home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
PC Gamer 7.18
/
2002-08_Disc_7.18.bin
/
Software
/
Demos
/
Sum_of_All_Fears
/
ReadMe.txt
next >
Wrap
Text File
|
2002-04-28
|
27KB
|
720 lines
Red Storm Entertainment THE SUM OF ALL FEARS README
May, 2002
This document contains information specific to THE SUM OF ALL FEARS
that is not included in the manual.
Table of Contents
1.General Notes and Troubleshooting
1.1 Installation Notes
1.2 THE SUM OF ALL FEARS and Laptop Computers
1.3 Multi-Tasking (Alt-Tab)
1.4 Miscellaneous Tips for Making the Game Run Faster
1.5 DirectX Help
1.6 Updating Drivers
1.7 Windows 2000 and XP Notes
2.Multiplayer Notes and Troubleshooting
2.1 Supported Network Protocols
2.2 Miscellaneous Tips for the Best Multiplayer Gaming Experience
2.3 MOD Issues
2.4 Setting Up a Dedicated Server on the ubi.com Game Service
2.5 Setting Up a Private Dedicated Server
3.Video Card Notes and Troubleshooting
3.1 General Video Card Troubleshooting
3.2 List of Video Cards with Known Issues
4.Audio Notes and Troubleshooting
4.1 General Sound Card Troubleshooting
4.2 List of Sound Cards with Known Issues
5.The Sum of All Fears Internal Editor
6.Ubi Soft Technical Support Information
-------------------------------------------------------------------------
0 Important Information
Companies, products, persons, personalities and/or names mentioned in
this product are intended to be purely fictional and in no way deemed
to represent real individuals, companies, products or events. Any
trademarks that appear herein are owned by their respective owners and
are used solely for literary, creative and first amendment purposes in
this fictional work of authorship.
1 General Notes and Troubleshooting
1.1 Installation Notes
If you choose not to install THE SUM OF ALL FEARS to the default
location (C:\Program Files\Red Storm Entertainment\The Sum of All Fears), you must
install it into a valid folder. You can not install the game to a C:\ or
D:\ drive without first creating a folder or directory to install the
game into. You must create a folder (i.e. C:\The Sum of All Fears or D:\Red Storm
Entertainment) instead of installing directly to C:\ or D:\ without a
folder.
1.2 THE SUM OF ALL FEARS and Laptop Computers
THE SUM OF ALL FEARS was neither developed nor tested for laptop
computers. The reason for this is that most video and sound card
companies sacrifice DirectX compliance for miniaturization and
portability. As such, these manufacturers do not offer drivers that are
optimized for Direct3D gaming, which means that, ultimately, you may have
limited success in running the game properly. Ubi Soft Technical Support
cannot provide support or optimization help with running THE SUM OF ALL FEARS
on laptop systems.
If you own a laptop computer that meets all minimum requirements for this
game, please make sure that all of your system components - video card,
sound card, cd-rom drive, display, etc - are using the most recent
drivers. If a company other than your laptop manufacturer makes your
sound and video cards, be sure to download the latest drivers from the
card's manufacturer for best results. Once your system is updated, use
the game's options screen to lower all settings in the sound and video
options. Refer to the manual for more information on which settings to
turn down or off. If you continue to experience problems, refer to the
Technical Solution Document for more help. It can be accessed by clicking
on the Help button located on the THE SUM OF ALL FEARS autorun menu.
1.3 Multi-Tasking (Alt-Tab)
THE SUM OF ALL FEARS does not support multitasking (pressing
ALT+TAB). This should not be an issue, as there should not be any open
programs running in the background while playing THE SUM OF ALL FEARS.
For best results, please make sure all open programs are closed
before starting THE SUM OF ALL FEARS -- this includes any programs
running in the System Tray beside the clock on the task bar.
If you need to return to Windows while in the game, we recommend that you
exit by pressing the ESC key, then selecting Quit from the menu to get
back to Windows quickly.
1.4 Miscellaneous Tips for Making the Game Run Faster
There are certain options you can adjust in the game to allow for faster
game play. From the main menu, click on the Options menu. From there
you can manipulate the Sound and Graphics options in a trial and error
fashion to customize the gameÆs detail and graphics levels for best
performance on your machine.
For Example, a Pentium II 450 just meets the minimum requirements to run
the game. With this setup, start the game and go into the options screen
immediately.
╖ Turn the detail levels down to low
╖ Uncheck the Mipmap Textures, Compress Textures and Character Smoothing options
╖ Set the screen resolution to 640x480x16
╖ Set the Z-Buffer Depth to 16 Bit
╖ Turn shadows off
1.5 DirectX Help
If you are having trouble installing and/or playing THE SUM OF ALL FEARS
make sure you have DirectX version 8 or higher installed on your
computer. You can install DirectX 8 from the THE SUM OF ALL FEARS CD
by going to the \directx8 folder and running DXsetup. The directory path
for DX setup is D:\directx8\dxsetup.exe (assuming your CD-Rom drive is D).
You can also get the latest version from Microsoft
(http://www.microsoft.com/windows/directx/). These webpages can also provide support
with common DirectX problems.
1.6 Updating Drivers
IMPORTANT:
The first step in troubleshooting ANY problem you are experiencing with
THE SUM OF ALL FEARS is to update all drivers for all components in
your PC. Most issues reported with Red Storm Entertainment games are
related to outdated or incorrectly loaded drivers. If you are not sure
which components are in your system, please read through the "Know Your
System" section of the Technical Solution Document, which can be accessed
by clicking the Help button located on the THE SUM OF ALL FEARS autorun menu.
Please visit your sound, video, and 3D card manufacturer's websites for
the most recently available drivers. Once you have downloaded and
installed these drivers according to the manufacturer's suggestions,
download and install DirectX from http://www.microsoft.com/windows/directx/
or install DirectX from the THE SUM OF ALL FEARS CD-ROM.
1.7 Windows 2000 and XP Notes
Pressing the Left Shift key five times rapidly in succession in the
Windows 2000 and XP operating systems allows the user to access a
Windows system utility. If this is done while THE SUM OF ALL FEARS
is running, the game will be minimized to the task bar and the system
utility menu will appear on the screen.
2 Multiplayer Notes and Troubleshooting
2.1 Supported Network Protocols
THE SUM OF ALL FEARS supports network play over a properly configured
TCP/IP network ONLY. Please refer to the Technical Solutions Document for
help with setting up such a network. To actually start a Multiplayer
game, please refer to the Multiplayer section of the manual.
2.2 Miscellaneous Tips for the Best Multiplayer Gaming Experience
╖ Make sure the host is the fastest computer participating in the
game. If the server is bogged down, it will significantly affect the
gameplay for all players.
╖ More memory improves performance. More than 128MB of RAM in the
server improves multiplayer performance and stability for all
players.
╖ The more players in the game, the more bandwidth is required.
Modem users may find multiplayer gameplay to be choppy when there
are many players in a game.
╖ In multiplayer games, if the number of players joining the game is
greater than the number of player slots activated by the game server,
the "extra" players will be put into observer mode. For example, if
the server is configured with only two active platoons (with nine
slots on each platoon), and 36 people join the game, 18 of them will
enter combat as observers.
2.3 MOD Issues
NOTE: Red Storm Entertainment can only provide support for the software
we create. For this reason, we will not be able to provide support for
third-party modifications. Please do not contact Technical Support for
issues relating to these modifications.
A MOD, or modification, is a user-created enhancement used to change
gameplay elements in THE SUM OF ALL FEARS. The first step with
troubleshooting MOD related problems is to ensure you have installed the
MOD correctly. Check the site where you downloaded the MOD for proper
installation instructions. You may need to remove the MOD and ensure THE
SUM OF ALL FEARS runs correctly without the MOD. If you continue to
experience problems with THE SUM OF ALL FEARS after removing the MOD, try
uninstalling the game completely and reinstalling THE SUM OF ALL FEARS
without adding the MOD.
A few notes on using MODs:
╖ To fully return the MODs settings to the default state after joining
a server, you need to return to the main menu. If you do not return
to the main menu, you will enter a new game with the previous MOD
settings.
2.4 Setting Up a Dedicated Server on the ubi.com Game Service
If you would like to run a stand-alone multiplayer game server, you can
launch a dedicated server through the ubi.com game service by clicking
the "Launch Dedicated Server on ubi.com" icon located in the THE SUM OF ALL FEARS
Start Menu folder. (NOTE: This shortcut will exist only if you opted to
install ubi.com during THE SUM OF ALL FEARS installation.) This will bring up
the dedicated server menu, from which you can edit and launch your
dedicated server. Additionally, this will list your dedicated server on
the ubi.com game service, allowing other ubi.com users to join your server.
2.5 Setting Up a Private Dedicated Server
If you would like to create a private dedicated server that is not listed
on the ubi.com game service (for example, to play against other users on
a LAN), follow these steps:
1. After the game has been installed, create a shortcut to SOAF.exe
(located in C:/Program Files/Red Storm Entertainment/The Sum of All
Fears/ by default) on your desktop and rename the shortcut "Launch
Private Dedicated Server."
2. Right-click on the shortcut and select Properties from the
contextual menu.
3. The Target text field of the shortcut's properties will list the
path to SOAF.exe (for example
"C:\Program Files\Red Storm Entertainment\The Sum of All Fears\SOAF.exe").
After the last quotation mark, add [ -autoserve] without the
brackets. Make sure there is a space between the end of the path
and -autoserve.
4. Click Okay to close the Properties window.
5. Double-click the shortcut to launch your private dedicated server.
A few notes on dedicated servers:
╖ The dedicated server is counted in the total number of players in a
multiplayer game, so the max number of human players on a dedicated
server will be 35 rather than 36.
╖ Enabling the "Allow Remote Access" setting in the multiplayer options
screen will allow users playing on a dedicated server to edit the
dedicated server settings. If you choose to allow remote access, be
sure to set a password under "Remote Access Password" so that only
users with the password can edit the server settings.
╖ If your computer is running a dedicated server, you will not be able
to play THE SUM OF ALL FEARS simultaneously on that same computer.
3 Video Card Notes and Troubleshooting
3.1 General Video Card Troubleshooting
THE SUM OF ALL FEARS only supports video cards that have certified
DirectX 8 or higher drivers.
If you experience problems while you are playing THE SUM OF ALL FEARS,
contact your video card's hardware manufacturer for the latest
certified DirectX 8 or higher drivers for your video card. Many
manufacturers maintain web sites that offer updated drivers
and troubleshooting advice for their products. Visit the video card
manufacturer's web sites for updated drivers.
3.2 List of Video Cards with Known Issues
If you are using any of the video cards listed below, you may experience
problems with THE SUM OF ALL FEARS. Known workarounds, when available,
are included below.
Video cards with known issues when running THE SUM OF ALL FEARS:
╖ 3Dfx Voodoo cards are not supported by THE SUM OF ALL FEARS
╖ GeForce 2 MX 400
If all graphics options are set to their highest settings and screen
resolution is set to max size with 32-bit color, the game may crash to
desktop.
4 Audio Notes and Troubleshooting
4.1 General Sound Card Troubleshooting
If you experience sound-related problems while you are playing THE SUM
OF ALL FEARS, contact your sound card's hardware manufacturer for the
latest DirectX 8 or higher certified drivers for your sound card. Many
manufacturers maintain web sites that offer updated drivers and
troubleshooting advice for their products.
4.2 Configurations for Popular Sound Cards
If you are using any of the sound cards listed below, you may
experience problems with THE SUM OF ALL FEARS. Known workarounds, when
available, are included below.
NOTES:
A. Make sure to go to: Control Panel | Multimedia | Audio | Advanced
Properties and set proper speaker configuration. This will result in
better performance, particularly when the driver sets up 3D
positioning with headphones. If your sound card has a configuration
application (found in the Control Panel), make the adjustments there
instead, and use the applet's test capability to verify that the
speakers are setup properly.
C. To set sound volumes in the game, first set the windows sound volume
(either from the taskbar or control panel | multimedia applet) to a
comfortable base level, and then adjust sound types within the game to
suit your taste. I generally set my speaker volume by walking in an
open area within the game and then setting my volume so that my own
footsteps and that of my wingmen are distinct, but not too loud.
D. Users with Creative Live! series or Audigy series cards should
launch the AudioHQ application in the control panel and run the "EAX
Control Panel" applet.
Your settings for the Master Tab should already read:
Audio Effects Pulldown Menu: "No Effects"
Chorus 0%
Reverb 0%
Original Sound 100%
(NOTE: If you have an Audigy, but your EAX Control Panel has only a
Master Tab, skip this step)
Now switch to the Source Tab.
Switch the Source Pulldown Menu to: Wave/DirectSound
Change your settings to read:
Chorus 0%
Reverb 0%
Original Sound 100%
--------------------------------------------
=============================================
CARD:
Creative Labs Audigy Series
DO:
Go to www.soundblaster.com and download the latest drivers
SETTINGS:
Turn off any Reverb or eax settings in the AudioHQ applet. SOAF will
create its own eax environments.
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
=============================================
CARD:
Turtle Beach Santa Cruz,
VideoLogic Sonic Fury
DO:
Get the latest drivers from Turtle Beach. New certified drivers have
been posted at:
http://www.voyetra-turtle-beach.com/site/kb_ftp/585ftp.asp
http://www.voyetra-turtle-beach.com/site/sales_support/ftp.asp
This site also has an excellent FAQ and Knowledge Base support
readily available.
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
Using the Santa Cruz Control Panel applet:
Main Tab: Set the Master Volume to the highest setting, and make sure
the button under the slider is on. Set Appropriate speaker mode, and
VersaJack setting (should be analog in most cases).
Mixer Tab: Set the Wave Out Volume to the highest setting and make
sure the button under the slider is on. Adjust this setting later to
get a comfortable play level within the game.
Effects Tab: Make sure both Effect1 and Effect2 are OFF.
Synth Tab: Set max hardware notes to 64, and max software notes to
128.
Other Tab: Enable 3D Stereo Enhance, turn off Legacy DOS, and do
enable Direct Sound Acceleration.
=============================================
CARD:
Creative Labs SBLive! and SB5.1 Series
DO:
For Win2k and WinXP (ONLY), go to www.soundblaster.com and download
the latest drivers
SETTINGS:
Turn off any Reverb or eax settings in the AudioHQ applet. SOAF will
create its own eax environments.
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
=============================================
CARD:
Creative Labs PCI512, PCI128 Series
DO:
Note: There are Win9X drivers for the PCI128 Card at:
http://www.soundblaster.com/support/drivers/welcome.asp?reg=0&OS=
Win98&prod=sbpci128&Select=Get+Files&x=68&y=12
For Win2k and WinXP (ONLY), Go to www.soundblaster.com and download
the latest drivers
SETTINGS:
SOAF Options: Enable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX".
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
=============================================
CARD:
Guillemot Hercules Game Theater XP
DO:
Download the 3.02 Drivers from www.hercules.com. Helps with
stability issues in WinXP, somewhat less so in Win2K.
SETTINGS:
Using the Game Theater applet in the Control Panel:
Main Tab: Set the proper speaker configuration
Mixer Tab: Turn the Wave volume slider all the way up.
EQ Tab: Leave disabled
Other Tab: All enabled, except for "Enable Stereo Expansion"
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
May experience some problems in Win2k (ONLY).
=============================================
CARD:
Guillemot Hercules GameSurround Fortissimo II
DO:
Download the 1.02 Drivers from www.hercules.com. Helps with
stability issues in Win2K and WinXP.
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
Currently looking at the card.
=============================================
CARD:
Montego Bay II Series
DO:
Get the latest drivers from
http://www.voyetra-turtle-beach.com/site/sales_support/ftp.asp
This site also has an excellent FAQ and Knowledge Base support
readily available.
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
Based on the Aureal Vortex 2 (which has been out of business for a
while) chipset.
"The Montego series of sound cards are not supported in Windows XP.
These cards were designed at the time when Win 95 was the prevailing
OS on the market. Win XP will install the "Reference" drivers that
offer basic functionality. Reference drivers are not supported by
Turtle Beach."
We have gotten pretty fair results with the latest drivers on Win2K,
but results are going to be configuration dependent.
If you have problems with popping, noise or poor performance, enable
the "Use Software" option.
NOTE: Users with Dell versions of these cards should consult the
FAQs on the website for update information.
=============================================
CARD:
Hercules Gamesurround Muse XL
DO:
Get the latest drivers from:
http://us.hercules.com/support/byprod.php3
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Enable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
If the hercules drivers do not work, you can try the cmedia drivers
at: http://www.cmedia.com.tw/download/OS-e-cmi8738_WDM.htm
If you have problems with popping, noise or poor performance, enable
the "Use Software" option.
=============================================
CARD:
Aureal Vortex I and II (Various manufacturers)
DO:
Go to http://www.vortexofsound.com for the "latest" drivers and
information about your card.
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Disable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
Aureal has been out of business for some time now, and support is
therefore spotty. If you have problems with popping, noise or poor
performance, enable the "Use Software" option.
=============================================
CARD:
Forte Media FM801 Based Cards
ABit AU10
Mushroom Siren Audio I
Genius Sound Maker Live 5.1
Others...
DO:
Try to get the latest drivers from your card manufacturer. The best
(only) summary is at:
http://www.3dss.com/drivers/FM801/Windows2000.html
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Disable "Use Software"
Disable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
3D and EAX support problematic here.
If you have problems with popping, noise or poor performance, enable
the "Use Software" option
=============================================
CARD:
Any On-Board Sound Chip
DO:
For best performance, upgrade to a good-quality stand-alone sound
card.
SETTINGS:
SOAF Options: Disable "Alternate Sound Cache"
Enable "Use Software"
Disable "Use EAX"
DXDIAG: Hardware Acceleration Slider (Far Right - ON)
ISSUES:
Almost universally poor performance with 3D sound.
=============================================
5 The Sum of All Fears Internal Editor
The Sum of All Fears Internal Editor (SOAFIE.exe) is an *unsupported* tool.
There is no official technical support available. The user community is
the best place to seek further help.
The Sum of All Fears Internal Editor is the program used by the Red Storm
development team to make all the single and multiplayer missions in the game.
We are providing it to you so that you can create new single and multiplayer
missions for the game as well as modify the current missions.
6. Ubi Soft Technical Support Information
Before contacting Ubi Soft Entertainment's Technical Support Department,
we recommend that you first read the Troubleshooting Document, the
manual, as well as this readme file for answers to most common problems.
For the most recent answers, browse through our FAQ listings, or search
our support database at http://support.ubi.com. Here you will
find the most recently updated information since the game's release. If
you still need to contact Red Storm Technical Support, see the following
ways of contacting us below:
Please make sure that your computer meets the minimum system
requirements, as our support representatives will be unable to assist
customers whose computers do not meet these criteria. Whenever you
contact the Technical Support Department, please include the following
information:
╖ Complete Product Title (including version number)
╖ Exact error message reported (if any) and a brief description of
the problem you're encountering
╖ Processor speed and manufacturer
╖ Amount of RAM
╖ CD-ROM or DVD-ROM drive
╖ Sound Card
╖ Video and/or 3D accelerator card
╖ Operating system
Contact us over the Internet:
Our website contains the most up-to-date Technical Support information
available including patches that can be downloaded free-of-charge. We
update the Support pages on a daily basis so please check here first for
solutions to your problems.
http://support.ubi.com
Contact us by E-Mail:
For fastest response via email, please visit our website at:
http://support.ubi.com
From this site, you will be able to enter the Ubi Soft Solution Center
where you can browse through our listings of Frequently Asked Questions
(FAQ), search our database of known problems and solutions, or, for
fastest email response, you can send in a request for personal
assistance from a Technical Support Representative.
Contact us by Phone:
You can also contact us by phone by calling (919) 460-9778. Note that
this number is for technical assistance only. No hints and tips will be
given out over the Technical Support line. When calling our Technical
Support line, please make sure you are in front of your computer and have
all the necessary information as listed above at hand.
Be advised that our Support representatives are available to help you
Monday - Friday from 9 a.m. - 9 p.m. (Eastern Standard Time).
Ubi Soft Entertainment's Tips Line
All the hints, tricks and cheats you'll ever need! If you're under 18
years of age, please have your parents' permission before calling. Note
that only touch-tone phones may access this service.
(900) 288-2583 (CLUE). $.95 per minute
Contact us by Standard Mail:
If all else fails, you can write us at:
Red Storm Entertainment
2000 Aerial Center
Suite 110
Morrisville, NC 27560
Attn: Customer Support
Please do not send any game returns directly to Red Storm or Ubi Soft as
it is our policy that game returns must be dealt with by the retailer or
online site where you purchased the product.
-------------------------------------------------------------------------
(c)2002 Red Storm Entertainment, Inc. Red Storm, Red Storm Entertainment
and the Red Storm Entertainment logo are trademarks of Red Storm
Entertainment, Inc. Red Storm Entertainment, Inc. is a Ubi Soft
Entertainment company. The Sum of All Fears is a trademark of
Rubicon, Inc., under license to Ubi Soft Entertainment. All rights
reserved. served.