CD Actual Thematic 7: Programming/CDAT7.iso/Share/Java/JDesignerPro/Jdp3_0.exe/data1.cab/HelpDesk_Module/Applications/HelpDesk/RequestDetail.jdp

Text File | 1999-04-09 | 105.2 KB | 6,148 lines

#C:\BulletProof\JDesignerPro\Applications\HelpDesk\RequestDetail.jdp
#Tue May 05 11:27:47 PDT 1998
706|x=714
706|t=712
706|r=715
706|p=713
606|2|4=
606|2|3=
706|n=707
606|2|2=java.lang.String
606|2|1=java.lang.String
333|16=TextArea
706|k=711
333|15=JDPDate
596|0|10=BColor:
333|14=JDPChoice
399|x=1
706|i=709
333|13=TextField
333|12=TextArea
333|11=TextField
333|10=TextArea
706|e=708
575|0|9=Style:
706|d=710
575|0|8=Font:
967|14|19=
575|0|7=Back to:
967|14|18=
575|0|6=Tab to:
967|14|17=
575|0|5=Status:
967|14|16=
575|0|4=Popup:
967|14|15=
575|0|3=Editable:
967|14|14=
575|0|2=Dft:
967|14|13=
575|0|1=Cols:
967|14|12=
575|0|0=Pos:
967|14|11=
967|14|10=
354|16=40
354|15=19
354|14=10
354|13=15
354|12=40
354|11=10
354|10=40
163|getText()=169
967|4|19=
JDPSelectDSNSearchPanel1|timeOut=948
967|4|18=
967|4|17=
715|1|9=Black
967|4|16=
715|1|8=11
967|4|15=
715|1|7=Bold
967|4|14=
715|1|6=Helvetica
967|4|13=
715|1|5=
967|4|12=
715|1|4=
967|4|11=
715|1|3=
967|4|10=
715|1|2=
715|1|1=Final Solution:
715|1|0=Left
JDPSelectDSNSearchPanel1|maxRows=947
624|x=1
671|1|10=LightGray
JDPSelectDSNSTATUS1|timeOut=694
357|8|19=
357|8|18=
357|8|17=
357|8|16=
357|8|15=
357|8|14=
357|8|13=
357|8|12=
357|8|11=
357|8|10=
83|x=90
83|w=1
83|t=88
122|v=1
122|t=129
83|p=89
83|n=84
122|n=123
122|m=128
83|i=86
122|k=127
122|i=125
83|e=85
83|d=87
83|b=119
122|e=124
624|0=
122|d=126
824|0|0=JDPHelpDesk
122|a=296
961|16=FINLSOLUTN
961|15=ENTRYDATE
961|14=STATUS
961|13=ASSIGNEDTO
961|12=WORKLOG
961|11=CALLID
961|10=PROBDETAIL
967|6|9=
967|6|8=
967|6|7=
967|6|6=
967|6|5=
967|6|4=
967|6|3=
967|6|2=
967|6|1=like
967|6|0=like
327|1|9=IMPACT
327|1|8=PROBSUMM
32|Panel2=802
327|1|7=POSSOLUTN
32|Panel1=43
327|1|6=ITEMAFFECT
327|1|5=PROBTYPE
327|1|4=EMAIL
356|6|9=
327|1|3=PHONE
356|6|8=
327|1|2=EMPID
356|6|7=
327|1|1=FIRSTNAME
356|6|6=
327|1|0=LASTNAME
356|6|5=
356|6|4=
356|6|3=
356|6|2=
356|6|1=
215|x=221
356|6|0=
215|w=1
215|t=220
215|n=216
215|i=218
215|e=217
215|d=219
215|b=250
682|0|0=JDPHelpDesk
250|x=1
841|1|16=FINLSOLUTN
841|1|15=ENTRYDATE
841|1|14=STATUS
841|1|13=ASSIGNEDTO
841|1|12=WORKLOG
841|1|11=CALLID
841|1|10=PROBDETAIL
JDPScreenSettingsColumns1|fieldType=333
1050|x=2
308|x=9
JDPScreenSettingsColumns1|useTabs=351
366|9|9=-2
JDPScreenSettingsColumns1|fieldSql=334
366|9|8=-2
366|9|7=-2
366|9|6=-2
366|9|5=-2
366|9|4=-2
366|9|3=-2
366|9|2=-2
366|9|1=-2
366|9|0=7
186|String=191
JDPSelectDSNResultList1|sourcetype=831
670|x=1
JDPSelectDSNResultList1|jdbcsuffix=828
250|0=Method Parameters
JDPSelectTableSearchPanel1|joinConditions=952
343|x=17
308|8=Columns1CheckFields|R|\t//\r\n\t//  Perform component validations\r\n\t//\r\n\tpublic boolean Columns1CheckFields() {\r\n\r\n\r\n\t\treturn true;\r\n\r\n\t}\r\n\r\n\n
308|7=Columns1LoadChoices|R|\t//\r\n\t//  Load all of the Screen Choices\r\n\t//\r\n\tvoid Columns1LoadChoices() {\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\r\n\t\tvalueIMPACT1 = new Vector(); \r\n\t\tIMPACT1.addItem(""); \r\n\t\tvalueIMPACT1.addElement(""); \r\n\r\n\t\tvalueSTATUS1 = new Vector(); \r\n\t\tSTATUS1.addItem(""); \r\n\t\tvalueSTATUS1.addElement(""); \r\n\t}\r\n\r\n\n
308|6=Columns1ClearFields|R|\t//\r\n\t//  Clear the screen fields for a new option\r\n\t//\r\n\tpublic void Columns1ClearFields() {\r\n\r\n\t\tLASTNAME1.setText("");\r\n\t\tFIRSTNAME1.setText("");\r\n\t\tEMPID1.setText("");\r\n\t\tPHONE1.setText("");\r\n\t\tEMAIL1.setText("");\r\n\t\tPROBTYPE1.setText("");\r\n\t\tITEMAFFECT1.setText("");\r\n\t\tPOSSOLUTN1.setText("");\r\n\t\tPROBSUMM1.setText("");\r\n\t\tIMPACT1.select(0);\r\n\t\tPROBDETAIL1.setText("");\r\n\t\tCALLID1.setText("");\r\n\t\tWORKLOG1.setText("");\r\n\t\tASSIGNEDTO1.setText("");\r\n\t\tSTATUS1.select(0);\r\n\t\tENTRYDATE1.setText("");\r\n\t\tFINLSOLUTN1.setText("");\r\n\r\n\t}\r\n\r\n\n
308|5=Columns1Save|R|\t//\r\n\t//  Save the selected item\r\n\t//\r\n\tboolean Columns1Save(String[] keys, String action) {\r\n\r\n\t\tint recCount = 0;\r\n\t\tVector results = new Vector();\r\n\t\tString sep = jaggSQL.getSEP();\r\n\t\tString SQL = "";\r\n\t\tString prevSQL = null;\r\n\r\n\t\tif (action.equals("I")) {\r\n\t\t\tSQL = "INSERT INTO JDPHelpDesk (LASTNAME, " +\r\n\t\t\t\t\t"FIRSTNAME, " +\r\n\t\t\t\t\t"EMPID, " +\r\n\t\t\t\t\t"PHONE, " +\r\n\t\t\t\t\t"EMAIL, " +\r\n\t\t\t\t\t"PROBTYPE, " +\r\n\t\t\t\t\t"ITEMAFFECT, " +\r\n\t\t\t\t\t"POSSOLUTN, " +\r\n\t\t\t\t\t"PROBSUMM, " +\r\n\t\t\t\t\t"IMPACT, " +\r\n\t\t\t\t\t"PROBDETAIL, " +\r\n\t\t\t\t\t"WORKLOG, " +\r\n\t\t\t\t\t"ASSIGNEDTO, " +\r\n\t\t\t\t\t"STATUS, " +\r\n\t\t\t\t\t"ENTRYDATE, " +\r\n\t\t\t\t\t"FINLSOLUTN) VALUES('" + user.u.replace(LASTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(FIRSTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(EMPID1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PHONE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(EMAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PROBTYPE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(ITEMAFFECT1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(POSSOLUTN1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PROBSUMM1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + (String)valueIMPACT1.elementAt(IMPACT1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(PROBDETAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(WORKLOG1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(ASSIGNEDTO1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"'" + (String)valueSTATUS1.elementAt(STATUS1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"'" + JDPDate.format(ENTRYDATE1.getText()) + "', " +\r\n\t\t\t\t\t"'" + user.u.replace(FINLSOLUTN1.getText(),"'","''") + "')";\r\n\t\t} else {\r\n\t\t\tif (keys == null || keys.length == 0) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message3"),5);\r\n\t\t\t\treturn false;\r\n\t\t\t}\r\n\t\t\tif (action.equals("D")) {\r\n\t\t\t\tSQL = "DELETE FROM JDPHelpDesk" +\r\n\t\t\t\t\t" WHERE CALLID=" + keys[0]+ "" ;\r\n\t\t\t} else {\r\n\t\t\t\tSQL = "UPDATE JDPHelpDesk SET LASTNAME = '" + user.u.replace(LASTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"FIRSTNAME = '" + user.u.replace(FIRSTNAME1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"EMPID = '" + user.u.replace(EMPID1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PHONE = '" + user.u.replace(PHONE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"EMAIL = '" + user.u.replace(EMAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PROBTYPE = '" + user.u.replace(PROBTYPE1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"ITEMAFFECT = '" + user.u.replace(ITEMAFFECT1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"POSSOLUTN = '" + user.u.replace(POSSOLUTN1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"PROBSUMM = '" + user.u.replace(PROBSUMM1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"IMPACT = '" + (String)valueIMPACT1.elementAt(IMPACT1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"PROBDETAIL = '" + user.u.replace(PROBDETAIL1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"WORKLOG = '" + user.u.replace(WORKLOG1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"ASSIGNEDTO = '" + user.u.replace(ASSIGNEDTO1.getText(),"'","''") + "', " +\r\n\t\t\t\t\t"STATUS = '" + (String)valueSTATUS1.elementAt(STATUS1.getSelectedIndex()) + "', " +\r\n\t\t\t\t\t"ENTRYDATE = '" + JDPDate.format(ENTRYDATE1.getText()) + "', " +\r\n\t\t\t\t\t"FINLSOLUTN = '" + user.u.replace(FINLSOLUTN1.getText(),"'","''") + "'" +\r\n\t\t\t\t\t" WHERE CALLID=" + keys[0]+ "" ;\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message0"), 0);\r\n\t\trecCount = jaggSQL.execSQL(SQL, results);\r\n\r\n\t\tif (recCount == 0 && prevSQL != null) {\r\n\t\t\tString[] buttons = {JDPLang.get("Reload"),JDPLang.get("Update")};\r\n\t\t\tint[] icons = {JDPButton.UNDO,JDPButton.SAVE};\r\n\t\t\tJDPMessageDialog d = new JDPMessageDialog(user, user.jdpMainWindow, JDPLang.get("Dialog0"), JDPLang.get("Dialog1"), buttons, icons);\r\n\t\t\td.display();\r\n\t\t\tif (d.getPressedButton() == 1) {\r\n\t\t\t\tresults = new Vector();\r\n\t\t\t\trecCount = jaggSQL.execSQL(prevSQL, results);\r\n\t\t\t} else {\r\n\t\t\t\tColumns1Load(keys);\r\n\t\t\t\treturn true;\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\tif (recCount == -1) {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t\treturn false;\r\n\t\t}\r\n\t\tif (recCount == 1) {\r\n\t\t\tif (action.equals("I")) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message4"),3);\r\n\t\t\t} else \r\n\t\t\tif (action.equals("D")) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message5"),3);\r\n\t\t\t} else {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message6"),3);\r\n\t\t\t}\r\n\t\t} else {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t}\r\n\t\tif (prevSQL != null) {\r\n\t\t\tColumns1Load(keys);\r\n\t\t}\r\n\t\treturn true;\r\n\r\n\t}\r\n\r\n\n
308|4=Columns1removeRow|R|\t//\r\n\t//  Remove the selected item\r\n\t//\r\n\tpublic boolean Columns1removeRow(String[] keys) {\r\n\r\n\t\treturn Columns1Save(keys, "D");\r\n\t}\r\n\r\n\n
308|3=Columns1insertRow|R|\t//\r\n\t//  Insert the selected item\r\n\t//\r\n\tpublic boolean Columns1insertRow(String[] keys) {\r\n\r\n\t\tif (Columns1CheckFields()) {\r\n\t\t\treturn Columns1Save(keys, "I");\r\n\t\t}\r\n\t\treturn false;\r\n\t}\r\n\r\n\n
JDPSelectDSNSTATUS1|maxRows=693
308|2=Columns1updateRow|R|\t//\r\n\t//  Update the selected item\r\n\t//\r\n\tpublic boolean Columns1updateRow(String[] keys) {\r\n\r\n\t\tif (Columns1CheckFields()) {\r\n\t\t\treturn Columns1Save(keys, "U");\r\n\t\t}\r\n\t\treturn false;\r\n\t}\r\n\r\n\n
1050|1=ChiselPanel1
308|1=Columns1Load|R|\t//\r\n\t//  Load the selected item\r\n\t//\r\n\tpublic void Columns1Load(String[] keys) {\r\n\r\n\t\tStringTokenizer stok;\r\n\r\n\t\tint recCount = 0;\r\n\t\tVector results = new Vector();\r\n\t\tString sep = jaggSQL.getSEP();\r\n\t\tint actualRows = 0;\r\n\t\tString row;\r\n\t\tString tempText;\r\n\r\n\t\tif (keys == null || keys.length < 0) {\r\n\t\t\tColumns1ClearFields();\r\n\t\t\treturn;\r\n\t\t}\r\n\r\n\t\tString SQL = "SELECT LASTNAME," +\r\n\t\t\t\t\t"FIRSTNAME," +\r\n\t\t\t\t\t"EMPID," +\r\n\t\t\t\t\t"PHONE," +\r\n\t\t\t\t\t"EMAIL," +\r\n\t\t\t\t\t"PROBTYPE," +\r\n\t\t\t\t\t"ITEMAFFECT," +\r\n\t\t\t\t\t"POSSOLUTN," +\r\n\t\t\t\t\t"PROBSUMM," +\r\n\t\t\t\t\t"IMPACT," +\r\n\t\t\t\t\t"PROBDETAIL," +\r\n\t\t\t\t\t"CALLID," +\r\n\t\t\t\t\t"WORKLOG," +\r\n\t\t\t\t\t"ASSIGNEDTO," +\r\n\t\t\t\t\t"STATUS," +\r\n\t\t\t\t\t"ENTRYDATE," +\r\n\t\t\t\t\t"FINLSOLUTN" +\r\n\t\t\t\t\t" FROM JDPHelpDesk" +\r\n\t\t\t\t\t" WHERE (1=1)";\r\n\t\tif (keys.length > 0 && keys[0] != null) SQL += " AND CALLID=" + keys[0]+ "" ;\r\n\r\n\t\tjaggSQL.setDSN("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\r\n\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message0"), 0);\r\n\t\trecCount = jaggSQL.execSQL(SQL, results);\r\n\r\n\t\tif(recCount == -1) {\r\n\t\t\tuser.u.setSqlMessage(jaggSQL,SQL);\r\n\t\t\treturn;\r\n\t\t}\r\n\t\tif(recCount >= 1) {\r\n\t\t\trow = (String)results.elementAt(0);\r\n\t\t\tif ((row != null) && (row.trim().compareTo("") != 0)) {\r\n\t\t\t\tstok = new StringTokenizer(row,sep);\r\n\t\t\t\tLASTNAME1.setText(stok.nextToken().trim());\r\n\t\t\t\tFIRSTNAME1.setText(stok.nextToken().trim());\r\n\t\t\t\tEMPID1.setText(stok.nextToken().trim());\r\n\t\t\t\tPHONE1.setText(stok.nextToken().trim());\r\n\t\t\t\tEMAIL1.setText(stok.nextToken().trim());\r\n\t\t\t\tPROBTYPE1.setText(stok.nextToken().trim());\r\n\t\t\t\tITEMAFFECT1.setText(stok.nextToken().trim());\r\n\t\t\t\tPOSSOLUTN1.setText(stok.nextToken().trim());\r\n\t\t\t\tPROBSUMM1.setText(stok.nextToken().trim());\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valueIMPACT1.indexOf((String)tempText) >= 0) IMPACT1.select(valueIMPACT1.indexOf((String)tempText));\r\n\t\t\t\tPROBDETAIL1.setText(stok.nextToken().trim());\r\n\t\t\t\tCALLID1.setText(stok.nextToken().trim());\r\n\t\t\t\tWORKLOG1.setText(stok.nextToken().trim());\r\n\t\t\t\tASSIGNEDTO1.setText(stok.nextToken().trim());\r\n\t\t\t\ttempText = stok.nextToken(sep).trim(); \r\n\t\t\t\tif (valueSTATUS1.indexOf((String)tempText) >= 0) STATUS1.select(valueSTATUS1.indexOf((String)tempText));\r\n\t\t\t\tENTRYDATE1.setText(JDPDate.format(Long.valueOf(stok.nextToken()).longValue()));\r\n\t\t\t\tFINLSOLUTN1.setText(stok.nextToken().trim());\r\n\t\t\t}\r\n\t\t\tif(recCount > 1) {\r\n\t\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message1"), 10);\r\n\t\t\t} else {\r\n\t\t\t\tuser.mainmsg.clearStatusMsg();\r\n\t\t\t}\r\n\t\t} else {\r\n\t\t\tuser.mainmsg.setStatusMsg(JDPLang.get("Message2"), 10);\r\n\t\t\tColumns1ClearFields();\r\n\t\t}\r\n\r\n\t}\r\n\r\n\n
1050|0=EMail1
308|0=Columns1Main|L|\t//\r\n\t//  Main initialization method\r\n\t//\r\n\tpublic void Columns1Main() {\r\n\r\n\t\tColumns1LoadChoices();\r\n\t\tColumns1ClearFields();\r\n\r\n\t}\r\n\r\n\n
553|x=1
343|9=
343|8=
343|7=
343|6=
343|5=
343|4=
343|3=
343|2=
343|1=
JDPSelectTableSearchPanel1|stables=951
343|0=
JDPScreenSettingsColumns1|tabNames=352
441|1|9=Plain
441|1|8=Helvetica
441|1|7=FIRSTNAME1
441|1|6=PHONE1
441|1|5=
441|1|4=Empid
441|1|3=true
1026|t=1031
441|1|2=EMPID
441|1|1=15
441|1|0=Left
973|x=17
1026|n=1027
1026|i=1029
1026|e=1028
JDPSelectDSNResultList1|jdbcprefix=827
1026|d=1030
973|9=(1=1)
JDPChoiceLayoutSearchPanel1|valuesFrom=965
973|8=(1=1)
973|7=(1=1)
973|6=(1=1)
973|5=(1=1)
348|16=N
973|4=(1=1)
348|15=N
973|3=(1=1)
348|14=N
973|2=(1=1)
348|13=N
973|1=(1=1)
348|12=N
973|0=(1=1)
348|11=N
348|10=N
681|y=10
681|x=3
966|7|19=
966|7|18=
966|7|17=
966|7|16=
966|7|15=
966|7|14=
966|7|13=
354|x=17
966|7|12=
966|7|11=
966|7|10=
891|x=1
JDPScreenSettingsColumns1|lockingColumn=353
564|x=1
227|PROBSUMM1=235
354|9=8
357|0|19=
354|8=100
357|0|18=
354|7=40
357|0|17=
354|6=50
357|0|16=
354|5=10
357|0|15=
354|4=50
357|0|14=
354|3=13
357|0|13=
354|2=50
357|0|12=
354|1=15
357|0|11=
354|0=15
357|0|10=
891|0=Columns1Load(ResultList1.getSelectedKey());\r\n
482|x=1
884|MethodParameters=892
96|ResultList1=104
155|v=1
155|t=162
155|n=156
155|m=161
504|0|12=BColor:
504|0|11=FColor:
155|k=160
504|0|10=Size:
155|i=158
53|1|1=BorderLayout
155|e=157
53|1|0=Center
155|d=159
155|a=176
365|x=11
575|y=13
575|x=3
JDPSelectColumnsColumns1|keysUpdateItems=329
248|x=1
365|9=7
365|8=10
365|7=16
365|6=13
365|5=11
365|4=8
365|3=6
365|2=5
365|1=3
365|0=0
795=Right
794=TextArea
793=Components
792=true
791=15
790=false
1048|x=2
789=WORKLOG1
785=Left
784=Label
783=Components
782=true
781=14
780=false
555|IMPACTLabel1=587
248|0=PROBSUMM1
800|x=1
411|1|9=Black
411|1|8=11
411|1|7=Plain
411|1|6=Helvetica
411|1|5=
411|1|4=
411|1|3=
411|1|2=
411|1|1=JDPLineLayout
411|1|0=Right
493|x=1
779=WORKLOGLabel1
878|v=1
878|t=883
775=Right
774=TextArea
757|2|8=
773=Components
1048|1=Panel2
757|2|7=
772=true
1048|0=Panel1
757|2|6=java.lang.String
771=15
878|n=879
757|2|5=java.lang.String
770=false
878|i=881
878|e=880
878|d=882
878|a=921
JDPSelectDSNResultList1|jdbcdriver=826
JDPSelectDSNResultList1|jdbcdirect=829
769=POSSOLUTN1
765=Left
956|0|16=FINLSOLUTN
764=Label
956|0|15=ENTRYDATE
763=Components
956|0|14=STATUS
762=true
956|0|13=ASSIGNEDTO
761=14
956|0|12=WORKLOG
760=false
956|0|11=CALLID
956|0|10=PROBDETAIL
800|0=TabPanel1
759=POSSOLUTNLabel1
755=Right
754=TextArea
753=Components
586|y=11
752=true
586|x=3
751=15
750=false
191|user.cust=199
494|1|9=Black
494|1|8=11
494|1|7=Bold
494|1|6=Helvetica
494|1|5=
494|1|4=
494|1|3=
494|1|2=
494|1|1=Problem Type:
494|1|0=Left
JDPScreenSettingsColumns1|columnLength=354
749=PROBDETAIL1
796|x=1
514|0|10=BColor:
745=Left
744=Label
743=Components
742=true
741=14
740=false
356|15|9=
356|15|8=
356|15|7=
356|15|6=
356|15|5=
356|15|4=
356|15|3=
356|15|2=
356|15|1=
966|10|9=
356|15|0=
966|10|8=
966|10|7=
340|16=Black
966|10|6=
340|15=Black
966|10|5=
340|14=Black
966|10|4=
340|13=Black
966|10|3=
340|12=Black
966|10|2=
340|11=Black
966|10|1=Contains
340|10=Black
966|10|0=Begins with
739=PROBDETAILLabel1
735=Center
734=JDPScrollPanel
733=Drop here to add this component to the Panel
732=Components
731=true
730=24
361|16=
361|15=
294|x=1
361|14=
361|13=
361|12=
361|11=
361|10=
130|setReturnAddress(String)=179
811|x=1
796|0=
729=true
728=ScrollPanel2
723=Right
722=TextArea
596|0|9=FColor:
721=Components
596|0|8=Size:
720=true
596|0|7=Style:
596|0|6=Font:
596|0|5=Back to:
596|0|4=Tab to:
596|0|3=Status:
596|0|2=Popup:
596|0|1=Label:
596|0|0=Pos:
364|0|9=IMPACT
364|0|8=PROBSUMM
364|0|7=POSSOLUTN
364|0|6=ITEMAFFECT
364|0|5=PROBTYPE
364|0|4=EMAIL
364|0|3=PHONE
364|0|2=EMPID
364|0|1=FIRSTNAME
364|0|0=LASTNAME
356|3|19=
356|3|18=
356|3|17=
177|x=1
356|3|16=
356|3|15=
719=15
356|3|14=
718=false
356|3|13=
357|0|9=
717=FINLSOLUTN1
356|3|12=
357|0|8=
356|3|11=
357|0|7=
356|3|10=
357|0|6=
967|13|9=
357|0|5=
713=Left
967|13|8=
357|0|4=
712=Label
967|13|7=
622|0|9=
357|0|3=
711=Components
967|13|6=
622|0|8=
357|0|2=
710=true
967|13|5=
622|0|7=
357|0|1=
967|13|4=
622|0|6=
357|0|0=
967|13|3=
622|0|5=
967|13|2=
622|0|4=
967|13|1=like
622|0|3=
967|13|0=like
622|0|2=
294|0=EMail1.sendSingleMessage();\r\n
622|0|1=
622|0|0=
811|0=
JDPSelectTableSearchPanel1|tables=950
JDPSearchLayoutSearchPanel1|pactualchooseFrom=961
709=14
708=false
707=FINLSOLUTNLabel1
504|1|9=Plain
504|1|8=Helvetica
504|1|7=EMAIL1
43|Columns1=299
504|1|6=ITEMAFFECT1
504|1|5=
597|x=605
504|1|4=Probtype
504|1|3=true
504|1|2=PROBTYPE
504|1|1=10
597|t=603
504|1|0=Right
597|r=606
597|p=604
597|n=598
177|0=String
597|k=602
401|LASTNAME1=412
597|i=600
597|e=599
597|d=601
845|0|0=CALLID
966|1|9=
966|1|8=
966|1|7=
966|1|6=
966|1|5=
966|1|4=
586|1|10=LightGray
966|1|3=
966|1|2=
966|1|1=Contains
966|1|0=Begins with
966|15|19=
822|x=1
966|15|18=
838|0|0=JDPHelpDesk
966|15|17=
452|1|10=LightGray
966|15|16=
966|15|15=
966|15|14=
966|15|13=
524|0|12=BColor:
966|15|12=
524|0|11=FColor:
966|15|11=
524|0|10=Size:
966|15|10=
483|2|7=
483|2|6=
483|2|5=java.lang.String
483|2|4=java.lang.String
110|t=115
110|n=111
110|i=113
110|e=112
110|d=114
705|x=3
606|1|9=LightGray
606|1|8=Black
606|1|7=11
606|1|6=Plain
606|1|5=Helvetica
606|1|4=ENTRYDATE1
606|1|3=ASSIGNEDTO1
364|0|16=FINLSOLUTN
606|1|2=
364|0|15=ENTRYDATE
606|1|1=Impact
364|0|14=STATUS
606|1|0=Left
364|0|13=ASSIGNEDTO
364|0|12=WORKLOG
364|0|11=CALLID
364|0|10=PROBDETAIL
822|0=ResultList1Main|R|\t//\r\n\t//  Create and load the Result List Panel\r\n\t//\r\n\tpublic void ResultList1Main() {\r\n\r\n\t\tString ResultList1sf = "CALLID";\r\n\t\tString[] ResultList1df = {};\r\n\t\tString ResultList1wc = "ASSIGNEDTO='" +user.cust.username + "' OR '" + user.cust.username + "' = 'supportadmin'";\r\n\t\tString[] ResultList1sct = {"Last Name","First Name","Employee ID","Call ID","Entry Date"};\r\n\t\tString[] ResultList1sc = {"LASTNAME","FIRSTNAME","EMPID","CALLID","ENTRYDATE"};\r\n\t\tJDPJagg jaggSQL = new JDPJagg(user.jaggPath);\r\n\t\tjaggSQL.loadJdbcSettings("JDPHelpDesk");\r\n\t\tjaggSQL.setUID("");\r\n\t\tjaggSQL.setPWD("");\r\n\t\tjaggSQL.setMRW("1000");\r\n\t\tjaggSQL.setTOUT("60");\r\n\t\tResultList1 = new JDPSearchResults(user, targetPanel, false, jaggSQL, false, ResultList1sf, ResultList1df, ResultList1wc, ResultList1sct, ResultList1sc, ResultList1sc, "", true, "Total Entries:");\r\n\t\tint[] ResultList1icons = new int[19];\r\n\t\tResultList1icons[0] = 0;\r\n\t\tResultList1icons[1] = 0;\r\n\t\tResultList1.setMinWidth(130);\r\n\t\tResultList1.setIcons(ResultList1icons);\r\n\t\tResultList1.setFromWhereClause(" FROM JDPHelpDesk WHERE ASSIGNEDTO='" +user.cust.username + "' OR '" + user.cust.username + "' = 'supportadmin'");\r\n\t\tResultList1.clearList("");\r\n\t\tResultList1.loadList();\r\n\t}\r\n\r\n
366|3|29=-2
366|3|28=-2
366|3|27=-2
366|3|26=-2
366|3|25=-2
366|3|24=-2
366|3|23=-2
366|3|22=-2
366|3|21=-2
366|3|20=-2
327|1|16=FINLSOLUTN
327|1|15=ENTRYDATE
327|1|14=STATUS
327|1|13=ASSIGNEDTO
327|1|12=WORKLOG
327|1|11=CALLID
327|1|10=PROBDETAIL
366|3|19=-2
366|3|18=-2
366|3|17=-2
366|3|16=-2
366|3|15=-2
366|3|14=-2
366|3|13=-2
366|3|12=-2
366|3|11=-2
366|3|10=-2
705|2=STATUS1
705|1=STATUSLabel1
705|0=ASSIGNEDTO1
843|1|9=IMPACT
843|1|8=PROBSUMM
843|1|7=POSSOLUTN
843|1|6=ITEMAFFECT
715|0|9=FColor:
843|1|5=PROBTYPE
715|0|8=Size:
843|1|4=EMAIL
715|0|7=Style:
843|1|3=PHONE
715|0|6=Font:
843|1|2=EMPID
715|0|5=Back to:
843|1|1=FIRSTNAME
715|0|4=Tab to:
843|1|0=LASTNAME
715|0|3=Status:
715|0|2=Popup:
715|0|1=Label:
715|0|0=Pos:
623|y=20
623|x=1
JDPSelectColumnsResultList1|keysUpdateItems=843
121|x=1
199|v=1
199|t=204
199|n=200
199|i=202
716|x=724
199|e=201
716|t=722
199|d=203
716|r=725
199|a=211
716|p=723
716|n=717
334|16=FINLSOLUTN
334|15=ENTRYDATE
716|k=721
334|14=STATUS
596|1|10=LightGray
334|13=ASSIGNEDTO
716|i=719
334|12=WORKLOG
334|11=CALLID
967|5|9=
334|10=PROBDETAIL
967|5|8=
716|e=718
967|5|7=
716|d=720
967|15|19=
967|5|6=
967|15|18=
967|5|5=
967|15|17=
967|5|4=
967|15|16=
967|5|3=
967|15|15=
967|5|2=
967|15|14=
967|5|1=like
967|15|13=
967|5|0=like
967|15|12=
967|15|11=
534|0|10=BColor:
967|15|10=
JDPSelectDSNSTATUS1|password=690
400|0|10=BColor:
121|0=Columns1
355|16=Fields entered here
355|15=Fields entered here
356|5|9=
355|14=Fields entered here
356|5|8=
355|13=Fields entered here
356|5|7=
355|12=Fields entered here
356|5|6=
355|11=Fields entered here
356|5|5=
355|10=Fields entered here
356|5|4=
356|5|3=
356|5|2=
356|5|1=
356|5|0=
214|x=1
JDPSelectTableResultList1|joinConditions=840
967|5|19=
961|x=17
967|5|18=
967|5|17=
967|5|16=
967|5|15=
967|5|14=
967|5|13=
967|5|12=
967|5|11=
967|5|10=
214|0=Method Parameters
357|9|19=
357|9|18=
357|9|17=
366|8|9=-2
357|9|16=
366|8|8=-2
357|9|15=
366|8|7=-2
357|9|14=
366|8|6=-2
357|9|13=
366|8|5=-2
357|9|12=
366|8|4=-2
357|9|11=
366|8|3=-2
357|9|10=
366|8|2=-2
366|8|1=-2
555|CALLID1=566
366|8|0=10
961|9=IMPACT
961|8=PROBSUMM
961|7=POSSOLUTN
961|6=ITEMAFFECT
961|5=PROBTYPE
961|4=EMAIL
961|3=PHONE
961|2=EMPID
961|1=FIRSTNAME
961|0=LASTNAME
JDPListLayoutResultList1|columns=847
JDPSelectDSNSTATUS1|datasource=683
342|x=17
727|x=736
727|v=6
727|t=734
727|r=737
727|p=735
JDPListLayoutResultList1|useTree=848
727|n=728
727|m=733
JDPListLayoutResultList1|maxRows=857
727|k=732
727|i=730
727|e=729
727|d=731
727|a=798
342|9=White
342|8=White
342|7=White
342|6=White
342|5=White
342|4=White
342|3=White
342|2=White
342|1=White
342|0=White
441|0|9=Style:
441|0|8=Font:
441|0|7=Back to:
441|0|6=Tab to:
441|0|5=Status:
441|0|4=Popup:
441|0|3=Editable:
441|0|2=Dft:
441|0|1=Cols:
441|0|0=Pos:
972|x=17
787|1|9=Black
787|1|8=11
787|1|7=Bold
787|1|6=Helvetica
787|1|5=
544|0|12=BColor:
787|1|4=
544|0|11=FColor:
787|1|3=
544|0|10=Size:
787|1|2=
787|1|1=Work Log:
69|v=1
787|1|0=Left
JDPChoiceLayoutIMPACT1|actualChoiceValue=623
69|t=76
69|n=70
69|m=75
69|k=74
69|i=72
69|e=71
69|d=73
69|a=121
357|9|9=
357|9|8=
357|9|7=
357|9|6=
357|9|5=
357|9|4=
357|9|3=
357|9|2=
357|9|1=
357|9|0=
972|9=
972|8=
972|7=
972|6=
972|5=
299|TabPanel1=369
972|4=
972|3=
972|2=
972|1=
972|0=
143|x=149
143|w=1
143|t=148
JDPChoiceLayoutColumns1|columnTextList=359
680|x=1
143|n=144
143|i=146
143|e=145
143|d=147
143|b=178
738|x=746
738|t=744
738|r=747
738|p=745
738|n=739
738|k=743
738|i=741
738|e=740
738|d=742
309|2|1=
309|2|0=
369|ScrollPanel1=380
369|ScrollPanel2=727
671|1|9=Black
671|1|8=11
671|1|7=Bold
671|1|6=Helvetica
671|1|5=
671|1|4=
671|1|3=
671|1|2=
671|1|1=Status:
671|1|0=Left
1036|x=1042
1036|t=1041
1036|n=1037
1036|i=1039
1036|e=1038
1036|d=1040
119|x=1
271|v=1
271|t=276
271|n=272
271|i=274
271|e=273
271|d=275
JDPChoiceLayoutColumns1|columnDataType=361
271|a=284
349|16=Finlsolutn
349|15=Entrydate
349|14=Status
349|13=Assignedto
349|12=Worklog
349|11=Callid
349|10=Probdetail
905|getSelectedKey()=911
356|10|19=
356|10|18=
356|10|17=
356|10|16=
356|10|15=
119|0=Method Parameters
356|10|14=
356|10|13=
356|10|12=
356|10|11=
356|10|10=
53|0|1=Layout:
53|0|0=Pos:
966|8|19=
966|8|18=
966|8|17=
966|8|16=
966|8|15=
966|8|14=
966|8|13=
966|8|12=
966|8|11=
966|8|10=
JDPChoiceLayoutIMPACT1|tableList=624
JDPSelectTableColumns1|stables=325
534|1|9=Black
574|x=1
534|1|8=11
534|1|7=Bold
534|1|6=Helvetica
534|1|5=
534|1|4=
534|1|3=
534|1|2=
534|1|1=Problem Summary:
534|1|0=Left
JDPChoiceLayoutSearchPanel1|columnTextList=969
987|setFromWhereClause(String)=1000
247|x=1
357|1|19=
357|1|18=
357|1|17=
357|1|16=
357|1|15=
357|1|14=
357|1|13=
357|1|12=
357|1|11=
357|1|10=
695=This username/password
694=60
693=1000
692=
691=
690=
1047|x=2
JDPLayoutMgr|compTree=1
JDPSelectDSNSearchPanel1|connectstring=946
689=Microsoft Access Driver (*.mdb)
688=TestSQL
687=No
686=JDPHelpDesk
685=jdbc:odbc:
684=sun.jdbc.odbc.JdbcOdbcDriver
683=JDPHelpDesk
247|0=getText()
411|0|9=FColor:
411|0|8=Size:
411|0|7=Style:
411|0|6=Font:
411|0|5=Back to:
411|0|4=Tab to:
411|0|3=Status:
411|0|2=Popup:
411|0|1=Layout:
411|0|0=Pos:
63|0|11=Status1:
63|0|10=Popup1:
679=Left
678=JDPChoice
677=Components
676=true
675=20
757|1|9=Helvetica
674=false
757|1|8=FINLSOLUTN1
673=STATUS1
1047|1=SearchPanel1
757|1|7=POSSOLUTN1
1047|0=ResultList1
757|1|6=
757|1|5=Probdetail
757|1|4=true
757|1|3=PROBDETAIL
757|1|2=60
757|1|1=6
757|1|0=Right
JDPChoiceLayoutSearchPanel1|columnActualList=970
504|1|12=LightGray
504|1|11=Black
504|1|10=11
669=Left
668=Label
667=Components
666=true
665=14
664=false
663=STATUSLabel1
JDPChoiceLayoutSearchPanel1|columnDataType=971
JDPSelectDSNResultList1|connectstring=834
659=Left
658=TextField
657=Components
656=true
655=15
654=false
653=ASSIGNEDTO1
585|x=1
494|0|9=FColor:
494|0|8=Size:
494|0|7=Style:
494|0|6=Font:
494|0|5=Back to:
494|0|4=Tab to:
494|0|3=Status:
494|0|2=Popup:
494|0|1=Label:
390|1|9=LightGray
494|0|0=Pos:
390|1|8=Black
271|createEmailText=277
143|MethodParameters=150
390|1|7=11
390|1|6=Plain
390|1|5=Helvetica
390|1|4=
390|1|3=
390|1|2=
390|1|1=
390|1|0=Center
357|10|19=
357|10|18=
258|v=1
357|10|17=
357|10|16=
649=Right
357|10|15=
648=Panel
357|10|14=
647=Drop here to add this component to the Panel
357|10|13=
646=Components
357|10|12=
645=true
357|10|11=
644=24
JDPSelectDSNColumns1|usernameChoice=323
357|10|10=
643=true
258|n=259
642=ASSIGNEDTOLine1
258|i=261
356|14|9=
356|14|8=
356|14|7=
258|e=260
356|14|6=
258|d=262
356|14|5=
356|14|4=
356|14|3=
258|a=286
356|14|2=
356|14|1=
356|14|0=
JDPSelectDSNResultList1|maxRows=835
638=Left
637=Label
636=Components
635=true
634=14
633=false
632=ASSIGNEDTOLabel1
987|clearList()=993
620=This username/password
176|x=1
619=60
618=1000
617=
616=
615=
614=Microsoft Access Driver (*.mdb)
967|12|9=
613=TestSQL
967|12|8=
612=No
967|12|7=
611=JDPHelpDesk
967|12|6=
610=jdbc:odbc:
967|12|5=
967|12|4=
967|12|3=
967|12|2=
967|12|1=like
967|12|0=like
609=sun.jdbc.odbc.JdbcOdbcDriver
608=JDPHelpDesk
604=Left
603=JDPChoice
602=Components
601=true
600=20
504|0|9=Style:
504|0|8=Font:
504|0|7=Back to:
504|0|6=Tab to:
596|y=11
504|0|5=Status:
596|x=3
504|0|4=Popup:
504|0|3=Editable:
504|0|2=Dft:
504|0|1=Cols:
504|0|0=Pos:
176|0=EMAIL1
514|1|10=LightGray
401|x=410
401|v=3
401|t=408
401|r=411
1012|SearchPanel1=1020
401|p=409
401|n=402
401|m=407
401|k=406
341|16=Black
341|15=Black
401|i=404
341|14=Black
341|13=Black
341|12=Black
341|11=Black
401|e=403
341|10=Black
401|d=405
401|a=442
362|16=
362|15=
362|14=
362|13=
966|0|9=
362|12=
JDPSelectTableColumns1|joinConditions=326
966|0|19=
966|0|8=
362|11=
966|0|18=
966|0|7=
362|10=
966|0|17=
966|0|6=
966|0|16=
966|0|5=
JDPListLayoutResultList1|displayCount=859
966|0|15=
966|0|4=
966|0|14=
966|0|3=
966|0|13=
966|0|2=
966|0|12=
966|0|1=Contains
966|0|11=
966|0|0=Begins with
966|0|10=
727|PROBDETAILLabel1=738
483|1|9=Plain
483|1|8=Helvetica
959|0|4=ENTRYDATE
483|1|7=PHONE1
959|0|3=CALLID
483|1|6=PROBTYPE1
959|0|2=EMPID
483|1|5=
959|0|1=FIRSTNAME
483|1|4=Email
959|0|0=LASTNAME
483|1|3=true
483|1|2=EMAIL
483|1|1=35
483|1|0=Left
726|15=FINLSOLUTN1
726|14=FINLSOLUTNLabel1
726|13=ASSIGNEDTOLine1
726|12=ASSIGNEDTOLabel1
726|11=CALLIDLine1
726|10=CALLIDLabel1
356|4|19=
356|4|18=
356|4|17=
356|4|16=
356|4|15=
356|4|14=
356|4|13=
356|4|12=
356|4|11=
356|4|10=
704|x=1
606|0|9=BColor:
606|0|8=FColor:
606|0|7=Size:
606|0|6=Style:
606|0|5=Font:
606|0|4=Back to:
606|0|3=Tab to:
606|0|2=Status:
606|0|1=Popup:
606|0|0=Pos:
704|0=(1=1)
412|x=420
412|t=418
412|r=421
412|p=419
258|String=263
412|n=413
412|k=417
412|i=415
412|e=414
412|d=416
622|y=20
622|x=1
JDPListLayoutResultList1|psortChoiceText=860
122|EMail1=130
966|16|19=
966|16|18=
966|16|17=
966|16|16=
966|16|15=
966|16|14=
966|16|13=
524|1|12=LightGray
966|16|12=
JDPSelectColumnsResultList1|keysUpdate=846
524|1|11=Black
966|16|11=
524|1|10=11
966|16|10=
120|x=1
505|x=513
505|t=511
505|r=514
505|p=512
505|n=506
505|k=510
505|i=508
JDPSelectTableColumns1|tables=324
725|2|8=
505|e=507
725|2|7=
505|d=509
725|2|6=java.lang.String
725|2|5=java.lang.String
715|y=11
715|x=3
967|4|9=
967|4|8=
967|4|7=
967|4|6=
967|4|5=
366|4|29=-2
967|4|4=
366|4|28=-2
967|4|3=
366|4|27=-2
967|4|2=
366|4|26=-2
967|4|1=like
366|4|25=-2
967|4|0=like
366|4|24=-2
366|4|23=-2
366|4|22=-2
925|x=934
366|4|21=-2
925|w=1
366|4|20=-2
925|t=932
925|r=935
925|p=933
925|n=926
120|0=Columns1updateRow
925|m=931
925|k=930
356|4|9=
925|i=928
356|4|8=
356|4|7=
356|4|6=
356|4|5=
925|e=927
356|4|4=
925|d=929
356|4|3=
356|4|2=
925|b=1046
356|4|1=
356|4|0=
213|x=1
953|1|16=FINLSOLUTN
953|1|15=ENTRYDATE
841|1|9=IMPACT
953|1|14=STATUS
841|1|8=PROBSUMM
953|1|13=ASSIGNEDTO
841|1|7=POSSOLUTN
953|1|12=WORKLOG
841|1|6=ITEMAFFECT
366|4|19=-2
953|1|11=CALLID
841|1|5=PROBTYPE
366|4|18=-2
953|1|10=PROBDETAIL
841|1|4=EMAIL
366|4|17=-2
841|1|3=PHONE
366|4|16=-2
841|1|2=EMPID
366|4|15=-2
841|1|1=FIRSTNAME
366|4|14=-2
841|1|0=LASTNAME
366|4|13=-2
JDPChoiceLayoutSearchPanel1|actualChoiceValue=967
366|4|12=-2
366|4|11=-2
366|4|10=-2
960|x=17
213|0=String
366|7|9=-2
366|7|8=-2
366|7|7=-2
366|7|6=-2
366|7|5=-2
366|7|4=-2
366|7|3=-2
366|7|2=-2
366|7|1=-2
366|7|0=16
960|9=Impact
960|8=Probsumm
950|0|0=JDPHelpDesk
960|7=Possolutn
960|6=Itemaffect
960|5=Probtype
960|4=Email
960|3=Phone
960|2=Employee ID
960|1=First Name
960|0=Last Name
936|0|0=JDPHelpDesk
341|x=17
332|0|0=CALLID
726|x=16
335|16=Yes
335|15=Yes
335|14=Yes
335|13=Yes
335|12=Yes
335|11=No
335|10=Yes
967|16|19=
967|16|18=
967|16|17=
967|16|16=
967|16|15=
967|16|14=
967|16|13=
967|16|12=
967|16|11=
534|1|10=LightGray
967|16|10=
400|1|10=LightGray
JDPSelectDSNIMPACT1|datasourceC=613
341|9=Black
341|8=Black
341|7=Black
726|9=PROBSUMM1
341|6=Black
726|8=PROBSUMMLabel1
341|5=Black
726|7=ITEMAFFECT1
341|4=Black
726|6=ITEMAFFECTLabel1
341|3=Black
726|5=PROBTYPE1
341|2=Black
726|4=PROBTYPELabel1
341|1=Black
726|3=PHONELine1
341|0=Black
726|2=PHONELabel1
726|1=LASTNAMELine1
726|0=LASTNAMELabel1
971|x=17
967|6|19=
967|6|18=
967|6|17=
967|6|16=
967|6|15=
967|6|14=
967|6|13=
967|6|12=
967|6|11=
967|6|10=
787|0|9=FColor:
787|0|8=Size:
JDPSelectColumnsColumns1|columnsItems=327
787|0|7=Style:
787|0|6=Font:
787|0|5=Back to:
787|0|4=Tab to:
787|0|3=Status:
787|0|2=Popup:
787|0|1=Label:
787|0|0=Pos:
JDPSelectColumnsSearchPanel1|columnsItems=953
357|8|9=
357|8|8=
357|8|7=
357|8|6=
357|8|5=
357|8|4=
357|8|3=
357|8|2=
357|8|1=
357|8|0=
854|x=17
JDPScreenSettingsColumns1|fieldLabelColor=340
971|9=
971|8=
971|7=
971|6=
971|5=
971|4=
979|ResultList1=987
971|3=
971|2=
971|1=
971|0=
142|x=1
91|String[]=96
737|y=10
737|x=3
854|9=0
854|8=0
963|16=42
854|7=0
963|15=21
854|6=0
963|14=14
854|5=0
963|13=19
854|4=0
963|12=42
854|3=0
963|11=8
854|2=0
963|10=42
854|1=0
854|0=0
309|1|9=Black
309|1|8=11
309|1|7=Plain
309|1|6=Helvetica
309|1|5=
309|1|4=
309|1|3=
309|1|2=
JDPSelectColumnsResultList1|keysItems=842
309|1|1=BorderLayout
309|1|0=Center
555|IMPACT1=597
671|0|9=FColor:
671|0|8=Size:
671|0|7=Style:
671|0|6=Font:
671|0|5=Back to:
671|0|4=Tab to:
142|0=EMail1.setMailServer("mail");\r\n
671|0|3=Status:
671|0|2=Popup:
671|0|1=Label:
671|0|0=Pos:
235|v=1
235|t=240
235|n=236
235|i=238
235|e=237
966|9|9=
235|d=239
966|9|8=
966|9|7=
966|9|6=
235|a=247
966|9|5=
966|9|4=
966|9|3=
1035|x=1
966|9|2=
966|9|1=Contains
966|9|0=Begins with
JDPSelectDSNColumns1|sourcetype=317
544|1|12=LightGray
544|1|11=Black
544|1|10=11
118|x=1
JDPChoiceLayoutSTATUS1|columnActualList=701
865|v=1
1035|0=Method Parameters
865|n=866
865|i=868
865|e=867
865|d=869
865|a=923
JDPChoiceLayoutSTATUS1|columnTextList=700
118|0=String[]
363|x=17
748|x=756
748|t=754
748|r=757
748|p=755
748|n=749
748|k=753
748|i=751
748|e=750
748|d=752
534|0|9=FColor:
534|0|8=Size:
534|0|7=Style:
534|0|6=Font:
534|0|5=Back to:
534|0|4=Tab to:
534|0|3=Status:
534|0|2=Popup:
534|0|1=Label:
554|0|10=BColor:
534|0|0=Pos:
JDPChoiceLayoutSearchPanel1|tableList=968
363|9=(1=1)
363|8=(1=1)
363|7=(1=1)
363|6=(1=1)
363|5=(1=1)
363|4=(1=1)
363|3=(1=1)
363|2=(1=1)
363|1=(1=1)
599=false
363|0=(1=1)
598=IMPACT1
63|2|9=
594=Left
63|2|8=
593=Label
63|2|7=
592=Components
63|2|6=
591=true
63|2|5=
590=14
1046|x=1
63|2|4=
63|2|3=
63|2|2=
63|2|1=
63|2|0=
993|x=999
12|x=19
993|t=998
12|t=18
12|r=20
993|n=994
12|n=13
12|k=17
993|i=996
12|i=15
993|e=995
589=false
12|e=14
993|d=997
588=IMPACTLabel1
12|d=16
584=Left
583=JDPDate
582=Drop here to add this component to the Panel
581=Components
580=true
339|x=17
579=37
578=false
577=ENTRYDATE1
757|0|9=Font:
150|String=155
757|0|8=Back to:
573=Left
130|setToAddress(String)=143
757|0|7=Tab to:
572=TextField
1046|0=Component Events
757|0|6=Status:
571=Components
757|0|5=Popup:
570=true
757|0|4=Editable:
757|0|3=Dft:
757|0|2=Cols:
757|0|1=Rows:
757|0|0=Pos:
JDPScreenLayoutColumns1|screenOrder=366
JDPScreenLayoutColumns1|screenOrderL=365
356|11|19=
356|11|18=
356|11|17=
356|11|16=
356|11|15=
569=15
356|11|14=
568=false
356|11|13=
567=CALLID1
356|11|12=
356|11|11=
356|11|10=
563=Right
562=Panel
561=Drop here to add this component to the Panel
966|9|19=
560=Components
966|9|18=
966|9|17=
966|9|16=
966|9|15=
966|9|14=
966|9|13=
966|9|12=
966|9|11=
966|9|10=
339|9=Yes
339|8=Yes
339|7=Yes
339|6=Yes
339|5=Yes
339|4=Yes
339|3=Yes
339|2=Yes
339|1=Yes
339|0=Yes
559=true
558=24
557=true
556=CALLIDLine1
421|2|7=
552=Left
421|2|6=
551=Label
421|2|5=java.lang.String
550=Components
969|x=17
421|2|4=java.lang.String
390|0|9=BColor:
390|0|8=FColor:
390|0|7=Size:
390|0|6=Style:
390|0|5=Font:
390|0|4=Back to:
390|0|3=Tab to:
390|0|2=Status:
390|0|1=Popup:
390|0|0=Pos:
257|x=1
549=true
548=14
547=false
546=CALLIDLabel1
357|2|19=
357|2|18=
542=Right
357|2|17=
541=TextField
357|2|16=
540=Components
357|2|15=
357|2|14=
357|2|13=
357|2|12=
356|13|9=
357|2|11=
356|13|8=
357|2|10=
356|13|7=
356|13|6=
356|13|5=
356|13|4=
356|13|3=
356|13|2=
356|13|1=
356|13|0=
969|9=
969|8=
539=true
969|7=
698|0|19=
538=15
969|6=
698|0|18=
537=false
969|5=
698|0|17=
536=PROBSUMM1
969|4=
698|0|16=
969|3=
698|0|15=
969|2=
698|0|14=
969|1=
698|0|13=
532=Left
969|0=
698|0|12=
531=Label
698|0|11=
530=Components
698|0|10=
257|0=EMail1.setMessage(createEmailText());\r\n
529=true
528=14
527=false
526=PROBSUMMLabel1
42|1|9=Black
42|1|8=11
522=Right
42|1|7=Plain
521=TextField
42|1|6=Helvetica
520=Components
42|1|5=
63|1|11=
42|1|4=
63|1|10=
42|1|3=
42|1|2=
42|1|1=BorderLayout
42|1|0=Center
747|0|10=BColor:
JDPChoiceLayoutColumns1|valuesFrom=355
357|16|9=
175|x=1
357|16|8=
357|16|7=
519=true
357|16|6=
518=15
357|16|5=
517=false
357|16|4=
516=ITEMAFFECT1
357|16|3=
357|16|2=
357|16|1=
967|11|9=
357|16|0=
967|11|8=
512=Left
967|11|7=
511=Label
967|11|6=
510=Components
967|11|5=
967|11|4=
967|11|3=
967|11|2==
967|11|1=<
967|11|0=>
509=true
508=14
507=false
506=ITEMAFFECTLabel1
502=Right
501=TextField
500=Components
JDPSelectDSNSTATUS1|usernameChoice=695
595|x=1
175|0=getText()
77|Columns1updateRow=83
380|PROBTYPE1=495
357|11|19=
357|11|18=
357|11|17=
357|11|16=
357|11|15=
357|11|14=
357|11|13=
357|11|12=
357|11|11=
357|11|10=
400|y=11
400|x=3
400|1|9=Black
400|1|8=11
400|1|7=Bold
400|1|6=Helvetica
400|1|5=
400|1|4=
400|1|3=
400|1|2=
400|1|1=Last / First / ID:
400|1|0=Left
JDPSelectTableResultList1|tables=838
JDPListLayoutResultList1|mainBranchText=851
JDPListLayoutResultList1|mainBranchIcon=852
483|0|9=Style:
483|0|8=Font:
483|0|7=Back to:
483|0|6=Tab to:
483|0|5=Status:
483|0|4=Popup:
483|0|3=Editable:
483|0|2=Dft:
483|0|1=Cols:
483|0|0=Pos:
186|v=1
186|n=187
186|i=189
703|x=1
186|e=188
186|d=190
186|a=213
JDPSelectDSNResultList1|timeOut=836
JDPScreenLayoutColumns1|panelPos=368
757|0|13=BColor:
757|0|12=FColor:
757|0|11=Size:
757|0|10=Style:
623|0|19=
623|0|18=
623|0|17=
623|0|16=
623|0|15=
623|0|14=
623|0|13=
623|0|12=
623|0|11=
623|0|10=
703|0=
411|y=11
411|x=3
342|16=White
342|15=White
342|14=White
342|13=White
342|12=White
342|11=White
342|10=White
621|x=1
380|ITEMAFFECT1=515
463|0|10=BColor:
363|16=(1=1)
363|15=(1=1)
957|0|0=CALLID
363|14=(1=1)
699|x=1
363|13=(1=1)
363|12=(1=1)
966|1|19=
363|11=(1=1)
966|1|18=
363|10=(1=1)
966|1|17=
966|1|16=
966|1|15=
966|1|14=
966|1|13=
966|1|12=
966|1|11=
966|1|10=
JDPSelectDSNIMPACT1|sourcetype=614
JDPChoiceLayoutSTATUS1|columnDataType=702
504|y=13
504|x=3
356|5|19=
356|5|18=
356|5|17=
356|5|16=
621|0=Fields entered here
356|5|15=
356|5|14=
725|1|9=Helvetica
356|5|13=
725|1|8=STATUS1
356|5|12=
725|1|7=PROBDETAIL1
356|5|11=
725|1|6=
356|5|10=
725|1|5=Finlsolutn
725|1|4=true
725|1|3=FINLSOLUTN
725|1|2=60
974|ACTION_EVENT=979
725|1|1=6
725|1|0=Right
714|x=1
699|0=
967|3|9=
967|3|8=
967|3|7=
967|3|6=
967|3|5=
967|3|4=
967|3|3=
967|3|2=
967|3|1=like
967|3|0=like
924|x=1
356|3|9=
356|3|8=
356|3|7=
356|3|6=
356|3|5=
356|3|4=
356|3|3=
356|3|2=
356|3|1=
212|x=1
356|3|0=
JDPSelectDSNColumns1|dataSources=310
JDPSelectDSNColumns1|datasourceC=316
JDPChoiceLayoutSearchPanel1|tableWhereClause=973
1012|v=1
422|x=430
1012|t=1019
422|t=428
422|r=431
1012|n=1013
955|1|9=IMPACT
1012|m=1018
955|1|8=PROBSUMM
422|p=429
955|1|7=POSSOLUTN
1012|k=1017
955|1|6=ITEMAFFECT
422|n=423
955|1|5=PROBTYPE
1012|i=1015
970|16=
955|1|4=EMAIL
970|15=
955|1|3=PHONE
422|k=427
970|14=
955|1|2=EMPID
970|13=
955|1|1=FIRSTNAME
422|i=425
1012|e=1014
970|12=
955|1|0=LASTNAME
1012|d=1016
970|11=
970|10=
924|0=Component Events
422|e=424
1012|a=1033
422|d=426
767|0|10=BColor:
212|0=user.cust
JDPScreenSettingsColumns1|includeInUpdateSql=335
366|6|9=-2
366|6|8=-2
366|6|7=-2
366|6|6=-2
366|6|5=-2
366|6|4=-2
366|6|3=-2
366|6|2=14
366|6|1=14
366|6|0=13
91|v=1
130|v=6
515|x=523
130|t=135
515|t=521
91|n=92
515|r=524
130|n=131
515|p=522
91|i=94
515|n=516
130|i=133
515|k=520
91|e=93
91|d=95
515|i=518
130|e=132
91|a=118
130|d=134
515|e=517
515|d=519
130|a=295
340|x=17
725|y=14
725|x=3
842|1|16=FINLSOLUTN
366|5|29=-2
842|1|15=ENTRYDATE
366|5|28=-2
842|1|14=STATUS
366|5|27=-2
842|1|13=ASSIGNEDTO
366|5|26=-2
842|1|12=WORKLOG
366|5|25=-2
842|1|11=CALLID
366|5|24=-2
842|1|10=PROBDETAIL
366|5|23=-2
935|y=1
366|5|22=-2
935|x=3
366|5|21=-2
366|5|20=-2
366|5|19=-2
366|5|18=-2
340|9=Black
366|5|17=-2
340|8=Black
366|5|16=-2
340|7=Black
366|5|15=-2
340|6=Black
366|5|14=-2
340|5=Black
366|5|13=-2
340|4=Black
366|5|12=-2
340|3=Black
366|5|11=-2
340|2=Black
366|5|10=-2
340|1=Black
340|0=Black
970|x=17
813|ComponentEvents=865
357|7|9=
357|7|8=
357|7|7=
357|7|6=
357|7|5=
357|7|4=
357|7|3=
357|7|2=
357|7|1=
357|7|0=
970|9=
970|8=
970|7=
970|6=
970|5=
970|4=
970|3=
970|2=
330|0|9=IMPACT
970|1=
330|0|8=PROBSUMM
970|0=
330|0|7=POSSOLUTN
330|0|6=ITEMAFFECT
330|0|5=PROBTYPE
330|0|4=EMAIL
330|0|3=PHONE
330|0|2=EMPID
330|0|1=FIRSTNAME
330|0|0=LASTNAME
797|2|8=
777|0|13=BColor:
797|2|7=
777|0|12=FColor:
797|2|6=java.lang.String
736|x=1
777|0|11=Size:
797|2|5=java.lang.String
777|0|10=Style:
31|0|10=BColor:
336|16=Finlsolutn
336|15=Entrydate
336|14=Status
336|13=Assignedto
336|12=Worklog
336|11=Callid
309|0|9=FColor:
336|10=Probdetail
309|0|8=Size:
309|0|7=Style:
309|0|6=Font:
309|0|5=Back to:
309|0|4=Tab to:
309|0|3=Status:
309|0|2=Popup:
309|0|1=Layout:
309|0|0=Pos:
823|2|0=
966|8|9=
966|8|8=
966|8|7=
966|8|6=
966|8|5=
966|8|4=
966|8|3=
1034|x=1
966|8|2=
966|8|1=Contains
966|8|0=Begins with
967|7|19=
967|7|18=
967|7|17=
967|7|16=
967|7|15=
967|7|14=
967|7|13=
967|7|12=
967|7|11=
967|7|10=
117|x=1
681|2|4=
681|2|3=
681|2|2=java.lang.String
681|2|1=java.lang.String
1034|0=String
870|Columns1=878
117|0=ResultList1
362|x=17
747|y=11
747|x=3
964|16=true
964|15=true
964|14=true
964|13=true
964|12=true
964|11=false
964|10=true
362|9=
362|8=
362|7=
362|6=
362|5=
362|4=
362|3=
362|2=
362|1=
499=true
362|0=
498=15
497=false
496=PROBTYPE1
63|1|9=
63|1|8=
63|1|7=Email
492=Left
63|1|6=Send Email Status Report
491=Label
63|1|5=Save
490=Components
1045|x=1
63|1|4=Apply Changes
63|1|3=2
63|1|2=Horizontal
63|1|1=Yes
63|1|0=South
11|y=2
11|x=3
JDPSelectDSNIMPACT1|userid=616
489=true
488=14
487=false
486=PROBTYPELabel1
481=Left
480=TextField
544|2|7=
544|2|6=
544|2|5=java.lang.String
544|2|4=java.lang.String
338|x=17
479=Components
478=true
477=15
476=false
475=EMAIL1
1045|0=ACTION_EVENT
471=Left
470=TextField
163|v=1
163|t=168
163|n=164
469=Components
163|i=166
468=true
467=15
466=false
465=PHONE1
163|e=165
163|d=167
461=Right
163|a=175
460=Panel
758|x=766
338|9=3
338|8=3
758|t=764
338|7=6
338|6=3
758|r=767
338|5=3
338|4=3
758|p=765
338|3=3
338|2=3
758|n=759
338|1=3
338|0=3
758|k=763
758|i=761
JDPScreenSettingsColumns1|statusBarText=337
758|e=760
459=Drop here to add this component to the Panel
758|d=762
458=Components
457=true
456=24
455=true
421|1|9=Plain
454=PHONELine1
421|1|8=Helvetica
421|1|7=WORKLOG1
421|1|6=FIRSTNAME1
54|ComponentEvents=64
421|1|5=
450=Left
968|x=17
421|1|4=Last Name
421|1|3=true
421|1|2=LASTNAME
421|1|1=15
421|1|0=Left
554|1|10=LightGray
449=Label
448=Components
447=true
446=14
640|0|10=BColor:
445=false
444=PHONELabel1
356|12|9=
356|12|8=
356|12|7=
356|12|6=
356|12|5=
356|12|4=
356|12|3=
356|12|2=
356|12|1=
356|12|0=
JDPSelectDSNColumns1|datasource=311
968|9=
968|8=
439=Left
968|7=
438=TextField
968|6=
437=Components
968|5=
436=true
968|4=
435=15
968|3=
434=false
968|2=
433=EMPID1
968|1=
968|0=
JDPSelectColumnsResultList1|columns=844
429=Left
428=TextField
427=Components
426=true
425=15
424=false
42|0|9=FColor:
423=FIRSTNAME1
42|0|8=Size:
349|x=17
42|0|7=Style:
42|0|6=Font:
42|0|5=Back to:
42|0|4=Tab to:
42|0|3=Status:
42|0|2=Popup:
42|0|1=Layout:
42|0|0=Pos:
357|15|9=
357|15|8=
357|15|7=
419=Left
357|15|6=
418=TextField
357|15|5=
417=Components
357|15|4=
416=true
357|15|3=
415=15
357|15|2=
414=false
357|15|1=
967|10|9=
413=LASTNAME1
357|15|0=
967|10|8=
967|10|7=
356|12|19=
967|10|6=
356|12|18=
967|10|5=
356|12|17=
967|10|4=
356|12|16=
967|10|3=
356|12|15=
967|10|2=
356|12|14=
967|10|1=like
356|12|13=
967|10|0=like
356|12|12=
356|12|11=
356|12|10=
379|2|9=
379|2|8=
379|2|7=
379|2|6=
379|2|5=
379|2|4=
379|2|3=
349|9=Impact
379|2|2=
349|8=Probsumm
379|2|1=
349|7=Possolutn
349|6=Itemaffect
409=Right
349|5=Probtype
408=Panel
349|4=Email
407=Drop here to add this component to the Panel
349|3=Phone
406=Components
349|2=Empid
405=true
349|1=First Name
404=24
349|0=Last Name
403=true
402=LASTNAMELine1
979|v=1
979|t=986
979|n=980
979|m=985
979|k=984
979|i=982
979|e=981
979|d=983
JDPSelectTableResultList1|stables=839
979|a=1044
357|3|19=
357|3|18=
357|3|17=
357|3|16=
357|3|15=
357|3|14=
357|3|13=
357|3|12=
357|3|11=
357|3|10=
400|0|9=FColor:
400|0|8=Size:
400|0|7=Style:
400|0|6=Font:
400|0|5=Back to:
400|0|4=Tab to:
400|0|3=Status:
400|0|2=Popup:
400|0|1=Label:
400|0|0=Pos:
JDPSelectDSNIMPACT1|timeOut=619
514|1|9=Black
514|1|8=11
514|1|7=Bold
514|1|6=Helvetica
514|1|5=
514|1|4=
514|1|3=
514|1|2=
514|1|1=Item Affected:
514|1|0=Left
63|2|11=
63|2|10=
897|v=1
897|t=904
747|1|10=LightGray
897|n=898
897|m=903
897|k=902
897|i=900
897|e=899
897|d=901
897|a=918
185|x=1
702|x=1
855|0|0=CALLID
185|0=if (user.cust.getEmailaddr().equals("")) {\n\tEMail1.setReturnAddress("support");\r\n} else {\n\tEMail1.setReturnAddress(user.cust.getEmailaddr());\r\n}\r\n
357|12|19=
357|12|18=
702|0=
357|12|17=
357|12|16=
357|12|15=
357|12|14=
357|12|13=
357|12|12=
357|12|11=
1000|x=1006
357|12|10=
1000|w=1
410|x=1
1000|t=1005
1000|n=1001
1000|i=1003
1000|e=1002
1000|d=1004
1000|b=1035
JDPListLayoutResultList1|treeMinWidth=856
698|y=20
698|x=1
328|1|16=FINLSOLUTN
328|1|15=ENTRYDATE
328|1|14=STATUS
328|1|13=ASSIGNEDTO
328|1|12=WORKLOG
328|1|11=CALLID
328|1|10=PROBDETAIL
503|x=1
JDPSelectDSNSearchPanel1|password=944
725|0|9=Font:
725|0|8=Back to:
725|0|7=Tab to:
725|0|6=Status:
725|0|5=Popup:
725|0|4=Editable:
JDPSelectDSNSearchPanel1|sourcetype=943
725|0|3=Dft:
725|0|2=Cols:
725|0|1=Rows:
725|0|0=Pos:
JDPSelectDSNIMPACT1|maxRows=618
967|2|9=
967|2|8=
967|2|7=
967|2|6=
967|2|5=
967|2|4=
967|2|3=
967|2|2=
967|2|1=like
967|2|0=like
923|x=1
356|2|9=
757|1|13=LightGray
356|2|8=
757|1|12=Black
356|2|7=
757|1|11=11
356|2|6=
757|1|10=Plain
356|2|5=
356|2|4=
356|2|3=
356|2|2=
356|2|1=
211|x=1
356|2|0=
235|getText()=241
421|y=13
421|x=3
343|16=
343|15=
343|14=
343|13=
343|12=
923|0=ACTION_EVENT
343|11=
343|10=
631|x=639
631|t=637
463|1|10=LightGray
631|r=640
631|p=638
631|n=632
211|0=getEmailaddr()
631|k=636
631|i=634
966|2|19=
631|e=633
966|2|18=
631|d=635
966|2|17=
966|2|16=
966|2|15=
966|2|14=
966|2|13=
966|2|12=
966|2|11=
366|5|9=-2
966|2|10=
366|5|8=-2
JDPSelectDSNColumns1|maxRows=321
366|5|7=-2
366|5|6=-2
366|5|5=-2
366|5|4=-2
366|5|3=9
366|5|2=9
366|5|1=15
366|5|0=11
90|x=1
514|y=11
514|x=3
356|6|19=
356|6|18=
356|6|17=
356|6|16=
356|6|15=
356|6|14=
356|6|13=
356|6|12=
356|6|11=
356|6|10=
724|x=1
JDPChoiceLayoutSTATUS1|textChoiceValue=697
380|FINLSOLUTNLabel1=706
934|x=1
966|16|9=
90|0=Columns1updateRow(ResultList1.getSelectedKey());\r\n
JDPSelectDSNIMPACT1|connectstring=617
966|16|8=
966|16|7=
966|16|6=
966|16|5=
966|16|4=
966|16|3=
966|16|2=
966|16|1=Contains
966|16|0=Begins with
473|0|12=BColor:
473|0|11=FColor:
473|0|10=Size:
222|v=1
953|1|9=IMPACT
953|1|8=PROBSUMM
953|1|7=POSSOLUTN
953|1|6=ITEMAFFECT
222|n=223
953|1|5=PROBTYPE
953|1|4=EMAIL
953|1|3=PHONE
953|1|2=EMPID
953|1|1=FIRSTNAME
222|i=225
953|1|0=LASTNAME
222|e=224
222|d=226
JDPChoiceLayoutIMPACT1|textChoiceSql=628
222|a=249
432|x=440
432|t=438
432|r=441
432|p=439
432|n=433
971|16=
971|15=
432|k=437
971|14=
971|13=
432|i=435
971|12=
971|11=
971|10=
934|0=SearchPanel1Main|R|\t//\r\n\t//  Create and load the Search Panel\r\n\t//\r\n\tpublic void SearchPanel1Main() {\r\n\r\n\t\tString[] SearchPanel1cf = new String[5];\r\n\t\tString[] SearchPanel1acf = new String[5];\r\n\t\tVector SearchPanel1mu = new Vector();\r\n\t\tVector SearchPanel1amu = new Vector();\r\n\t\tSearchPanel1cf[0] = "Last Name";\r\n\t\tSearchPanel1acf[0] = "LASTNAME";\r\n\t\tSearchPanel1cf[1] = "First Name";\r\n\t\tSearchPanel1acf[1] = "FIRSTNAME";\r\n\t\tSearchPanel1cf[2] = "Employee ID";\r\n\t\tSearchPanel1acf[2] = "EMPID";\r\n\t\tSearchPanel1cf[3] = "Call ID";\r\n\t\tSearchPanel1acf[3] = "CALLID";\r\n\t\tSearchPanel1cf[4] = "Entry Date";\r\n\t\tSearchPanel1acf[4] = "ENTRYDATE";\r\n\t\tSearchPanel1mu.addElement(new Vector());\r\n\t\tSearchPanel1amu.addElement(new Vector());\r\n\t\tSearchPanel1mu.addElement(new Vector());\r\n\t\tSearchPanel1amu.addElement(new Vector());\r\n\t\tSearchPanel1mu.addElement(new Vector());\r\n\t\tSearchPanel1amu.addElement(new Vector());\r\n\t\tSearchPanel1mu.addElement(new Vector());\r\n\t\tSearchPanel1amu.addElement(new Vector());\r\n\t\tSearchPanel1mu.addElement(new Vector());\r\n\t\tSearchPanel1amu.addElement(new Vector());\r\n\t\t((Vector)SearchPanel1mu.elementAt(0)).addElement("Begins with");\r\n\t\t((Vector)SearchPanel1amu.elementAt(0)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(0)).addElement("Contains");\r\n\t\t((Vector)SearchPanel1amu.elementAt(0)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(1)).addElement("Begins with");\r\n\t\t((Vector)SearchPanel1amu.elementAt(1)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(1)).addElement("Contains");\r\n\t\t((Vector)SearchPanel1amu.elementAt(1)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(2)).addElement("Begins with");\r\n\t\t((Vector)SearchPanel1amu.elementAt(2)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(2)).addElement("Contains");\r\n\t\t((Vector)SearchPanel1amu.elementAt(2)).addElement("like");\r\n\t\t((Vector)SearchPanel1mu.elementAt(3)).addElement("Greater than");\r\n\t\t((Vector)SearchPanel1amu.elementAt(3)).addElement(">");\r\n\t\t((Vector)SearchPanel1mu.elementAt(3)).addElement("Less than");\r\n\t\t((Vector)SearchPanel1amu.elementAt(3)).addElement("<");\r\n\t\t((Vector)SearchPanel1mu.elementAt(3)).addElement("Equal to");\r\n\t\t((Vector)SearchPanel1amu.elementAt(3)).addElement("=");\r\n\t\t((Vector)SearchPanel1mu.elementAt(4)).addElement("Equal to");\r\n\t\t((Vector)SearchPanel1amu.elementAt(4)).addElement("=");\r\n\t\t((Vector)SearchPanel1mu.elementAt(4)).addElement("Greater than");\r\n\t\t((Vector)SearchPanel1amu.elementAt(4)).addElement(">");\r\n\t\t((Vector)SearchPanel1mu.elementAt(4)).addElement("Less than");\r\n\t\t((Vector)SearchPanel1amu.elementAt(4)).addElement("<");\r\n\t\tint[] SearchPanel1cl = new int[5];\r\n\t\tboolean[] SearchPanel1cis = new boolean[5];\r\n\t\tSearchPanel1cl[0] = 19;\r\n\t\tSearchPanel1cis[0] = true;\r\n\t\tSearchPanel1cl[1] = 19;\r\n\t\tSearchPanel1cis[1] = true;\r\n\t\tSearchPanel1cl[2] = 54;\r\n\t\tSearchPanel1cis[2] = true;\r\n\t\tSearchPanel1cl[3] = 8;\r\n\t\tSearchPanel1cis[3] = false;\r\n\t\tSearchPanel1cl[4] = 21;\r\n\t\tSearchPanel1cis[4] = true;\r\n\t\tSearchPanel1 = new JDPWhereClause(user, targetPanel, "", true, "", SearchPanel1cf, SearchPanel1acf, SearchPanel1mu, SearchPanel1amu, null, null, SearchPanel1cl, SearchPanel1cis, "FROM JDPHelpDesk WHERE (1=1)");\r\n\t\tSearchPanel1.setDSNType("ACCESS");\r\n\t\tSearchPanel1.setDataType(0,12);\r\n\t\tSearchPanel1.setDataType(1,12);\r\n\t\tSearchPanel1.setDataType(2,1);\r\n\t\tSearchPanel1.setDataType(3,4);\r\n\t\tSearchPanel1.setDataType(4,11);\r\n\t}\r\n\r\n
432|e=434
432|d=436
251|MethodParameters=258
JDPSelectColumnsSearchPanel1|keysUpdateItems=955
767|1|10=LightGray
328|1|9=IMPACT
328|1|8=PROBSUMM
328|1|7=POSSOLUTN
328|1|6=ITEMAFFECT
328|1|5=PROBTYPE
328|1|4=EMAIL
357|6|9=
328|1|3=PHONE
357|6|8=
328|1|2=EMPID
357|6|7=
328|1|1=FIRSTNAME
357|6|6=
328|1|0=LASTNAME
357|6|5=
357|6|4=
357|6|3=
357|6|2=
357|6|1=
357|6|0=
JDPChoiceLayoutColumns1|tableWhereClause=363
525|x=533
JDPScreenSettingsColumns1|uncheckedValue=348
525|t=531
JDPSelectColumnsResultList1|keys=845
525|r=534
525|p=532
525|n=526
525|k=530
525|i=528
525|e=527
525|d=529
797|1|9=Helvetica
350|x=17
797|1|8=POSSOLUTN1
797|1|7=LASTNAME1
797|1|6=
797|1|5=Worklog
797|1|4=true
797|1|3=WORKLOG
797|1|2=60
797|1|1=6
797|1|0=Right
411|0|10=BColor:
366|6|29=-2
366|6|28=-2
366|6|27=-2
366|6|26=-2
366|6|25=-2
366|6|24=-2
366|6|23=-2
366|6|22=-2
JDPScreenSettingsColumns1|fieldTextColor=341
JDPScreenSettingsColumns1|fieldBackColor=342
366|6|21=-2
366|6|20=-2
823|1|0=Center
1|EMail1=12
366|6|19=-2
366|6|18=-2
350|9=IMPACT1
366|6|17=-2
350|8=PROBSUMM1
366|6|16=-2
350|7=POSSOLUTN1
366|6|15=-2
350|6=ITEMAFFECT1
366|6|14=-2
350|5=PROBTYPE1
366|6|13=-2
350|4=EMAIL1
366|6|12=-2
350|3=PHONE1
366|6|11=-2
350|2=EMPID1
366|6|10=-2
350|1=FIRSTNAME1
350|0=LASTNAME1
966|7|9=
966|7|8=
966|7|7=
966|7|6=
966|7|5=
966|7|4=
966|7|3=
1033|x=1
966|7|2=
966|7|1=Contains
966|7|0=Begins with
443|x=451
443|t=449
443|r=452
222|String=227
443|p=450
443|n=444
443|k=448
443|i=446
JDPScreenSettingsColumns1|actualCompName=350
443|e=445
443|d=447
77|v=1
116|x=1
77|t=82
43|JDPButtons1=54
77|n=78
77|i=80
77|e=79
77|d=81
483|0|12=BColor:
483|0|11=FColor:
483|0|10=Size:
77|a=120
681|1|9=LightGray
681|1|8=Black
681|1|7=11
681|1|6=Plain
681|1|5=Helvetica
681|1|4=ASSIGNEDTO1
JDPSelectColumnsColumns1|columns=330
681|1|3=FINLSOLUTN1
681|1|2=
681|1|1=Status
681|1|0=Left
JDPSelectDSNResultList1|userid=833
JDPChoiceLayoutSTATUS1|tableList=699
1033|0=SearchPanel1
116|0=getSelectedKey()
JDPSelectDSNSearchPanel1|jdbcdriver=938
361|x=17
777|1|13=LightGray
777|1|12=Black
746|x=1
777|1|11=11
777|1|10=Plain
JDPSelectDSNSearchPanel1|jdbcsuffix=940
JDPSelectDSNSearchPanel1|jdbcprefix=939
JDPSelectDSNSearchPanel1|jdbcdirect=941
31|1|10=LightGray
309|0|12=Layout:
309|0|11=Pos:
309|0|10=BColor:
337|16=
337|15=
337|14=
337|13=
337|12=
715|0|10=BColor:
337|11=
337|10=
358|16=
358|15=
358|14=
358|13=
358|12=
358|11=
358|10=
629|x=1
361|9=
361|8=
361|7=
361|6=
361|5=
361|4=
361|3=
361|2=
361|1=
JDPSelectDSNSearchPanel1|datasourceC=942
JDPSelectDSNSearchPanel1|datasource=937
JDPSelectDSNSearchPanel1|dataSources=936
361|0=
398=Left
397=Label
396=Components
395=true
394=14
63|0|9=Status0:
393=false
63|0|8=Popup0:
392=LASTNAMELabel1
63|0|7=Icon#1:
63|0|6=Btn#1:
63|0|5=Icon#0:
1044|x=1
63|0|4=Btn#0:
63|0|3=# Btns:
63|0|2=Align:
63|0|1=Labels:
63|0|0=Pos:
967|8|19=
10|x=2
967|8|18=
967|8|17=
967|8|16=
967|8|15=
987|loadList()=1036
967|8|14=
967|8|13=
967|8|12=
967|8|11=
967|8|10=
388=Center
387=JDPScrollPanel
386=Drop here to add this component to the Panel
385=Components
384=true
383=24
382=true
641|STATUSLabel1=662
381=ScrollPanel1
544|1|9=Plain
544|1|8=Helvetica
544|1|7=ITEMAFFECT1
629|0=(1=1)
544|1|6=CALLID1
544|1|5=
544|1|4=Probsumm
544|1|3=true
787|0|10=BColor:
544|1|2=PROBSUMM
544|1|1=50
544|1|0=Right
337|x=17
377=Center
376=JDPTabSelectPanel
375=Drop here to add this component to the Panel
374=Components
JDPSelectDSNResultList1|usernameChoice=837
373=true
372=25
1044|0=ResultList1
371=true
370=TabPanel1
10|1=InitComponents|L|\t//\r\n\t//  Initialise other components by calling their methods\r\n\t//\r\n\tpublic void InitComponents() {\n\n\t\t\n\n\t}\n
10|0=InitClass|L|//--------------------------------------------------------------------\r\n//                                                                    \r\n//  Module:       RequestDetail1                                       \r\n//  Description:  RequestDetail1\r\n//                                                                    \r\n//--------------------------------------------------------------------\r\n\r\nimport java.awt.*;\r\nimport java.awt.event.*;\r\nimport java.applet.*;\r\nimport java.util.*;\r\nimport java.io.*;\r\nimport java.net.*;\r\n\r\n\r\npublic class RequestDetail1 extends JDPClassLayout <Listeners> {\r\n\r\n\tJDPUser user;\r\n\tJDPJagg jaggSQL;\r\n\tJDPPopupMessage popuppanel;\r\n\tJDPMaskEdit JDPMaskEditMain;\r\n\tString moduleParameter;\r\n\t//\r\n\t//  Declare screen components\r\n\t//\r\n\tPanel Main;\r\n\tJDPEmailSender EMail1;\r\n\tJDPChiselFramePanel ChiselPanel1;\r\n\tPanel Panel3;\r\n\tPanel Panel1;\r\n\tJDPButtons JDPButtons1;\r\n\tPanel Columns1;\r\n\tJDPTabSelectPanel TabPanel1;\r\n\tJDPScrollPanel ScrollPanel1;\r\n\tLabel LASTNAMELabel1;\r\n\tPanel LASTNAMELine1;\r\n\tTextField LASTNAME1;\r\n\tTextField FIRSTNAME1;\r\n\tTextField EMPID1;\r\n\tLabel PHONELabel1;\r\n\tPanel PHONELine1;\r\n\tTextField PHONE1;\r\n\tTextField EMAIL1;\r\n\tLabel PROBTYPELabel1;\r\n\tTextField PROBTYPE1;\r\n\tLabel ITEMAFFECTLabel1;\r\n\tTextField ITEMAFFECT1;\r\n\tLabel PROBSUMMLabel1;\r\n\tTextField PROBSUMM1;\r\n\tLabel CALLIDLabel1;\r\n\tPanel CALLIDLine1;\r\n\tTextField CALLID1;\r\n\tJDPDate ENTRYDATE1;\r\n\tLabel IMPACTLabel1;\r\n\tJDPChoice IMPACT1;\r\n\tVector valueIMPACT1;\r\n\tLabel ASSIGNEDTOLabel1;\r\n\tPanel ASSIGNEDTOLine1;\r\n\tTextField ASSIGNEDTO1;\r\n\tLabel STATUSLabel1;\r\n\tJDPChoice STATUS1;\r\n\tVector valueSTATUS1;\r\n\tLabel FINLSOLUTNLabel1;\r\n\tTextArea FINLSOLUTN1;\r\n\tJDPScrollPanel ScrollPanel2;\r\n\tLabel PROBDETAILLabel1;\r\n\tTextArea PROBDETAIL1;\r\n\tLabel POSSOLUTNLabel1;\r\n\tTextArea POSSOLUTN1;\r\n\tLabel WORKLOGLabel1;\r\n\tTextArea WORKLOG1;\r\n\tPanel Panel2;\r\n\tJDPSearchResults ResultList1;\r\n\tJDPWhereClause SearchPanel1;\r\n\r\n\tpublic void InitClass(JDPUser user, Panel targetPanel, String moduleParameter) {\r\n\r\n\t\tthis.user = user;\r\n\t\tthis.moduleParameter = moduleParameter;\r\n\t\t//\r\n\t\t//  Set JAGG settings for this class\r\n\t\t//\r\n\t\tjaggSQL = new JDPJagg(user.jaggPath);\r\n\r\n\t\tsetLayout(new BorderLayout());\r\n\t\tpopuppanel = new JDPPopupMessage(user,this);\r\n\t\tadd(popuppanel);\r\n\t\tJDPMaskEditMain = new JDPMaskEdit();\r\n\r\n\t\tMain = new Panel();\r\n\t\tEMail1 = new JDPEmailSender(user);\r\n\t\tChiselPanel1 = new JDPChiselFramePanel(user, "Support Request Detail");\r\n\t\tPanel3 = new Panel();\r\n\t\tPanel1 = new Panel();\r\n\t\tString[] JDPButtons1btns = {"Apply Changes","Send Email Status Report"};\r\n\t\tint[] JDPButtons1icns = {JDPButton.getIconValue("Save"),JDPButton.getIconValue("Email")};\r\n\t\tJDPButtons1 = new JDPButtons(user, JDPButtons1btns, JDPButtons1icns, JDPButtons.getAlignmentValue("Horizontal"));\r\n\t\tColumns1 = new Panel();\r\n\t\tString[] TabPanel1t = new String[2];\r\n\t\tPanel[] TabPanel1p = new Panel[2];\r\n\t\tTabPanel1p[0] = new Panel();\r\n\t\tTabPanel1p[0].setLayout(new BorderLayout());\r\n\t\tTabPanel1t[0] = "Employee Detail";\r\n\t\tTabPanel1p[1] = new Panel();\r\n\t\tTabPanel1p[1].setLayout(new BorderLayout());\r\n\t\tTabPanel1t[1] = "Problem Detail";\r\n\t\tTabPanel1 = new JDPTabSelectPanel(user, TabPanel1t, TabPanel1p, "North");\r\n\t\tScrollPanel1 = new JDPScrollPanel();\r\n\t\tLASTNAMELabel1 = new Label("Last / First / ID:", Label.LEFT);\r\n\t\tLASTNAMELine1 = new Panel();\r\n\t\tLASTNAME1 = new TextField("LASTNAME", 15);\r\n\t\tFIRSTNAME1 = new TextField("FIRSTNAME", 15);\r\n\t\tEMPID1 = new TextField("EMPID", 15);\r\n\t\tPHONELabel1 = new Label("Phone / Email:", Label.LEFT);\r\n\t\tPHONELine1 = new Panel();\r\n\t\tPHONE1 = new TextField("PHONE", 13);\r\n\t\tEMAIL1 = new TextField("EMAIL", 35);\r\n\t\tPROBTYPELabel1 = new Label("Problem Type:", Label.LEFT);\r\n\t\tPROBTYPE1 = new TextField("PROBTYPE", 10);\r\n\t\tITEMAFFECTLabel1 = new Label("Item Affected:", Label.LEFT);\r\n\t\tITEMAFFECT1 = new TextField("ITEMAFFECT", 50);\r\n\t\tPROBSUMMLabel1 = new Label("Problem Summary:", Label.LEFT);\r\n\t\tPROBSUMM1 = new TextField("PROBSUMM", 50);\r\n\t\tCALLIDLabel1 = new Label("Call ID / Date:", Label.LEFT);\r\n\t\tCALLIDLine1 = new Panel();\r\n\t\tCALLID1 = new TextField("CALLID", 10);\r\n\t\tENTRYDATE1 = new JDPDate(user,"", 19);\r\n\t\tIMPACTLabel1 = new Label("Impact:", Label.LEFT);\r\n\t\tIMPACT1 = new JDPChoice();\r\n\t\tASSIGNEDTOLabel1 = new Label("Assigned To:", Label.LEFT);\r\n\t\tASSIGNEDTOLine1 = new Panel();\r\n\t\tASSIGNEDTO1 = new TextField("ASSIGNEDTO", 15);\r\n\t\tSTATUSLabel1 = new Label("Status:", Label.LEFT);\r\n\t\tSTATUS1 = new JDPChoice();\r\n\t\tFINLSOLUTNLabel1 = new Label("Final Solution:", Label.LEFT);\r\n\t\tFINLSOLUTN1 = new TextArea("FINLSOLUTN", 6,60);\r\n\t\tScrollPanel2 = new JDPScrollPanel();\r\n\t\tPROBDETAILLabel1 = new Label("Problem Detail:", Label.LEFT);\r\n\t\tPROBDETAIL1 = new TextArea("PROBDETAIL", 6,60);\r\n\t\tPOSSOLUTNLabel1 = new Label("Possible Solution:", Label.LEFT);\r\n\t\tPOSSOLUTN1 = new TextArea("POSSOLUTN", 6,60);\r\n\t\tWORKLOGLabel1 = new Label("Work Log:", Label.LEFT);\r\n\t\tWORKLOG1 = new TextArea("WORKLOG", 6,60);\r\n\t\tPanel2 = new Panel();\r\n\t\tResultList1Main();\r\n\t\tSearchPanel1Main();\r\n\r\n\t\tMain.setLayout(new BorderLayout());\r\n\t\tadd("Center", Main);\r\n\t\tMain.add("Center", ChiselPanel1);\r\n\t\tChiselPanel1.add("Center", Panel3);\r\n\t\tPanel3.setLayout(new BorderLayout());\r\n\t\tPanel3.add("Center", Panel1);\r\n\t\tPanel1.setLayout(new BorderLayout());\r\n\t\tPanel1.add("South", JDPButtons1);\r\n\t\tPanel1.add("Center", Columns1);\r\n\t\tColumns1.setLayout(new BorderLayout());\r\n\t\tColumns1Main();\r\n\t\tColumns1.add("Center", TabPanel1);\r\n\t\tTabPanel1p[0].add("Center", ScrollPanel1);\r\n\t\tScrollPanel1.add("Left", LASTNAMELabel1);\r\n\t\tScrollPanel1.add("Right", LASTNAMELine1);\r\n\t\tLASTNAMELine1.setLayout(new JDPLineLayout());\r\n\t\tLASTNAMELine1.add("Left", LASTNAME1);\r\n\t\tLASTNAMELine1.add("Left", FIRSTNAME1);\r\n\t\tLASTNAMELine1.add("Left", EMPID1);\r\n\t\tScrollPanel1.add("Left", PHONELabel1);\r\n\t\tScrollPanel1.add("Right", PHONELine1);\r\n\t\tPHONELine1.setLayout(new JDPLineLayout());\r\n\t\tPHONELine1.add("Left", PHONE1);\r\n\t\tPHONELine1.add("Left", EMAIL1);\r\n\t\tScrollPanel1.add("Left", PROBTYPELabel1);\r\n\t\tScrollPanel1.add("Right", PROBTYPE1);\r\n\t\tScrollPanel1.add("Left", ITEMAFFECTLabel1);\r\n\t\tScrollPanel1.add("Right", ITEMAFFECT1);\r\n\t\tScrollPanel1.add("Left", PROBSUMMLabel1);\r\n\t\tScrollPanel1.add("Right", PROBSUMM1);\r\n\t\tScrollPanel1.add("Left", CALLIDLabel1);\r\n\t\tScrollPanel1.add("Right", CALLIDLine1);\r\n\t\tCALLIDLine1.setLayout(new JDPLineLayout());\r\n\t\tCALLIDLine1.add("Left", CALLID1);\r\n\t\tCALLIDLine1.add("Left", ENTRYDATE1);\r\n\t\tCALLIDLine1.add("Left", IMPACTLabel1);\r\n\t\tCALLIDLine1.add("Left", IMPACT1);\r\n\t\tScrollPanel1.add("Left", ASSIGNEDTOLabel1);\r\n\t\tScrollPanel1.add("Right", ASSIGNEDTOLine1);\r\n\t\tASSIGNEDTOLine1.setLayout(new JDPLineLayout());\r\n\t\tASSIGNEDTOLine1.add("Left", ASSIGNEDTO1);\r\n\t\tASSIGNEDTOLine1.add("Left", STATUSLabel1);\r\n\t\tASSIGNEDTOLine1.add("Left", STATUS1);\r\n\t\tScrollPanel1.add("Left", FINLSOLUTNLabel1);\r\n\t\tScrollPanel1.add("Right", FINLSOLUTN1);\r\n\t\tTabPanel1p[1].add("Center", ScrollPanel2);\r\n\t\tScrollPanel2.add("Left", PROBDETAILLabel1);\r\n\t\tScrollPanel2.add("Right", PROBDETAIL1);\r\n\t\tScrollPanel2.add("Left", POSSOLUTNLabel1);\r\n\t\tScrollPanel2.add("Right", POSSOLUTN1);\r\n\t\tScrollPanel2.add("Left", WORKLOGLabel1);\r\n\t\tScrollPanel2.add("Right", WORKLOG1);\r\n\t\tPanel3.add("West", Panel2);\r\n\t\tPanel2.setLayout(new BorderLayout());\r\n\t\tPanel2.add("Center", ResultList1);\r\n\t\tPanel2.add("North", SearchPanel1);\r\n\r\n\t\tChiselPanel1.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tChiselPanel1.setForeground(user.u._cvtcolor("Black"));\r\n\t\tChiselPanel1.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tColumns1.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tColumns1.setForeground(user.u._cvtcolor("Black"));\r\n\t\tColumns1.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tTabPanel1.setTabcolor(0,user.u._cvtcolor("Black"), user.u._cvtcolor("LightGray"));\r\n\t\tTabPanel1.setTabcolor(1,user.u._cvtcolor("Black"), user.u._cvtcolor("LightGray"));\r\n\t\tScrollPanel1.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tScrollPanel1.setForeground(user.u._cvtcolor("Black"));\r\n\t\tScrollPanel1.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tLASTNAMELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(LASTNAME1 ,"Last Name" ,"");\r\n\t\tpopuppanel.addComponent(FIRSTNAME1 ,"First Name" ,"");\r\n\t\tpopuppanel.addComponent(EMPID1 ,"Empid" ,"");\r\n\t\tPHONELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PHONE1 ,"Phone" ,"");\r\n\t\tpopuppanel.addComponent(EMAIL1 ,"Email" ,"");\r\n\t\tPROBTYPELabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBTYPE1 ,"Probtype" ,"");\r\n\t\tITEMAFFECTLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(ITEMAFFECT1 ,"Itemaffect" ,"");\r\n\t\tPROBSUMMLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBSUMM1 ,"Probsumm" ,"");\r\n\t\tCALLIDLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tCALLID1.setEditable(false);\r\n\t\tpopuppanel.addComponent(CALLID1 ,"Callid" ,"");\r\n\t\tCALLID1.setEditable(false);\r\n\t\tpopuppanel.addComponent(ENTRYDATE1 ,"Entrydate" ,"");\r\n\t\tIMPACTLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(IMPACT1 ,"Impact" ,"");\r\n\t\tASSIGNEDTOLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(ASSIGNEDTO1 ,"Assignedto" ,"");\r\n\t\tSTATUSLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(STATUS1 ,"Status" ,"");\r\n\t\tFINLSOLUTNLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(FINLSOLUTN1 ,"Finlsolutn" ,"");\r\n\t\tScrollPanel2.setFont(new Font("Helvetica", Font.PLAIN, 11));\r\n\t\tScrollPanel2.setForeground(user.u._cvtcolor("Black"));\r\n\t\tScrollPanel2.setBackground(user.u._cvtcolor("LightGray"));\r\n\t\tPROBDETAILLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(PROBDETAIL1 ,"Probdetail" ,"");\r\n\t\tPOSSOLUTNLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(POSSOLUTN1 ,"Possolutn" ,"");\r\n\t\tWORKLOGLabel1.setFont(new Font("Helvetica", Font.BOLD, 11));\r\n\t\tpopuppanel.addComponent(WORKLOG1 ,"Worklog" ,"");\r\n\r\n<ObjectListeners>\r\n\t\t//\r\n\t\t//  Initialise Components\r\n\t\t//\r\n\t\tInitComponents();\r\n\t\t//\r\n\t\t//  Add the handle to this panel to the global vector so other panels can\r\n\t\t//  access this one\r\n\t\t//\r\n\t\tuser.gParm.addElement(this);\r\n\t}\r\n\r\n<Events>\r\n\r\n<CodeBody>\r\n}\r\n\r\n
380|LASTNAMELine1=401
757|y=14
757|x=3
337|9=
337|8=
337|7=
337|6=
337|5=
337|4=
337|3=
965|16=Fields entered here
337|2=
965|15=Fields entered here
337|1=
965|14=Fields entered here
337|0=
965|13=Fields entered here
965|12=Fields entered here
965|11=Fields entered here
965|10=Fields entered here
421|0|9=Style:
353=
421|0|8=Font:
352=Employee Detail\nProblem Detail
421|0|7=Back to:
351=Yes
421|0|6=Tab to:
967|y=20
421|0|5=Status:
967|x=17
421|0|4=Popup:
421|0|3=Editable:
421|0|2=Dft:
421|0|1=Cols:
421|0|0=Pos:
767|1|9=Black
767|1|8=11
767|1|7=Bold
767|1|6=Helvetica
767|1|5=
767|1|4=
767|1|3=
767|1|2=
767|1|1=Possible Solution:
767|1|0=Left
966|10|19=
1|x=10
966|10|18=
356|11|9=
966|10|17=
356|11|8=
1|v=2
966|10|16=
356|11|7=
966|10|15=
356|11|6=
1|t=8
966|10|14=
356|11|5=
966|10|13=
356|11|4=
1|r=11
966|10|12=
356|11|3=
966|10|11=
356|11|2=
1|p=9
966|10|10=
356|11|1=
356|11|0=
1|n=2
1|m=7
1|k=6
1|i=4
1|e=3
21|x=30
1|d=5
725|0|13=BColor:
21|v=1
JDPSelectColumnsColumns1|keys=331
725|0|12=FColor:
1|a=1050
725|0|11=Size:
21|t=28
725|0|10=Style:
21|r=31
21|p=29
21|n=22
21|m=27
21|k=26
21|i=24
21|e=23
21|d=25
21|a=1049
199|getEmailaddr()=205
323=This username/password
348|x=17
322=60
321=1000
320=DSN=JDPHelpDesk;UID=;PWD=;
357|14|9=
357|14|8=
357|14|7=
357|14|6=
319=
357|14|5=
318=
357|14|4=
317=
357|14|3=
316=TestSQL
357|14|2=
315=No
357|14|1=
314=JDPHelpDesk
357|14|0=
313=jdbc:odbc:
312=sun.jdbc.odbc.JdbcOdbcDriver
311=JDPHelpDesk
651|1|9=Black
651|1|8=11
651|1|7=Plain
651|1|6=Helvetica
651|1|5=
651|1|4=
651|1|3=
651|1|2=
651|1|1=JDPLineLayout
651|1|0=Right
379|1|9=
379|1|8=
379|1|7=LightGray
379|1|6=Black
379|1|5=LightGray
768|x=776
379|1|4=Black
379|1|3=Problem Detail
348|9=N
379|1|2=Employee Detail
348|8=N
379|1|1=2
768|t=774
348|7=N
379|1|0=Center
797|0|13=BColor:
348|6=N
768|r=777
797|0|12=FColor:
348|5=N
797|0|11=Size:
348|4=N
768|p=775
797|0|10=Style:
348|3=N
307=Center
348|2=N
768|n=769
306=JDPColumns
348|1=N
305=Drop here to add this component to the Panel
348|0=N
304=Components
768|k=773
303=true
302=2
768|i=771
301=false
300=Columns1
768|e=770
768|d=772
380|PROBSUMMLabel1=525
640|1|10=LightGray
32|x=41
32|v=2
215|MethodParameters=222
32|t=39
32|r=42
32|p=40
32|n=33
32|m=38
32|k=37
32|i=35
32|e=34
149|x=1
32|d=36
32|a=1048
514|0|9=FColor:
514|0|8=Size:
514|0|7=Style:
514|0|6=Font:
514|0|5=Back to:
514|0|4=Tab to:
514|0|3=Status:
514|0|2=Popup:
514|0|1=Label:
514|0|0=Pos:
359|x=17
967|10|19=
967|10|18=
967|10|17=
967|10|16=
967|10|15=
967|10|14=
967|10|13=
967|10|12=
967|10|11=
967|10|10=
350|16=FINLSOLUTN1
350|15=ENTRYDATE1
350|14=STATUS1
350|13=ASSIGNEDTO1
350|12=WORKLOG1
350|11=CALLID1
350|10=PROBDETAIL1
356|13|19=
356|13|18=
356|13|17=
356|13|16=
356|13|15=
149|0=EMail1.setToAddress(EMAIL1.getText());\r\n
380|LASTNAMELabel1=391
356|13|14=
701|x=1
356|13|13=
356|13|12=
356|13|11=
356|13|10=
359|9=
359|8=
359|7=
359|6=
359|5=
359|4=
359|3=
359|2=
359|1=
359|0=
967|0|19=
967|0|18=
967|0|17=
727|WORKLOGLabel1=778
967|0|16=
967|0|15=
911|t=916
967|0|14=
967|0|13=
967|0|12=
967|0|11=
967|0|10=
911|n=912
911|i=914
911|e=913
911|d=915
701|0=
277|t=282
JDPChoiceLayoutColumns1|tableList=358
277|p=283
357|4|19=
357|4|18=
277|n=278
623|0|9=
357|4|17=
623|0|8=
357|4|16=
623|0|7=
357|4|15=
623|0|6=
357|4|14=
623|0|5=
357|4|13=
277|i=280
623|0|4=
357|4|12=
623|0|3=
357|4|11=
623|0|2=
357|4|10=
623|0|1=
277|e=279
623|0|0=
277|d=281
43|x=52
43|v=2
43|t=50
43|r=53
31|1|9=Black
31|1|8=11
43|p=51
737|1|9=LightGray
31|1|7=Plain
737|1|8=Black
31|1|6=Helvetica
43|n=44
737|1|7=11
31|1|5=
43|m=49
737|1|6=Plain
31|1|4=
737|1|5=Helvetica
31|1|3=
43|k=48
737|1|4=
31|1|2=
737|1|3=
31|1|1=Support Request Detail
43|i=46
737|1|2=
31|1|0=Center
737|1|1=
737|1|0=Center
43|e=45
43|d=47
43|a=801
697|y=20
697|x=1
JDPChoiceLayoutIMPACT1|columnActualList=626
JDPChoiceLayoutIMPACT1|columnTextList=625
846|0|0=CALLID
69|Columns1=77
967|1|9=
967|1|8=
967|1|7=
967|1|6=
967|1|5=
967|1|4=
967|1|3=
967|1|2=
967|1|1=like
967|1|0=like
922|x=1
356|1|9=
356|1|8=
356|1|7=
356|1|6=
19|x=1
356|1|5=
356|1|4=
356|1|3=
356|1|2=
356|1|1=
356|1|0=
JDPListLayoutResultList1|pcounttext=858
288|x=294
357|13|19=
357|13|18=
357|13|17=
288|t=293
357|13|16=
357|13|15=
357|13|14=
357|13|13=
357|13|12=
357|13|11=
288|n=289
357|13|10=
420|x=1
288|i=291
288|e=290
288|d=292
JDPSelectDSNSTATUS1|dataSources=682
922|0=Columns1
54|x=62
JDPListLayoutResultList1|columns1=849
54|w=1
54|t=60
54|r=63
630|x=4
54|p=61
54|n=55
JDPChoiceLayoutSTATUS1|textChoiceSql=703
54|k=59
697|0|9=
19|0=
697|0|8=
54|i=57
697|0|7=
697|0|6=
697|0|5=
697|0|4=
54|e=56
697|0|3=
54|d=58
697|0|2=
697|0|1=
54|b=298
697|0|0=
JDPSelectDSNSTATUS1|sourcetype=689
366|4|9=-2
366|4|8=-2
366|4|7=-2
366|4|6=-2
366|4|5=-2
366|4|4=-2
366|4|3=-2
366|4|2=-2
366|4|1=-2
366|4|0=8
954|1|16=FINLSOLUTN
954|1|15=ENTRYDATE
954|1|14=STATUS
954|1|13=ASSIGNEDTO
954|1|12=WORKLOG
954|1|11=CALLID
641|STATUS1=672
954|1|10=PROBDETAIL
513|x=1
JDPListLayoutResultList1|psortOrder=862
630|3=IMPACT1
630|2=IMPACTLabel1
630|1=ENTRYDATE1
630|0=CALLID1
JDPListLayoutResultList1|uniqueTree=855
586|2|5=
586|2|4=
586|2|3=java.lang.String
586|2|2=java.lang.String
966|15|9=
966|15|8=
966|15|7=
966|15|6=
966|15|5=
966|15|4=
966|15|3=
966|15|2=Less than
966|15|1=Greater than
966|15|0=Equal to
221|x=1
606|y=10
606|x=3
299|x=308
299|v=1
299|t=306
299|r=309
299|p=307
299|n=300
299|m=305
431|y=13
299|k=304
431|x=3
299|i=302
JDPSelectDSNIMPACT1|jdbcsuffix=611
299|e=301
299|d=303
299|a=800
344|16=No
344|15=No
344|14=No
344|13=No
463|1|9=Black
344|12=No
463|1|8=11
344|11=No
463|1|7=Plain
344|10=No
463|1|6=Helvetica
463|1|5=
463|1|4=
463|1|3=
463|1|2=
463|1|1=JDPLineLayout
463|1|0=Right
104|v=1
104|t=109
641|x=650
JDPListLayoutResultList1|iconList=854
641|v=3
641|t=648
104|n=105
641|r=651
JDPListLayoutResultList1|mainIcon=853
641|p=649
641|n=642
104|i=107
641|m=647
221|0=EMail1.setMessageSubject("Re:"+PROBSUMM1.getText());\r\n
641|k=646
104|e=106
641|i=644
104|d=108
357|5|9=
357|5|8=
357|5|7=
104|a=116
966|3|19=
641|e=643
357|5|6=
966|3|18=
641|d=645
357|5|5=
365|10=12
966|3|17=
357|5|4=
966|3|16=
357|5|3=
966|3|15=
641|a=705
357|5|2=
966|3|14=
357|5|1=
966|3|13=
357|5|0=
966|3|12=
966|3|11=
966|3|10=
1020|getFromWhereClause()=1026
1007|String=1012
524|y=13
524|x=3
356|7|19=
356|7|18=
356|7|17=
356|7|16=
356|7|15=
356|7|14=
356|7|13=
356|7|12=
356|7|11=
356|7|10=
797|0|9=Font:
797|0|8=Back to:
797|0|7=Tab to:
797|0|6=Status:
797|0|5=Popup:
797|0|4=Editable:
797|0|3=Dft:
797|0|2=Cols:
797|0|1=Rows:
JDPSelectDSNIMPACT1|jdbcprefix=610
797|0|0=Pos:
JDPSelectColumnsResultList1|columnsItems=841
JDPListLayoutResultList1|includeTree=850
130|setMailServer(String)=136
JDPSelectDSNColumns1|timeOut=322
823|0|0=Pos:
380|CALLIDLabel1=545
473|1|12=LightGray
473|1|11=Black
473|1|10=11
860|16=Finlsolutn
860|15=Entry Date
860|14=Status
860|13=Assignedto
860|12=Worklog
860|11=Call ID
860|10=Probdetail
565|1|9=Black
380|FINLSOLUTN1=716
565|1|8=11
565|1|7=Plain
565|1|6=Helvetica
565|1|5=
565|1|4=
565|1|3=
565|1|2=
565|1|1=JDPLineLayout
565|1|0=Right
966|6|9=
966|6|8=
966|6|7=
966|6|6=
966|6|5=
966|6|4=
966|6|3=
1032|x=1
966|6|2=
966|6|1=Contains
966|6|0=Begins with
442|x=3
972|16=
972|15=
972|14=
972|13=
972|12=
972|11=
972|10=
652|x=660
JDPListLayoutResultList1|pinitChoice=863
652|t=658
925|ComponentEvents=974
652|r=661
652|p=659
652|n=653
652|k=657
652|i=655
681|0|9=BColor:
652|e=654
681|0|8=FColor:
652|d=656
681|0|7=Size:
681|0|6=Style:
681|0|5=Font:
681|0|4=Back to:
681|0|3=Tab to:
681|0|2=Status:
681|0|1=Popup:
681|0|0=Pos:
862|x=17
nextIndex=1050
1032|0=getFromWhereClause()
442|2=EMPID1
442|1=FIRSTNAME1
442|0=LASTNAME1
535|x=543
150|v=1
535|t=541
535|r=544
535|p=542
150|n=151
535|n=536
535|k=540
150|i=153
535|i=538
150|e=152
150|d=154
535|e=537
535|d=539
150|a=177
360|x=17
453|PHONE1=464
862|9=Ascending
862|8=Ascending
862|7=Ascending
862|6=Ascending
862|5=Ascending
411|1|10=LightGray
862|4=Ascending
862|3=Ascending
862|2=Ascending
862|1=Ascending
862|0=Ascending
366|7|29=-2
366|7|28=-2
366|7|27=-2
366|7|26=-2
366|7|25=-2
366|7|24=-2
366|7|23=-2
366|7|22=-2
366|7|21=-2
366|7|20=-2
935|2|0=
628|x=1
366|7|19=-2
366|7|18=-2
366|7|17=-2
360|9=
366|7|16=-2
360|8=
366|7|15=-2
360|7=
366|7|14=-2
360|6=
366|7|13=-2
360|5=
366|7|12=-2
360|4=
366|7|11=-2
360|3=
366|7|10=-2
360|2=
360|1=
360|0=
293=JDPEmailSender
292=false
291=1
290=false
1043|x=3
453|x=462
453|v=2
453|t=460
453|r=463
453|p=461
453|n=454
453|m=459
453|k=458
453|i=456
453|e=455
453|d=457
453|a=484
289=sendSingleMessage()
JDPSelectColumnsSearchPanel1|columns=956
JDPSelectColumnsSearchPanel1|keys=957
283=Local Methods
282=Methods
281=false
280=1
544|0|9=Style:
544|0|8=Font:
483|1|12=LightGray
544|0|7=Back to:
483|1|11=Black
628|0=
544|0|6=Tab to:
483|1|10=11
544|0|5=Status:
544|0|4=Popup:
544|0|3=Editable:
544|0|2=Dft:
544|0|1=Cols:
544|0|0=Pos:
336|x=17
421|0|12=BColor:
421|0|11=FColor:
421|0|10=Size:
279=false
278=createEmailText
276=Methods
275=false
274=17
1043|2=loadList()
273=true
1043|1=setFromWhereClause(String)
272=JDPButtons1
1043|0=clearList()
JDPChoiceLayoutIMPACT1|columnDataType=627
555|ENTRYDATE1=576
270=String
727|POSSOLUTNLabel1=758
269=Drop here to assign this method to this Parameter
268=MethodProperty
267=false
266=1
265=true
264=String
262=false
261=4
260=true
756|x=1
812|2|1=
812|2|0=
336|9=Impact
336|8=Probsumm
336|7=Possolutn
336|6=Itemaffect
336|5=Probtype
309|1|12=
336|4=Email
309|1|11=
336|3=Phone
309|1|10=LightGray
336|2=Empid
336|1=First Name
338|16=6
336|0=Last Name
338|15=3
338|14=3
338|13=3
338|12=6
715|1|10=LightGray
338|11=3
338|10=6
259=Method Parameters
256=JDPEmailSender
255=false
254=1
253=false
252=setMessage(String)
966|y=20
966|x=17
359|16=
359|15=
359|14=
359|13=
359|12=
359|11=
767|0|9=FColor:
359|10=
767|0|8=Size:
767|0|7=Style:
767|0|6=Font:
767|0|5=Back to:
767|0|4=Tab to:
767|0|3=Status:
767|0|2=Popup:
639|x=1
767|0|1=Label:
767|0|0=Pos:
246=Methods
JDPSelectDSNIMPACT1|jdbcdriver=609
245=false
244=1
243=false
242=getText()
240=Methods
356|10|9=
356|10|8=
356|10|7=
JDPChoiceLayoutSTATUS1|tableWhereClause=704
356|10|6=
356|10|5=
356|10|4=
356|10|3=
356|10|2=
356|10|1=
356|10|0=
JDPSelectDSNIMPACT1|jdbcdirect=612
JDPScreenSettingsColumns1|textAreaRows=338
464|x=472
20|y=0
464|t=470
967|9|19=
20|x=3
967|9|18=
464|r=473
967|9|17=
967|9|16=
464|p=471
967|9|15=
967|9|14=
464|n=465
967|9|13=
239=false
967|9|12=
238=15
967|9|11=
237=true
464|k=469
967|9|10=
236=PROBSUMM1
464|i=467
234=String
233=Drop here to assign this method to this Parameter
232=MethodProperty
231=false
464|e=466
230=1
464|d=468
JDPSelectDSNColumns1|connectstring=320
431|2|7=
431|2|6=
431|2|5=java.lang.String
431|2|4=java.lang.String
229=true
787|1|10=LightGray
228=String
226=false
225=4
224=true
223=Method Parameters
347|x=17
220=JDPEmailSender
884|x=891
884|w=1
884|t=889
884|p=890
884|n=885
884|i=887
884|e=886
884|d=888
884|b=920
357|13|9=
357|13|8=
854|16=0
357|13|7=
854|15=0
219=false
357|13|6=
854|14=0
218=1
357|13|5=
854|13=0
217=false
357|13|4=
854|12=0
216=setMessageSubject(String)
357|13|3=
854|11=0
357|13|2=
854|10=0
357|13|1=
357|13|0=
210=Methods
651|0|9=FColor:
651|0|8=Size:
651|0|7=Style:
651|0|6=Font:
651|0|5=Back to:
651|0|4=Tab to:
651|0|3=Status:
JDPChoiceLayoutSTATUS1|actualChoiceValue=698
651|0|2=Popup:
651|0|1=Layout:
651|0|0=Pos:
379|0|9=Icon#1:
379|0|8=Icon#0:
379|0|7=BCol#1:
767|y=11
379|0|6=FCol#1:
767|x=3
379|0|5=BCol#0:
379|0|4=FCol#0:
379|0|3=Tab#1:
347|9=Y
379|0|2=Tab#0:
347|8=Y
379|0|1=# Tabs:
347|7=Y
379|0|0=Pos:
347|6=Y
209=false
347|5=Y
208=1
347|4=Y
207=false
347|3=Y
206=getEmailaddr()
347|2=Y
565|0|10=BColor:
347|1=Y
204=Methods
347|0=Y
203=false
202=5
201=true
200=user.cust
431|0|12=BColor:
431|0|11=FColor:
431|0|10=Size:
966|11|19=
966|11|18=
966|11|17=
966|11|16=
966|11|15=
966|11|14=
966|11|13=
966|11|12=
966|11|11=
966|11|10=
31|y=11
31|x=3
725|1|13=LightGray
725|1|12=Black
725|1|11=11
725|1|10=Plain
358|x=17
366|10|9=-2
366|10|8=-2
366|10|7=-2
366|10|6=-2
366|10|5=-2
366|10|4=-2
366|10|3=-2
366|10|2=-2
366|10|1=-2
366|10|0=12
700|x=1
778|x=786
358|9=
358|8=
778|t=784
358|7=
797|1|13=LightGray
358|6=
778|r=787
797|1|12=Black
358|5=
797|1|11=11
358|4=
778|p=785
797|1|10=Plain
358|3=
358|2=
778|n=779
358|1=
358|0=
778|k=783
778|i=781
778|e=780
524|2|7=
778|d=782
524|2|6=
524|2|5=java.lang.String
524|2|4=java.lang.String
700|0=
575|0|12=BColor:
575|0|11=FColor:
575|0|10=Size:
42|y=11
42|x=3
441|0|12=BColor:
263|JDPButtons1=271
31|0|9=FColor:
441|0|11=FColor:
31|0|8=Size:
441|0|10=Size:
737|0|9=BColor:
31|0|7=Style:
737|0|8=FColor:
31|0|6=Font:
737|0|7=Size:
31|0|5=Back to:
737|0|6=Style:
31|0|4=Tab to:
737|0|5=Font:
31|0|3=Status:
737|0|4=Back to:
31|0|2=Popup:
737|0|3=Tab to:
31|0|1=Title:
737|0|2=Status:
31|0|0=Pos:
737|0|1=Popup:
737|0|0=Pos:
696|x=1
JDPScreenLayoutColumns1|columns=364
369|x=378
369|v=2
369|t=376
967|11|19=
369|r=379
967|11|18=
967|11|17=
369|p=377
967|11|16=
967|11|15=
369|n=370
967|11|14=
369|m=375
967|11|13=
967|11|12=
369|k=374
967|11|11=
967|11|10=
369|i=372
369|e=371
369|d=373
21|Panel3=32
369|a=799
401|FIRSTNAME1=422
356|14|19=
356|14|18=
356|14|17=
356|14|16=
356|14|15=
356|14|14=
356|14|13=
356|14|12=
356|14|11=
356|14|10=
696|0=Fields entered here
967|0|9=
967|0|8=
967|0|7=
967|0|6=
967|0|5=
967|0|4=
967|0|3=
967|0|2=
967|0|1=like
967|0|0=like
967|1|19=
921|x=1
967|1|18=
967|1|17=
967|1|16=
967|1|15=
967|1|14=
967|1|13=
967|1|12=
967|1|11=
967|1|10=
356|0|9=
356|0|8=
356|0|7=
999|x=1
356|0|6=
356|0|5=
356|0|4=
356|0|3=
356|0|2=
356|0|1=
356|0|0=
104|getSelectedKey()=110
287|x=1
357|5|19=
357|5|18=
357|5|17=
357|5|16=
357|5|15=
357|5|14=
357|5|13=
357|5|12=
357|5|11=
357|5|10=
607|0|0=JDPHelpDesk
JDPSelectColumnsSearchPanel1|keysItems=954
921|0=Columns1Load
53|y=2
53|x=3
JDPSelectColumnsSearchPanel1|keysUpdate=958
JDPSelectDSNColumns1|userid=319
999|0=ResultList1.clearList();\r\n
366|3|9=-2
366|3|8=-2
287|0=Method Parameters
366|3|7=-2
366|3|6=-2
366|3|5=-2
366|3|4=-2
366|3|3=-2
366|3|2=-2
366|3|1=-2
366|3|0=6
83|MethodParameters=91
844|0|9=IMPACT
844|0|8=PROBSUMM
844|0|7=POSSOLUTN
844|0|6=ITEMAFFECT
844|0|5=PROBTYPE
844|0|4=EMAIL
844|0|3=PHONE
844|0|2=EMPID
844|0|1=FIRSTNAME
844|0|0=LASTNAME
586|1|9=Black
586|1|8=11
586|1|7=Plain
586|1|6=Helvetica
586|1|5=CALLID1
586|1|4=IMPACT1
586|1|3=
586|1|2=Entrydate
586|1|1=19
586|1|0=Left
966|14|9=
966|14|8=
966|14|7=
966|14|6=
966|14|5=
966|14|4=
966|14|3=
966|14|2=
966|14|1=Contains
966|14|0=Begins with
605|x=1
298|x=1
357|14|19=
357|14|18=
357|14|17=
357|14|16=
357|14|15=
357|14|14=
357|14|13=
357|14|12=
357|14|11=
357|14|10=
1020|v=1
430|x=1
1020|t=1025
380|PHONELine1=453
1020|n=1021
1020|i=1023
1020|e=1022
1020|d=1024
463|0|9=FColor:
463|0|8=Size:
1020|a=1032
463|0|7=Style:
463|0|6=Font:
463|0|5=Back to:
463|0|4=Tab to:
64|v=2
463|0|3=Status:
463|0|2=Popup:
463|0|1=Layout:
463|0|0=Pos:
640|y=11
640|x=3
64|n=65
843|1|16=FINLSOLUTN
843|1|15=ENTRYDATE
843|1|14=STATUS
64|i=67
843|1|13=ASSIGNEDTO
843|1|12=WORKLOG
843|1|11=CALLID
843|1|10=PROBDETAIL
64|e=66
64|d=68
64|a=297
357|4|9=
357|4|8=
357|4|7=
357|4|6=
357|4|5=
357|4|4=
357|4|3=
357|4|2=
357|4|1=
357|4|0=
842|1|9=IMPACT
842|1|8=PROBSUMM
298|0=Component Events
842|1|7=POSSOLUTN
842|1|6=ITEMAFFECT
842|1|5=PROBTYPE
842|1|4=EMAIL
842|1|3=PHONE
842|1|2=EMPID
842|1|1=FIRSTNAME
842|1|0=LASTNAME
523|x=1
380|PROBTYPELabel1=485
380|PROBSUMM1=535
565|0|9=FColor:
565|0|8=Size:
565|0|7=Style:
565|0|6=Font:
565|0|5=Back to:
565|0|4=Tab to:
565|0|3=Status:
565|0|2=Popup:
565|0|1=Layout:
565|0|0=Pos:
966|5|9=
966|5|8=
966|5|7=
966|5|6=
966|5|5=
966|5|4=
966|5|3=
966|5|2=
966|5|1=Contains
966|5|0=Begins with
441|y=13
441|x=3
345|16=
345|15=
345|14=
345|13=
345|12=
345|11=
345|10=
651|y=11
651|x=3
966|4|19=
966|4|18=
966|4|17=
966|4|16=
966|4|15=
966|4|14=
966|4|13=
966|4|12=
966|4|11=
966|4|10=
861|x=17
641|ASSIGNEDTO1=652
534|y=11
534|x=3
919|x=1
356|8|19=
356|8|18=
356|8|17=
356|8|16=
356|8|15=
356|8|14=
356|8|13=
356|8|12=
356|8|11=
356|8|10=
861|9=IMPACT
861|8=PROBSUMM
861|7=POSSOLUTN
861|6=ITEMAFFECT
861|5=PROBTYPE
861|4=EMAIL
861|3=PHONE
861|2=EMPID
861|1=FIRSTNAME
861|0=LASTNAME
1007|v=1
1007|n=1008
1007|i=1010
1007|e=1009
1007|d=1011
919|0=String[]
1007|a=1034
935|1|0=North
861|16=FINLSOLUTN
861|15=ENTRYDATE
627|x=1
861|14=STATUS
861|13=ASSIGNEDTO
861|12=WORKLOG
861|11=CALLID
861|10=PROBDETAIL
198=String
197=Drop here to assign this method to this Parameter
196=MethodProperty
195=false
194=1
193=true
192=String
190=false
1042|x=1
452|y=11
452|x=3
1041=JDPSearchResults
1040=false
973|16=(1=1)
973|15=(1=1)
973|14=(1=1)
973|13=(1=1)
973|12=(1=1)
973|11=(1=1)
973|10=(1=1)
189=4
188=true
187=Method Parameters
184=JDPEmailSender
183=false
662|x=670
1039=1
182=1
1038=false
181=false
1037=loadList()
180=setReturnAddress(String)
662|t=668
662|r=671
662|p=669
1031=Methods
1030=false
662|n=663
662|k=667
627|0=
662|i=665
662|e=664
662|d=666
335|x=17
366|10|29=-2
366|10|28=-2
366|10|27=-2
366|10|26=-2
366|10|25=-2
366|10|24=-2
366|10|23=-2
366|10|22=-2
366|10|21=-2
174=Methods
366|10|20=-2
173=false
1029=1
172=1
1042|0=ResultList1.loadList();\r\n
1028=false
171=false
1027=getFromWhereClause()
170=getText()
1025=Methods
1024=false
1023=7
1022=true
967|9|9=
1021=SearchPanel1
967|9|8=
967|9|7=
967|9|6=
967|9|5=
967|9|4=
967|9|3=
967|9|2=
967|9|1=like
967|9|0=like
545|x=553
545|t=551
545|r=554
545|p=552
366|10|19=-2
42|0|10=BColor:
545|n=546
366|10|18=-2
366|10|17=-2
366|10|16=-2
545|k=550
366|10|15=-2
168=Methods
366|10|14=-2
167=false
545|i=548
366|10|13=-2
356|9|9=
166=15
366|10|12=-2
356|9|8=
165=true
366|10|11=-2
356|9|7=
164=EMAIL1
366|10|10=-2
356|9|6=
545|e=547
1019=String
356|9|5=
162=String
545|d=549
1018=Drop here to assign this method to this Parameter
356|9|4=
161=Drop here to assign this method to this Parameter
1017=MethodProperty
356|9|3=
160=MethodProperty
1016=false
356|9|2=
1015=1
356|9|1=
1014=true
356|9|0=
1013=String
380|PHONELabel1=443
1011=false
1010=4
812|1|1=BorderLayout
812|1|0=West
335|9=Yes
335|8=Yes
335|7=Yes
335|6=Yes
335|5=Yes
335|4=Yes
335|3=Yes
335|2=Yes
335|1=Yes
335|0=Yes
159=false
158=1
157=true
366|8|29=-2
156=String
366|8|28=-2
366|8|27=-2
154=false
366|8|26=-2
153=4
366|8|25=-2
1009=true
152=true
366|8|24=-2
1008=Method Parameters
151=Method Parameters
366|8|23=-2
366|8|22=-2
965|x=17
366|8|21=-2
1005=JDPSearchResults
366|8|20=-2
1004=false
1003=1
1002=false
1001=setFromWhereClause(String)
148=JDPEmailSender
147=false
366|8|19=-2
146=1
366|8|18=-2
145=false
366|8|17=-2
144=setToAddress(String)
366|8|16=-2
366|8|15=-2
366|8|14=-2
141=JDPEmailSender
366|8|13=-2
140=false
366|8|12=-2
366|8|11=-2
366|8|10=-2
463|y=11
463|x=3
965|9=Fields entered here
965|8=Fields entered here
139=1
965|7=Fields entered here
138=false
965|6=Fields entered here
137=setMailServer(String)
965|5=Fields entered here
965|4=Fields entered here
135=JDPEmailSender
965|3=Fields entered here
134=false
965|2=Fields entered here
133=35
965|1=Fields entered here
132=true
965|0=Fields entered here
131=EMail1
136|x=142
136|t=141
310|0|0=JDPHelpDesk
136|n=137
431|1|9=Plain
431|1|8=Helvetica
431|1|7=LASTNAME1
136|i=139
431|1|6=EMPID1
431|1|5=
431|1|4=First Name
431|1|3=true
136|e=138
431|1|2=FIRSTNAME
136|d=140
431|1|1=15
431|1|0=Left
129=ACTION_BTN_1
128=Drop here to attach this component/method to this Event
127=Methods
126=false
125=1
124=true
123=ACTION_BTN_1
346|x=17
421|1|12=LightGray
421|1|11=Black
421|1|10=11
777|2|8=
777|2|7=
777|2|6=java.lang.String
777|2|5=java.lang.String
357|12|9=
357|12|8=
357|12|7=
357|12|6=
357|12|5=
357|12|4=
357|12|3=
115=Methods
357|12|2=
114=false
357|12|1=
113=1
357|12|0=
112=false
111=getSelectedKey()
766|x=1
JDPChoiceLayoutIMPACT1|textChoiceValue=622
346|9=
346|8=
346|7=
346|6=
109=Methods
346|5=
108=false
346|4=
107=26
346|3=
106=true
346|2=
105=ResultList1
346|1=
339|16=Yes
346|0=
339|15=Yes
103=String[]
339|14=Yes
102=Drop here to assign this method to this Parameter
339|13=Yes
101=MethodProperty
339|12=Yes
100=false
339|11=No
339|10=Yes
802|SearchPanel1=925
661|2|7=
661|2|6=
661|2|5=java.lang.String
474|x=482
661|2|4=java.lang.String
474|t=480
30|x=1
474|r=483
474|p=481
474|n=475
474|k=479
474|i=477
474|e=476
474|d=478
356|0|19=
356|0|18=
JDPSelectDSNResultList1|datasource=825
JDPSelectDSNResultList1|datasourceC=830
356|0|17=
356|0|16=
356|0|15=
356|0|14=
356|0|13=
356|0|12=
356|0|11=
356|0|10=
357|y=20
357|x=17
30|0=
777|y=14
777|x=3
565|1|10=LightGray
431|1|12=LightGray
524|1|9=Plain
431|1|11=Black
524|1|8=Helvetica
431|1|10=11
524|1|7=PROBTYPE1
524|1|6=PROBSUMM1
524|1|5=
524|1|4=Itemaffect
524|1|3=true
524|1|2=ITEMAFFECT
524|1|1=50
524|1|0=Right
987|v=3
987|t=992
897|ResultList1=905
987|n=988
987|i=990
987|e=989
987|d=991
987|a=1043
966|12|19=
966|12|18=
966|12|17=
966|12|16=
966|12|15=
966|12|14=
966|12|13=
966|12|12=
966|12|11=
966|12|10=
485|x=493
485|t=491
41|x=1
485|r=494
485|p=492
485|n=486
485|k=490
485|i=488
485|e=487
485|d=489
878|Columns1Load=884
368|x=97
640|1|9=Black
640|1|8=11
640|1|7=Bold
640|1|6=Helvetica
640|1|5=
640|1|4=
366|0|29=-2
640|1|3=
366|0|28=-2
640|1|2=
366|0|27=-2
640|1|1=Assigned To:
366|0|26=-2
640|1|0=Left
366|0|25=-2
366|0|24=-2
366|0|23=-2
366|0|22=-2
366|0|21=-2
366|0|20=-2
41|0=
401|EMPID1=432
JDPSelectDSNSearchPanel1|usernameChoice=949
366|0|19=-2
366|0|18=-2
366|0|17=-2
366|0|16=-2
366|0|15=-2
366|0|14=-2
366|0|13=-2
366|0|12=-2
366|0|11=-2
366|0|10=-2
788|x=796
368|9=0
368|8=0
788|t=794
368|7=1
368|6=0
788|r=797
368|5=0
368|4=0
788|p=795
368|3=0
368|2=0
788|n=789
368|1=0
329|1|16=FINLSOLUTN
368|0=0
920|x=1
329|1|15=ENTRYDATE
788|k=793
329|1|14=STATUS
329|1|13=ASSIGNEDTO
788|i=791
329|1|12=WORKLOG
329|1|11=CALLID
329|1|10=PROBDETAIL
788|e=790
788|d=792
727|PROBDETAIL1=748
286|x=1
330|0|16=FINLSOLUTN
330|0|15=ENTRYDATE
330|0|14=STATUS
330|0|13=ASSIGNEDTO
330|0|12=WORKLOG
330|0|11=CALLID
330|0|10=PROBDETAIL
920|0=Method Parameters
575|1|12=LightGray
575|1|11=Black
575|1|10=11
52|x=1
441|1|12=LightGray
441|1|11=Black
441|1|10=11
JDPSearchLayoutSearchPanel1|constantLength=963
JDPSearchLayoutSearchPanel1|constantIsString=964
169|t=174
JDPChoiceLayoutSearchPanel1|textChoiceSql=972
JDPChoiceLayoutSearchPanel1|textChoiceValue=966
169|n=170
169|i=172
366|2|9=-2
366|2|8=-2
286|0=String
366|2|7=-2
366|2|6=-2
169|e=171
366|2|5=-2
169|d=173
366|2|4=-2
366|2|3=-2
366|2|2=-2
366|2|1=-2
366|2|0=5
JDPListLayoutResultList1|pfromwhereclause=864
379|y=15
379|x=3
967|12|19=
967|12|18=
967|12|17=
967|12|16=
967|12|15=
967|12|14=
967|12|13=
865|ACTION_EVENT=870
967|12|12=
967|12|11=
967|12|10=
JDPSelectDSNIMPACT1|usernameChoice=620
52|0=
356|15|19=
356|15|18=
356|15|17=
356|15|16=
356|15|15=
356|15|14=
356|15|13=
586|0|9=FColor:
356|15|12=
586|0|8=Size:
356|15|11=
586|0|7=Style:
356|15|10=
586|0|6=Font:
586|0|5=Back to:
586|0|4=Tab to:
586|0|3=Status:
586|0|2=Popup:
586|0|1=Cols:
586|0|0=Pos:
958|0|0=CALLID
799|x=2
967|2|19=
967|2|18=
967|2|17=
967|2|16=
967|2|15=
967|2|14=
967|2|13=
967|2|12=
966|13|9=
967|2|11=
966|13|8=
967|2|10=
966|13|7=
966|13|6=
966|13|5=
130|sendSingleMessage()=288
966|13|4=
966|13|3=
966|13|2=
966|13|1=Contains
966|13|0=Begins with
297|x=2
357|6|19=
357|6|18=
357|6|17=
357|6|16=
357|6|15=
357|6|14=
357|6|13=
727|POSSOLUTN1=768
357|6|12=
357|6|11=
357|6|10=
799|1=ScrollPanel2
799|0=ScrollPanel1
JDPSelectDSNResultList1|password=832
63|y=12
63|x=3
357|3|9=
357|3|8=
357|3|7=
357|3|6=
967|16|9=
357|3|5=
967|16|8=
357|3|4=
967|16|7=
357|3|3=
967|16|6=
357|3|2=
967|16|5=
357|3|1=
967|16|4=
357|3|0=
967|16|3=
967|16|2=
967|16|1=like
297|1=ACTION_BTN_1
967|16|0=like
297|0=ACTION_BTN_0
380|ITEMAFFECTLabel1=505
473|2|7=
473|2|6=
473|2|5=java.lang.String
473|2|4=java.lang.String
727|WORKLOG1=788
JDPScreenSettingsColumns1|fieldErrorMsg=345
11|2|1=
11|2|0=
JDPSelectDSNSTATUS1|jdbcsuffix=686
357|15|19=
357|15|18=
966|4|9=
357|15|17=
966|4|8=
357|15|16=
966|4|7=
357|15|15=
966|4|6=
357|15|14=
966|4|5=
357|15|13=
966|4|4=
357|15|12=
966|4|3=
357|15|11=
966|4|2=
357|15|10=
966|4|1=Contains
966|4|0=Begins with
440|x=1
650|x=1
130|setMessageSubject(String)=215
860|x=17
JDPScreenSettingsColumns1|checkboxLabel=349
575|2|7=
575|2|6=
575|2|5=java.lang.String
575|2|4=java.lang.String
575|2|3=boolean
533|x=1
918|x=1
JDPSelectDSNSTATUS1|jdbcprefix=685
860|9=Impact
860|8=Probsumm
860|7=Possolutn
860|6=Itemaffect
860|5=Probtype
860|4=Email
860|3=Phone
860|2=Employee ID
860|1=First Name
860|0=Last Name
1006|x=1
918|0=ResultList1
935|0|0=Pos:
331|0|0=CALLID
626|x=1
241|t=246
452|1|9=Black
452|1|8=11
452|1|7=Bold
241|n=242
452|1|6=Helvetica
452|1|5=
452|1|4=
452|1|3=
452|1|2=
241|i=244
452|1|1=Phone / Email:
452|1|0=Left
241|e=243
324|0|0=JDPHelpDesk
241|d=245
JDPScreenLayoutColumns1|fieldLabel=367
451|x=1
1006|0=ResultList1.setFromWhereClause(SearchPanel1.getFromWhereClause());\r\n
346|16=
346|15=
346|14=
346|13=
346|12=
346|11=
346|10=
661|y=13
661|x=3
JDPSelectDSNSearchPanel1|userid=945
626|0=
367|16=Final Solution:
367|15=Entrydate:
367|14=Status:
367|13=Assigned To:
367|12=Work Log:
966|5|19=
367|11=Call ID / Date:
966|5|18=
367|10=Problem Detail:
966|5|17=
966|5|16=
966|5|15=
966|5|14=
966|5|13=
334|x=17
966|5|12=
966|5|11=
966|5|10=
967|8|9=
967|8|8=
967|8|7=
967|8|6=
967|8|5=
967|8|4=
967|8|3=
967|8|2=
967|8|1=like
967|8|0=like
544|y=13
544|x=3
JDPSearchLayoutSearchPanel1|columns=959
356|9|19=
356|9|18=
356|9|17=
356|9|16=
356|8|9=
356|9|15=
356|8|8=
356|9|14=
356|8|7=
356|9|13=
356|8|6=
356|9|12=
356|8|5=
356|9|11=
356|8|4=
356|9|10=
356|8|3=
356|8|2=
356|8|1=
356|8|0=
812|0|1=Layout:
812|0|0=Pos:
334|9=IMPACT
334|8=PROBSUMM
334|7=POSSOLUTN
334|6=ITEMAFFECT
334|5=PROBTYPE
334|4=EMAIL
334|3=PHONE
334|2=EMPID
334|1=FIRSTNAME
334|0=LASTNAME
554|1|9=Black
554|1|8=11
554|1|7=Bold
554|1|6=Helvetica
554|1|5=
554|1|4=
554|1|3=
554|1|2=
964|x=17
554|1|1=Call ID / Date:
554|1|0=Left
862|16=Ascending
862|15=Ascending
130|setMessage(String)=251
862|14=Ascending
862|13=Ascending
862|12=Ascending
862|11=Ascending
862|10=Ascending
462|x=1
964|9=true
964|8=true
964|7=true
964|6=true
964|5=true
964|4=true
964|3=true
964|2=true
964|1=true
494|0|10=BColor:
964|0=true
96|v=1
96|t=103
672|x=680
96|n=97
96|m=102
672|t=678
96|k=101
672|r=681
96|i=99
431|0|9=Style:
672|p=679
431|0|8=Font:
431|0|7=Back to:
672|n=673
431|0|6=Tab to:
96|e=98
431|0|5=Status:
96|d=100
431|0|4=Popup:
672|k=677
431|0|3=Editable:
431|0|2=Dft:
96|a=117
672|i=675
431|0|1=Cols:
431|0|0=Pos:
672|e=674
672|d=676
JDPScreenSettingsColumns1|fieldRequired=344
345|x=17
JDPScreenSettingsColumns1|fieldDefault=343
777|1|9=Helvetica
777|1|8=PROBDETAIL1
777|1|7=WORKLOG1
777|1|6=
777|1|5=Possolutn
777|1|4=true
777|1|3=POSSOLUTN
777|1|2=60
777|1|1=6
777|1|0=Right
JDPSelectDSNSTATUS1|datasourceC=688
357|11|9=
357|11|8=
357|11|7=
357|11|6=
555|x=564
357|11|5=
357|11|4=
555|v=4
JDPScreenSettingsColumns1|checkedValue=347
357|11|3=
357|11|2=
555|t=562
357|11|1=
357|11|0=
555|r=565
555|p=563
555|n=556
42|1|10=LightGray
555|m=561
555|k=560
555|i=558
JDPSelectDSNResultList1|dataSources=824
555|e=557
555|d=559
JDPScreenSettingsColumns1|fieldEditable=339
JDPScreenSettingsColumns1|fieldEditMask=346
555|a=630
380|x=389
380|v=16
380|t=387
345|9=
345|8=
380|r=390
345|7=
345|6=
380|p=388
345|5=
345|4=
380|n=381
345|3=
380|m=386
345|2=
345|1=
380|k=385
345|0=
380|i=383
380|e=382
380|d=384
380|a=726
366|9|29=-2
366|9|28=-2
366|9|27=-2
366|9|26=-2
366|9|25=-2
366|9|24=-2
366|9|23=-2
366|9|22=-2
366|9|21=-2
366|9|20=-2
179|MethodParameters=186
JDPSelectDSNSTATUS1|jdbcdriver=684
JDPChoiceLayoutColumns1|actualChoiceValue=357
263|v=1
263|t=270
366|9|19=-2
366|9|18=-2
366|9|17=-2
366|9|16=-2
263|n=264
366|9|15=-2
JDPSelectDSNSTATUS1|jdbcdirect=687
263|m=269
366|9|14=-2
366|9|13=-2
263|k=268
366|9|12=-2
366|9|11=-2
263|i=266
366|9|10=-2
263|e=265
263|d=267
263|a=285
661|1|9=Plain
661|1|8=Helvetica
661|1|7=IMPACT1
661|1|6=STATUS1
473|y=13
661|1|5=
473|x=3
661|1|4=Assignedto
661|1|3=true
661|1|2=ASSIGNEDTO
661|1|1=15
661|1|0=Left
99=1
98=true
97=String[]
95=false
94=4
93=true
92=Method Parameters
356|y=20
356|x=17
89=Local Methods
88=Local Methods
87=false
86=1
85=false
84=Columns1updateRow
82=Local Methods
81=false
80=2
566|x=574
566|t=572
566|r=575
566|p=573
566|n=567
566|k=571
566|i=569
79=true
78=Columns1
566|e=568
76=ACTION_BTN_0
566|d=570
75=Drop here to attach this component/method to this Event
74=Methods
73=false
72=1
71=true
70=ACTION_BTN_0
391|x=399
776|x=1
391|t=397
391|r=400
391|p=398
391|n=392
391|k=396
391|i=394
391|e=393
524|0|9=Style:
391|d=395
892|String[]=897
524|0|8=Font:
524|0|7=Back to:
524|0|6=Tab to:
524|0|5=Status:
524|0|4=Popup:
524|0|3=Editable:
524|0|2=Dft:
68=false
524|0|1=Cols:
67=4
524|0|0=Pos:
66=true
65=Component Events
61=South
60=JDPButtons
155|EMAIL1=163
JDPListLayoutResultList1|psortChoiceSql=861
59=Components
58=true
57=17
56=false
55=JDPButtons1
51=Center
379|0|14=
50=Panel
379|0|13=
379|0|12=
379|0|11=
379|0|10=
484|x=2
651|0|10=BColor:
49=Drop here to add this component to the Panel
48=Components
47=true
46=24
45=true
44=Panel1
356|1|19=
40=Center
356|1|18=
356|1|17=
356|1|16=
356|1|15=
356|1|14=
356|1|13=
356|1|12=
356|1|11=
356|1|10=
39=Panel
38=Drop here to add this component to the Panel
37=Components
36=true
367|x=97
35=24
34=true
640|0|9=FColor:
33=Panel3
640|0|8=Size:
640|0|7=Style:
640|0|6=Font:
640|0|5=Back to:
640|0|4=Tab to:
640|0|3=Status:
640|0|2=Popup:
640|0|1=Label:
640|0|0=Pos:
484|1=EMAIL1
484|0=PHONE1
29=Center
28=JDPChiselFramePanel
27=Drop here to add this component to the Panel
26=Components
25=true
24=16
23=true
22=ChiselPanel1
747|1|9=Black
747|1|8=11
747|1|7=Bold
747|1|6=Helvetica
747|1|5=
787|y=11
747|1|4=
787|x=3
747|1|3=
747|1|2=
747|1|1=Problem Detail:
367|9=Impact:
747|1|0=Left
367|8=Problem Summary:
367|7=Possible Solution:
367|6=Item Affected:
367|5=Problem Type:
367|4=Email:
367|3=Phone / Email:
968|16=
367|2=Empid:
968|15=
367|1=First Name:
968|14=
18=JDPEmailSender
367|0=Last / First / ID:
998=JDPSearchResults
968|13=
17=Components
997=false
968|12=
16=true
996=1
968|11=
15=35
995=false
968|10=
14=false
994=clearList()
13=EMail1
992=JDPSearchResults
991=false
990=26
989=true
988=ResultList1
986=ACTION_EVENT
985=Drop here to attach this component/method to this Event
285|x=1
984=Methods
983=false
982=1
981=true
980=ACTION_EVENT
966|13|19=
802|x=811
966|13|18=
JDPChoiceLayoutColumns1|textChoiceSql=362
JDPChoiceLayoutColumns1|textChoiceValue=356
966|13|17=
802|v=2
966|13|16=
966|13|15=
802|t=809
966|13|14=
966|13|13=
802|r=812
966|13|12=
966|13|11=
802|p=810
966|13|10=
802|n=803
802|m=808
802|k=807
495|x=503
802|i=805
978=false
495|t=501
802|e=804
977=4
802|d=806
976=true
495|r=504
975=Component Events
802|a=1047
495|p=502
495|n=496
495|k=500
495|i=498
495|e=497
495|d=499
366|1|9=-2
366|1|8=-2
285|0=JDPButtons1
366|1|7=-2
366|1|6=-2
366|1|5=-2
366|1|4=-2
366|1|3=-2
962=
366|1|2=-2
366|1|1=4
366|1|0=3
378|x=1
366|1|29=-2
366|1|28=-2
366|1|27=-2
366|1|26=-2
366|1|25=-2
366|1|24=-2
366|1|23=-2
366|1|22=-2
366|1|21=-2
366|1|20=-2
802|ResultList1=813
661|0|12=BColor:
661|0|11=FColor:
661|0|10=Size:
JDPSelectColumnsColumns1|keysItems=328
366|1|19=-2
366|1|18=-2
366|1|17=-2
JDPSelectColumnsColumns1|keysUpdate=332
366|1|16=-2
366|1|15=-2
366|1|14=-2
366|1|13=-2
366|1|12=-2
366|1|11=-2
366|1|10=-2
949=This username/password
844|0|16=FINLSOLUTN
948=60
798|x=6
844|0|15=ENTRYDATE
947=1000
844|0|14=STATUS
946=
844|0|13=ASSIGNEDTO
945=
844|0|12=WORKLOG
944=
844|0|11=CALLID
943=Microsoft Access Driver (*.mdb)
844|0|10=PROBDETAIL
942=TestSQL
941=No
940=JDPHelpDesk
378|0=
966|12|9=
966|12|8=
966|12|7=
966|12|6=
966|12|5=
966|12|4=
966|12|3=
966|12|2=
966|12|1=Contains
966|12|0=Begins with
955|1|16=FINLSOLUTN
955|1|15=ENTRYDATE
955|1|14=STATUS
955|1|13=ASSIGNEDTO
955|1|12=WORKLOG
939=jdbc:odbc:
955|1|11=CALLID
938=sun.jdbc.odbc.JdbcOdbcDriver
955|1|10=PROBDETAIL
937=JDPHelpDesk
933=North
932=JDPWhereClause
931=Drop here to add this component to the Panel
930=Components
296|x=1
798|5=WORKLOG1
798|4=WORKLOGLabel1
813|x=822
798|3=POSSOLUTN1
813|w=1
798|2=POSSOLUTNLabel1
JDPChoiceLayoutIMPACT1|tableWhereClause=629
798|1=PROBDETAIL1
798|0=PROBDETAILLabel1
813|t=820
929=true
928=7
813|r=823
927=false
926=SearchPanel1
813|p=821
813|n=814
813|m=819
813|k=818
813|i=816
813|e=815
62|x=1
813|d=817
813|b=924
179|x=185
179|w=1
179|t=184
357|2|9=
916=Methods
357|2|8=
915=false
357|2|7=
914=1
357|2|6=
967|15|9=
913=false
357|2|5=
967|15|8=
912=getSelectedKey()
357|2|4=
967|15|7=
179|n=180
357|2|3=
967|15|6=
910=Methods
357|2|2=
967|15|5=
357|2|1=
967|15|4=
357|2|0=
967|15|3=
967|15|2=<
179|i=182
967|15|1=>
967|15|0==
296|0=EMail1
179|e=181
179|d=183
179|b=214
389|x=1
967|13|19=
967|13|18=
967|13|17=
967|13|16=
909=false
967|13|15=
908=26
967|13|14=
907=true
1|ChiselPanel1=21
967|13|13=
906=ResultList1
967|13|12=
967|13|11=
904=String[]
967|13|10=
903=Drop here to assign this method to this Parameter
902=MethodProperty
901=false
900=1
956|0|9=IMPACT
956|0|8=PROBSUMM
956|0|7=POSSOLUTN
62|0=createEmailText|L|\t//\n\t//  Format the email to send to the user \n\t//\n\tpublic String createEmailText() {\n\n\t\tStringBuffer text = new StringBuffer();\n\n\t\ttext.append("Call ID:         ");\n\t\ttext.append(CALLID1.getText());\n\t\ttext.append("\\n");\n\t\ttext.append("Name:            ");\n\t\ttext.append(FIRSTNAME1.getText() + " " + LASTNAME1.getText());\n\t\ttext.append("\\n");\n\t\ttext.append("Problem Summary: ");\n\t\ttext.append(PROBSUMM1.getText());\n\t\ttext.append("\\n");\n\t\ttext.append("Status:          ");\n\t\ttext.append(STATUS1.getSelectedItem());\n\t\ttext.append("\\n\\n");\n\t\ttext.append("Probem Detail:\\n");\n\t\ttext.append(PROBDETAIL1.getText());\n\t\ttext.append("\\n\\n");\n\t\ttext.append("Possible Solution:\\n");\n\t\ttext.append(PROBDETAIL1.getText());\n\t\ttext.append("\\n");\n\n\t\treturn text.toString();\n\t}\n
956|0|6=ITEMAFFECT
956|0|5=PROBTYPE
956|0|4=EMAIL
956|0|3=PHONE
956|0|2=EMPID
956|0|1=FIRSTNAME
956|0|0=LASTNAME
356|16|19=
356|16|18=
356|16|17=
356|16|16=
473|1|9=Plain
356|16|15=
473|1|8=Helvetica
356|16|14=
473|1|7=EMPID1
356|16|13=
473|1|6=EMAIL1
356|16|12=
473|1|5=
356|16|11=
473|1|4=Phone
356|16|10=
473|1|3=true
473|1|2=PHONE
473|1|1=13
473|1|0=Left
967|3|19=
967|3|18=
967|3|17=
967|3|16=
967|3|15=
967|3|14=
967|3|13=
967|3|12=
967|3|11=
967|3|10=
JDPChoiceLayoutIMPACT1|valuesFrom=621
671|0|10=BColor:
11|1|1=BorderLayout
11|1|0=Center
966|3|9=
966|3|8=
966|3|7=
966|3|6=
966|3|5=
966|3|4=
966|3|3=
357|7|19=
966|3|2=
357|7|18=
966|3|1=Contains
357|7|17=
966|3|0=Begins with
357|7|16=
357|7|15=
357|7|14=
357|7|13=
357|7|12=
357|7|11=
357|7|10=
954|1|9=IMPACT
954|1|8=PROBSUMM
954|1|7=POSSOLUTN
954|1|6=ITEMAFFECT
954|1|5=PROBTYPE
960|16=Finlsolutn
954|1|4=EMAIL
960|15=Entry Date
954|1|3=PHONE
960|14=Status
954|1|2=EMPID
960|13=Assignedto
954|1|1=FIRSTNAME
960|12=Worklog
954|1|0=LASTNAME
960|11=Call ID
960|10=Probdetail
575|1|9=Plain
575|1|8=Helvetica
575|1|7=PROBSUMM1
575|1|6=ENTRYDATE1
575|1|5=
575|1|4=Callid
575|1|3=false
575|1|2=CALLID
575|1|1=10
575|1|0=Left
917|x=1
JDPSelectDSNIMPACT1|password=615
205|t=210
205|n=206
205|i=208
329|1|9=IMPACT
329|1|8=PROBSUMM
329|1|7=POSSOLUTN
329|1|6=ITEMAFFECT
205|e=207
329|1|5=PROBTYPE
205|d=209
329|1|4=EMAIL
329|1|3=PHONE
329|1|2=EMPID
329|1|1=FIRSTNAME
329|1|0=LASTNAME
368|96=0
368|95=0
368|94=0
368|93=0
368|92=0
368|91=0
368|90=0
917|0=getSelectedKey()
625|x=1
452|0|9=FColor:
452|0|8=Size:
452|0|7=Style:
452|0|6=Font:
368|89=0
452|0|5=Back to:
368|88=0
452|0|4=Tab to:
368|87=0
452|0|3=Status:
368|86=0
452|0|2=Popup:
368|85=0
452|0|1=Label:
368|84=0
452|0|0=Pos:
368|83=0
368|82=0
357|16|19=
368|81=0
357|16|18=
368|80=0
357|16|17=
357|16|16=
357|16|15=
357|16|14=
357|16|13=
357|16|12=
357|16|11=
357|16|10=
368|79=0
368|78=0
368|77=0
368|76=0
368|75=0
368|74=0
368|73=0
368|72=0
368|71=0
368|70=0
660|x=1
JDPSelectDSNColumns1|jdbcdirect=315
625|0=
JDPSelectDSNIMPACT1|datasource=608
368|69=0
333|x=17
368|68=0
368|67=0
368|66=0
368|65=0
368|64=0
368|63=0
368|62=0
870|v=1
368|61=0
368|60=0
JDPScreenSettingsColumns1|mousePtrText=336
870|t=877
870|n=871
870|m=876
870|k=875
967|7|9=
870|i=873
967|7|8=
967|7|7=
967|7|6=
967|7|5=
870|e=872
967|7|4=
870|d=874
967|7|3=
967|7|2=
967|7|1=like
870|a=922
967|7|0=like
543|x=1
368|59=0
368|58=0
368|57=0
368|56=0
368|55=0
368|54=0
368|53=0
368|52=0
368|51=0
368|50=0
356|7|9=
356|7|8=
356|7|7=
356|7|6=
356|7|5=
356|7|4=
356|7|3=
356|7|2=
356|7|1=
356|7|0=
333|9=JDPChoice
333|8=TextField
333|7=TextArea
333|6=TextField
333|5=TextField
333|4=TextField
333|3=TextField
333|2=TextField
333|1=TextField
333|0=TextField
368|49=0
368|48=0
368|47=0
368|46=0
368|45=0
368|44=0
368|43=0
368|42=0
368|41=0
1000|MethodParameters=1007
554|0|9=FColor:
368|40=0
554|0|8=Size:
554|0|7=Style:
554|0|6=Font:
554|0|5=Back to:
554|0|4=Tab to:
554|0|3=Status:
554|0|2=Popup:
963|x=17
554|0|1=Label:
554|0|0=Pos:
368|39=0
368|38=0
368|37=0
251|x=257
368|36=0
251|w=1
368|35=0
368|34=0
368|33=0
251|t=256
368|32=0
368|31=0
368|30=0
251|n=252
251|i=254
251|e=253
251|d=255
251|b=287
309|y=13
309|x=3
368|29=0
368|28=0
368|27=0
368|26=0
368|25=0
368|24=0
963|9=12
368|23=0
963|8=104
368|22=0
963|7=42
368|21=0
963|6=54
368|20=0
963|5=14
347|16=Y
963|4=54
347|15=Y
963|3=17
347|14=Y
963|2=54
347|13=Y
963|1=19
347|12=Y
963|0=19
347|11=Y
347|10=Y
671|y=11
671|x=3
368|19=0
368|18=0
368|17=0
368|16=0
368|15=0
368|14=0
368|13=0
368|12=1
966|6|19=
368|11=0
966|6|18=
368|10=1
966|6|17=
966|6|16=
966|6|15=
966|6|14=
966|6|13=
344|x=17
966|6|12=
966|6|11=
966|6|10=
777|0|9=Font:
777|0|8=Back to:
777|0|7=Tab to:
777|0|6=Status:
777|0|5=Popup:
777|0|4=Editable:
777|0|3=Dft:
777|0|2=Cols:
777|0|1=Rows:
777|0|0=Pos:
JDPSearchLayoutSearchPanel1|pinitChoice=962
357|10|9=
357|10|8=
357|10|7=
554|y=11
357|10|6=
554|x=3
357|10|5=
357|10|4=
357|10|3=
357|10|2=
357|10|1=
357|10|0=
227|v=1
227|t=234
380|ASSIGNEDTOLine1=641
344|9=No
344|8=No
227|n=228
344|7=No
227|m=233
344|6=No
344|5=No
227|k=232
344|4=No
344|3=No
227|i=230
344|2=No
344|1=No
344|0=No
227|e=229
227|d=231
227|a=248
441|2|7=
441|2|6=
441|2|5=java.lang.String
441|2|4=java.lang.String
974|v=1
974|n=975
974|i=977
974|e=976
974|d=978
974|a=1045
380|CALLIDLine1=555
JDPSelectDSNColumns1|jdbcdriver=312
661|0|9=Style:
661|0|8=Font:
661|0|7=Back to:
661|0|6=Tab to:
472|x=1
661|0|5=Status:
661|0|4=Popup:
661|0|3=Editable:
661|0|2=Dft:
661|0|1=Cols:
661|0|0=Pos:
494|1|10=LightGray
355|x=17
JDPSearchLayoutSearchPanel1|pchooseFrom=960
892|v=1
892|n=893
892|i=895
892|e=894
892|d=896
892|a=919
565|y=11
565|x=3
JDPSelectDSNColumns1|jdbcsuffix=314
390|y=10
390|x=3
355|9=Fields entered here
355|8=Fields entered here
355|7=Fields entered here
355|6=Fields entered here
355|5=Fields entered here
355|4=Fields entered here
355|3=Fields entered here
355|2=Fields entered here
355|1=Fields entered here
355|0=Fields entered here
JDPChoiceLayoutColumns1|columnActualList=360
JDPSelectDSNColumns1|jdbcprefix=313
483|y=13
483|x=3
53|2|1=
53|2|0=
366|y=30
366|x=11
191|v=1
576|x=585
191|t=198
576|t=583
576|r=586
191|n=192
576|p=584
191|m=197
576|n=577
191|k=196
576|m=582
191|i=194
576|k=581
576|i=579
191|e=193
191|d=195
576|e=578
576|d=580
191|a=212
249|x=1
747|0|9=FColor:
747|0|8=Size:
747|0|7=Style:
747|0|6=Font:
747|0|5=Back to:
747|0|4=Tab to:
786|x=1
747|0|3=Status:
747|0|2=Popup:
747|0|1=Label:
747|0|0=Pos:
899=true
380|ASSIGNEDTOLabel1=631
898=String[]
896=false
895=4
894=true
893=Method Parameters
890=Local Methods
1049|x=1
889=Local Methods
888=false
887=1
886=false
360|16=
885=Columns1Load
284|x=1
360|15=
360|14=
883=Local Methods
360|13=
882=false
360|12=
881=2
360|11=
880=true
360|10=
453|EMAIL1=474
249|0=String
801|x=2
379|1|14=
379|1|13=
379|1|12=
379|1|11=
379|1|10=
494|y=11
494|x=3
879=Columns1
877=ACTION_EVENT
651|1|10=LightGray
876=Drop here to attach this component/method to this Event
875=Methods
64|ACTION_BTN_1=122
874=false
64|ACTION_BTN_0=69
873=1
872=true
1049|0=Panel3
871=ACTION_EVENT
JDPSelectDSNIMPACT1|dataSources=607
356|2|19=
356|2|18=
356|2|17=
356|2|16=
356|2|15=
356|2|14=
356|2|13=
356|2|12=
356|2|11=
356|2|10=
869=false
366|0|9=-2
868=4
366|0|8=-2
867=true
284|0=createEmailText
366|0|7=-2
866=Component Events
366|0|6=-2
366|0|5=-2
864=ASSIGNEDTO='" +user.cust.username + "' OR '" + user.cust.username + "' = 'supportadmin'
366|0|4=-2
863=
366|0|3=-2
366|0|2=2
366|0|1=1
366|0|0=0
801|1=Columns1
697|0|19=
801|0=JDPButtons1
697|0|18=
697|0|17=
697|0|16=
697|0|15=
697|0|14=
697|0|13=
697|0|12=
697|0|11=
697|0|10=
859=Yes
858=Total Entries:
857=100
856=130
853=Folder
852=Folder
851=
587|x=595
587|t=593
587|r=596
587|p=594
587|n=588
587|k=592
587|i=590
587|e=589
587|d=591
797|y=14
848=List
797|x=3
969|16=
969|15=
356|16|9=
969|14=
356|16|8=
969|13=
356|16|7=
969|12=
356|16|6=
969|11=
356|16|5=
969|10=
356|16|4=
356|16|3=
356|16|2=
356|16|1=
966|11|9=
356|16|0=
966|11|8=
966|11|7=
966|11|6=
966|11|5=
966|11|4=
966|11|3=
966|11|2=Equal to
966|11|1=Less than
966|11|0=Greater than
JDPSelectDSNSTATUS1|userid=691
837=This username/password
836=60
835=1000
834=DSN=JDPHelpDesk;UID=;PWD=;
833=
832=
831=
830=TestSQL
295|x=6
586|0|10=BColor:
812|y=2
966|14|19=
812|x=3
966|14|18=
966|14|17=
452|0|10=BColor:
966|14|16=
966|14|15=
JDPChoiceLayoutSTATUS1|valuesFrom=696
966|14|14=
829=No
966|14|13=
828=JDPHelpDesk
966|14|12=
827=jdbc:odbc:
966|14|11=
826=sun.jdbc.odbc.JdbcOdbcDriver
847|0|4=ENTRYDATE
966|14|10=
825=JDPHelpDesk
847|0|3=CALLID
847|0|2=EMPID
847|0|1=FIRSTNAME
847|0|0=LASTNAME
821=Center
596|1|9=Black
820=JDPSearchResults
596|1|8=11
596|1|7=Bold
596|1|6=Helvetica
596|1|5=
596|1|4=
596|1|3=
596|1|2=
596|1|1=Impact:
596|1|0=Left
178|x=1
819=Drop here to add this component to the Panel
818=Components
817=true
357|1|9=
816=26
357|1|8=
815=false
357|1|7=
814=ResultList1
357|1|6=
967|14|9=
357|1|5=
967|14|8=
357|1|4=
967|14|7=
357|1|3=
967|14|6=
810=West
357|1|2=
967|14|5=
295|5=sendSingleMessage()
357|1|1=
967|14|4=
295|4=setMessage(String)
357|1|0=
967|14|3=
295|3=setMessageSubject(String)
967|14|2=
295|2=setReturnAddress(String)
967|14|1=like
295|1=setToAddress(String)
967|14|0=like
295|0=setMailServer(String)
366|2|29=-2
366|2|28=-2
809=Panel
366|2|27=-2
808=Drop here to add this component to the Panel
366|2|26=-2
807=Components
366|2|25=-2
806=true
366|2|24=-2
805=24
366|2|23=-2
804=true
366|2|22=-2
803=Panel2
366|2|21=-2
366|2|20=-2
905|v=1
905|t=910
661|1|12=LightGray
905|n=906
661|1|11=Black
661|1|10=11
504|2|7=
504|2|6=
504|2|5=java.lang.String
905|i=908
504|2|4=java.lang.String
905|e=907
905|d=909
905|a=917
178|0=Method Parameters
473|0|9=Style:
473|0|8=Font:
366|2|19=-2
473|0|7=Back to:
366|2|18=-2
473|0|6=Tab to:
366|2|17=-2
473|0|5=Status:
366|2|16=-2
473|0|4=Popup:
366|2|15=-2
473|0|3=Editable:
366|2|14=-2
698|0|9=
473|0|2=Dft:
366|2|13=-2
698|0|8=
473|0|1=Cols:
366|2|12=-2
698|0|7=
473|0|0=Pos:
366|2|11=-2
698|0|6=
366|2|10=-2
698|0|5=
698|0|4=
698|0|3=
698|0|2=
698|0|1=
698|0|0=
JDPSelectDSNSTATUS1|connectstring=692
11|0|1=Layout:
11|0|0=Pos:
966|2|9=
966|2|8=
966|2|7=
966|2|6=
9=Center
966|2|5=
8=Panel
966|2|4=
7=Drop here to add this component to the Panel
966|2|3=
6=Components
966|2|2=
5=false
966|2|1=Contains
4=24
966|2|0=Begins with
3=true
2=Main
823|y=1
823|x=3
622|0|19=
622|0|18=
622|0|17=
622|0|16=
622|0|15=
622|0|14=
622|0|13=
622|0|12=
622|0|11=
622|0|10=
JDPSelectDSNColumns1|password=318