OS/2 Shareware BBS: OtherApp/OtherApp.zip/ioc.zip/IOC.HLP

OS/2 Help File | 1996-02-15 | 50KB | 1,883 lines

ΓòÉΓòÉΓòÉ 1. InfoOnCall for OS/2 - applcation help ΓòÉΓòÉΓòÉ

This file contains the help for the OS/2 version of InfoOnCall.


ΓòÉΓòÉΓòÉ 1.1. InfoOnCall - main window help ΓòÉΓòÉΓòÉ

From the main menu, you can access all of the major functions of InfoOnCall.
These include:

     The script dialog, where you can create, edit, and execute scripts.

     The voice file dialogs, where you can manage InfoOnCall's voice files.

     The log window, which records the execution of scripts.

     The configuration notebook, which allow you to customize and control
      InfoOnCall.


ΓòÉΓòÉΓòÉ 1.1.1. File menu ΓòÉΓòÉΓòÉ

From the File menu, you can open and close scripts or quit InfoOnCall.

     Open
     Save
     Save as
     Close
     Exit


ΓòÉΓòÉΓòÉ 1.1.1.1. File - Open ΓòÉΓòÉΓòÉ

This option opens a dialog which allows you to choose the script that you wish
to open.  If you specify a filename which does not exist, you will be given the
option to create a new script file with that name.  You can only open one
script at a time.


ΓòÉΓòÉΓòÉ 1.1.1.2. File - Save ΓòÉΓòÉΓòÉ

Choose this option to save the script and continue editing.


ΓòÉΓòÉΓòÉ 1.1.1.3. File - Save as ΓòÉΓòÉΓòÉ

Choose this option to save the script under a new name, then continue editing.


ΓòÉΓòÉΓòÉ 1.1.1.4. File - Close ΓòÉΓòÉΓòÉ

Choose this option to close the script dialog. You will be given the option to
save the script before closing it. If you do not save, all changes that you
have made will be lost.


ΓòÉΓòÉΓòÉ 1.1.1.5. File - Exit ΓòÉΓòÉΓòÉ

Choose this option to terminate the InfoOnCall application.  If a script is
open, you will be asked whether or not you wish to save it.


ΓòÉΓòÉΓòÉ 1.1.2. Voice menu ΓòÉΓòÉΓòÉ

This menu is for accessing voice mail messages and system prompts used by the
system. There are options for recording, playing, deleting, and creating voice
files.

     Mail
     System
     Hangup modem


ΓòÉΓòÉΓòÉ 1.1.2.1. Voice - Mail ΓòÉΓòÉΓòÉ

This is the voice mail management area. Use this option to listen to voice mail
messages left by callers. Old messages should be deleted so that the mailbox
does not become too cluttered and so disk space is not wasted.

You may also record a voice mail message for someone else that uses the system
console. To do so, select the recipient's mailbox number, choose the New
button, and record the message.


ΓòÉΓòÉΓòÉ 1.1.2.2. Voice - System ΓòÉΓòÉΓòÉ

The system prompts window is used for maintaining the voice files (*.VOC) which
are used by InfoOnCall scripts. You can create, delete, record, or play any
system prompt.


ΓòÉΓòÉΓòÉ 1.1.2.3. Voice - Hangup modem ΓòÉΓòÉΓòÉ

Select this option to hang up the modem and prepare it for normal calling and
answering.


ΓòÉΓòÉΓòÉ 1.1.3. Broadcast menu ΓòÉΓòÉΓòÉ

From the Broadcast menu, you can set up a multiline broadcast.

     Voice
     Fax


ΓòÉΓòÉΓòÉ 1.1.3.1. Broadcast - Voice ΓòÉΓòÉΓòÉ

Select this option to set up a multiline voice broadcast.


ΓòÉΓòÉΓòÉ 1.1.3.2. Broadcast - Fax ΓòÉΓòÉΓòÉ

Select this option to set up a multiline fax broadcast.


ΓòÉΓòÉΓòÉ 1.1.4. Window menu ΓòÉΓòÉΓòÉ

From the Window menu, you can open windows to view the configuration and the
system logs.

     Configure
     Log


ΓòÉΓòÉΓòÉ 1.1.4.1. Window - Configure ΓòÉΓòÉΓòÉ

Select this option to display the configuration notebook window.


ΓòÉΓòÉΓòÉ 1.1.4.2. Window - Log ΓòÉΓòÉΓòÉ

Select this option to display the script execution log.


ΓòÉΓòÉΓòÉ 1.1.5. Help menu ΓòÉΓòÉΓòÉ

This menu allows you to get help using InfoOnCall.

     General help
     Fax info
     About


ΓòÉΓòÉΓòÉ 1.1.5.1. Help - General help ΓòÉΓòÉΓòÉ

Select this option to get general help for using InfoOnCall.


ΓòÉΓòÉΓòÉ 1.1.5.2. Help - Fax info ΓòÉΓòÉΓòÉ

Select this option to set a technical support fax to TTC Computer Products.


ΓòÉΓòÉΓòÉ 1.1.5.3. Help - About ΓòÉΓòÉΓòÉ

Select this option to see version and copyright information.


ΓòÉΓòÉΓòÉ 1.1.6. Script edit dialog ΓòÉΓòÉΓòÉ

This dialog shows the cards which comprise the currently open script. From here
you can create new cards, edit existing cards, or delete cards. With the menu
commands, you can also play or record voice files associated with cards in the
script, access script utilities, and execute scripts.

Button commands:

     New
     Edit
     Mark
     Keypad
     Abort

 Menu functions:

     Execute
     Utilities
     Card
     Voice


ΓòÉΓòÉΓòÉ 1.1.6.1. Script window ΓòÉΓòÉΓòÉ

Using the edit window:

     Select cards by clicking on them with the mouse or by moving the cursor
      with the arrow keys.

     You can open cards for editing by double-clicking on them or highlighting
      them and pressing ENTER.

     You can mark cards by highlighting them and pressing the spacebar.


ΓòÉΓòÉΓòÉ 1.1.6.2. Script - New ΓòÉΓòÉΓòÉ

Select this option to create a new card. You will be prompted to select an id
number and a type for the card.


ΓòÉΓòÉΓòÉ 1.1.6.3. Script - Edit ΓòÉΓòÉΓòÉ

Select this option to bring up a Card Edit dialog for the selected card.

From there, you can enter or edit the parameters for the card.


ΓòÉΓòÉΓòÉ 1.1.6.4. Script - Mark ΓòÉΓòÉΓòÉ

Select this option to toggle a card between the marked and unmarked states.
Marked cards are ignored when the script is executed. To delete all of the
marked cards from the script, select Pack from the Utilities menu.


ΓòÉΓòÉΓòÉ 1.1.6.5. Script - Keypad ΓòÉΓòÉΓòÉ

Select this option to display or edit the keypad assignments for a K1 card.


ΓòÉΓòÉΓòÉ 1.1.6.6. Script - Abort ΓòÉΓòÉΓòÉ

Select this option to abort a script execution in progress.


ΓòÉΓòÉΓòÉ 1.1.6.7. Script - Execute ΓòÉΓòÉΓòÉ

This menu contains the options for executing the script

     Outside line
     Local test
     Abort


ΓòÉΓòÉΓòÉ 1.1.6.8. Script - Execute - Outside line ΓòÉΓòÉΓòÉ

Select this option to begin executing your script normally, taking calls from
an outside line.


ΓòÉΓòÉΓòÉ 1.1.6.9. Script - Execute - Local test ΓòÉΓòÉΓòÉ

Select this option to begin executing your script in a local test mode.
InfoOnCall will process a simulated phone call using the local handset plugged
into your modem.


ΓòÉΓòÉΓòÉ 1.1.6.10. Script - Execute - Abort ΓòÉΓòÉΓòÉ

Select this option to abort a script execution in progress.


ΓòÉΓòÉΓòÉ 1.1.6.11. Script - Utilities ΓòÉΓòÉΓòÉ

This menu contains utilities for editing the script.

     Pack
     Renumber
     Write
     Print
     Merge


ΓòÉΓòÉΓòÉ 1.1.6.11.1. Script - Utilities - Pack ΓòÉΓòÉΓòÉ

Choose this option to permanently delete all the marked cards from the script.


ΓòÉΓòÉΓòÉ 1.1.6.11.2. Script - Utilities - Renumber ΓòÉΓòÉΓòÉ

Choose this option to bring up the renumber dialog. This utility allows you to
renumber the cards in your script.


ΓòÉΓòÉΓòÉ 1.1.6.11.3. Script - Utilities - Write ΓòÉΓòÉΓòÉ

Choose this option to create a readable text file copy of your script on disk.
The file will receive the same name as your script, and an extension of .LST


ΓòÉΓòÉΓòÉ 1.1.6.11.4. Script - Utilities - Print ΓòÉΓòÉΓòÉ

Choose this option to print a readable text copy of your script on the default
printer.


ΓòÉΓòÉΓòÉ 1.1.6.11.5. Script - Utilities - Merge ΓòÉΓòÉΓòÉ

Choose this option to merge the currently open script with another on disk.
The the new script will replace the current one.  When a merge is performed,
the cards of the second script are simply loaded into the current script.  If
there is a duplicate card number, the card from the second script replaces the
one in the current script.


ΓòÉΓòÉΓòÉ 1.1.6.12. Script - Card ΓòÉΓòÉΓòÉ

This menu allows you to create and edit script cards.

     Script - Card - New
     Script - Card - Edit
     Script - Card - Keypad
     Script - Card - Mark


ΓòÉΓòÉΓòÉ 1.1.6.12.1. Script - Card - New ΓòÉΓòÉΓòÉ

Select this option to create a new card. You will be prompted to select a type
for the card. The new card will be created with a default ID that will place it
at the end of the script.


ΓòÉΓòÉΓòÉ 1.1.6.12.2. Script - Card - Edit ΓòÉΓòÉΓòÉ

Select this option to bring up a Card Edit dialog for the selected card.

From there, you can enter or edit the parameters for the card.


ΓòÉΓòÉΓòÉ 1.1.6.12.3. Script - Card - Keypad ΓòÉΓòÉΓòÉ

Select this option to display or edit the keypad assignments for a K1 card.


ΓòÉΓòÉΓòÉ 1.1.6.12.4. Script - Card - Mark ΓòÉΓòÉΓòÉ

Select this option to toggle a card between the marked and unmarked states.
Marked cards are ignored when the script is executed. To delete all of the
marked cards from the script, select Pack from the Utilities menu.


ΓòÉΓòÉΓòÉ 1.1.6.13. Script - Voice ΓòÉΓòÉΓòÉ

This menu allows you to play or record the voice files associated with script
cards.

     Play
     Record


ΓòÉΓòÉΓòÉ 1.1.6.13.1. Script - Voice - Play ΓòÉΓòÉΓòÉ

Select this option to play the voice file associated with the currently
selected card in the script.


ΓòÉΓòÉΓòÉ 1.1.6.13.2. Script - Voice - Record ΓòÉΓòÉΓòÉ

Select this option to record the voice file associated with the currently
selected card in the script.


ΓòÉΓòÉΓòÉ 1.1.7. Log window ΓòÉΓòÉΓòÉ

This windows shows the system log, a record of actions performed by InfoOnCall
while executing scripts.  You can change the logging detail and other log
options by choosing options in the Log page.

The text in the log window is not preserved between one run of InfoOnCall and
the the next, and it is automatically cleared when the window becomes too full.
If you need a more permanent record, use the echo to disk or printer options.

Log options:

     Reset
     Print
     Close
     Auto-scroll


ΓòÉΓòÉΓòÉ 1.1.7.1. Log - Reset ΓòÉΓòÉΓòÉ

Select this option to erase the contents of the log window and delete the log
file on disk, if one exists.


ΓòÉΓòÉΓòÉ 1.1.7.2. Log - Print ΓòÉΓòÉΓòÉ

Select this option to send the current log contents to the default printer.


ΓòÉΓòÉΓòÉ 1.1.7.3. Log - Close ΓòÉΓòÉΓòÉ

Select this option to hide the log window.


ΓòÉΓòÉΓòÉ 1.1.7.4. Log - Auto-scroll ΓòÉΓòÉΓòÉ

If this option is selected, the log window will automatically scroll as new
entries are recorded.


ΓòÉΓòÉΓòÉ 1.1.8. Renumber ΓòÉΓòÉΓòÉ

This utility allows you to renumber the cards of a script in an orderly
fashion. The cards will be assigned new ids, starting at the new starting card
number id, and incrementing the increment value between each card. The cards
remain in the same order, and all jumps between cards are automatically
adjusted will so that the script will execute the same as before it was
renumbered.

Example: If you select a start value of 10 and an increment of 10, the new
script will be numbered: 10, 20, 30, 40...

Select Ok to renumber the script with the values you have specified, or Cancel
to close the dialog without renumbering.


ΓòÉΓòÉΓòÉ 1.1.8.1. Renumber - starting card ΓòÉΓòÉΓòÉ

Enter the new ID number for the first card in the renumbered script.


ΓòÉΓòÉΓòÉ 1.1.8.2. Renumber - increment card ΓòÉΓòÉΓòÉ

Enter the increment between card IDs.


ΓòÉΓòÉΓòÉ 1.1.9. Technical support fax ΓòÉΓòÉΓòÉ

This dialog allows you to fax a problem report to TTC. You can automatically
send your personal and system information, along with up to four text files and
a question or comment.

Select Send to send the technical support fax to TTC using the parameters you
have specified. Select Cancel to quit without sending a fax.


ΓòÉΓòÉΓòÉ 1.1.9.1. Tech support - Files ΓòÉΓòÉΓòÉ

Here, you may enter the names of up to four text files that you wish to send to
TTC along with the technical support fax.


ΓòÉΓòÉΓòÉ 1.1.9.2. Tech support - Question ΓòÉΓòÉΓòÉ

Enter your question to TTC here.


ΓòÉΓòÉΓòÉ 1.1.9.3. Tech support - Phone number ΓòÉΓòÉΓòÉ

Make sure the correct number for TTC's fax line is entered here.


ΓòÉΓòÉΓòÉ 1.1.10. Keypad dialog ΓòÉΓòÉΓòÉ

This dialog is associated with a K1 card. A K1 card plays a voice prompt, waits
for the caller to press a touchtone key, then branches to a card. This dialog
is where you choose which cards are associated with which touchtone keys.

For each touchtone key, enter the number of the card that you want to script to
branch to. Enter zero for a key if you want that choice to terminate the
script. If you leave a key blank, then that key will be ignored by the script.


ΓòÉΓòÉΓòÉ 1.1.11. Voice edit dialog ΓòÉΓòÉΓòÉ

This dialog allows you to manage voice files.

Options:

     New
     Play
     Record
     Delete
     Close


ΓòÉΓòÉΓòÉ 1.1.11.1. Voice edit window ΓòÉΓòÉΓòÉ

This windows lists all of the voice files in the group you are editing, as well
as their statistics. You can move the cursor with the arrow keys, and play
voice files by pressing ENTER or double-clicking.


ΓòÉΓòÉΓòÉ 1.1.11.2. Voice - New ΓòÉΓòÉΓòÉ

Select this option to create a new, empty voice file. After you creating the
file, you can then select Record to record it.


ΓòÉΓòÉΓòÉ 1.1.11.3. Voice - Play ΓòÉΓòÉΓòÉ

Select this option to play the currently selected voice file. You will hear the
output through your handset speaker, and also through the external speaker of
your modem, if this is enabled.


ΓòÉΓòÉΓòÉ 1.1.11.4. Voice - Record ΓòÉΓòÉΓòÉ

Select this option to record over the currently selected voice file. Speak into
your telephone handset when recording.


ΓòÉΓòÉΓòÉ 1.1.11.5. Voice - Delete ΓòÉΓòÉΓòÉ

Select this option to erase a voice file.


ΓòÉΓòÉΓòÉ 1.1.11.6. Voice - Close ΓòÉΓòÉΓòÉ

Select this option to close the voice editing dialog.


ΓòÉΓòÉΓòÉ 1.1.12. New card dialog ΓòÉΓòÉΓòÉ

This dialog allows you to choose the ID number and type of a new card. Select
OK to create a new card with the options you have selected, or select Cancel to
abort with creating a card.

Options:

     ID
     Type


ΓòÉΓòÉΓòÉ 1.1.12.1. New card - Id ΓòÉΓòÉΓòÉ

Enter the ID number for the new card. You may accept the default value, or
replace it with your own.


ΓòÉΓòÉΓòÉ 1.1.12.2. New card - type ΓòÉΓòÉΓòÉ

Select the type of card that you want to create from the drop down list.

Note:  Once a card has been created, its type cannot be changed.


ΓòÉΓòÉΓòÉ 1.1.13. Card dialog ΓòÉΓòÉΓòÉ

This dialog allows you to edit the fields of a card. Select Ok to close this
dialog and save the card, or Cancel to quit without saving. Choose Help to get
specific help for this card type.

Card types


ΓòÉΓòÉΓòÉ 1.1.14. Broadcast dialog ΓòÉΓòÉΓòÉ

With the multiline broadcast function, you can broadcast a list of faxes or
voice files to a list of phone numbers. InfoOnCall will automatically use all
of the ports which are enabled and divide the work between them. You can
monitor the progress of the calls by viewing the system logs.

In each list, you should enter the items one per line. You can select Import to
import a list from a file on disk, or Clear to clear the list.

When you are finished, select Start to begin the broadcast or Cancel to quit
without doing a broadcast.


ΓòÉΓòÉΓòÉ 1.1.15. Command line execution mode ΓòÉΓòÉΓòÉ

This window appears when you execute a script from an OS/2 command prompt.  The
syntax for this command is:

IOC scriptname [-h]

Scriptname is the script that you wish to execute. Add the -h parameter if you
want to run the script in handset mode.

The following options are available in this mode:

 Stop      Stop script execution.

 Log       View the script log(s).

 About     Display InfoOnCall's copyright information.


ΓòÉΓòÉΓòÉ 1.1.16. Card types ΓòÉΓòÉΓòÉ

InfoOnCall supports the following card types:

     A1 Answer
     B1 Broadcast Fax
     B2 Broadcast Voice
     C1 Change Directory
     D1 Dial Out
     D2 Dial Pager
     D3 Play Tones
     E1 Execute DOS
     F1 Mark Fax
     G1 Get Voice File
     G2 Get Variable
     G3 Get Time
     G4 Get Date
     H1 Hangup and Recycle
     H2 Hangup and Quit
     H3 Flash Hook
     I1 Increment Variable
     I2 Build String
     J1 Jump Voice
     J2 Jump Fax
     J3 Jump Variable
     J4 Jump Calling Tones
     J5 Jump Unconditional
     K1 Keypad
     L1 Look Database
     L2 Write Database
     N1 Name Local Variable
     N2 Name Shared Variable
     P1 Play Voice File
     Q1 Password
     R1 Receive Fax
     S1 Say Variable
     S2 Say Money
     S3 Say Date
     S4 Say Time
     T1 Timer
     V1 Voice Mail
     W1 Write Variables
     W2 Read Variables
     W3 Write Text
     X1 Transmit Fax
     Z1 Reset Variables
     Z2 Assign Variables


ΓòÉΓòÉΓòÉ 1.1.17. A1 - Answer ΓòÉΓòÉΓòÉ

The A1 Answer card type is used to answer the phone when an incoming phone call
is received. If no incoming calls are detected, the A1 card does nothing but
wait. Optionally, you can specify a timeout value so that if no calls are
detected in a certain time period, you can jump to another card in your script.
When a call comes in, the card waits for the specified number of rings, then
connects the caller to the system.

In local test mode, InfoOnCall delays for two seconds, then continues
automatically.

Ring count

This is the number of times the card allows the phone to ring before answering
the calls. Legal values are 1-99, and the default value is 2.

Timeout/Timeout card

If Timeout is specified, this card waits this many seconds for incoming calls,
then jumps to the Timeout Card if none are received.


ΓòÉΓòÉΓòÉ 1.1.18. B1 - Broadcast Fax ΓòÉΓòÉΓòÉ

The Broadcast Fax card reads a list of fax phone numbers from an ASCII text
file and faxes a specified file or list of files to each number.

Normally, you should only use this card type in a script intended for single
line use.  If you want to do a broadcast with multiple lines, use the
Broadcast/Fax command on the main menu instead.

File to fax

This is the name of the file to be broadcast. If this parameter is left blank,
InfoOnCall will broadcast the files which have been previously marked by F1
cards.

Phone number list

The name of the ASCII text file containing the list of fax numbers.  This file
should contain only one fax number per line.

Failure list output

The name of an optional text file to contain the fax numbers which were not
successfully reached.

Retries allowed

The maximum number of consecutive retries for each fax tranmission attempt
before giving up.


ΓòÉΓòÉΓòÉ 1.1.19. B2 - Broadcast Voice ΓòÉΓòÉΓòÉ

The Broadcast Voice card type reads a list of phone numbers from an ASCII text
file and plays a voice file after dailing each one.

Normally, you should only use this card type in a script intended for single
line use. If you want to do a broadcast with multiple lines, use the
Broadcast/Voice command on the main menu instead.

Voice file

The name of the voice file to play

Phone number

The name of the text file containing the list of phone numbers. This file
should contain only one phone number per line.

Seconds to wait

The number of seconds to wait for an answer to each call

Retries allowed

The maximum number of consecutive retries for each call before giving up. This
parameter is optional, and defaults to zero.


ΓòÉΓòÉΓòÉ 1.1.20. C1 - Change Directory ΓòÉΓòÉΓòÉ

This card allows the voice and fax directories to be temporarily changed during
a script.

This card should be used with caution if multiple lines are enabled.  Any
changes made by this card apply to all lines, not just the one that executes
this card.

Voice mail

The new voice mail directory

Voice file

The new voice file directory

Fax mail

The new directory for receiving faxes

Fax-on-demand

The new directory for sending faxes


ΓòÉΓòÉΓòÉ 1.1.21. D1 - Dial Out ΓòÉΓòÉΓòÉ

The dial card type will dial a specified phone number and play a voice file
after the phone is answered. When someone answers the call, he can be connected
to the system and treated as a normal caller.

This card should be used with caution if multiple lines are enabled. Make sure
that you do not try to dial the same phone number with more than one line at
the same time.

Voice file

The name of the voice file to played after dialing out.

Phone number

The phone number to be called.

Seconds to wait

The maximum number of seconds to wait for an answer. One ring lasts for about
six seconds. The default value is forty seconds.

Redials allowed

The number of consecutive rdials to attempt before accepting failure.

Failure card

If the call is not completed, the system will jump to this card number. If the
call succeeds, control is passed to the card specified in the Next field.


ΓòÉΓòÉΓòÉ 1.1.22. D2 - Dial Pager ΓòÉΓòÉΓòÉ

The Pager card type is used to call a pager and leave a callback phone number
as a message. The pager card will redial on failure three times and wait for a
maximum of five rings before abandoning the call.

This card should be used with caution if multiple lines are enabled. Make sure
that you do not try to dial the same phone number with more than one line at
the same time.

Delay time

The number of seconds to pause between dialing the page's number and sending
the callback message number. Typically, this should be around eight or nine
seconds.

Phone number

The phone number of the pager.

Callback number

The callback message phone number which is to appear on the page's display as a
message.

Termination char

The termination character used to inform the pager that you are done entering
digits.


ΓòÉΓòÉΓòÉ 1.1.23. D3 - Play Tones ΓòÉΓòÉΓòÉ

This card simply plays DTMF tones, which may be used in conjunction with the H3
Flash Hook card to transfer calls.

Digits to play

The string to digits to play.

Seconds to wait

The number of seconds to pause after playing the tones.


ΓòÉΓòÉΓòÉ 1.1.24. E1 - Execute DOS ΓòÉΓòÉΓòÉ

This card type opens a DOS session in the background and executes a command or
program. The script resumes when this is finished.

Program

The filename of the program to be executed. If the program is not located in
the current directory, the full path name must be included.

Parameters

The command line parameters to be passed to the program.

Error card

The card to be execute if the DOS command returns a non-zero result, indicating
an error. If this is left blank, the system will proceed to the next card
regardless of the result.


ΓòÉΓòÉΓòÉ 1.1.25. F1 - Mark Fax ΓòÉΓòÉΓòÉ

The Mark Fax card type marks a file for faxing.  When all the desired items are
marked, they can later be faxed all at once using an X1 or B1 card.

Document

The filename of the document to be faxed. This file should be either a plain
ASCII text file, or an InfoOnCall fax file (*.FAX).  If no path is specified,
InfoOnCall looks for the document in the Fax send directory.  If the file
cannot be found, FAXNOT.VOC, a system voice file is played. If it had already
been marked, FAXDUP.VOC is played.

Fax limit card

If a fax is requested when the maximum allowed number of faxes has already been
reached, FAXMAX.VOC is played, and the script jumps to the card number entered
here, or to the Next card if this is blank.

Not found card

If a card is specified here, this script will branch to that card if the fax
file cannot be found.


ΓòÉΓòÉΓòÉ 1.1.26. G1 - Get Voice File ΓòÉΓòÉΓòÉ

This card type plays a prompt to the caller, then records an incoming voice
mail message into the specified voice mailbox. You can also use this card to
record system prompts from a remote phone.

Prompt voice file

The filename of the system propmt to be played to the caller.

Mailbox

The number of the voice mailbox in which the caller's incoming message will be
recorded.

Receiving file

Voice mail message file in which to store the message. If no mailbox number is
given, this parameter is the name of a system voice file.

Silence card

The next card executed if silence is detected.


ΓòÉΓòÉΓòÉ 1.1.27. G2 - Get Variable ΓòÉΓòÉΓòÉ

The Get Variable card type will store touchtone keypad input received from the
caller in a variable to be used later.

Prompt voice file

The filename of a system prompt file to be played which tells the caller what
information to enter.

Variable

The name of the variable in which the caller's keypad input is to be stored.

Max characters

The maximum number of characters allowed for the caller's input. If the input
is shorter than the maximum length, the caller must press the pound sign to
signal the end of his input.


ΓòÉΓòÉΓòÉ 1.1.28. G3 - Get Time ΓòÉΓòÉΓòÉ

The Get Time card type will store the current system time in a variable.

Formatted time

Variable to contain the current time in the form HH:MM:SS.

Seconds elapsed

Variable to contain the current time as the number of seconds since midnight.


ΓòÉΓòÉΓòÉ 1.1.29. G4 - Get Date ΓòÉΓòÉΓòÉ

The Get Date card type will store the current system date in a variable to be
used later.

Formatted date

The variable to contain the current date in the form MM/DD/YY.

Days elapsed

The variable to contain the Julian date, the number of days since January 1,
4713 BC.


ΓòÉΓòÉΓòÉ 1.1.30. H1 - Hangup and Recycle ΓòÉΓòÉΓòÉ

The Hangup and Recycle card type will hang up the phone, then jump to the Next
card. Use this card when you want to hang up the current caller and prepare for
the next one.


ΓòÉΓòÉΓòÉ 1.1.31. H2 - Hangup and Quit ΓòÉΓòÉΓòÉ

The Hangup and Quit card type will hang up the phone and terminate script
execution. The Next field is ignored since, by definition, there is no next
card.


ΓòÉΓòÉΓòÉ 1.1.32. H3 - Flash Hook ΓòÉΓòÉΓòÉ

The Flash Hook card is used to on-hook (hang up) and then off-hook (pick up)
the phone, thereby executing a flash hook. The delay between on-hook and
off-hook is determined by your modem, and cannot be adjusted. For the VP-003,
this delay is 750 miliseconds.


ΓòÉΓòÉΓòÉ 1.1.33. I1 - Increment Variable ΓòÉΓòÉΓòÉ

The Increment Variable card type adds a specified number to the value of
avariable.

Variable

The name of the variable to be changed.

Number to add

If this parameter is missing, the default value of 1 is used. If you want to
subtract a value from the variable, enter a negative number here.


ΓòÉΓòÉΓòÉ 1.1.34. I2 - Build String ΓòÉΓòÉΓòÉ

The Build String card type allows you to build a string of characters and then
store the result in a variable to be used later.

Result

Variable in which to store the resulting string of characters.

Part 1 - 4

You may enter up to four strings or variables to be assembled into the result
string. The components are strung together without any spaces. To add a space,
enter <SP> as one of the parameters.


ΓòÉΓòÉΓòÉ 1.1.35. J1 - Jump Voice ΓòÉΓòÉΓòÉ

This card type plays a message and jumps to the V1 Voice Mail card whose number
is entered by the caller. The number entered must be the number of a V1 card.

Prompt voice file

The filename of the system prompt played to the caller.

Max characters

The maximum number of characters that can be entered by the caller. Tip: Enter
a 4 here and set up your script so that the number of the V1 Voice Mail card
matches the mailbox number.

Retries

The number of allowed retries in getting the touchtone input from the caller.
If the caller inputs an invalid card number or does not input anything, the
card will allow this number of additional attempts.

Next

The script jumps to the Next card if the caller's input is invalid.


ΓòÉΓòÉΓòÉ 1.1.36. J2 - Jump Fax ΓòÉΓòÉΓòÉ

The Jump Fax card type is used for faxing documents. The card plays a message
and accepts input from the caller's telephone keypad. The script will branch to
the F1 Mark Fax card whose number is entered by the caller. This card must be
an F1 card.

Prompt voice file

The filename of the message played to the caller.

Max characters

The maximum number of characters allowed for the caller's touchtone input. The
default value is 5 characters.

Retries

The number of retries allowed in getting the touchtone input from the caller.

Next

The script jumps to the Next card if the caller's input is invalid.


ΓòÉΓòÉΓòÉ 1.1.37. J3 - Jump Variable ΓòÉΓòÉΓòÉ

This card type compares two numbers and branches according to their relative
values.

Variable 1

The first number to be compared.

Variable 2

The second number to be compared.

Less-than card The next card if the first number is less than the second
number.

Greater-than card The next card if the first number is greater than the second
number.

Next The next card executed if the first and second numbers are equal.


ΓòÉΓòÉΓòÉ 1.1.38. J4 - Jump Calling Tones ΓòÉΓòÉΓòÉ

This card type is used for call discrimination. When a J4 card is executed,
InfoOnCall spends a specified amount of time looking for calling tones which
can indicate an incoming fax, a dial tone, or a data call. Normally, you should
use this card immediately after an A1 Answer card, when you want to answer a
call and do call discrimination.

Timeout

The time (in seconds) that InfoOnCall should spend checking for calling tones.

Note:  This value should be at least 4 seconds for reliable fax detection.

Fax, dialtone, and data cards

These are the cards to which the script will jump if a calling tone is
detected. Any blank parameters default to the value of the Next field.


ΓòÉΓòÉΓòÉ 1.1.39. J5 - Jump Unconditional ΓòÉΓòÉΓòÉ

This card type does nothing but jump to the card specified in the Next field.


ΓòÉΓòÉΓòÉ 1.1.40. K1 - Keypad ΓòÉΓòÉΓòÉ

The Keypad card type is used to branch to another card according to which
single button the caller presses on his telephone keypad. A voice file
informing the caller of the available choice is played first. Then, a branch to
another card is made according to which key was pressed.

Prompt voice file

The filename of the system prompt which informs the caller of his choices. This
message is generally of the form "Press 1 to ..., press 2 to ..., etc."

Retries

The maximum number of retries in getting the caller input before giving up and
passing control to the Next card.

Delay time

The number of seconds to wait for caller input after playing the menu prompt.

Invalid voice file

The filename of the system prompt to be played if the caller's input is
invalid.

Next

The number of the next card to be executed if no valid keypad input is
received.


ΓòÉΓòÉΓòÉ 1.1.41. L1 - Look Database ΓòÉΓòÉΓòÉ

This card type allows you to look up data contained in an indexed dBASE III or
III plus file.

Database file

The filename of dBASE III data file (*.DBF) to be used.

Index file

The filename of the dBASE II index file (*.NDX) to be used. The database file
must be indexed on the field being searched by this card.

Search value

The value to search for in the indexed field of the data file.

Field number

The field number of the database file containing the information to be
retrieved.

Note:  This field must be of character type.

Result variable The variable in which the retrieved data should be stored. If
the search fails, this variable is set to null.


ΓòÉΓòÉΓòÉ 1.1.42. L2 - Write Database ΓòÉΓòÉΓòÉ

This card allows you to write character data to a dBASE III file.

Database file

The filename of dBASE III data file (*.DBF) to be used.

Index file

The filename of the dBASE II index file (*.NDX) to be used. The database file
must be indexed on the field being searched by this card.

Search value

The value to search for in the indexed field of the data file.

Field number

The field number of the database file containing the information to be
retrieved.

Note:  This field must be of character type.

New data

The data to be written to the dBASE file.


ΓòÉΓòÉΓòÉ 1.1.43. N1 - Name Local Variable ΓòÉΓòÉΓòÉ

This card type declares a local variable and gives it an initial value. In a
multi-line script, local variables are maintained separately for each line.

Variable

The name of the variable to be declared.

Initial value

The initial value of the variable


ΓòÉΓòÉΓòÉ 1.1.44. N2 - Name Shared Variable ΓòÉΓòÉΓòÉ

This card type declares a shared variable and specifies its initial value. In a
multi-line script, shared variables are common to every line, and can be used
for things like keeping cumulative totals. Shared variables are also saved
between script executions.

Variable

The name of the variable to be declared.

Initial value

The initial value of the variable. This value is only used when a script is run
for the first time.


ΓòÉΓòÉΓòÉ 1.1.45. P1 - Play Voice File ΓòÉΓòÉΓòÉ

This card type simply plays one or more voice files over the phone to the
caller.

Voice file

The filename of a system prompt to be played. Leave any unused fields blank.


ΓòÉΓòÉΓòÉ 1.1.46. Q1 - Password ΓòÉΓòÉΓòÉ

The Password card type is used to prompt the caller for a password, then take
appropriate action based on the caller's response.

Password

The actual password in digits.

Chars allowed

The maximum number of characters (1-30) allowed for a password attempt.

Failure card

The next card if the password is NOT correct.

Max retries

The maximum number of retries that the user is allowed for correctly entering
the password. If the retries are exhausted, the Failure card is executed next.

Next

The next card to be executed if the user correctly enters the password.


ΓòÉΓòÉΓòÉ 1.1.47. R1 - Receive Fax ΓòÉΓòÉΓòÉ

The Receive Fax card type is used to receive and store an incoming fax
document. When an R1 card is executed, InfoOnCall immediately places the modem
if fax mode and attempts to answer a fax call.  If you need to wait for an
incoming call, then you should place an A1 Answer card before the R1 card.

Fax filename

The name of the file in which the incoming faxes will be stored.


ΓòÉΓòÉΓòÉ 1.1.48. S1 - Say Variable ΓòÉΓòÉΓòÉ

The Say Variable card type will speak a number digit by digit, as a whole
number, or both. You may fill in one or both of the parameters.

Say as digits

A number to be spoken back to the caller digit by digit.

Say as number

A number or variable to be spoken back to the caller as a whole number.


ΓòÉΓòÉΓòÉ 1.1.49. S2 - Say Money ΓòÉΓòÉΓòÉ

The Say Money card type will speak a number back to the caller as a dollar
amount.

Dollar amount

The number to be spoken.


ΓòÉΓòÉΓòÉ 1.1.50. S3 - Say Date ΓòÉΓòÉΓòÉ

The Say Date card type will a date to the caller.

Date

The string of characters to be spoken as a date. When specifying a date to be
spoken, the character string should consist of eight characters in the form
MM/DD/YY, where / can be any separator. If this parameter is left blank,
today's date will be spoken.


ΓòÉΓòÉΓòÉ 1.1.51. S4 - Say Time ΓòÉΓòÉΓòÉ

The Say Time card type will speak a time to the caller.

Time

The string of characters to be spoken as a time. When specifying a time to be
spoken, the character string should consist of eight characters in the form
HH:MM:SS, when : can be any separator. If this paramter is blank, the current
time will be spoken.


ΓòÉΓòÉΓòÉ 1.1.52. T1 - Timer ΓòÉΓòÉΓòÉ

The Timer car allows the system to wait until a specified time, wait for a
specified number of seconds, and/or branch according to the current system
time.

Wait for time

The time (in 24-hour format) to wait for. The system pauses until the current
time is equal to or later than this time. The hour and minute both must be
specified, but the seconds are optional.

Wait seconds The number of seconds to wait before the next card is executed.

Comparison time The time used in comparison to the current system time. All
times must be entered in 24-hour format with a character separating the
two-digit hour, minute, and seconds.

Wait for date

A date, if different from the current date, to wait for before continuing.
Dates should be entered in the mm/dd/yy format.

Before time card

Next card to be executed if the current time is before the time entered for
Comparison time If the current time is equal to or later than the specified
time, the Next card is executed.


ΓòÉΓòÉΓòÉ 1.1.53. V1 - Voice Mail ΓòÉΓòÉΓòÉ

The Voice Mail card type allows remote access of voice mailboxes. To retrieve
messages remotely, press the pound sign after the voice prompt starts playing
and then enter the password (if required) when asked to do so by PASSWORD.VOC.
If the correct password is entered, any messages stored in the specified
mailbox will be plaed back. After each message, menu prompt SCHT7.VOC is played
to inform the caller of his options.

If you have many mailboxes, and you want to specify a unique password for each,
you can leave the Password field blank and store all of the passwords in the
plain text file VOCPASS.TXT.

Greeting voice file

The filename of the system prompt to be played.

Mailbox

Mailbox number to retrieve messages from.

Retries

The maximum allowed number of retries for entering the password. The default is
3.

Password

The password for the voice mailbox.

Success card

The next card to be executed if the caller successfully retrieves messages.

Next

The next card to be executed if the mailbox is not successfully accessed.


ΓòÉΓòÉΓòÉ 1.1.54. W1 - Write Variables ΓòÉΓòÉΓòÉ

This card type will write all shared variable values to a disk file. This file
will be given the same root name as the script file, but with the extension
DAT.


ΓòÉΓòÉΓòÉ 1.1.55. W2 - Read Variables ΓòÉΓòÉΓòÉ

This card type is used to read back the shared variable values which were
written to a disk file with the Write Variables card.

Note:  You should seldom need to use this card, since this function is
automatically done for you when script execution begins.


ΓòÉΓòÉΓòÉ 1.1.56. W3 - Write Text ΓòÉΓòÉΓòÉ

This card type will append values to a text file.

Filename

The file to be appended to. If no file is entered, the file IOC_W3.$$$ will be
used.

Value

A value to write to the text file.


ΓòÉΓòÉΓòÉ 1.1.57. X1 - Transmit Fax ΓòÉΓòÉΓòÉ

This card type will fax the previously requested files (marked by a Mark Fax
card) or those files listed in a specified text file to the caller.

This card should be used with caution if multiple lines are enabled. Make sure
that you do not try to fax to the same phone number with more than one line at
the same time.

Phone number

The fax phone number to which the files are sent. If it fails, the transmission
will be retried up to the number of times specified in the Fax Information
Dialog. If this parameter is blank, the system assumes a 1-call fax and the
requested files are sent over the current connection while the caller is
on-line.

File list

The name of the text file containing a list of files to fax. Within the text
file, each filename including full paths should be listed one per line.

Failure card

The next card to be executed if the fax fails. This parameter is optional. If
it is not specified, the script always continues with the Next card.

Next

The next card to be executed if the fax succeeds.


ΓòÉΓòÉΓòÉ 1.1.58. Z1 - Reset Variables ΓòÉΓòÉΓòÉ

This card type is used to reset some or all variables to zero or null. It will
reset any variables specified. If no variables are given, it will reset all
existing variables.


ΓòÉΓòÉΓòÉ 1.1.59. Z2 - Assign Variables ΓòÉΓòÉΓòÉ

This card is used to assign values to variables. Use the form Variable=NewValue


ΓòÉΓòÉΓòÉ 1.1.60. Configuration Notebook ΓòÉΓòÉΓòÉ

This notebook contains all of the configuration information for InfoOnCall.


ΓòÉΓòÉΓòÉ 1.1.61. Port page ΓòÉΓòÉΓòÉ

The port section of the notebook contains one page for each logical port
allowed by this version of InfoOnCall. Each port can be enabled or disabled
individually, and has its own customizable settings.

     Active
     Enable speaker
     Enable microphone
     Tone dialing
     Pulse dialing
     COM port
     Outside line
     Log filename

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.61.1. Active ΓòÉΓòÉΓòÉ

If this check box is selected, then this port is enabled, otherwise it is
disabled. When a script is executed, all active ports operate simultaneously.


ΓòÉΓòÉΓòÉ 1.1.61.2. Enable speaker ΓòÉΓòÉΓòÉ

Select this option to turn on the external speaker for this port.


ΓòÉΓòÉΓòÉ 1.1.61.3. Enable microphone ΓòÉΓòÉΓòÉ

Select this option to turn on the microphone for this port.


ΓòÉΓòÉΓòÉ 1.1.61.4. Tone dialing ΓòÉΓòÉΓòÉ

Dial using DTMF tones.


ΓòÉΓòÉΓòÉ 1.1.61.5. Pulse dialing ΓòÉΓòÉΓòÉ

Dial using pulse modulation.


ΓòÉΓòÉΓòÉ 1.1.61.6. COM port ΓòÉΓòÉΓòÉ

Enter the COM port number for this logical port.


ΓòÉΓòÉΓòÉ 1.1.61.7. Outside line ΓòÉΓòÉΓòÉ

Enter the prefix code, if any, that is required by your telephone line to
access an outside line. For example, many office phone systems require the user
to dial 9, before making outside calls.


ΓòÉΓòÉΓòÉ 1.1.61.8. Log filename ΓòÉΓòÉΓòÉ

Enter the log filename for this port here. Each port has a separate log file.


ΓòÉΓòÉΓòÉ 1.1.62. Primary port page ΓòÉΓòÉΓòÉ

This page allows you to select the primary port. The primary port is the one
used for operations that use only one port, such as playing a voice file from a
voice edit dialog, or sending a technical support fax.

Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.63. Voice settings ΓòÉΓòÉΓòÉ

This page allows you to set options for playing and recording voice files.

     Format phone numbers
     Allow long distance
     Silence detection
     Date stamp
     Time stamp
     Maximum message length
     Maximum response length
     Silence timeout

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.63.1. Format phone numbers ΓòÉΓòÉΓòÉ

If this option is selected, phone numbers will be formatted using the prefix
code information (area code, metro numbers, etc.). If not, only the outside
line code will be added, and phone numbers will otherwise be dialed exactly as
given.

Note:  If formatting is off, long distance calls cannot be disabled.


ΓòÉΓòÉΓòÉ 1.1.63.2. Allow long distance ΓòÉΓòÉΓòÉ

If this option is selected, InfoOnCall will be allowed to originate long
distance calls.


ΓòÉΓòÉΓòÉ 1.1.63.3. Silence detection ΓòÉΓòÉΓòÉ

Select this option if you want InfoOnCall to stop recording voice files when
silence is detected.


ΓòÉΓòÉΓòÉ 1.1.63.4. Date stamp ΓòÉΓòÉΓòÉ

When voice mail messages are retrieved, InfoOnCall will speak the date on which
the message was received, if this option is selected.


ΓòÉΓòÉΓòÉ 1.1.63.5. Time stamp ΓòÉΓòÉΓòÉ

When voice mail messages are retrieved, InfoOnCall will speak the time at which
the message was received, if this option is selected.


ΓòÉΓòÉΓòÉ 1.1.63.6. Maximum message length ΓòÉΓòÉΓòÉ

Enter the maximum length, in seconds, for voice files recorded locally.


ΓòÉΓòÉΓòÉ 1.1.63.7. Maximum response length ΓòÉΓòÉΓòÉ

Enter the maximum length, in seconds, for voice mail messages left on the
system.


ΓòÉΓòÉΓòÉ 1.1.63.8. Silence timeout ΓòÉΓòÉΓòÉ

When silence detection is enabled, InfoOnCall halts voice file recording when
the line has been silent for this length of time.


ΓòÉΓòÉΓòÉ 1.1.64. Fax page ΓòÉΓòÉΓòÉ

This page contains settings for sending and receiving faxes.

     Fax leader file
     Fax trailer file
     Faxes allowed
     Retries allowed
     Two call faxes

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.64.1. Fax leader file ΓòÉΓòÉΓòÉ

Enter the full pathname of a file to be used as a cover page for faxes. The
file might contain an advertisement or standard company information. If you do
not want a leader file, leave this blank.


ΓòÉΓòÉΓòÉ 1.1.64.2. Fax trailer file ΓòÉΓòÉΓòÉ

Enter the full pathname of a file to be faxed as the last page of every fax
job. If you do not want a trailer file, leave this blank.


ΓòÉΓòÉΓòÉ 1.1.64.3. Faxes allowed ΓòÉΓòÉΓòÉ

Enter the maximum numbers of faxes that callers will be allowed to request in a
single call.


ΓòÉΓòÉΓòÉ 1.1.64.4. Retries allowed ΓòÉΓòÉΓòÉ

Enter the maximum numer of transmission retries for two-call faxes.


ΓòÉΓòÉΓòÉ 1.1.64.5. Two-call faxes ΓòÉΓòÉΓòÉ

Select this option to enable two-call faxes.

A one-call fax occurs when the caller uses a fax phone and receives a fax over
the same connection as the orginal call.

A two-call fax occurs when a caller requests that a fax be sent to a different
number. In this case, the InfoOnCall system must initiate the call and the
InfoOnCall operator will be responsible for the connect charges, if any.


ΓòÉΓòÉΓòÉ 1.1.65. Directory page ΓòÉΓòÉΓòÉ

On this page, you may set the default directories for different types of files.
Whenever InfoOnCall attempts to store or retrieve a file, it uses the
directories specified here unless you override this by specifying a full
pathname.

     Scripts
     Voice files
     Voice mail
     Fax receive
     Fax send

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.65.1. Script directory ΓòÉΓòÉΓòÉ

This is the default directory for all InfoOnCall script files (*.DBF)


ΓòÉΓòÉΓòÉ 1.1.65.2. Voice file directory ΓòÉΓòÉΓòÉ

This is the directory for system voice files (*.VOC)


ΓòÉΓòÉΓòÉ 1.1.65.3. Voice mail directory ΓòÉΓòÉΓòÉ

This is the directory for voice mail messages (*.MSG)


ΓòÉΓòÉΓòÉ 1.1.65.4. Fax receive directory ΓòÉΓòÉΓòÉ

This is the directory where InfoOnCall stores incoming faxes.


ΓòÉΓòÉΓòÉ 1.1.65.5. Fax send directory ΓòÉΓòÉΓòÉ

This is the directory where InfoOnCall expects to find outgoing faxes.


ΓòÉΓòÉΓòÉ 1.1.66. Log page ΓòÉΓòÉΓòÉ

This page contains the system log settings.

     Write log entries to disk
     Send log entries to printer
     Logging detail

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.66.1. Send log entries to printer ΓòÉΓòÉΓòÉ

If this option is selected, all script events are written to the printer at the
same time that they are written to the log.


ΓòÉΓòÉΓòÉ 1.1.66.2. Write log entries to disk ΓòÉΓòÉΓòÉ

Select this option if you want the log to stored in a disk file. The name of
this file must be specified in the Port pages. If this option is not selected,
the log is kept in memory only, and is not saved.


ΓòÉΓòÉΓòÉ 1.1.66.3. Log detail ΓòÉΓòÉΓòÉ

The script execution log can record events with three different levels of
detail

 Detailed  Choose this if you want a detailed description of system events to
           appear in the logging file.

 Simple    If this option is selected, only notifications of incoming and
           outgoing phone calls are logged.

 Card desc Choose this if you want the card descriptions to be the log
           messages. A blank description field will result in no log entry.


ΓòÉΓòÉΓòÉ 1.1.67. Prefix page ΓòÉΓòÉΓòÉ

This page stores the prefix codes for your location

     Area code
     Long distance
     Metro codes

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.67.1. Area code ΓòÉΓòÉΓòÉ

Enter your area code here. The system will automatically delete this area code
before dialing if it appears in a phone number, since the call is local.
Therefore, all phone numbers can be entered with thier area codes included.

Note:  Do not include long distance codes in phone numbers. Instead, put them
in the long distance prefix blank.


ΓòÉΓòÉΓòÉ 1.1.67.2. Long distance ΓòÉΓòÉΓòÉ

Enter the prefix required for long distance dialing (normally "1").  To prevent
outgoing long distance calls, leave this field blank.


ΓòÉΓòÉΓòÉ 1.1.67.3. Metro codes ΓòÉΓòÉΓòÉ

Enter the area codes for any metro numbers available in your area. (Metro
numbers are outside the local area code, but are not long distance.)
InfoOncall will NOT add the long distance prefix to phone numbers which begin
with these area codes.


ΓòÉΓòÉΓòÉ 1.1.68. Address page ΓòÉΓòÉΓòÉ

This page stores your name and address. This information is used when you fax
to TTC technical support.

     Name
     Address
     City
     State
     Zip

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.68.1. Address Page - Name ΓòÉΓòÉΓòÉ

Enter your name here.


ΓòÉΓòÉΓòÉ 1.1.68.2. Address Page - Address ΓòÉΓòÉΓòÉ

Enter the first line of your address here.


ΓòÉΓòÉΓòÉ 1.1.68.3. Address Page - City ΓòÉΓòÉΓòÉ

Enter your city here.


ΓòÉΓòÉΓòÉ 1.1.68.4. Address Page - State ΓòÉΓòÉΓòÉ

Enter the two letter abbreviation for your state here.


ΓòÉΓòÉΓòÉ 1.1.68.5. Address Page - Zip ΓòÉΓòÉΓòÉ

Enter your zip code here.


ΓòÉΓòÉΓòÉ 1.1.69. Phone page ΓòÉΓòÉΓòÉ

This page stores your phone numbers. This information is used when you fax to
TTC technical support.

     Voice
     Fax
     Modem
     Pager
     Mobile

 Configuration options:

 Save      Save the configuration information, then close the notebook.

 Undo      Undo all changes made to the current page since the notebook was
           opened.

 Cancel    Close the notebook without saving any changes.


ΓòÉΓòÉΓòÉ 1.1.69.1. Voice phone number ΓòÉΓòÉΓòÉ

Enter your voice phone number here.


ΓòÉΓòÉΓòÉ 1.1.69.2. Fax phone number ΓòÉΓòÉΓòÉ

Enter your fax phone number here.


ΓòÉΓòÉΓòÉ 1.1.69.3. Modem phone number ΓòÉΓòÉΓòÉ

Enter the phone number of your modem here.


ΓòÉΓòÉΓòÉ 1.1.69.4. Pager phone number ΓòÉΓòÉΓòÉ

Enter the phone number of your pager here.


ΓòÉΓòÉΓòÉ 1.1.69.5. Mobile phone number ΓòÉΓòÉΓòÉ

Enter the number of your mobile phone here.