533Times New Roman633Times New Roman733Times New Roman833Times New Roman933Times New Roman1033Times New Roman1133Times New Roman1233Times New Roman1333Times New Roman1433Times New RomanG3###############
Help Document4. On-Save ConfigurationIntroduction1
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command Software
##############
Help Document8. Automatic UpdateFilling in the Update Configuration Document4
CN=Christopher May/O=GLCCN=David K Hass/O=DEVCN=Christopher May/O=GLCCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command Software
###############################################
Help Document5. SchedulerOpening the Scheduled Scan Configuration Document2
CN=Christopher May/O=GLCCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=csmith/O=Command SoftwareCN=atravers/O=Command Software
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command Software
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command Software
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=csmith/O=Command Software
#########################################
Help Document7. Quarantine DatabaseDisinfect and Return4
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa5-nt4/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=csmith/O=Command SoftwareCN=atravers/O=Command Software
#############################################
Help Document3. Mail ConfigurationFilling in the Mail Configuration Document3
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=csmith/O=Command SoftwareCN=atravers/O=Command Software
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=atravers/O=Command Software
##################################
Help Document2. Server ConfigurationIntroduction1
CN=Christopher May/O=GLCCN=David Hass/O=GLCCN=David K Hass/O=DEVCN=GLCHUB1/O=GLCCN=Christopher May/O=GLCCN=David K Hass/O=GLCCN=qa-admin/O=cssCN=qa5-nt4/O=cssCN=qa-admin/O=cssCN=David Hass/O=GLCCN=David K Hass/O=GLCCN=Christopher May/O=GLCCN=atravers/O=Command SoftwareCN=Christopher May/O=GLCCN=csmith/O=Command SoftwareCN=atravers/O=Command Software
Please see the Help database normally located at Notes\Data\CSAV\CSAVHelp.nsf, and the product documentation for more information about Command Anti-Virus for Lotus Notes.
08/10/98 03:43:48 AM Christopher May/GLC deleted GLCHUB1/GLC
08/10/98 03:43:47 AM Christopher May/GLC deleted Christopher May/GLC
08/10/98 03:43:44 AM Christopher May/GLC updated -Default-
09/30/98 06:11:08 PM Christopher May/GLC added OtherDomainServers
09/30/98 06:11:08 PM Christopher May/GLC added LocalDomainServers
09/30/98 06:11:08 PM Christopher May/GLC added GLCHUB1/GLC
09/30/98 06:11:08 PM Christopher May/GLC added Christopher May/GLC
-Default-
LocalDomainServers
OtherDomainServers
atravers
CN=atravers/O=Command Software
CN=dshivers/O=Command Software
CN=qa-admin/O=Command Software
CN=csmith/O=command software
Contents
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Please see the Help database normally located at Notes\Data\CSAV\CSAVHelp.nsf, and the product documentation for more information about Command Anti-Virus for Lotus Notes.
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The Automatic Update feature
allows administrators to download updated program files from our FTP site and distribute them quickly on multiple servers with no interaction.
Automatic Update operates by placing Command AntiVirus files in a unique parent directory in a shared location on the network. This directory is called the
automatic update directory
. The Automatic Update process compares the dates of the files on the Lotus Notes server with those in the
automatic update directory
. If the
automatic update directory
dates are newer, the server responds by automatically updating the Lotus Notes server with the newer program files. For more information on setting up the parent directory, see
Preparing the Automatic Update Directory
Update Configuration
document allows administrators to specify the server that is to be updated and the time that the update is to take place. You can update immediately, once at a specific time, or periodically at a specific time.
The following information is required:
Lotus
Notes Server Name
Automatic Update Directory
Primary FTP Server Information
Scheduling Options
have an
Update Configuration
document for
server that is to be updated.
When you create a new update job, the
Update Configuration
document is created with default information. You can either accept or modify the default settings and values. However, you
type in the full path and name of the
Automatic Update Directory
and your
Primary FTP User Name
and
Password
. If you are using the
Secondary FTP Server Information
option, you
also type in your
Secondary FTP User Name
and
Password
icrosoftWord RTF
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CGM Imag
Note:
As the distribution of mail is temporarily stopped when the files are being updated, updates should be completed during low-usage times. When the update is complete, the queued mail is scanned and then distributed.
Status
field at the top of the
Update Configuration
document indicates the status of each update. The status of an update can be
of the following:
Pending - CSAV has not yet processed this request.
Processing - CSAV is currently processing this job.
Launched - The CSSFTP process is running and files are being evaluated to see if they are up-to-date.
Processed - CSAV has completed processing the job.
Failed - CSAV did not complete the automatic update process.
Status
is also displayed in the
Update View
. To refresh the status in the
Update View
, press
icrosoftWord RTF
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CGM Imag
Note:
For full-product updates, you
run SETUP manually from the Lotus Notes server. Remember, you
shut down the server before installing CSAV.
Times New Roman
Command AntiVirus (CSAV) for Lotus
Notes provides state-of-the-art virus protection and administrative options. Using the Lotus API, CSAV integrates directly with the core Lotus Notes document engine and transparently scans all documents for virus infection using Command Software's award-winning virus protection.
Command AntiVirus for Lotus Notes provides separate
Mail
On-Save Configuration
documents. This allows the administrator to select different options (
Delete
Disinfect
Quarantine
) for handling an infected file when a virus is detected. For example, you can choose to
Quarantine
all infected mail documents, and then choose to
Disinfect
all saved (
modified
replicated
) documents.
icrosoftWord RTF
*.BMP
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Note:
All
mail saved to the
sent
mail folder is handled as an
On-Save Configuration
document. However, if a virus is detected, CSAV sends a virus report only when the mail is sent
when the mail is saved.
The CSAV
Scheduled Scan
Configuration
document allows an administrator to scan all or some of the databases on a server at any time. Scans can be scheduled to run on a daily, weekly or monthly basis.
Under normal everyday operation, CSAV uses only a small
amount, approximately 2%,
of additional system resources to monitor documents for file attachments and to scan those files for infection.
Actual performance depends on the amount of file attachment traffic and virus infection. Scheduled scan and replication of documents with large numbers of file attachments increase the load on the server. To reduce the load, tasks can be scheduled to run during low-usage periods.
icrosoftWord RTF
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Note:
System requirements for running Lotus Notes & Domino may vary depending on how many users you support. Command AntiVirus for Lotus Notes requires some additional resources, and if your users
frequently
send
large
files containing potentially infected data objects, you may need to upgrade your server's memory to accommodate the increase in load.
For example, a system with 5 users who regularly send large files back and forth will require more RAM and free disk space than a system with 100 users who rarely send files or other potentially infected objects.
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Note:
To use the Automatic Update feature, Command AntiVirus must be installed on each Lotus Notes server.
Also, The server conducting the update must have
access to the shared Universal Naming Convention (UNC) location that contains the
automatic update directory
Creating the Automatic Update Directory
Automatic Update operates by placing Command AntiVirus update files in a unique parent directory in a shared location on the network. This directory is called the
automatic update directory
. The Automatic Update process compares the dates of the files on the Lotus Notes server with those in the
automatic update directory
. If the
automatic update directory
dates are newer, the server responds by automatically updating the Lotus Notes server with the newer program files. For example, if only the definition (*.DEF) files have changed since the last update, then only those files will be updated.
Component updates are not visible. At most, you may notice that the system runs a bit slower during the update process.
To create the
automatic update directory
, complete the following:
In a shared location on the network, create an
automatic update directory
to store the update files, for example:
\\SERVER\SHARE\UPDATE
Each time you start an on-demand or scheduled update through the
Update Configuration
document, CSAV does the following:
1. Creates a product, a definition, and a component files subdirectory, for example:
\\SERVER\SHARE\UPDATE\CSAV_LOTUSNOTES
\\SERVER\SHARE\UPDATE\CSAV_LOTUSNOTES\DEF
\\SERVER\SHARE\UPDATE\CSAV_LOTUSNOTES\COMP
When created automatically through the Automatic Update process, the name of the product directory is a specific number, and the name of the subdirectories are unique names. These numbers are assigned by the program and then interpreted by the CSSFILES.INI file. The following is an example of the path and name of the product, definition and component files subdirectories:
\\SERVER\SHARE\UPDATE\0603
\\SERVER\SHARE\UPDATE\0603\CSS43e.00
\\SERVER\SHARE\UPDATE\0603\CSS282.01
Note:
The definition files subdirectory ends in a
and the component files subdirectory ends in
2. Downloads the update files from our FTP site to the Windows
temporary directory. This directory is called the
staging directory
. Then, CSAV extracts the latest files and copies them to the appropriate subdirectories in the
automatic update directory
3.
Creates a file named CSSFILES.INI that contains the following information:
[Win32-CSAV_LotusNotes]
BaseDir=\\SERVER\SHARE\UPDATE\0603
DEFILES=CSS43e.00
COMPONT=CSS282.01
Remember, the name of the product directory is a specific number, and the name of the subdirectories are unique names.
Setting Administrative Rights
To insure that the automatic update completes properly, you must set the administrative rights of the server. To do this:
1. Go to the Lotus Notes workspace and double-click the
Name & Address Book
database icon.
2. From the navigator, select the
Server
folder.
3. From the
Server
folder, select
Servers
. The system displays the
Servers
view.
4. In the view pane, double-click the appropriate server document. The system displays the server document.
5. Click the
Edit
button on the action bar.
6. In the
Administrators
field
, type in the server name/domain name of the server.
7. Click the
button on the action bar.
8. Click the
Close
button on the action bar to exit.
Now, you are ready to specify the server and scheduling options in the
Update Configuration
document. For more information, see
Filling in the Update Configuration
Document
Document
Times New Roman
The settings and values from the
On-Save Configuration
document ensure that virus scans for saved documents run with the correct scanning and reporting options for your environment. Saved documents include
modified
replicated
documents.
.DOC;*.RTF
PCX I
WordPerfect
Note:
All mail saved to the
mail folder is handled as an
On-Save Configuration
document. However, if a virus is detected, CSAV sends a virus report only when the mail is sent
when the mail is saved.
The following information is required.
Name of server to scan
How to handle infected files (
Delete
Disinfect
, or
Quarantine
Report recipients
Report messages
The first time you start the server after installation, the
On-Save Configuration
document is created with default information. You can either accept or modify the default settings and values.
Times New Roman
Configuration Error
- Make sure that the
Server Configuration
Mail Configuration
and
On-Save
Configuration
documents are filled in correctly. Also, make sure that the value of CSAVLocation in the NOTES.INI is the correct path of the CSAV.NSF database. The default is
C:\NOTES\DATA\CSAV
Reporting Error
- Check the values of CSAVMailServer and CSAVMailFile in the NOTES.INI file. Make
sure
that they are filled in correctly with the administrator's mail server and mail file. The mail server needs to be in the
canonical format, for example, cn=Server Name/o=domain. The mail file should be entered using the Notes Data directory as the relative path, for example, mail\filename.nsf.
Logging Error
- Make
that the values of the
Server
and
Location
are filled in correctly in the
Server
Configuration
document.
Quarantine Erro
r - Make sure that the values of the
Quarantine Server
and
Quarantine Location
are filled in correctly in the
Server
Configuration
document.
Systems Database Reference Error
- If the
Quarantine
, or
databases do not open from the
Main Menu
, make sure that the values of the
Server
Location
options are filled in correctly in the
Server Configuration
document.
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Note:
Becaues
every
update creates a new definition and a new component files subdirectory in the automatic update directory, we recommend that you peridically delete old subdirectories.
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You can access the
Server Configuration
document through the Command AntiVirus for Lotus
Notes
Main Menu
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1. At the
Main Menu
, click
Configure
. The system displays the
Configuration Menu
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iguration
Configuration Menu
This menu contains the navigator on the left and the view pane on the right.
2. Click
Server
3. In the view pane, double-click the
Server Configuration
document that you need to reconfigure. If one does not exist, click the
New Server Document
button on the action bar. The system displays the
Server Configuration Document
. For more information, see the help section on
Filling in the Server Configuration Document
4. If you are editing an existing document, click the
Edit Document
button on the action bar.
Times New Roman
You can access the
Update Configuration
document through the Command AntiVirus for Lotus
Notes
Main Menu
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Main Menu
At the
Main Menu
, click
Configure
. The system displays the
Configuration Menu
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Configuration Menu
This menu contains the navigator on the left and the view pane on the right.
2. Click
Update
. The system displays the
Update View
. This view shows all jobs that have been processed and those that are currently processing.
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3. Click the
New Update Job
button on the action bar. The system displays a new
Update Configuration
document. For more information, see the help section on
Filling in the Update Configuration Document
Note:
You can also modify a processed
Update Configuration
document. In the view pane,
double-click the document that you want to modify. Then, click the
Edit Document
button on the action bar.
You can reschedule an
on-demand
update by clicking the
ReSchedule
button on the action bar. The scan runs immediately after you click the
button.
You can also reschedule
scheduled
updates. For example, if a
scheduled
update runs periodically, make the changes to your scheduling options, click the
ReSchedule
button, and then click the
Save
button on the action bar. If the
Begin Job At
option is earlier than the present date and time, the update runs immediately and then reschedules as a
Pending
job. If the
Begin Job At
option is in the future, the scan only reschedules as a
. If this setting is selected, the scan runs immediately after you click the
button on the action bar. The alternate setting is
At Specific Time
. If this setting is selected, the system displays the
Begin Job At
and
Run Job Periodically?
options.
Begin Job At
- If you selected the
At Specific Time
setting, you
enter the time the job should begin.
Run Job Periodically?
- If you selected the
At Specific Time
setting, you
select
to indicate whether this job should be repeated at the scheduled time during a specific period. For example, by selecting a setting in the
Period
option, you can run the job daily, weekly or monthly at the scheduled time.
Period
- If you selected
Run Job Periodically
, you
select a
Daily
Weekly
Monthly
interval. CSAV defines a day as 24 hours, a week as 7 days, and a month as 31 days.
The following view displays the bottom section of the
Scheduled Scan Configuration
document.
Note:
As the distribution of mail is temporarily stopped when the files are being updated, updates should be completed during low-usage times. When the update is complete, the queued mail is scanned and then distributed.
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. The default is the server used during installation. Click the down arrow
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Automatic Update Directory
- Type in the full path and name of the directory that you created to store the CSAV update files.
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IP Address
(D(`(
- Displays the Internet Protocol address of the FTP site that contains the CSAV update files.
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Directory
- Displays the FTP directory that contains the CSAV update files.
User Name@%
+X+t+
- Type in your FTP user name.
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Help Document%
Times New Roman
$Fonts
5. Scheduler
Chapter
Filling in the Scheduled Scan Configuration Document
Subject
Subject
Section
Section
Server, database, scheduling and reporting options for scheduled scans are set in the
Scheduled Scan Configuration
document. The first time you start the server after installation, the
Scheduled Scan Configuration
document is created with default information.
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Note:
Because scheduled scans use resources, we recommend that you schedule them during low-usage times.
Times New Roman
Server and database locations needed for the operation of Command AntiVirus for Lotus
Notes are set in the
Server Configuration
document. The first time you start the server after installation, the
Server Configuration
document is created with default information.
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Server Configuration Document
The following options are required. You can either accept or modify the default values.
Server Name
- Displays the name of the server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
Temporary Attachment Directory
- CSAV detaches
attachments and places them into this directory prior to scanning them. If the attachments are virus-free, CSAV returns them to the original documents. If they are infected, CSAV handles them according to the settings specified in the configuration documents, for example,
Delete
Disinfect
, or
Quarantine
. Enter the path to the directory in the following format:
C:\TEMP\
Log Database Server
Displays the name of the
server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
. The
database can exist on a single server or on many servers as long as CSAV is installed on each server.
Log Database Location
- Displays the
location using the Notes Data directory as the relative path. If the location is C:\NOTES\DATA\CSAV\CSAVLOG.NSF, enter the location in the following format:
CSAV\CSAVLOG.NSF
Quarantine Database Server
Displays the name of the
Quarantine
server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name &
Address Book
. The
Quarantine
database can exist on a single server or on many servers as long as CSAV is installed on each server.
Quarantine
Database Location
Displays the
Quarantine
location using the Notes Data directory as the relative path. If the location is C:\NOTES\DATA\
QUAR.NSF, enter the location in the following format:
QUAR.NSF
Help Database Server
Displays the name of the
Help
server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select the server name from the
Name & Address Book
. The
database can exist on a single server or on many servers as long as CSAV is installed on each server.
Help Database Location
Displays the
location using the Notes Data directory as the relative path. If the location is C:\NOTES\DATA\
HELP.NSF, enter the location in the following format:
HELP.NSF
After all of the required options are filled in correctly, click the
button on the action bar.
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Scheduled Scan Configuration
document
allows administrators to configure scheduled scans for specific servers and databases. You can scan immediately, once at a specific time, or periodically at a specific time.
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Note:
Because scheduled scans use resources, we recommend that you schedule them during low-usage times.
When you create a new scheduled job, the
Scheduled Scan Configuration
document is created with default information. You can either accept or modify the default settings and values. However, you
select the databases that you want to scan.
Status
field at the top of the
Scheduled Scan Configuration
document indicates the status of each scan job.
The status of a scan job can be
of the following:
Pending - CSAV has not yet processed this request.
Processing - CSAV is currently processing this job.
Processed - CSAV has completed processing the job.
Status
is also displayed in the
Schedule View
. For more information, see the help section on
Opening the Scheduled Scan Configuration
Document
Times New Roman
Scan Log
contains detailed information on a detected virus.
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Scan Log Document
The following information is stored in the
document:
Server Name
- Displays the name of the server on which the virus was detected.
Scan Date
- Displays the date and time the virus was detected.
Scan Type
- Displays the type of scan performed (
Schedule
, or
On-Save
On-Save
includes all
modified
replicated
documents.
Database Name
- Displays the name of the database where the virus was detected. The relative path is the Notes Data directory. The database name for all mail documents is
mail.box
Attachment Name
- Displays the name of the attachment containing the virus.
Virus Added By
- Displays the name of the user who added the infected virus to the document.
Virus Information
- Displays information about the virus including the name of the file and the name of the infection. The name of the file can be different from the attachment name. For example, if the attachment name is CSAV.ZIP, the name of the infected file can be the name of any one of the files within the zipped file.
Scan Option
- Displays the setting (
Delete
Disinfect
Quarantine
) CSAV used to scan. This information is obtained from the configuration documents.
Scan Results
- Displays the results of the scan. This option specifies whether the infected file was
Deleted
Disinfected
Quarantined
. The
Scan Results
can be different from the
Scan Option
. For example, if the
Scan Option
is set to
Disinfect
and the infected file cannot be disinfected,
Scan Results
can be
Delete
Quarantine
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Update Configuration
document contains the server, update, and scheduling options needed to perform an automatic update. When you create a new update job, the
Update Configuration
document is created with default information.
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Update Configuration Document (top section)
The following options are required. You can either accept or modify the default settings and values. However, you
type in the full path and name of the
Automatic Update Directory
and your
Primary FTP User Name
and
Password
. If you are using the
Secondary FTP Server Information
option,
you
also type in your
Secondary FTP User Name
Password
Note:
CSAV uses the
Secondary FTP Server
only if the
Primary FTP Server
fails.
Update which server?
- Displays the name of the server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
Automatic Update Directory
- Type in the full path and name of the directory that you created to store the CSAV update files.
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*.DOC
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Note:
If you do not specify an
Automatic Update Directory
, the automatic update process ends before the downloaded files are extracted.
IP Address
- Displays the Internet Protocol address of the FTP site that contains the CSAV update files.
Directory
- Displays the FTP directory that contains the CSAV update files.
User Name
- Type in your FTP user name.
Password
- Type in your FTP password.
The following view displays the bottom section of the
Update Configuration
document.
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Update Configuration Document (bottom section)
Run This Job
- Specifies when this job should run. The default setting is
. If this setting is selected, the update runs almost immediately after you click the
button on the action bar. For a remote server, you may experience a delay of up to a minute.
The alternate setting is
At Specific Time
. If this setting is selected, the system displays the
Begin Job At
and
Run Job Periodically?
options.
Begin Job At
- If you selected the
At Specific Time
setting, you
enter the time the job should begin.
Run Job Periodically?
- If you selected the
At Specific Time
setting, you
select
to indicate whether this job should be repeated at the scheduled time during a specific period. For example, by selecting a setting in the
Period
option, you can run the job daily, weekly or monthly at the scheduled time.
Period
- If you selected
Run Job Periodically
, you
select a
Daily
Weekly
Monthly
interval. CSAV defines a day as 24 hours, a week as 7 days, and a month as 31 days.
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Note:
If no files need to be updated, the automatic update process ends.
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Note:
Because
every
update creates a new definition and a new component files subdirectory in the
automatic update directory
, we recommend that you periodically delete old subdirectories.
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uarantine Log
contains detailed information on the quarantined virus. It also includes the attachment containing the actual virus.
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Quarantine Log Document
The following information is stored in the
Quarantine Log
document:
Server Name
- Displays the name of the server on which the virus was detected.
Scan Date
- Displays the date and time the virus was detected.
Database Name
- Displays the name of the database where the virus was detected. The relative path is the Notes Data directory. The database name for all mail documents is
mail.box
Virus Added By
- Displays the name of the user who added the infected virus to the document.
Virus Type
- Displays information about the virus, including the name of the file and the name of the infection.
Status
- This option exists only if the administrator tries to
isinfect and Return
the virus
. For more information, see the help section on
Disinfect and Return
. The
Status
values are
Virus was disinfected and returned
Virus could not be disinfected
and returned
Virus
- Displays the name of the attachment containing the actual virus. Double-click to view, open, or detach the attachment to another location.
Document Link
- Contains a link to the document where the virus originated. If the document does not exist or if the originating document was mail, the user receives a Lotus
Notes error message.
Times New Roman
The settings and values from the
Mail Configuration
document ensure that a mail virus scan runs with the correct scanning and reporting options for your environment. The following information is required:
Name of server to scan
How to handle infected files (
Delete
Disinfect
, or
Quarantine
Report recipients
Report messages
The first time you start the server after installation, the
Mail Configuration
document is created with default information. You can either accept or modify the default settings and values.
Times New Roman
Scan
document stores all of the information about viruses that were detected. The
database contains one document for
virus detected. Virus reports that are sent out contain a Document Link icon that automatically takes the user to the
Scan Log
document. In Lotus
Notes, a Document Link icon only works if the database is on the user's workspace.
Times New Roman
Disinfect and Return
is a feature that
allows the administrator to try to disinfect a quarantined file and return it to the original document.
The advantage of this feature is that you can quarantine a file and disinfect it at a later time. For example, you can have a quarantined file that cannot be disinfected now but, with updated virus signatures, can be disinfected in the future.
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Quarantine Log Document
Click the
Disinfect and Return
button on the action bar.
If the original document does not exist or if the original document is mail,
Disinfect and Return
mails the disinfected virus back to the document creator/modifier, mail sender, and recipient.
Check the
Status
field in the
Quarantine Log
after attempting to
Disinfect and Return
. The
Status
values are
Virus was disinfected and
returned
Virus could not be disinfected and returned
%_ITEXT
Note:
Disinfect and Return
does
work after a virus has been successfully disinfected and returned. If you attempt to
Disinfect and Return again
, CSAV displays a dialog box informing you that the virus has already been disinfected and returned.
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Server and reporting options for mail scans are set in the
Mail Configuration
document. The first time you start the server after installation, the
Mail Configuration
document is created with default information.
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Mail Configuration Document (top section)
The following options are required. You can either accept or modify the default settings and values.
Scan which server?
Displays the name of the server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
How should we handle infected files?
- Select
Delete
Disinfect
, or
Quarantine
. The default is
Disinfect
Delete
removes all infected attachments from the document.
Disinfect
attempts to disinfect all infected attachments. If an attachment cannot be disinfected, it will either be deleted or quarantined (see the next option).
Quarantine
removes the infected attachments from the document and creates a
Quarantine Log
document in the
Quarantine
database for each attachment. Each
Quarantine Log
contains the infected attachment.
CSAV places a notice in the original document stating that the attachment was removed. If the original document is mail, CSAV sends the mail to the recipient.
How should we handle infected files that cannot be disinfected
- Select
Delete
Quarantine
. This setting is used if the
scan option
is set to
Disinfect
, but the infected attachment cannot be disinfected. The default is
Quarantine
*.WKS;*.WK1;*.W
*.DOC;*.RTF
*.DOC
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Note:
Attachments that the scan engine determines can
never
be disinfected are deleted even if the option is set to
Quarantine
Mail Virus Detection Reports to Administrators
- Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the administrators. The default is
Enabled
Mail Virus Detection Reports to Mail Sender
Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the sender. The default is
Enabled
Mail Virus Detection Reports to Mail Recipients
Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the recipients. The default is
Enabled
The following view displays the bottom section of the
Mail Configuration
document.
Mail Configuration Document (bottom section)
Administrators
- Displays the names of the administrators who receive the virus detection reports. The default is the administrator on the Lotus
Notes server. Click the down arrow
to select a different name or to add additional names from the
Name & Address Book
Administrators Subject
- Displays the subject of the virus reports that are sent to the administrators. The default is
Virus Detected
Administrators Warning Message
Displays the warning message in the virus reports that are sent to the administrators. The default is
Command AntiVirus for Lotus Notes has detected a virus
Sender Subject
Displays the subject of the virus reports that are sent to the sender of mail containing a virus. The default is
Virus Detected
Sender Warning Message
Displays the warning message in the virus reports that are sent to the sender. The default is
Command AntiVirus for Lotus Notes has detected a virus in a mail document you sent. Please contact your Lotus Notes Administrator
Recipients Subject
Displays the subject of the virus reports that are sent to the recipients of mail containing a virus. The default is
Virus Detected
Recipients Warning Message
Displays the warning message in the virus reports that are sent to the recipients. The default is
Command AntiVirus for Lotus Notes has detected a virus in a mail document sent to you. Please contact your Lotus Notes Administrator
After all of the required options are filled in correctly, click the
button on the action bar.
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You can access the
Quarantine Database
through the Command AntiVirus for Lotus
Notes
Main Menu
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Main Menu
1. At the
Main Menu
, click
Quarantine
. The system displays a list of the available
Quarantine Logs
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Quarantine Log Documents List
2. Double-click the
Quarantine
document that you want to view. The system displays the selected
Quarantine Log
. For more information, see the help section on
Quarantine Log Details
Times New Roman
Quarantine
database stores
infected files when you select the
Quarantine
option in the
On-Save
, or
Scheduled Scan Configuration
documents. When you select the
Quarantine
option,
document that contains an infected file has that file removed from the document. Then, the file is placed in a new document in the
Quarantine
database.
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Note:
If you select
Quarantine
for the
How should we handle infected files that cannot be disinfected?
option, attachments that the scan engine determines can
never
be disinfected are deleted even
if the option is set to
Quarantine
. This applies to the
Mail
On-Save
Scheduled Scan Configuration
documents.
Quarantine
database also provides a special feature called
Disinfect and Return
. This feature allows the administrator to try to disinfect quarantined files and restore them to their original location. For more information, see
Disinfect and Return
By default, replication is disabled on the
Quarantine
database.
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*.BMP
CGM Imag
Note:
CSAV does
scan any documents in the
Quarantine
database. Because of this, do
schedule a scan of this database.
Times New Roman
Command AntiVirus uses the
Server Configuration
document for numerous server and database-specific options. The following information is required:
Server Name
Temporary Attachment Directory
Log Database Server Name and Location
Quarantine Database Server Name and Location
Help Database Server Name and Location
For the system to function properly,
of these options
be filled in correctly.
The first time you start the server after installation, the
Server Configuration
document is created with default information. You can either accept or modify the default values.
The following options are required. You can either accept or modify the default settings and values. However, you
select the databases that you want to scan.
Scan which server?
- Displays the name of the server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
How should we handle infected files?
- Select
Delete
Disinfect
, or
Quarantine
The default is
Disinfect.
Delete
removes all infected attachments from the document.
Disinfect
attempts to disinfect all infected attachments. If an attachment cannot be disinfected, it will either be deleted or quarantined (see the next option).
Quarantine
removes the infected attachments from the document and creates a
Quarantine Log
document in the
Quarantine
database for each attachment. Each
Quarantine Log
contains the infected attachment.
CSAV places a notice in the original document stating that the attachment was removed. If the original document is mail, CSAV sends the mail to the recipient.
How should we handle infected files that cannot be disinfected
- Select
Delete
Quarantine
. This setting is used if the scan option is set to
Disinfect
, but the infected attachment cannot be disinfected. The default is
Quarantine
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Note:
Attachments that the scan engine determines can
never
be disinfected are deleted even e
if the d
option is set to h
Quarantine.t
Select Databases
- Click the
Select Databases
button to select the databases that you want to scan. The system displays the following dialog box.
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Note:
We recommend selecting user-accessed databases and user mailboxes for scheduled scans.
The database title is shown on the left, and the file name and path are shown on the right. The actual list of databases depends on the databases available on your server at the time the
Scheduled Scan Configuration
document is composed. A check mark appears next to each database that you select. After you make your selection, click
to continue.
The following view displays the middle section of the
. If the setting is enabled, the program mails a virus report for every infected attachment to the administrators. The default is
Enabled
Mail Virus Detection Reports to Modifier/Creator
- Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the document modifier/creator. The default is
Enabled
Administrators
- Displays the names of the administrators who receive the virus detection reports. The default is the administrator on the Lotus
Notes server. Click the down arrow
to select a different name or to add additional names from the
Name & Address Book
Administrators Subject
- Displays the subject of the virus reports that are sent to the administrators. The default is
Virus Detected
Administrators Warning Message
- Displays the warning message in the virus reports that are sent to the administrators. The default is
Command AntiVirus for Lotus Notes has detected a virus
Document Modifier/Creator Subject
- Displays the subject of the virus reports that are sent to the modifier/creator of a document containing a virus. The default is
Virus Detected
Document Modifier/Creator Warning Message
- Displays the warning message in the virus reports that are sent to the modifier/creator of a document containing a virus.
The default is
Command AntiVirus for Lotus Notes has detected a virus in a document created/modified by you. Please contact your Lotus Notes Administrator
After all of the required options are filled in correctly, click the
button on the action bar.
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Server and reporting options for saved-document scans are set in the
On-Save Configuration
document. The first time you start the server after installation, the
On-Save Configuration
document is created with default information.
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On-Save Configuration Document (top section)
The fo
llowing options are required. You can either accept or modify the default settings and values.
Scan which server?
- Displays the name of the server in the abbreviated format, for example,
server name/domain name
. The default is the server used during installation. Click the down arrow
to select a different server name from the
Name & Address Book
How should we handle infected files?
- Select
Delete
Disinfect
, or
Quarantine
The default is
Disinfect.
Delete
removes all infected attachments from the document.
Disinfect
attempts to disinfect all infected attachments. If an attachment cannot be disinfected, it will either be deleted or quarantined (see the next option).
Quarantine
removes the infected attachments from the document and creates a
Quarantine Log
document in the
Quarantine
database for each attachment. Each
Quarantine Log
contains the infected attachment.
CSAV places a notice in the original document stating that the attachment was removed. If the original document is mail, CSAV sends the mail to the recipient.
How should we handle infected files that cannot be disinfected
- Select
Delete
Quarantine
. This setting is used if the
scan option
is set to
Disinfect
, but the infected attachment cannot be disinfected. The default is
Quarantine
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Note:
Attachments that the scan engine determines can
never
be disinfected are deleted even if the option is set to
Quarantine
Mail Virus Detection Reports to Administrator
- Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the administrators. The default is
Enabled
Mail Virus Detection Reports to Modifier/Creator
- Select
Enabled
Disabled
. If the setting is enabled, the program mails a virus report for every infected attachment to the document modifier/creator. The default is
Enabled
The following view displays the bottom section of the
On-Save Configuration
document.
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On-Save Configuration Document (bottom section)
Administrators
- Displays the names of the administrators who receive the virus detection reports. The default is the administrator on the Lotus
Notes server. Click the down arrow
to select a different name or to add additional names from the
Name & Address Book
Administrators Subject
- Displays the subject of the virus reports that are sent to the administrators. The default is
Virus Detected
Administrators Warning Message
- Displays the warning message in the virus reports that are sent to the administrators. The default is
Command AntiVirus for Lotus Notes has detected a virus
Document Modifier/Creator Subject
- Displays the subject of the virus reports that are sent to the modifier/creator of a document containing a virus. The default is
Virus Detected
Document Modifier/Creator
Warning Message
- Displays the warning message in the virus reports that are sent to the modifier/creator of a
document
containing a virus. The default is
Command AntiVirus for Lotus Notes has detected a virus in a document created/modified by you. Please contact your Lotus Notes Administrator
After all of the required options are filled in correctly, click the
button on the action bar.
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Times New Roman
You can access the
On-Save Configuration
document through the Command AntiVirus for Lotus
Notes
Main Menu
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Main Menu
1. At the
Main Menu
, click
Configure
. The system displays the
Configuration Menu
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Configuration Menu
This menu contains the navigator on the left and the view pane on the right.
2. Click
On-Save
. The system displays the
On-Save View
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3. In the view pane, double-click the
On-Save Configuration
document that you need to reconfigure. If one does not exist, click the
New On-Save Document
button on the action bar. The system displays the
On-Save Configuration
document
. For more information, see the help section on
Filling in the On-Save Configuration Document
4. If you are editing an existing document, click the
Edit Document
button on the action bar.
Times New Roman
You can access the
Scheduled Scan Configuration
document through the Command AntiVirus for Lotus
Notes
Main
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Main Menu
1. At the
Main Menu
, click
Configure
. The system displays the
Configuration Menu
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Configuration Menu
This menu contains the navigator on the left and the view pane on the right.
2. Click
Schedule
. The system displays the
Schedule View
. This view shows all jobs that have been processed and those that are currently processing.
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Schedule View
3. Click the
New Scheduled Job
button on the action bar. The system displays a new
Scheduled Scan Configuration
document. For more information, see the help section on
Filling in the Scheduled Scan Configuration Document
Note:
You can also modify a processed
Scheduled Scan Configuration
document. In the view pane, double-click the document that you want to modify. Then, click the
Edit Document
button on the action bar.
You can reschedule an
on-demand
scan by clicking the
ReSchedule
button on the action bar. The scan runs immediately after you click the
button.
You can also reschedule
scheduled
scans. For example, if a
scheduled
scan runs periodically, make the changes to your scheduling options, click the
ReSchedule
button, and then click the
button on the action bar. If the
Begin Job At
option is earlier than the present date and time, the scan runs immediately and then reschedules as a
Pending
job. If the
Begin Job At
option is in the future, the scan only reschedules as a
(.txt)