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@065 CHAP 10
┌─────────────────────────────────────────┐
│ TELEPHONE HELP LINES YOU CAN USE: │
└─────────────────────────────────────────┘
TELEPHONE HOTLINES. The SBA and several other government agencies
maintain toll-free telephone "hotline" information services to assist
businesses and taxpayers. Some of the more important ones to know
about are the following:
. SBA Answer Desk: 1-800/827-5722
This is the toll-free number of a new small business information
and referral service offered by the SBA, which you can call from
anywhere in the continental United States, except Washington,
D.C. In the District of Columbia, call 653-7561.
This telephone Answer Desk is staffed from 8:30 a.m. to 6:00 p.m.
Eastern time by experts from the SBA's Office of Advocacy, who
will handle your questions regarding problems connected with your
firm and the government. (The persons on this Answer Desk have
advised the author of this program that they have on hand a com-
plete set of the STARTING & OPERATING A BUSINESS IN ...(STATE)...
series of books (also by this author) for all 50 states and D.C.,
which they use as a reference for fielding incoming questions.)
. Small Business Hotline: 1-800/424-5201
This toll-free line is a specialized free service offered by the
Export-Import Bank to small exporters needing general information
or problem-solving assistance relating to doing business abroad.
It provides information on export credit and on assistance avail-
able from other government agencies and the private sector.
. Interagency Trade Information Center: 1-800/USA-TRADE
(For general information on exporting, provided by various
U.S. government agencies.) Or, for information on doing
business in the "unified" European Market after 1992, call
for written information an a quarterly newsletter, from the
Department of Commerce's Single Internal Market: 1992
Information Service, at 1-202/377-5276. Or call the European
Community Center's Washington, D.C. office, at 1-202/862-9500.
NOTE: For information on taxes and other aspects of doing
business in various foreign countries, the accounting
firm of Ernst & Young publishes a series of booklets for
each of a large number of countries. To obtain one
of these country guides, call or write the Ernst & Young
office near you. (Ernst & Young offices are located in
most major cities and in almost every state.)
. EPA Small Business Ombudsman: 1-800/368-5888 (or, if busy, try
1-703/305-5938)
Like certain Scandinavian countries, the Environmental Protection
Agency now has a "Small Business Ombudsman" to give easier access
to the EPA, help you comply with EPA regulations, and make sure
you are fairly treated in any disputes with the EPA.
. Internal Revenue Service National Toll-Free Line: 1-800/TAX-FORM
Use this number (1-800/829-3676) to obtain IRS tax forms, publi-
cations, etc. The IRS also puts on free small business workshops
nationwide. To call for a reservation, use the IRS national
toll-free number.
. Americans with Disabilities Act information: For information on
the ADA, call the U.S. Justice Department's information line:
1-202/514-0301
. Social Security Administration: 1-800/772-1213
If you want to find out what records the Social
Security Administration (SSA) has of your earnings and
your projected benefits at retirement age, you can file
a simple form requesting a detailed printout of this
information (and hopefully find they haven't lost your
files). This is something everyone should do once every
few years, since, if the SSA has made a serious mistake in
your earnings record, you have only a limited number of
years in which you can contact them and have your record
corrected.
To obtain the request form, call the above toll-free
number. Or, if you prefer, you can write the SSA for this
form at:
Consumer Information Center
Department 72
Pueblo, Colorado 81009
@CODE: CA
. California Franchise Tax Board Information Center Phone Numbers:
In California, call (toll-free):
. From Area Codes 209, 408, 415, 707, and 916: 1-800/852-7050
. From elsewhere: 1-800/852-5711
From outside of California call: 1-800/852-5711
@CODE:EN
@CODE: HI
. Hawaii Business Action Center (One-stop center for all state
permits at 1130 N. Nimitz Hwy., Suite A-254, in Honolulu)
From Oahu, call: 1-808/543-6691
Neighbor Islands Toll Free Number: 1-800/468-4644
. Hawaii Small Business Information Service
(Honolulu): 1-808/586-2600
Neighbor Islands Toll Free Number: 1-800/541-3289
@CODE:EN
@CODE: LS
. @STATE provides a toll-free number for loyal citizens to
use to inform on each other to Big Brother: 1-800/YOU-FINK.
@CODE:EN