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MouseWare 9.01 README File
(c) Copyright 1995-2000 Logitech, Inc. All Rights Reserved.
README TABLE OF CONTENTS
1. Installation
1.1 Standard Installation
1.2 Unattended Installation for Networking & Corporate Users
2. Uninstall Program
3. Troubleshooting
3.1 Detection Issues with USB Mice
3.2 Detection Problems with PS/2 Pointing Devices
3.3 Conflicts with Modems and other Serial Devices
3.4 Power Management Problems
3.5 Enhanced Mouse Control Panel is not Updated
3.6 Scrolling/wheel related issues
________________________________________
1. Installation
MouseWare supports Windows 95, Windows 98, Windows NT 4.0, and
Windows 2000.
Before installing any software under Windows NT 4.0, we
strongly recommend you create an Emergency Repair Disk using
the Repair Disk utility provided by the system (RDISK.EXE).
Please note that USB mice are only supported under Windows 98
and Windows 2000.
1.1 Standard Installation
Run Setup.exe to install the MouseWare software.
1.2 Unattended Installation for Networking & Corporate Users
One may install MouseWare in unattended mode by executing the
following command:
<path to Mouseware installation>\setup.exe -s
The installation program terminates and returns to Windows at
the end of the installation.
Note: This is an advanced feature where no visible feedback on
the status of the installation in progress is given. Aborting
the proceeding installation may leave the system in unstable
conditions. The configurations of connected pointing devices
default to pre-defined values that are expected to be
reasonable for most users.
2. Uninstall Program
MouseWare can be removed from Windows by clicking the
Add/Remove Programs icon in the Control Panel. Select MouseWare
and click the "Remove" button.
Windows 9x
MouseWare drivers will be removed from the system if setup
finds alternate compatible drivers for a device in MSMOUSE.INF.
3. Troubleshooting
3.1 Detection Issues with USB Mice
Please note that USB mice are only supported under Windows 98
and Windows 2000.
If your USB mouse is not detected properly or does not
functions, please use the following steps to check the Mouse
icon under the Device Manager.
Click on "Start", "Settings", then "Control Panel". Double
click on the System icon and select the Device Manager tab.
Open the Mouse icon by clicking on the (+) plus sign and verify
there is a mouse icon that states, "HID-compliant mouse", and
another entry that states the name of your USB device. If
there are any errors reported on these icons by exclamation
points or red X's, highlight these icons and click the "Remove"
button. Once these icons have been removed, click the
"Refresh" button and allow Windows 98 to re-detect the pointing
device. Open the Mouse icon again and verify that there are no
errors reported. Power down the computer system and restart
Windows. Test the USB device to see if it is now functional.
3.2 Detection Problems with PS/2 Pointing Devices
If your mouse is connected to the mouse port and is not
detected by the system, attempt the following step(s):
1) Your mouse port might need to be enabled through the SETUP
menu of your computer. Please check your computer
documentation regarding the SETUP menu.
2) If you have a mouse with both serial and mouse port
adapters, connect the mouse to the computer through the
serial port. Reboot and check if the mouse is detected
properly.
3) If adapter(s) were not included in your package, your mouse
was designed to work on only one type of port (Serial OR
PS/2). Refer to your package for the type of port your
mouse supports.
If the problem persists, please check for a possible computer
BIOS ROM upgrade from your computer manufacturer.
Some notebook systems, such as IBM ThinkPad, have both an
external Mouse Port and an integrated Pointing Stick, which is
connected to the Mouse Port. If your mouse is having
difficulty running on the Mouse Port of this type of system,
try using the serial port instead.
3.3 Conflicts with Modems and other Serial Devices
On bootup, the Logitech mouse drivers search all PS/2 and COM
ports for possible pointing devices. If your modem or other
serial device no longer functions after installing Logitech
mouse drivers, you must eliminate the COM port your modem is on
from the search as shown below.
1) Windows 9x
If you have problems operating other serial devices together
with MouseWare, in Windows 95 run "Regedit.exe", edit the
key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersio
n\Global\PortSearchOrder and remove the COM port that the
affected serial device is using.
2) Windows NT 4.0
If you have problems operating other serial devices together
with MouseWare, in Windows NT 4.0 run "Regedit.exe", edit
the key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermou
s\Parameters\Global\PortSearchOrder and remove the COM port
that the affected serial device is using.
3.4 Power Management Problems
If your mouse freezes when waking your PC up from suspend, in
Windows 9x run "Regedit.exe", then open the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T
echnical\APMMode
and set APMMode="Off"
3.5 Enhanced Mouse Control Panel is not Updated
Under Windows 9x if the Mouse properties has not been updated
to Enhanced Mouse Control Center, verify you have installed
MouseWare. If this does not resolve this issue, it may be
necessary to do a registry clean-up. Remove the following
folders in the Windows 9x Registry.
Select the "Start" button, then "Run". In the "Open" line type
"regedit", and click on the OK button.
Open the following Registry folders:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mous
e\xxxx
Remove all of the 0000, 0001, 0002, etc. under the Mouse folder
until there are no folders remaining under the Mouse folder.
Now shutdown your system and restart. Open the Mouse
Properties and check to see if you now have the Enhanced Mouse
Control Center.
3.6 Scrolling/wheel related issues
If your mouse is equipped with a wheel and the wheel does not
scroll, verify the following:
1) Verify that the Logitech control panel is installed
properly. If you click the Start button and select Settings,
Control Panel, the mouse icon should bring up a Logitech control
panel. Otherwise reinstall MouseWare.
2) If your wheel only works in Microsoft Office compatible
applications, go to the Buttons page in the mouse control panel
and verify that the check box "Use MS Office Compatible Scroll
Only" is unchecked.
Please note that the scrolling mouse functions for touchpads do
only work with Logitech touchpads. This is the case if you can
find a "Touchpad" tab in the mouse control panel.
Alternatively you can search for the following key in the
registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T
ouchScroll.
In order to look at the registry click the "Start" button and
select "Run". Type "regedit" in the "Open" line and click on
the OK button.
Note that the information in the Mouseware help file concerning
touchpad support only applies to Logitech touchpads.