home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
Chip 1997 April (Special)
/
Chip-Special_1997-04_cd.bin
/
spea
/
mercury
/
mev0796
/
mev07961.exe
/
rar
/
BBS.ENG
next >
Wrap
Text File
|
1996-07-25
|
8KB
|
183 lines
╔════════════════════════════════════════════════════════════════════════════╗
║ The DIAMOND Team Europe BBS ║
║ State as of July 96 ║
╚════════════════════════════════════════════════════════════════════════════╝
Contents of this README File
- What offers the BBS?
- Requirements to contact this BBS?
- How to get contact to our BBS? Modems that are in use.
- Troubleshooting
- Internet
- CompuServe
What offers the BBS?
====================
Software Updates may be obtained free of charge from our Bulletin Board Service.
Additional there are offered a lot of information, i.g. about new products,
press releases, product information, data sheeds and answers from our
hotline to frequently asked questions for all our products.
The BBS surface (menus) is available in german and english, all system
prompts are available in 8 languages.
Requirements to contact the BBS?
================================
All you need is a modem or ISDN board connected with your PC and the
phone net and a terminal software (is mostly contained in the delivery
package of the modem).
The box is free of charge and no registration is needed.
Which phone number? Which modems are in use?
============================================
DIAMOND Team Europe BBS / Germany:
----------------------------------
* Main Number for 28.800 (max. 28.800 Baud, v.34):
+49-(0)8151/266 333 (18 lines)
* ISDN Line
+49-(0)8151/266 334 (ISDN lines)
Use a terminal program that also supports ISDN (i.e. TERMINAT),
configure for x.75 and 38400 Baud. Use Zmodem (or Zmodem 8k).
Mostly you also need a FOSSIL driver.
DIAMOND Team Europe in UK
---------------------
DIAMOND UK: +44-1189-4444-15
How to configure your modem?
============================
Configure your modem as follows:
* 9600, 14400, 19200 or 28800 Baud (depending on modem)
* 8 data bits; 1 stop bit; no parity
* Terminal Emulation: ANSI.SYS (Emulatormodus ANSI.BBS)
also : TTY
* File Transfer Protokol (communication between both modem)
Zmodem (that we recommanded)
Ymodem, Ymodem -G
Xmodem, Xmodem /1k, Xmodem /1k -G
* float control (communication between modem and PC):
Hardware Handshaking (RTS/CTS)
ATTENTION! NOT software handshaking (Xon/Xoff)!
* Compression (MNP5, V.42bis): OFF !!!
Availability
============
Daily 24 h online, but daily 5.15 AM upto ca. 5.30 AM there are some
refresh works.
Troubleshooting
===============
Problems concerning the connection
----------------------------------
P: You are using ISDN and you could not get a connection to our ISDN line.
A: - Don't use the common ISDN software (Verzeichnis holen, Directory) but
use a terminal program that supports ISDN (i.e. shareware TERMINAT,
available in the BBS).
- Load x.75 and configure for 38400 baud. Use Zmodem (8k).
P: You have a 2400 baud connection only, although your modem supports
higher speeds.
A: - If the lines are very bad the modem will set the speed on lower level
automatically to get an error-free connection.
Please call again to get a better line or call later when phone net is
not so busy.
P: Immediately after getting a connect (connect xxx) this connection is
lost.
A: - Check the basics adjustments of your modem as described in the bulletin
'How to configure your modem?'.
- Deactivate compression: select a lower speed!!
P: Immediately after getting a connect (connect xxx) you get AT commands
on your screen.
A: - The called modem was just in initializing, please call again.
P: Immediately after getting a connect (connect xxx) you get undefined chars
on your screen.
A: - Maybe these faults are caused by bad lines. Please call again to get a
better line or call later when phone net is not so busy.
- The chars appears like impulses? Please check whether there are any
impulse counter is connected with your phone line.
P: Special chars (e.g. menu frames, lines,..) are not displayed as such ones
but as characters or control chars.
A: -The terminal emulation you have chosen in configuring your modem is wrong.
Select ANSI.BBS (see bulletin 'basis adjustings'). Note: ANSI.SYS has to
be loaded via CONFIG.SYS.
-For customers who use the Windows 3.1 tool TERMINAL.EXE: This software
offers no terminal emulation that shows all ansi sequeces correctly. To
work nevertheless with this program and our BBS please select
'DEC VT-100 (ANSI)'. Using this emulation the lines, frames,.. are dis-
played with characters - not correct but readable. So you can altthough
work with the menus.
If you want to have a really correct display you have to use another
terminal software.
- Win 95 & HyperTerminal: Select font 'Terminal'.
Possible problems concerning the download
-----------------------------------------
P: There is no succesful download: Sending file process will not be started.
("No files to send").
A: - You are in the wrong file area now and the file that you desire so cannot
be found in this file area. (e.g. you want to downlaod a Win 95 driver
for MIRAGE but you are momentary in the area 'MIRAGE - OS/2 Drivers').
-> The current file area is displayed in the download menu, right, on the
top!
Using 'B - List of files in the current area' you can check, whether the
desired file is available in this file area with the used name.
-You have not entered the right file name (error in entering).
-The protocol that you entered doesn't agree with the protocol that you
have selected in your modem configuration.
If you had chosen e.g. Zmodem in YOUR terminal program you MUST also enter
Zmodem in the BBS!
-There are some modems that needs pressing the >PageDown< or >Bild ab<
key to start the file transfer. So press this key when you have entered >S<
for 'Start transfer...'.
IMPORTANT: Especially with 2400 modem you must be patient - the modems
need some time for initializing!
- Please check: Does the named destination directory exist? Is there
enough space? Do you have rights to write in this directory (network!).
P: There is no succesful download: The sending process is cancelled.
A: -The protocol that you entered doesn't agree with the protocol that you
have selected in your modem configuration.
If you had chosen e.g. Zmodem in YOUR terminal program you MUST also enter
Zmodem in the BBS!
- Select in YOUR modem software Hardware Handshaking (RTS/CTS) as float
control protocol (communication between your modem and your PC)
Do NOT select software Float Control (Xon/Xoff)!
- Deactivate "Compressing data" (V42.bis), all files are already packed
files. Further compressing is not possible and there may occure problems
or time delays caused by the vain attempts to compress the files.
- check the speed modem - COM port: If you have the UART chip type
8250/16450 you can only use speeds upto 9600 bit/s. For HS modems you
better use the chip type 16550 - so are bit rates of 38400 and also 57600
bit/s possible! Use COMTEST (available in our BBS) to check your
COM port chip on COM 1 / COM 2.
Internet
========
Driver Updates for DIAMOMD products and the products of the "SPEA" series
are also available via Internet
www.spea.com European server
www.diamondmm.com U.S.A. server
CompuServe
==========
You also can reach us via CompuServe:
GO DIAMOND
GO SPEA
There - in this worldwide medium - you can also download the most current
drivers and utilities for all our products.
Only requirement: You have already CompuServe access (authorization, modem).
╔════════════════════════════════════════════════════════════════════════════╗
║ End of README - Press [ESC] ║
╚════════════════════════════════════════════════════════════════════════════╝