RL1|useTree=852
285|x=293
285|t=291
285|r=294
285|p=292
285|n=286
285|k=290
285|i=288
285|e=287
285|d=289
JDPSelectDSNASSIGNEDTO1|timeOut=456
252|0|9=Style:
252|0|8=Font:
252|0|7=Back to:
252|0|6=Tab to:
252|0|5=Status:
252|0|4=Popup:
252|0|3=Editable:
252|0|2=Dft:
252|0|1=Cols:
252|0|0=Pos:
168|x=1
359|1|9=Black
359|1|8=11
359|1|7=Bold
359|1|6=Helvetica
359|1|5=
359|1|4=
359|1|3=
359|1|2=
359|1|1=Problem Type:
510|x=3
359|1|0=Left
874|Form1=882
121|0|16=FINLSOLUTN
121|0|15=ENTRYDATE
121|0|14=STATUS
121|0|13=ASSIGNEDTO
121|0|12=WORKLOG
121|0|11=CALLID
121|0|10=PROBDETAIL
JDPSelectDSNASSIGNEDTO1|sourcetype=451
798|x=1
JDPSelectDSNASSIGNEDTO1|jdbcsuffix=448
123|3|19=-2
123|3|18=-2
123|3|17=-2
123|3|16=-2
123|3|15=-2
123|3|14=-2
123|3|13=-2
123|3|12=-2
123|3|11=-2
123|3|10=-2
510|2=STATUS1
510|1=STATUSLabel1
510|0=ASSIGNEDTO1
JDPSelectColumnsForm1RL1|keysItems=846
JDPSelectColumnsForm1SP1|keysItems=753
603|x=611
603|t=609
603|r=612
603|p=610
JDPSelectColumnsForm1RL1|keysUpdate=850
JDPSelectColumnsForm1SP1|keysUpdate=757
603|n=604
603|k=608
603|i=606
603|e=605
603|d=607
813|x=3
JDPChoiceLayoutIMPACT1|tableWhereClause=348
798|0=Form1RL1.clearList();
550|0|13=BColor:
550|0|12=FColor:
550|0|11=Size:
550|0|10=Style:
70|16=
70|15=
62|x=17
70|14=
70|13=
70|12=
101|x=17
70|11=
70|10=
179|y=11
179|x=3
JDPSelectTableForm1|stables=49
91|16=FINLSOLUTN
91|15=ENTRYDATE
91|14=STATUS
622|2|8=
91|13=ASSIGNEDTO
622|2|7=
91|12=WORKLOG
622|2|6=java.lang.String
JDPSelectDSNASSIGNEDTO1|jdbcprefix=447
91|11=CALLID
622|2|5=java.lang.String
91|10=PROBDETAIL
242|0|10=BColor:
813|2=loadList()
389|x=1
813|1=setFromWhereClause(String)
813|0=clearList()
1|ChiselPanel1=12
62|9=true
521|x=529
113|16|19=
62|8=true
113|16|18=
62|7=true
113|16|17=
62|6=true
101|9=No
113|16|16=
62|5=true
101|8=No
521|t=527
113|16|15=
62|4=true
101|7=No
113|16|14=
765|8|9=
62|3=true
101|6=No
521|r=530
113|16|13=
765|8|8=
62|2=true
101|5=No
113|16|12=
765|8|7=
62|1=true
101|4=No
521|p=528
113|16|11=
765|8|6=
62|0=true
101|3=No
113|16|10=
765|8|5=
101|2=No
521|n=522
765|8|4=
101|1=No
765|8|3=
101|0=No
765|8|2=
521|k=526
765|8|1=Contains
765|8|0=Begins with
521|i=524
521|e=523
521|d=525
JDPSelectDSNForm1SP1|maxRows=746
389|0=
402|1|10=LightGray
JDPChoiceLayoutForm1SP1SL1|tableList=767
JDPChoiceLayoutIMPACT1|valuesFrom=340
JDPSelectDSNPROBTYPE1|dataSources=370
11|1|9=Black
11|1|8=11
11|1|7=Plain
11|1|6=Helvetica
11|1|5=
11|1|4=
11|1|3=
11|1|2=
11|1|1=BorderLayout
11|1|0=Center
113|1|9=
113|1|8=
113|1|7=
113|1|6=
113|1|5=
113|1|4=
113|1|3=
113|1|2=
113|1|1=Contains
113|1|0=Begins with
759|16=Finlsolutn
JDPSelectDSNForm1RL1|datasource=829
759|15=Entry Date
759|14=Status
759|13=Assignedto
759|12=Worklog
759|11=Call ID
759|10=Probdetail
JDPSelectDSNPROBTYPE1|datasourceC=376
114|9|19=
114|9|18=
112|x=17
114|9|17=
114|9|16=
114|9|15=
114|9|14=
114|9|13=
114|9|12=
114|9|11=
114|9|10=
766|10|9=
766|10|8=
766|10|7=
766|10|6=
766|10|5=
766|10|4=
766|10|3=
766|10|2=
766|10|1=like
766|10|0=like
707|x=1
582|1|9=Helvetica
582|1|8=FINLSOLUTN1
582|1|7=POSSOLUTN1
582|1|6=Enter a detailed description with any error messages received.
582|1|5=Problem Detail
582|1|4=true
582|1|3=PROBDETAIL
582|1|2=48
582|1|1=6
582|1|0=Right
159|PROBTYPE1=360
123|4|9=-2
123|4|8=-2
123|4|7=-2
123|4|6=-2
123|4|5=-2
123|4|4=-2
112|9=Fields entered here
123|4|3=-2
112|8=Fields entered here
123|4|2=-2
112|7=Fields entered here
123|4|1=-2
112|6=Fields entered here
123|4|0=6
112|5=Database table/columns
112|4=Fields entered here
112|3=Fields entered here
112|2=Fields entered here
112|1=Fields entered here
112|0=Fields entered here
JDPSelectDSNIMPACT1|password=334
65|9|19=
65|9|18=
65|9|17=
65|9|16=
65|9|15=
386|0|19=
65|9|14=
386|0|18=
65|9|13=
386|0|17=
65|9|12=
386|0|16=
65|9|11=
386|0|15=
65|9|10=
707|0=Form1removeRow(Form1RL1.getSelectedKey());
386|0|14=
386|0|13=
386|0|12=
386|0|11=
386|0|10=
252|0|12=BColor:
252|0|11=FColor:
252|0|10=Size:
114|16|19=
114|16|18=
114|16|17=
114|16|16=
114|16|15=
114|16|14=
114|16|13=
114|16|12=
114|16|11=
625|x=1
114|16|10=
412|1|12=LightGray
123|y=20
412|1|11=Black
123|x=11
412|1|10=11
508|x=1
JDPScreenSettingsForm1|fieldRequired=101
220|1|9=Plain
625|0=TabPanel1
220|1|8=Helvetica
220|1|7=FIRSTNAME1
220|1|6=PHONE1
220|1|5=Enter your Employee ID code.
220|1|4=Employee ID
220|1|3=true
552|PROBDETAILLabel1=563
220|1|2=EMPID
274|CALLID1=285
220|1|1=10
JDPSelectDSNIMPACT1|datasource=327
220|1|0=Left
114|5|9=
114|5|8=
114|5|7=Other
114|5|6=Furniture
114|5|5=Facilities
114|5|4=Phone
114|5|3=Print
JDPSelectDSNPROBTYPE1|sourcetype=377
114|5|2=File
114|5|1=Software
114|5|0=Hardware
508|0=
102|16=
102|15=
102|14=
102|13=
102|12=
102|11=
102|10=
JDPSelectDSNPROBTYPE1|datasource=371
JDPSelectDSNASSIGNEDTO1|jdbcdriver=446
JDPSelectDSNASSIGNEDTO1|jdbcdirect=449
422|0|10=BColor:
159|FINLSOLUTNLabel1=531
85|16=Finlsolutn
85|15=Entry Date
443|1|9=LightGray
85|14=Status
443|1|8=Black
85|13=Assignedto
443|1|7=11
85|12=Worklog
443|1|6=Plain
251|x=1
315|0|9=FColor:
85|11=Call ID
443|1|5=Helvetica
315|0|8=Size:
85|10=Probdetail
443|1|4=ITEMAFFECT1
315|0|7=Style:
443|1|3=STATUS1
JDPScreenSettingsForm1|fieldLabelColor=97
315|0|6=Font:
443|1|2=Assign this task to one of the support professionals.
636|v=3
315|0|5=Back to:
443|1|1=Assigned To
315|0|4=Tab to:
443|1|0=Left
315|0|3=Status:
315|0|2=Popup:
315|0|1=Label:
315|0|0=Pos:
636|n=637
636|i=639
636|e=638
636|d=640
636|a=710
461|x=1
190|1|10=LightGray
262|0|12=BColor:
262|0|11=FColor:
262|0|10=Size:
95|x=17
519|x=1
344|x=1
JDPSelectDSNForm1RL1|userid=837
461|0=
64|0|9=
64|0|8=
64|0|7=
64|0|6=
64|0|5=
64|0|4=
294|1|9=Plain
64|0|3=
294|1|8=Helvetica
64|0|2=
294|1|7=EMAIL1
64|0|1=Contains
95|9=3
294|1|6=ENTRYDATE1
64|0|0=Begins with
95|8=3
294|1|5=This is automatically assigned.
95|7=3
294|1|4=Call ID
765|11|19=
JDPSelectDSNForm1SP1|sourcetype=742
95|6=3
294|1|3=false
765|11|18=
95|5=3
294|1|2=CALLID
JDPListLayoutForm1RL1|mainBranchText=855
765|11|17=
95|4=3
294|1|1=8
765|11|16=
95|3=3
294|1|0=Left
765|11|15=
95|2=3
765|11|14=
95|1=3
765|11|13=
95|0=3
765|11|12=
765|11|11=
765|11|10=
JDPListLayoutForm1RL1|mainBranchIcon=856
57|0|4=ENTRYDATE
57|0|3=CALLID
57|0|2=EMPID
57|0|1=FIRSTNAME
57|0|0=LASTNAME
764|x=17
344|0=
114|1|19=
114|1|18=
114|1|17=
114|1|16=
114|1|15=
114|1|14=
114|1|13=
114|1|12=
114|1|11=
114|1|10=
772|16=(1=1)
772|15=(1=1)
772|14=(1=1)
772|13=(1=1)
772|12=(1=1)
520|1|10=LightGray
772|11=(1=1)
772|10=(1=1)
262|y=13
262|x=3
765|2|19=
765|2|18=
764|9=Fields entered here
JDPChoiceLayoutASSIGNEDTO1|columnTextList=462
765|2|17=
764|8=Fields entered here
765|2|16=
764|7=Fields entered here
JDPListLayoutForm1|includeTree=75
765|2|15=
764|6=Fields entered here
765|2|14=
764|5=Fields entered here
765|2|13=
764|4=Fields entered here
765|2|12=
764|3=Fields entered here
765|2|11=
764|2=Fields entered here
765|2|10=
764|1=Fields entered here
764|0=Fields entered here
JDPSelectTableForm1|tables=48
766|10|19=
766|10|18=
766|10|17=
766|10|16=
766|10|15=
766|10|14=
766|10|13=
766|10|12=
422|0|9=FColor:
766|10|11=
422|0|8=Size:
766|10|10=
422|0|7=Style:
422|0|6=Font:
JDPSelectColumnsForm1|keysItems=52
422|0|5=Back to:
422|0|4=Tab to:
422|0|3=Status:
422|0|2=Popup:
422|0|1=Label:
422|0|0=Pos:
65|1|19=
65|1|18=
65|1|17=
65|1|16=
65|1|15=
65|1|14=
65|1|13=
65|1|12=
65|1|11=
65|1|10=
550|2|8=
550|2|7=
550|2|6=java.lang.String
550|2|5=java.lang.String
765|16|9=
765|16|8=
180|x=189
765|16|7=
765|16|6=
180|v=3
765|16|5=
765|16|4=
180|t=187
765|16|3=
765|16|2=
180|r=190
765|16|1=Contains
765|16|0=Begins with
180|p=188
180|n=181
180|m=186
180|k=185
180|i=183
180|e=182
180|d=184
180|a=221
390|x=1
JDPScreenSettingsForm1|fieldErrorMsg=102
273|0|9=FColor:
273|0|8=Size:
273|0|7=Style:
273|0|6=Font:
273|0|5=Back to:
JDPChoiceLayoutASSIGNEDTO1|columnActualList=463
273|0|4=Tab to:
273|0|3=Status:
273|0|2=Popup:
273|0|1=Label:
JDPChoiceLayoutASSIGNEDTO1|columnDataType=464
273|0|0=Pos:
113|14|9=
113|14|8=
113|14|7=
113|14|6=
113|14|5=
113|14|4=Closed
JDPScreenSettingsForm1|fieldEditable=96
113|14|3=Reassign
113|14|2=Pending Info
65|4|9=
113|14|1=In Progress
65|4|8=
113|14|0=Assigned
65|4|7=
65|4|6=
65|4|5=
65|4|4=
273|y=11
65|4|3=
273|x=3
65|4|2=
65|4|1=like
65|4|0=like
JDPScreenSettingsForm1|fieldDefault=100
JDPScreenSettingsForm1|fieldEditMask=103
390|0=
147|0|10=BColor:
766|2|9=
766|2|8=
766|2|7=
52|1|16=FINLSOLUTN
766|2|6=
52|1|15=ENTRYDATE
766|2|5=
52|1|14=STATUS
766|2|4=
52|1|13=ASSIGNEDTO
766|2|3=
52|1|12=WORKLOG
766|2|2=
52|1|11=CALLID
766|2|1=like
52|1|10=PROBDETAIL
766|2|0=like
530|1|12=LightGray
530|1|11=Black
530|1|10=11
602|0|13=BColor:
602|0|12=FColor:
602|0|11=Size:
117|16=username
602|0|10=Style:
117|14=username
58|16=Finlsolutn
117|13=username
58|15=Entry Date
117|12=
58|14=Status
117|11=
58|13=Assignedto
64|14|9=
117|10=
58|12=Worklog
64|14|8=
58|11=Call ID
64|14|7=
58|10=Probdetail
64|14|6=
64|14|5=Closed
64|14|4=Escalated
64|14|3=Reassign
64|14|2=Pending Info
64|14|1=In Progress
64|14|0=Assigned
JDPSelectTableForm1SP1|joinConditions=751
79|16=0
79|15=0
79|14=0
79|13=0
79|12=0
191|x=199
79|11=0
79|10=0
191|t=197
191|r=200
191|p=198
191|n=192
191|k=196
191|i=194
191|e=193
191|d=195
786|v=3
786|t=791
786|n=787
786|i=789
893=Form1Load
892=false
786|e=788
891=1
786|d=790
890=false
136|0|9=FColor:
34|0|0=JDPHelpDesk
136|0|8=Size:
786|a=813
136|0|7=Style:
136|0|6=Font:
459|y=20
136|0|5=Back to:
459|x=1
136|0|4=Tab to:
136|0|3=Status:
136|0|2=Popup:
136|0|1=Layout:
136|0|0=Pos:
JDPChoiceLayoutASSIGNEDTO1|actualChoiceValue=460
889=Form1Load
887=Form1Load
886=false
284|y=11
885=8
284|x=3
884=true
883=Form1
881=ACTION_EVENT
880=Drop here to attach this component/method to this Event
879=Methods
878=false
877=1
876=true
875=ACTION_EVENT
873=false
872=4
871=true
870=Component Events
JDPSelectDSNIMPACT1|dataSources=326
JDPScreenSettingsForm1|checkedValue=104
JDPSelectDSNPROBTYPE1|jdbcdirect=375
JDPSelectDSNPROBTYPE1|jdbcdriver=372
868=(1=1)
JDPSelectDSNPROBTYPE1|jdbcsuffix=374
867=
JDPSelectDSNPROBTYPE1|jdbcprefix=373
863=Yes
862=Total Entries:
861=50
860=130
113|4|19=
113|4|18=
113|4|17=
113|4|16=
113|4|15=
113|4|14=
113|4|13=
113|4|12=
113|4|11=
359|0|9=FColor:
113|4|10=
359|0|8=Size:
359|0|7=Style:
359|0|6=Font:
359|0|5=Back to:
359|0|4=Tab to:
359|0|3=Status:
359|0|2=Popup:
359|0|1=Label:
359|0|0=Pos:
520|1|9=Black
520|1|8=11
520|1|7=Bold
520|1|6=Helvetica
520|1|5=
520|1|4=
857=Folder
520|1|3=
856=Folder
520|1|2=
855=
520|1|1=Problem Summary:
520|1|0=Left
852=List
JDPSearchLayoutForm1|constantIsString=62
778|Form1RL1=786
JDPChoiceLayoutPROBTYPE1|textChoiceValue=385
262|2|7=
262|2|6=
262|2|5=java.lang.String
262|2|4=java.lang.String
540|1|10=LightGray
841=This username/password
612|0|10=BColor:
840=60
766|8|19=
766|8|18=
766|8|17=
766|8|16=
766|8|15=
766|8|14=
766|8|13=
766|8|12=
766|8|11=
766|8|10=
JDPSelectDSNSTATUS1|userid=496
64|4|19=
64|4|18=
64|4|17=
64|4|16=
64|4|15=
839=1000
64|4|14=
838=
602|y=14
64|4|13=
837=
602|x=3
64|4|12=
836=
64|4|11=
JDPScreenSettingsForm1|checkboxLabel=106
294|2|12=java.lang.String
835=Microsoft Access Driver (*.mdb)
723|1|10=LightGray
64|4|10=
834=JDPHelpDesk
833=No
832=JDPHelpDesk
831=jdbc:odbc:
830=sun.jdbc.odbc.JdbcOdbcDriver
295|x=304
JDPChoiceLayoutForm1SS1|valuesFrom=112
JDPChoiceLayoutForm1SL1|valuesFrom=63
295|t=302
295|r=305
295|p=303
295|n=296
295|m=301
295|k=300
812|x=1
295|i=298
635|0|22=BColor:
JDPChoiceLayoutPROBTYPE1|valuesFrom=384
635|0|21=FColor:
635|0|20=Size:
JDPChoiceLayoutSTATUS1|valuesFrom=501
295|e=297
829=JDPHelpDesk
295|d=299
825=Center
824=JDPSearchResults
823=Drop here to add this component to the Panel
822=Components
821=true
820=26
61|x=17
100|x=17
JDPSelectDSNForm1|usernameChoice=47
635|0|19=Style:
635|0|18=Font:
635|0|17=Back to:
64|9|9=
635|0|16=Tab to:
64|9|8=
635|0|15=Status2:
64|9|7=
635|0|14=Popup2:
64|9|6=
635|0|13=Status1:
64|9|5=
635|0|12=Popup1:
64|9|4=
635|0|11=Status0:
178|x=1
64|9|3=
635|0|10=Popup0:
64|9|2=High
819=false
64|9|1=Medium
818=Form1RL1
64|9|0=Low
JDPSearchLayoutForm1|pchooseFrom=58
811=loadList()
622|1|9=Helvetica
810=false
622|1|8=POSSOLUTN1
622|1|7=LASTNAME1
622|1|6=This is a log of the work done so far on this problem.
622|1|5=Work Log
622|1|4=true
622|1|3=WORKLOG
622|1|2=48
622|1|1=6
622|1|0=Right
388|x=1
812|0=Form1RL1.loadList();
809=1
808=false
807=loadList()
520|y=11
61|9=12
520|x=3
804=setFromWhereClause(String)
61|8=104
803=false
61|7=42
802=1
61|6=24
100|9=
801=false
61|5=14
100|8=
800=setFromWhereClause(String)
61|4=54
100|7=
765|7|9=
61|3=17
100|6=
765|7|8=
61|2=54
100|5=
765|7|7=
61|1=19
100|4=
765|7|6=
61|0=19
100|3=
765|7|5=
100|2=
765|7|4=
100|1=
765|7|3=
100|0=
765|7|2=
765|7|1=Contains
765|7|0=Begins with
403|x=411
388|0=
403|t=409
123|4|19=-2
123|4|18=-2
403|r=412
123|4|17=-2
123|4|16=-2
403|p=410
123|4|15=-2
123|4|14=-2
403|n=404
123|4|13=-2
123|4|12=-2
459|0|9=
123|4|11=-2
403|k=408
459|0|8=
123|4|10=-2
459|0|7=
403|i=406
459|0|6=
459|0|5=
459|0|4=
459|0|3=
403|e=405
JDPSelectDSNSTATUS1|connectstring=497
459|0|2=
403|d=407
459|0|1=
459|0|0=
613|x=621
613|t=619
11|0|9=FColor:
613|r=622
11|0|8=Size:
11|0|7=Style:
613|p=620
11|0|6=Font:
11|0|5=Back to:
613|n=614
11|0|4=Tab to:
11|0|3=Status:
11|0|2=Popup:
613|k=618
11|0|1=Layout:
113|0|9=
11|0|0=Pos:
613|i=616
113|0|8=
113|0|7=
113|0|6=
113|0|5=
613|e=615
113|0|4=
613|d=617
113|0|3=
9=Center
113|0|2=
8=Panel
113|0|1=Contains
7=Drop here to add this component to the Panel
113|0|0=Begins with
6=Components
5=false
4=24
3=true
2=Main
JDPSearchLayoutForm1SP1|columns=758
550|1|13=LightGray
550|1|12=Black
550|1|11=11
550|1|10=Plain
622|0|13=BColor:
622|0|12=FColor:
622|0|11=Size:
622|0|10=Style:
71|16=(1=1)
71|15=(1=1)
71|14=(1=1)
71|13=(1=1)
71|12=(1=1)
111|x=17
71|11=(1=1)
71|10=(1=1)
189|x=1
JDPSearchLayoutForm1|pinitChoice=60
92|16=Yes