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1997-04-29
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OSINBIOS - OS/2 WARP INSTALLATION ERRORS ON DELL PENTIUM COMPUTER WITH
HITACHI CD-ROM DRIVE
03/01/96
=======================================================================
OS/2 Warp Installation Errors on Dell Pentium Computer
with Hitachi CD-ROM Drive
=======================================================================
Please Read Entire Document for Full Explanation of Procedures
--------------------------------------------------------------
DESCRIPTION
Various error messages are received when installing OS/2 Warp, OS/2 Warp
Connect, or OS/2 Fullpack on a Dell Pentium computer with a Hitachi
CD-ROM drive. Two of the errors are:
* SYSINST2.EXE failed to return the target drive - pszseg = NULL
* OSO001.msg file not found for message SYS3175
The problem occurs between the first Welcome screen and the
Easy/Advanced screen while using Diskette 1. The problem is caused by a
timing error between the BIOS on the Dell computer and the Hitachi
CD-ROM drive.
RESOLUTION
You need to download "IDE Extender for OS/2 and IDE Controller" from
Hitachi.
Note: The following procedure MUST be performed before installation.
1. Dial the Hitachi BBS (619-661-0245) and download either:
* HITX8.EXE (self-extracting) or
* HITX8.ZIP (must be unzipped)
2. Read READX8.DOC for instructions.
If you are installing OS/2 Warp Connect with WIN-OS/2 (red box), you
also need to download ATAPI.ZIP from the IBM BBS:
1. Dial the IBM BBS (919-517-0001).
2. At the Welcome Screen/Main Menu:
a. Type D for download.
b. Type ATAPI.ZIP.
c. Select a protocol.
3. Select Autologoff to disconnect after the transfer.
4. Unzip ATAPI.ZIP; then follow the instructions in the README file.
______________________________________________________________________
IBM disclaims all warranties, whether express or implied, including
without limitation, warranties of fitness and merchantability with
respect to the information in this document. By furnishing this
document, IBM grants no licenses to any related patents or copyrights.
Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product
or brand names referenced in this document are the property of their
respective owners. Consult your product manuals for complete trademark
information.