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LRMANUAL.TXT
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1995-04-08
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What is LinkRight for Lans??
LinkRight for Lans is based on the serial and parallel
port version of LinkRight version 1.1E. It is quite
similar to that product except that it uses a network
rather than serial and parallel ports. The rest of
this document will use the term "LinkRight" interchangably
with "LinkRight for Lans" but will always mean LinkRight
for Lans. The current version of LinkRight is 1.1F and
the current version of LinkRight for Lans is 1.1F.
LinkRight for Lans is network file
transfer utility for OS/2. It includes
a PM version and an OS/2 command line version.
Version 1.1F can be used for
cloning an entire OS/2 partition (including
the OS/2 operating system) from one system to
another (in accordance with your licensing
agreement with IBM; no bootlegging please).
LinkRight for Lans uses Netbios. TCP/IP may
be supported in future releases so please let us
know if you'd like support for TCP/IP.
Netbios Multicasting is one
possible mode of operation so
you can clone one to many. This mode is slightly
degraded so all options are not supported when
multicasting. The reason for this is to keep
things simple for minimal overhead.
LinkRight handles EAs and HPFS easily.
LinkRight is multithreaded, so while you are
transferring files in the background, you can
continue to queue more files for transfer,
change directories on either machine, delete
files, etc.
LinkRight for Lans is not shareware. It is a
commercial shrink wrapped product and version
1.1F is available at Indelible Blue and OS/2
Express. Street
price is around $250 for 100 users and $1000
for 1000 users.
Like Microsoft, we have no
Manufacturers Suggested Retail Price (MSRP).
Sales Information
LinkRight is available from Indelible Blue
(919) 834-7005 or (800) 776-8284, or OS/2
Express 1-800-672-5945.
For quantity discounts, you should contact:
Rightware Inc.
Susan Tremble, Vice President of Marketing.
Voice (maybe voice mail) (301)762-1151
Fax (301)762-1185.
Differences Between LinkRight 1.1E and LinkRight for Lans 1.1F.
Major differences include
No Dos Version of LinkRight for Lans 1.1F.
The ability to multicast files with
LinkRight for Lans 1.1F.
User version, Command Line version, and
System Administrator version.
Netbios
LinkRight for Lans uses Netbios. TCP/IP may
be supported in future releases so please let us
know if you'd like support for TCP/IP.
Netbios support is part of the standard OS/2
Lan Requester package. Look for the diskette
lableled IBM Network Transport Services/2 (NTS/2)
LAN Adapter and Protocol Support (LAPS).
For reference information, look at the document titled
Network Transport Services/2 Redirected Installation
and Configuration Guide. This document has information
on building OS/2 bootable floppies with LAN support.
Ignore mentions of SRVIFS since this is not needed for
LinkRight.
System Administrator and User Versions
Included with the package are 3 versions of LinkRight
for LAN: LRLANADM.EXE, which is the system
administrators version; LRLAN.EXE, which is the user
version; and LRLANCMD.EXE, which is the command line
version.
The system administrator version includes cloning
options and the ability to multicast. The user version
does not include these features.
Installation
To install LinkRight, insert the LinkRight
floppy into drive a: (or b:) and type a: (or
b:). Then from the a:\> prompt (or b:\>
prompt) type install.
Naming Systems
Every Token Ring and Ethernet card is equipped with a
hardcoded 6 byte unique identifier. LinkRight for LANs
reads that number and can use it as the name of a
system. This is the default.
Alternatively, you can assign a 16 byte or less name
to a system. This name must be unique across the
network.
Quick Start
When you first start LinkRight, you are given
a choice of whether you want to make the
machine the Local machine or the Remote
machine. You should make one machine the
Local, and the other Remote. You will
control all file transfers from the Local
machine.
After making a machine the Remote machine,
you should select Connect / Network on
the Remote machine. That should be the last
selection you make on the Remote machine.
For the Local machine, you must also select which
Remote system to connect with. For system administrators,
selection of multiple Remote systems to connect to is allowed
for multicast cloning.
For normal users, only point to point connections are allowed.
Navigating Directories
The left side of your screen displays drives,
directories, and files in the current working
directory of the Local machine. The right
side of your screen displays the same
information for the Remote machine. The
current working directory and drive for the
Local and Remote machine is shown on the line
above the list of drives, directories, and
files.
To change directories on either the Remote
computer or the Local computer,double click
on the directory you want to change to. The
directory ".." is the parent directory. You
can change the current working drive by
double clicking on one of the drives.
Copying Files and Directories
Use the Copy button to send files and
directories from the Local computer to the
Remote computer or to send files and
directories from the Remote computer to the
Local computer.
First, mark files and directories by single
clicking the primary (left) mouse button.
Then, hit the Copy button. You can only
mark files and directories on one side of
the screen at a time for copying.
Marking and copying a drive is not supported.
To copy a complete drive, individually mark
all files and directories in the root
directory of the drive to be copied. Do not
mark the files EA DATA. SF or WP ROOT. SF,
since they will not be copied.
The screen is not automatically refreshed
after copying. Hit the Refresh Pushbutton to
update the screen.
Hot Keys
F10 Moves focus to the Menu
TAB Moves focus to the Local or Remote list
of files
Return Selects an entry
Space marks an entry
Arrow Keys move the cursor within a group
Directory Synchronization
To perform Directory Synchronization, select
Newer Files Only from the Options Screen.
Change directories on both the Local and
Remote computer to the parent directory of
the two directories you want to synchronize.
Mark the directory on one side and hit the Copy
pushbutton. Now mark the directory on the other
side of the screen and hit the Copy pushbuttone.
Note: the directories must have
the same name.
OS/2 Command Line Version
LinkRight for Lans Command line version can be used from an OS/2
command line and can be used in the Remote mode.
It uses command line
parameters to select the name of the system and
which lan adapter to use, either 0 or 1.
Verify Failures
Some files may not verify properly. This may
or may not be a critical error. Some files that
are in use, such as executables or .DLL files,
will not be transferred.
Batch Mode
When you select Batch Mode On, you can mark
files and hit the Copy pushbutton. No files
are sent or received. Instead, file
information is saved into a list of files.
Later, you can send/receive the files by
selecting Run Batch File.
After selecting Batch Mode On and selecting
files to send/receive, you should select
Batch Mode Off to save the Batch file and
return to Normal mode.
After creating a Batch file, you can run it
by selecting Run Batch File.
The batch file is straight ASCII text. It
can be edited with a text editor. Caution
should be used when creating a batch file
using a text editor. Spaces are significant.
Connections
You can initiate a network connection by selecting
Connect / Network from the Connect menu. For the
Remote system, this is all you have to do.
For the
Local system, you will have displayed a number of
possible systems that you can connect to. Note
that these systems that are displayed are all
systems on the network that are running LinkRight
for LANs in the Remote mode with Connect / Network
already selected. Systems that are
not currently running LinkRight or that are running
LinkRight in the Local mode will not be displayed.
For multicasting, which is only available only on the
system administrator version, you can select multiple
systems to connect to. For the user version, only one selection
is allowed.
You can save the list of systems that are available for
connection. If you select this option, the file NETLIST.TXT
in your LinkRight startup directory will be created
with the list. This list could be usefull for system
administrators who are multicasting to dozen or hundreds of
systems and want to check to see if they have all systems
listed so they know that no systems have problems.
Log Options
You can select options of append, overwrite,
and disabled for the Logs. These options
control handling of the Event Log, Error Log,
and Retry file.
Two kinds of logging take place. Event
logging and Error logging. A Retry batch
file is also created if there is a file
transfer error.
The Event log contains useful information for
keeping track of what files have been
transferred. You can view the Event log by
selecting View\Event Log. The path and name
of this file is <BASEDIR\EVENT.LOG> where
BASEDIR is where you installed LinkRight.
The Error log contains useful information for
keeping track of any LinkRight errors. You
can view the Error log by selecting
View\Error Log. The path and name of this
file is <BASEDIR\ERROR.LOG> where BASEDIR is
where you installed LinkRight.
System Options
From the System Options menu, you can select
some options.
Copy Subdirectories
If this box is marked, subdirectories are
copied. If this box is not marked, only
individually marked files are copied.
Copy Newer Files Only
If this box is marked, only newer files are
copied. The date and time checked is the
"Last Written" date and time.
Force Copy
If this box is marked, all files are copied
regardless of flags or dates.
Copy Archive Only
If this box is marked, all files with the
Archive bit set are copied. Other files are
ignored. The Archive bit is reset for any
files copied using this option.
Autostart
This option is no longer supported in LinkRight 1.1F.
Verify Options
There are a few Verify Options you can use.
These options are an afterthought and are not
well integrated. For internal testing before
release, there was debug code to do a verify
after every file transfer. It helped to find
errors. When this was mentioned to one of
the beta testers, he suggested that it be
left in the released version.
Verify performs a CRC check and Checksum test
on a file by file basis. If you select
"Transfer and Verify", it will transfer the
file, do the check, and display the results.
If you select "No Copy, Verify Only", it
overrides the Force Copy options and does not
transfer files, just does the Verify test.
"No Verify" is self explanatory.
Some files may not verify properly. This may
or may not be a critical error. Executable
and .DLL files that are in use will not be
copied properly.
Max Packet Size
Max Packet Size affects thruput and system
responsiveness. We recommend setting the
packet size to the maximum for best performance.
Turbomode
Turbomode implements a sliding window for
packets and should result in higher thruput.
Retry Warning Delay
Retry Warning Delay is the time that the
Local system will wait for a reply from the
Remote machine before displaying a Warning
msg. If you are getting lots of warnings,
set this value higher. Set this to the maximum
value of 9 to disable this warning message.
Pushbuttons
Pushbuttons are used to initiate actions.
Delete Pushbutton
Use the Delete button to delete files and
directories. Directories must be empty
before they can be deleted.
Mkdir Pushbutton
Use the Mkdir button to create directories on
either the Remote computer or the Local
computer.
Refresh Pushbutton
The Refresh button will redisplay the file
list for both the Local and Remote computer.
LinkRight Utilities
Included with LinkRight for LANs are some stand-alone
utilities that you can use. These utilities do
not require a network connection or PM so they
can be used from bootable floppies or a system
that does not have a network connection.
Pack Partition
PACKPART.EXE can be used to pack an entire partition
into a single big file. To display parameters and
options, enter PACKPART.EXE from an OS/2 command
prompt with no parameters. To use, type:
PACKPART.EXE > OUTFILE
Where X is the partition to pack (C&colon. drive, D&colon. drive, etc.) and
OUTFILE is the big packed file that will be created.
Show Packed File
SHOWPACK.EXE can be used to display the files and directories
in a packed file. To display parameters and
options, enter SHOWPACK.EXE from an OS/2 command
prompt with no parameters. To use, type:
SHOWPACK.EXE PACKEDFILE
Where PACKEDFILE is the packed file to show.
Recommended usage is to pipe the output to a file for comparison
later.
SHOWPACK.EXE PACKED.DAT > PACKED.LST
Then you can view, edit, or print PACKED.LST.
Show Partition
SHOWPART.EXE can be used to display the files and directories
in a partition. To display parameters and
options, enter SHOWPART.EXE from an OS/2 command
prompt with no parameters. To use, type:
SHOWPART.EXE X:
Where X: is the partition to show (C:, D:, etc.).
Recommended usage is to pipe the output to a file for comparison
later.
SHOWPART.EXE C: > PART.LST
Then you can view, edit, or print PART.LST.
LinkRight CRC
LRCRC.EXE can be used to do a CRC and Checksum on
a single file. To display parameters and
options, enter LRCRC.EXE from an OS/2 command
prompt with no parameters. To use, type:
LRCRC.EXE FILENAME
Where FILENAME is the file to process.
List Differences
LISTDIFF.EXE can be used to compare two files that
were created using SHOWPART.EXE or SHOWPACK.EXE.
To display parameters and
options, enter LISTDIFF.EXE from an OS/2 command
prompt with no parameters. To use, type:
LISTDIFF.EXE ORIGINAL.LST CURRENT.LST </I>
Where ORIGINAL.LST is one list file and CURRENT.LST is
another list file. An optional parameter is /I. If /I
is used, files and directories that are listed in CURRENT.LST
that are not in ORIGINAL.LST are ignored.
You can use these utilities to verify a complete OS/2 installation.
At a later time, after the system has been used for days, weeks, or
months, you can compare the ORIGINAL.LST to the CURRENT.LST to see
if any drivers, .dll's, or executables have been trashed. If the
partition that contains the important OS/2 files is also used for
data, this partition could have a large number of files in CURRENT.LST
that do not exist in ORIGINAL.LST so you can use /I to ignore these
user data files and only look for the files from ORIGINAL.LST.
Recommended usage is to pipe the output to a file for comparison
later.
LISTDIFF.EXE ORIGINAL.LST CURRENT.LST > DIFF.LST
Then you can view, edit, or print DIFF.LST.
Some files will be different, but will not indicate an error.
Desktop directories are sometimes created for various reasons
(look for DESKTOP2, DESKTOP3, etc.) OS2.INI and OS2SYS.INI will
probably differ. Also, OS2.!!!, and EA DATA. SF might be different.
This is not a complete list of possible differences that do not
indicate an error, but it is enough to give you something to watch
out for.
Sort Packed File
SORTPACK.EXE can be used to sort a packed file. If you created a
packed file using PACKPART.EXE, the packed file will be automatically
sorted. If you created a packed file by using the Administrator
Version and packing received files on the fly, the packed file will
not be sorted and you will need to run SORTPACK.EXE before using
SHOWPACK.EXE. To display parameters and
options, enter SORTPACK.EXE from an OS/2 command
prompt with no parameters. To use, type:
SORTPACK.EXE PACKED_FILE SORTED_PACKED_FILE
Where PACKED_FILE is the file to sort and SORTED_PACKED_FILE is
the created file.
Cloning an OS/2 Partition
LinkRight for Lans can be used to clone systems
across the network. It uses Netbios Multicasting
so you can send one to many. The basic
procedure is to create your seed system,
pack it into a single big file, and broadcast
that file, and unpack it on the receiving end.
I've tried to make it as easy and automated as
possible. Alternatively, you can establish a
point to point connection and transfer the packed
file or all files (unpacked)
directly from the seed machine to the receiving
machine. If you are using a packed file, you
can select to unpack on the fly or unpack after
the entire file is received. If you select to
unpack after receiving the complete file, you
can choose to have the received file deleted
after unpacking.
Locked Files
Some applications will lock files when run under
OS/2. Comm Manager and DB2/2 definitely do
this, some other applications might also. To
get around this problem, it is recommended that
you disable Comm Manger and others in the
config.sys file before building the packed OS/2
partition. You can still have a perfect seed
machine, even with these apps are disabled by editing
the config.sys, rebooting the seed machine, then
copying back the original config.sys to it's
proper place. The seed system will appear to
be set for running these disabled apps, but won't
actually run them until you reboot the system.
Initial Preparation
To prepare to clone an entire OS/2 system,
the first thing you should do is get
LinkRight for Lans working between two systems
that already have OS/2 installed. Consider it good
practice.
Doing this first will make sure that the
drivers work on your machine. After you have
successfully transferred a few files and
small directories using LinkRight in PM mode,
you can attempt to clone a system.
The preferred method of getting up to speed using
LinkRight for Lans to clone systems is to get 3
systems, 2 of which are identical and that you
can reformat and repartition
at will. These will be your target systems.
The other system will be your source
system.
Partition and reformat 2 target systems with a
good size C:
and D: drive. Install OS/2 with boot manager on
both the C: and D: drives on both systems.
Now that you've done this, you can grab and pack
partitions, reformat, send partitions, etc. With
two bootable partitions on the target systems, you
can boot C: and see what the D: partition looks
like and vice versa. This way, you can always have
OS/2 bootable while you are cloning partitions.
Make sure that all files and directories go
where you want them to go before doing a
complete clone. Users have transferred
hundreds of Megs only to find that they
transferred the files to a subdirectory
rather than the root directory. They had to
start over and we don't want to see this
happen to you. It's another good reason to
practice for a while first with the PM
version of LinkRight.
A good command to know about is dir /n. This
will show the files in a directory and the
extended attributes associated with each
file. Since cloning OS/2 doesn't work if EAs
don't get transferred, you should make sure
that EAs get transferred properly.
Bootable OS/2 Floppies
You will need to build OS/2 bootable
floppies. You will have to make minor
modifications to the first two OS/2 disks,
plus you may need the first two original OS/2
disks, depending on your system. You have
two possible ways to create these disks. If
OS/2 is on CDROM, use LOADDSKF on the
CDROM to create the Installation Diskette and
Diskette 1. If you have OS/2 on diskettes,
use DISKCOPY to duplicate the diskettes.
DISKCOPY help can be found by typing "help
diskcopy" at an OS/2 command prompt.
Create the first two OS/2 diskettes in one of two different methods. If you
have OS/2 on floppies, use diskcopy to make the diskettes.
diskcopy a: a:
If you have OS/2 on CD, use loaddskf to create the diskettes. From the
F:\DISKIMGS\OS2\35 directory (where F: is the CDROM) run
..\..\loaddskf disk0.dsk a:
and
..\..\loaddskf disk1.dsk a:
Make an extra copy of these diskettes. One copy you will modify, one you
will keep original. Be sure to keep both the unmodified and modified
diskettes handy. You will need both.
DO NOT USE THE ORIGINAL DISKS. THEY MUST BE
MODIFIED.
Thinlaps On The OS/2 Bootable Diskettes
Modify disk 1 so you can get thinlaps on it by deleting some files to
make space. You can delete sysinst2.exe, format.* and fdisk.*.
From the seed system, run LAPSDISK (from a: on the IBM NTS/2 disk). This
will create the laps image from which you will run thinlaps.
lapsdisk a: c:\ibmcom\img
Now from your c:\ibmcom directory run thinlaps. This will create the
minimal network stuff on your a: diskette. This is the modified disk 1
that you created. The NIF file listed is for the SMC Microchannel network card.
You will need a different nif for different cards.
thinlaps c:\ibmcom\img a: macwdmc.nif
When this is done, you can delete the directory c:\ibmcom\img from your
seed system.
Modifying the OS/2 Bootable Diskettes
Copy the file SYSINSTX.COM from disk 0 to disk 1.
Now modify the config.sys file on your modified disk 1. Look at the
included sample configxx.sys for a config.sys that works for me. Notice
that everything that is original is in lower case while all changes are
in upper case. The major changes are to set up the swapper and to use
cmd.exe as the os2 shell rather than sysinst2.exe.
On the target system(s), you will need to create the directory for the
swapper to use. If your systems will be using FAT, you can do this by
booting from a DOS diskette and creating the TEMP directory. If your
system is HPFS, you will need to boot from the unmodified OS/2 bootable
floppies and hit ESC to cancel to bring you to an OS/2 prompt so you
can create the directory.
Preparing the Target System
The target system must have a hard drive that
is partitioned and formatted. If you have a
virgin drive on the target system and wish to
use HPFS, use the ORIGINAL OS/2 diskettes to
boot, partition, and format the drive. If
you have a virgin drive on the target system
and wish to use FAT, you can probably boot
from a DOS bootable diskette (faster than the
ORIGINAL OS/2 diskettes) and partition and
format the disk.
The target machine needs a directory for the
swapper file. THIS DIRECTORY SHOULD BE
CALLED TEMP (to match what it says in the
config.sys file). From an OS/2 command prompt
type "md c:\temp".
The target machine must have a few files
placed in the TEMP directory.
LRLANCMD.EXE must be in this
directory.
YOU MUST FINISH PREPPING THE TARGET MACHINE
HARD DISK BEFORE BOOTING FROM THE MODIFIED
OS/2 BOOTABLE FLOPPIES.
The Bootable
Floppies, with the CONFIG.SYS that comes with
LinkRight will not boot unless the TEMP directory
exitst for the swapper.
Running LRLANCMD.EXE
After you have
booted the target machine from the modified
bootable floppies, change the current working
drive from A: to C:. Change directory to
TEMP. Do a DIR command. You should see
LRLANCMD.EXE. IT IS
IMPORTANT THAT YOU BE LOCATED IN THE TEMP
DIRECTORY WHEN YOU START LRLANCMD.EXE.
The bootable floppy DISK 1 should remain
in drive A: after booting.
For the Target system, type:
LRLANCMD
You can add a couple of parameters to
LRLANCMD.EXE if desired:
LRLANCMD.EXE [NAME] [LAN ADAPTER NUMBER]
To change LAN ADAPTER NUMBER, you also need to give it a NAME. In other
words, the two optional parameters are position sensitive.
When done transferring the files, do a disconnect from the local system
and the target system(s) will do SYSINSTX, UNPACK, etc.
Run the full PM version of LinkRight from
the Source system. This machine should
already be tested to run LinkRight, so
the drivers, etc. are already installed and
working. Make it the Local machine. Select
Connect/Network and establish a connection
between the Local machine and the other system(s).
Packed Vs. Not Packed
When Cloning, you can send all the files and
directories directly to the other system, or you can
pack and send a complete partition. We recommend
packing and sending the complete partition because
there will be less network overhead, you can easily
send the packed file to other machines, and
Multicast Cloning only works with packed files.
Do not use *.zip files as packed. LinkRight packing
and other methods of compressing are incompatible.
Files To Copy For an Unpacked Cloning
Select the files
and directories that you want transferred.
Do not transfer EA DATA. SF or WP ROOT. SF.
You can transfer everything else. Allow about
20 seconds for the system to parse directories, more time
if you have lots of subdirectories and files. Then
they should start making directories and a
little later start sending and receiving
files.
Have your Source machine use a different
partition for the swapper. If OS/2 is on C:,
have your swap file located on D:. When you
clone your Source machine, your swap file
(which could be 2 to 12 Meg) won't get
copied. This file is not needed on the
Target (remember setting your swap file to
C:\TEMPSWAP ??), so you're just wasting time
transferring this file.
The Final Step
If the Source machine is idle and it looks
like all of the files have been done, the
transfer has completed successfully. Select
Connect/Disconnect from the Source machine.
This should cause the Target machine to exit
LRLANCMD and run SYSINSTX, unpack, etc.
Potential Cloning Problems
Make sure you read this manual and carefully
follow the instructions listed here. If your
modified bootable floppies don't boot, read
the instructions and try again.
The bootable floppy DISK 1 should remain
in drive A: after booting.
If the machines are not identical, you could
have problems. You've probably already noticed that
ISA/EISA machines install PRINT01.SYS while
Micro Channel machines use PRINT02.SYS.
There are HUNDREDS more incompatibilities
between Micro Channel and ISA, so don't even
try cloning one to the other.
And there are lots of other potential
incompatibilities. SCSI vs. IDE, different
video cards, CDROMs, sound cards, etc. My
recommendations are to have the Source
machine running VGA. After the system is
cloned, you can add upgraded video drivers.
Optional features like sound cards and CDROMs
should also be added after cloning using selective
install.
Multicasting Limitations
There are lots of limitations when doing
multicasting. The reason for this is that
each feature has very little overhead when
implemented for point to point connections,
but setting up dozens or hundreds of systems
for lots of features is very time consuming
and difficult. Therefore, minimal flexibilty
is available when multicasting. Too many options
and it would quickly approach the speed of a
point to point connection, which would eliminate
the advantage of multicasting.
You can't delete files, view Remote directories,
change Remote directories, make directories,
or send directories and
subdirectories. What you can do is send a single
file, either packed or unpacked. If you select
to have the entire file received (no unpack on
the fly) it will be named LRMULTI.DAT in the
LinkRight startup directory of the target systems.
Hints and Tips
Be sure to read the file README.TXT for late
breaking bugs, tips, workarounds, etc.
DOS and Windows file transfer utilities are
single task oriented. You start a transfer,
then stare at a status report until it is
done. You can do the same thing with
LinkRight by starting a transfer, then
selecting File / Status. Or you can do
multitasking with LinkRight. Start a
transfer, and while the transfer is going on
in the background, change directories, delete
files, queue more files for transfer, etc.
For higher thruput and easier use, you should
make the faster of the two computers the
Local computer, if possible.
The appearance of LinkRight can be easily
customized. Open OS/2 System / System Setup
/ Color Pallette and drag a color to a
portion of the LinkRight screen. The new
color will be preserved between sessions of
LinkRight. You can use the Scheme Palette
and Font Palette to do similar customization.
LinkRight stores all configuration
information in the file LINKRGHT.CFG. If you
want to start LinkRight with it's default
parameters, delete
this file and the next time you start
LinkRight, it will start with the default
parameters.
LINKRGHT.CFG is also stored on the Remote
machine, so you can also delete that.
LinkRight for the Remote computer uses the
Options from the Local machine. The only
exceptions to this rule is the Name and Lan
Adapter Number, which is unique for each system.
It gets
these options once, at connection time, so be
sure to set the options BEFORE establishing a
connection.
Bugs and Missing Features
LinkRight must be started from a subdirectory,
not from the root directory.
Transferring a file from HPFS to FAT causes
the filename to be truncated to 8.3
(XXXXXXXX.XXX). Transferring the file back
to HPFS you will get the truncated name.
You should select Connect / Disconnect from
the Local machine to disconnect before
exiting LinkRight.
If you find any other bugs, please let us
know so we can fix them.
Technical Support
For technical support, please contact
Jeff Tremble, Chief Developer of LinkRight.
Compuserve: 71033,3517, OS2AVEN/Other
Vendors, or OS2USER/App quest
Internet: 71033.3517@compuserve.com
Bug fixes and new releases will be put in
the usual places including ftp.cdrom.com,
Compuserve forum OS2AVEN lib 1, and
OS/2 Shareware BBS (703) 385 4325.
Voice answering machine (301)762-1151, Fax
(301)762-1185.
Bug fixes are top priority. It is easy and
simple to create a patch and distribute it
via CIS and BBSs. Any bug fixes will
probably be distributed like this.
If you find bugs that have an easy
workaround, we'll make them low priority. If
you find bugs that we can duplicate (big IF
there, since we do NOT have every type of
computer ever made) and there is no easy
workaround, we'll fix them as quickly as
possible and post a patch.
Phone technical support will be minimal. We
prefer a Compuserve msg or FAX with a written
description of the problem, please include
the following information: Type of machines;
speed of machines; Version of OS/2; Version
of LinkRight; circumstances of the error;
actual error and any error messages
displayed. We'll try to get you up and
running as soon as possible.