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1997-05-10
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OSINJOSH - SYS0038 DURING INSTALLATION BECAUSE OF JOSHI/YOSHI VIRUS -
OS/2 WARP
01/05/96
=======================================================================
SYS0038 during Installation because of Joshi/Yoshi Virus - OS/2 Warp
=======================================================================
Please Read Entire Document for Full Explanation of Procedure
-------------------------------------------------------------
DESCRIPTION
During installation of OS/2 Warp 3.0, the system locks up, and the
following message is received:
SYS0038: System cannot find the ... device.
The system also locks up during the first restart. You might hear a
beep when you insert Diskette 7 after the restart.
RESOLUTION
The problem is caused by the Joshi or Yoshi virus. On systems infected
with the Joshi virus, installation fails. You have to remove the files
infected by the virus.
When dealing with the Joshi virus, always turn the system off before
restarting. If you press Ctrl+Alt+Del, the Joshi virus remains in
control.
If the Installation Diskette is write-enabled, it becomes infected if
Joshi is active in memory. If the Installation Diskette is in drive A
and you start installation by pressing Ctrl+Alt+Del, the virus also
intercepts reads during startup (MBR on hard disk; diskette boot record
on diskettes) and presents the original, uninfected boot record to the
program that is reading the boot record. This works fine under DOS, but
when OS/2 is started from the Installation Diskette, when OS/2 gets
control, the virus cannot intercept reads of the boot record, so any
program that looks at the boot record sees the Joshi virus.
If the Installation program is looking for a serial number or name
field in the boot record of the diskette, the same field might be
different in the boot record of a diskette infected with the Joshi
virus.
If you have a virus checker, use an uninfected system and check all
installation diskettes for viruses.
You can order a virus checker from IBM by calling 1-800-551-3579.
______________________________________________________________________
IBM disclaims all warranties, whether express or implied, including
without limitation, warranties of fitness and merchantability with
respect to the information in this document. By furnishing this
document, IBM grants no licenses to any related patents or copyrights.
Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product
or brand names referenced in this document are the property of their
respective owners. Consult your product manuals for complete trademark
information.