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OS/2 Shareware BBS: 36 Tips
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1997-04-29
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OSINBLNK - BLANK DESKTOP AND NO SYSTEM ACTIVITY AFTER INSTALLING
OS/2 2.1 OR OS/2 2.11
01/16/96
=======================================================================
Blank Desktop and No System Activity after Installing
OS/2 2.1 or OS/2 2.11
=======================================================================
Please Read Entire Document for Full Explanation of Procedures
--------------------------------------------------------------
DESCRIPTION
When you restart the system after installation, you get a blank Desktop
and no system activity.
RESOLUTION
Note: Make sure you have a backup of any file you intend to change.
1. Set up ATI 8514 Ultra or Ultra Graphics Video Adapter:
a. Make sure the ATI adapter is set up as 8514 PRIMARY display.
b. Edit the CONFIG.SYS file. Make sure it has:
DEVICE=C:\OS2\MDOS\VSVGA.SYS
During installation, this is sometimes loaded as
DEVICE=C:\OS2\MDOS\VVGA.SYS and must be changed.
c. Contact ATI for an updated ROM chip. The older ATI ROM chips
return the incorrect monitor ID when queried by OS/2.
2. Run CHKDSK:
a. Insert the Installation Diskette in drive A.
b. Turn on the computer. If it is already on, perform a shutdown and
then restart it.
c. When prompted, remove the Installation Diskette and insert
Diskette 1; then press Enter.
d. When the Welcome screen appears, press Esc to get to an A: prompt.
e. Insert Diskette 2; then type CHKDSK C: /F and press Enter.
Run CHKDSK on all drives. If errors appear, rerun it until no errors
are found.
3. Check the OS/2 CONFIG.SYS file for duplicate INI statements:
a. Start the system from DOS or a DOS startable diskette.
b. Edit the CONFIG.SYS file.
c. Make sure the SET USER_INI and SET SYSTEM_INI statements appear
only once in the file. Delete any duplicate occurrences.
d. Save and exit the file.
4. Set the video card to 8-bit mode and place it in an 8-bit slot.
Refer to the documentation that came with the adapter for
instructions.
5. If any of the preceding is not applicable or does not work, remake
the Desktop:
a. Insert the OS/2 Installation Diskette in drive A and restart the
system.
b. When prompted, remove the Installation Diskette and insert
Diskette 1.
c. At the Welcome screen, press Esc to get to the A: prompt.
d. Type the following, pressing Enter after each:
C:
CD \OS2
ERASE OS2.INI
MAKEINI OS2.INI INI.RC
ERASE OS2SYS.INI
MAKEINI OS2SYS.INI INISYS.RC
e. Delete the hidden file, WP ROOT. SF, from the startable partition:
For FAT file systems:
---
Type the following, pressing Enter after each:
ATTRIB -S -H WP?ROOT.?SF
DEL WP?ROOT.?SF
For HPFS:
----
Type the following, pressing Enter after each:
ATTRIB -S -H WP ROOT. SF
DEL WP ROOT. SF
f. Delete the Desktop:
For FAT file systems:
---
1) Change to the OS!2_2.0_D directory.
2) Delete all the subdirectories; then delete this directory.
For HPFS:
----
1) Change to the OS!2 2.0 DESKTOP directory.
2) Delete all the subdirectories; then delete this directory.
Note: If MAKEINI was run before, or ALT+F1 was used, other Desktops
might have been created. Delete ALL Desktops; for example,
OS!2_21.0_D is another Desktop.
______________________________________________________________________
IBM disclaims all warranties, whether express or implied, including
without limitation, warranties of fitness and merchantability with
respect to the information in this document. By furnishing this
document, IBM grants no licenses to any related patents or copyrights.
Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product
or brand names referenced in this document are the property of their
respective owners. Consult your product manuals for complete trademark
information.